Computer Froze After Installing Mavericks

I just bought a refurbished 2013 MacBook Pro and immediately installed Mavericks. After some problems with the install, it finally rebooted and prompted me to set up iCloud. It would not recognize my password, and when I hit "Forgot?" it froze. Now I am unable to reboot or force close. Any advice?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Similar Messages

For the second dime in a yearish,following update download my computer crashed.after installing maverick four times got a semi working computer but my backup disc is trashed and working files seem lost.anybody else get this problem or is it selective?gerr

for the second time in a yearish,following download my computer crashed and burned.four attempts to reinstall maverick resulted in a semi-working computer but my back up disc trashed and working files seem lost.Anybody else get this problem and how regularly or is it a selective event?
gerry

It is not safe to publish your email address in an open forum, so I've asked the hosts to remove them. Your post is here for anyone to see and if someone has a solution, they will post an answer, so there is no need for an email address.

After installing Mavericks, my computer is slow/not responding

After installing Mavericks, my computer is not responding and reacting as quickly as (I think) it should. Here are the EtreCheck results. Any help would be much appreciated. Thanks in advance!
Hardware Information:
          iMac (27-inch, Mid 2010)
          iMac - model: iMac11,3
          1 2.93 GHz Intel Core i7 CPU: 4 cores
          16 GB RAM
Video Information:
          ATI Radeon HD 5750 - VRAM: 1024 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 9:55:48
Disk Information:
          Hitachi HDS722020ALA330 disk0 : (2 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 2 TB (1.25 TB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-STDVDRW GA32N
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
FireWire Information:
          WD My Book 111D 800mbit - 800mbit max
                    disk1s1 (disk1s1) <not mounted>: 32 KB
                    My Book (disk1s3) /Volumes/My Book: 1 TB (30.96 GB free)
Thunderbolt Information:
Kernel Extensions:
          com.kaspersky.kext.klif          (3.0.2d39)
          com.kaspersky.nke          (1.0.2d43)
          com.kaspersky.kext.kimul.44          (44)
Startup Items:
          FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist 3rd-Party support link
          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
          [loaded] com.kaspersky.kav.plist 3rd-Party support link
          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
          [loaded] com.divx.dms.agent.plist 3rd-Party support link
          [loaded] com.divx.update.agent.plist 3rd-Party support link
          [loaded] com.kaspersky.kav.gui.plist 3rd-Party support link
          [invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
          [loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
          Scroll Reverser
          Scroll Reverser
          iTunesHelper
          EEventManager
          Dropbox
          AdobeResourceSynchronizer
          EEventManager
          ConnectService
Internet Plug-ins:
          Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          OVSHelper: Version: 1.1 3rd-Party support link
          NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
          RealPlayer Plugin: Version: (null) 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
          AdobePDFViewer: Version: 9.5.5 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
3rd Party Preference Panes:
          Fan Control 3rd-Party support link
          Flash Player 3rd-Party support link
          Perian 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Library/Application Support/DivX
                    DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    DivXMediaServer:          Version: 10.0 - SDK 10.5 3rd-Party support link
                    DivXTransferWizard:          Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
                    DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
          SketchUp:          Version: 8.0 - SDK 10.5 3rd-Party support link
                    /Applications/Google SketchUp 8/SketchUp.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Wondershare Helper Compact:          Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
                    /Users/christophermcgreger/Library/Application Support/Helper/Wondershare Helper Compact.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                    /Users/christophermcgreger/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
          Wondershare AllMyTube:          Version: 3.2.4 - SDK 10.5 3rd-Party support link
                    /Applications/Wondershare AllMyTube/Wondershare AllMyTube.app
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 2 Disk used: 696.37 GB
          Destinations:
                    My Book [Local]
                    Total size: 931.36 GB
                    Total number of backups: 51
                    Oldest backup: 2013-07-17 12:40:03 +0000
                    Last backup: 2014-01-05 23:55:06 +0000
                    Size of backup disk: Too small
                              Backup size 931.36 GB < (Disk used 696.37 GB X 3)
                    Data [Network] (Last used)
                    Total size: 3
                    Total number of backups: 53
                    Oldest backup: 2013-07-16 22:38:22 +0000
                    Last backup: 2014-01-05 22:50:13 +0000
                    Size of backup disk: Adequate
                              Backup size 3 > (Disk used 696.37 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              11%          mds
               3%          WindowServer
               2%          diskimages-helper
               1%          EtreCheck
               1%          kav
Top Processes by Memory:
          524 MB          mds_stores
          360 MB          kav
          246 MB          com.apple.IconServicesAgent
          213 MB          com.apple.MediaLibraryService
          164 MB          Finder
Virtual Memory Information:
          10.45 GB          Free RAM
          3.44 GB          Active RAM
          851 MB          Inactive RAM
          1.27 GB          Wired RAM
          918 MB          Page-ins
          0 B          Page-outs

CrassBrauer wrote:
... With the latest software updates for OS X, I've read that anti-virus software is largely superfluous for Mac. Any opinions to the contrary/negative experiences?
Almost. Anti-virus software is completely superfluous for Mac.
I have tested most of the commonly available Mac "anti-virus" products under controlled conditions. The only differences between them are their varying degree of worthlessness. Some are malicious and will corrupt your Mac. The vast majority of Mac problems reported on this site are the direct result of using such products.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

After installing mavericks my computer no longer boots. I had 10.6.8. I've been told I need to zero my hard drive. Is that the same as erasing? Is zeroing absolutely necessary? If u zero will I have any OS at all?

My MacBook is mid 2010 or 2011 and was running 10.6.8. After installing mavericks my computer tries to boot, says it has to restart and that circle goes on and on. Disk utilities says everything is running okay and reinstalling mavericks twice didn't help. I was told my hard drive needs to be zeroed. How is that different from erasing and is it necessary as opposed to erasing? After I back up on an external drive (I know I should have done that before hehe) and erase or zero, what will happen to my operating system? Will I have the ability to reinstall mavericks or do I need to out a copy of it on the external hard drive? I'm wondering this because I don't know if my computer will be running snow leopard or anything at all after I erase or zero since I'm not entirely sure what those terms entail. Thanks for any help!

Ooops.
I upgraded my 10.6.8 system to 10.7.5. ..No problem, but my practice is to connect an ESATA dock to my macpro. install to the drive in the doc, use migration assistant to migrate my data and apps.   use the os in the doc for 2 weeks, if no issue then I delete the OS partiton in my Internal System Drive, do a carbon copy clone to the internal drive.
I just did the similar to upgrade to mavericks.   I installed to a new hardrive in my docking station.   (black widow esata dock). I noticed 10.9.1 is slow stayed with 10.7.5 as my operating system. now and then I would boot 10.9.1 fire up the console utility and fix the issues that made it slow....
Now I am at the "burn in stage" mavericks is now running fast and stable.   I'll use all my apps and if it does not break with the applications I run I will eventaully cc my 10.7.5 OS drive to the docking station, file the drive away.. and take my 10.9.1 drive in the doc and cc it to my internal system drive.
I always wipe out a partion when installing a new OS. Zeroing out is a bit more thorough, you will know if your drive is junk... but it's overkill for me.
I figured repartion is ok.
I'm 2 weeks away from doing a carbon copy clone from my 10.9.1 os drive in my dock to my internal drive.
by the way.. I am running Mavericks on a 8 core macpro 2,1. I have a modified bootloader that has an arbitration layer EFI32 to/from EFI64 emulated.
pretty cool.
And from new system standards, the old macpro stacks up pretty well:

After installing maverick my computer is very slow

after installing maverick my computer is very slow, what can I do?

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

I am also having trouble with my cursor freezing after installing Mavericks. Never did it before. I called tech support at Apple and they had me restart computer and mouse together from a complete shut down. So far has seemed to work.

I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
Hope it helps others.

I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.

After installing Maverick my computer, when restarted, only a gray screen appeared. My computer won't work at all...what happened?

After installing Maverick my computer shut down and when it restarted I couldn't get to the home screen. The monitor was grey with some dark grey shapes, it sounded like it was constantly running a program. My computer is sick!! HELP

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

App Store, Pages 5.0, Evernote, and other Apps will not fully function after installing Mavericks. What is the issue and how can this be solved?

Hello all, I could use some serious help on some major issues I have been having after installing Mavericks on my system (specs stated below). Never has a mac felt ever so rebelious and broken before in my lifelong period of using these systems. Anyway, after installing system 10.9, I had opened the mac App Store upon seeing that applications such as my iWork suite all had free updates. However, when I would attempt to navigate to the updates window, it would not respond to my various attempts. I then tried to get there by the system's menu bar and to my dismay, nothing would work when I clicked on it, not even the apple logo menu. I later quit the application using Command-Q and opened up the App Store by the apple menu option 'Software Update...' instead. Though it looked promising since the updates window did open, all update buttons or even '...more' info buttons were unresponsive. These same problems persisted even after restarting my computer. I had also attempted to see if repairing definitions would help by booting from the recovery start-disk and using disk utility but the repairs it carried out apparently had nothing to do with my issue. Finally, I was able to update to the new iWorks suite (which interestingly did not replace the iWorks '09 suite) by following the notification that asked about allowing automatic updates which I did.
Once trying to use Pages 5.0, I soon noticed that all I could do was merely type in a new document and change various options via key commands. Neither the inspector or top bar menus would respond to any place I click. Similarly, Evernote only starts up on the last used note and merely allows me to scroll through it. The top bar menus, the note select pane, and even clicking inside the note to input text are all not functioning and uninfluenced by any mouse clicks.
I have noticed other apps that will not respond to any sort of input, but I still have not explored all applications to know what the issues of each may be. However there are some applications that work such as Safari, Google Chrome, dolphin, iWork '09 including Pages '09, and others.
I do hope that I can avoid rolling back my system, but in the meantime, it has been quite the obticle course to use my computer for all of my school purposes.
Any help is very much appreciated,
Thank you!
DT
MacBook Pro 13-inch, Mid 2009
Processor 2.26 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

After installing Mavericks on my iMac, Apple Mail would not sync with my Google Apps email account. Now Mail crashes every time I open it. What's up?

After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac

External Hard Drive not working after installing mavericks

After installing mavericks, I hooked up my external hard drive,
and it would not show up on the computer. Tried checking if
it showed in utilities, also a no show.
Should I uninstall the ntfs software which is a few years
old and instal a newer version?
Looking for a solution which doesn't involve reformatting my nearly full
1TB EHD, please :)

I think I have version 10.8.6 of mavericks, not 10.9.

IMac 24" doesn't start after installing Mavericks.

After installing Mavericks (10.9.2) the machine started having hiccups... rebooting at random times on it's own. After upgrading to 10.9.3, it only got worse. Reboots were more frequent (as little as 1 minute between each reboot). Then it took the final step and went into a state where it remains with black screen, the startup jingle may begin, but is killed within half a second or less... goes into a reboot loop. The DVD sounds, then it tries to reboot again, DVD sounds... sometimes the jingle starts... but is cut off by a reboot. Trying to get ANYTHING done with different key press combinations (option+command+R+P, D, T, Command, Option... pretty much every single combination one can find online for accessing safe boot or recovery or whatever... does not work. The machine seems to have been killed by Mavericks. I have come across a LOT of posts by other people who have experienced the same thing (rebooting after installing Mavericks) going back to October last year, and a few have experienced the same dead computer issue as I am having... all the while there is no fix or explanation from APPLE regarding this issue. I have even opened the machine up and checked all cable connections, tested the HDD on another computer (was ok), cleaned the memory module connectors etc. Before the total crash I had installed a temperature monitoring program with ventilator control, due to the DVD ventilator running at high RPM after installing Maverics. All the temp sensors were reporting modest temps (ranging from 39 - 79 Celsius (only the power supply was above 50 Celsius).
The computer is as useful as a brick by this point. Since it went dead, it has successfully started up 3 times (out of 500+ attempts), but rebooted within a couple of minutes, into it's cycle of dead reboots.
One way of getting it to boot and prepare for re-installation, is to keep the power button pressed until it sounds 3 times long, 3 times short and 3 times long beeps... it would only start making the first beep... then it rebooted in to death again.
Could it be that Mavericks is destroying the firmware, or even killing the hardware? I also have Mavericks on MBA and MBP, where the MBA has no problems, while the MBP freezes up every 2 days or so... requiring a forced reboot.
Anyone with a usable advice on what to do in order to get the machine working again? How many years does it normally take APPLE support staff to fix serious issues like this one? It's already been over 7 months since the first people began experiencing these issues with Mavericks, but nothing has been done about it on APPLE's end ... as far as I can tell.
Looking forward to some solutions.

Just wanted to write the conclusion of this issue here, and make things as clear as possible.
I took the iMac to a support center, and they confirmed that several components on the power supply board were fried and other parts had been overheated. It took a few weeks for them to get the needed parts (much cheaper than replacing the entire unit). I brought the iMac back home and started it up, and it did work... but it was getting very hot very quickly. I was thinking that maybe I should install Mountain Lion on it, and get away from Mavericks... just in case.... the computer had been turned on for around 1 hour at that point, and then it rebooted.... and stayed dead for 10 minutes or so... until it could start up again. Was on for a few minutes... then dead again.
Clearly the cause of the problem was still present, and fixing the symptom did not prove to be a lasting solution.
The machine would not stay turned on long enough (when it DID turn on) for even formatting the disk, so I removed the SDD from it, formatted it with my MBA (connected through USB), and inserted it in the iMac again. Starting it up resulted in a few minutes being turned on, overheating and crashing. Having downloaded ML and created a USB installer for it, it was now a case of trying one's patience ... hoping for the machine to stay turned on long enough to make it all the way through the installation process.... it managed to do the first part of the installation after several hours of crashing and overheating.... and it came to a point where I simply turned it off and gave up... thinking that the problem simply was physical in nature, and not caused by Mavericks as I had assumed from the start. Next day I had renewed energy, turned the puter on and it behaved in the same way... turning off, then starting by itself trying to get through the installation.... it would fail again and again... I left the house, with it turned on, hoping that it would at least manage to finish at some point in time... so that I could write off my "BAD Mavericks" suspicion. When I returned several hours later, the installation was complete and the machine was purring quietly and the back of the computer was NOT hot like a steam iron.
Now it has been working for several days without any problems at all.
The final conclusion is this:
Mavericks IS at fault, and will physically DESTROY computers that are "somehow" not compatible with it. I would have thought that Apple had enough capable engineers to prevent the operating system to mess up the hardware in this way, but clearly I was wrong on that account. I can only WARN other people to even attempt installing Mavericks on puters of this type:
Hardware Overview:
Model Name:   iMac
Model Identifier:     iMac7,1
Processor Name:       Intel Core 2 Duo
Processor Speed:      2.4 GHz
Number of Processors: 1
Total Number of Cores:        2
L2 Cache:     4 MB
Memory:       4 GB
Bus Speed:    800 MHz
Boot ROM Version:     IM71.007A.B03
SMC Version (system): 1.21f4
Serial Number (system):       W8*******X89
Hardware UUID:        00000000-0000-1000-8000-001B639688F7
Anyone claiming that Mavericks is not at fault, is plain and simple WRONG, in DENIAL or LYING. There is absolutely NO doubt in my mind any longer, that the problem was indeed Mavericks getting installed on the machine and messing with the hardware on a level where it should never happen. If someone working at Apple would like to purchase/replace my iMac in order to test it and figure out that this is a REAL problem, they are welcome to do so. I think it is more than guaranteed that the damage caused by this Mavericks nightmare installation will never be recovered, nor will the time and work lost ever be compensated, but I would actually like Apple to acknowledge their responsibility and failure to address this issue in a professional and responsible way.
IF Mavericks was NOT at fault, then someone should explain the logic behind the machine physically burning components shortly after the installation of Mavericks, and even when the SDD had been wiped clean with no OS, it was still overheating and shutting off, until it could finally have ML installed... and at that point it was cured and has worked flawlessly ever since. Not a single hiccup, no over heating, no problems.
My offer to sell/replace the iMac stands if Apple is really interested in looking at this SERIOUS issue with Mavericks. This is NOT a minor issue they should expect simply goes away, or will be ignored by people who experience their machines BURNING to pieces.
On my MBA and MBP Mavericks is not causing any problems, so it is not "all bad", but for the iMac it meant total annihilation.
Anyone who has installed Mavericks on their iMac of similar age as mine, having rebooting and overheating problems: REMOVE the Mavericks installation ASAP and get ML on it before it goes up in flames!
Other Mac's have been reported having the rebooting/overheating problems as well, although I have not noted down which builds those were. The problem is REAL and COSTLY for those who experience it.... both time-wise and in terms of lost time/work.
Hopefully this will help others from getting the same terrible experience as I got, and save some computers from burning up.
<Personal Information Edited by Host>

Has anyone experienced problems with Outlook after installing Mavericks?

Has anyone else experienced problems using Microsoft Outlook after installing Mavericks? The computer seems to want to continue reloading emails.

RobertRTillman wrote:
1. Apple has removed sync services in OS X Mavericks. Therefore, you cannot sync Outlook 2011 with Contacts or Calendar.
2. Apple has removed the ability to sync through iTunes in OS X Mavericks, so that, even if you use Contacts and Calendar on the Mac, you can only sync them with your iPhone through iCloud, thus exposing all your contacts and calendar information to the mercies of the Web.
3. Microsoft does not not support CalDAV and CardDAV in Outlook, so there is no way to sync directly through iCloud, except perhaps by setting up a Microsoft Exchange account.
4. Apple makes it extremely difficult (virtually impossible) to revert to a version of OSX that is earlier than OS X Mavericks once Mavericks is installed.
In short, we are screwed and neither company seems to care.
In fact Microsoft does support Cal and CardDav in Outlook, just not in the Mac version of Outlook.
Reverting back from Mavericks requires nothing more than a backup of the system to restore from, if you do not elect to make backups that is a choice, but I would venture that it is a bad choice.

Has anyone noticed MacBook Air slowing down after installing Maverick

Has anyone noticed MacBook Air slowing down after installing Maverick?

Activity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

Why does google chrome freeze and crash after installing mavericks?

I use google chrome and after installing mavericks my chrome started moving slower and slower until it eventually froze. The keyboard becomes locked and the mouse is just a pinwheel. Cannot click on anything or force quit. I end up powering it down and trying to start again. Any reason why?? Thanks.

Try reinstalling Chrome.

After instaling mavericks terminal, preview, app store, etc, doesn't work anymore

after instaling mavericks the terminal, preview, app store, etc, doesn't work anymore...
What have to do to solve this problem?

You ran a defective third-party "utility" such as "CleanMyMac" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system.
The first thing you need to do is remove that software, if you know what it is, according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

Computer Froze After Installing Mavericks

Similar Messages

Maybe you are looking for