After installing mavericks my computer no longer boots. I had 10.6.8. I've been told I need to zero my hard drive. Is that the same as erasing? Is zeroing absolutely necessary? If u zero will I have any OS at all?
My MacBook is mid 2010 or 2011 and was running 10.6.8. After installing mavericks my computer tries to boot, says it has to restart and that circle goes on and on. Disk utilities says everything is running okay and reinstalling mavericks twice didn't help. I was told my hard drive needs to be zeroed. How is that different from erasing and is it necessary as opposed to erasing? After I back up on an external drive (I know I should have done that before hehe) and erase or zero, what will happen to my operating system? Will I have the ability to reinstall mavericks or do I need to out a copy of it on the external hard drive? I'm wondering this because I don't know if my computer will be running snow leopard or anything at all after I erase or zero since I'm not entirely sure what those terms entail. Thanks for any help!
Ooops.
I upgraded my 10.6.8 system to 10.7.5. ..No problem, but my practice is to connect an ESATA dock to my macpro. install to the drive in the doc, use migration assistant to migrate my data and apps. use the os in the doc for 2 weeks, if no issue then I delete the OS partiton in my Internal System Drive, do a carbon copy clone to the internal drive.
I just did the similar to upgrade to mavericks. I installed to a new hardrive in my docking station. (black widow esata dock). I noticed 10.9.1 is slow stayed with 10.7.5 as my operating system. now and then I would boot 10.9.1 fire up the console utility and fix the issues that made it slow....
Now I am at the "burn in stage" mavericks is now running fast and stable. I'll use all my apps and if it does not break with the applications I run I will eventaully cc my 10.7.5 OS drive to the docking station, file the drive away.. and take my 10.9.1 drive in the doc and cc it to my internal system drive.
I always wipe out a partion when installing a new OS. Zeroing out is a bit more thorough, you will know if your drive is junk... but it's overkill for me.
I figured repartion is ok.
I'm 2 weeks away from doing a carbon copy clone from my 10.9.1 os drive in my dock to my internal drive.
by the way.. I am running Mavericks on a 8 core macpro 2,1. I have a modified bootloader that has an arbitration layer EFI32 to/from EFI64 emulated.
pretty cool.
And from new system standards, the old macpro stacks up pretty well:
Similar Messages
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After installing Mavericks, my laptop no longer boots.
After installing Mavericks, my laptop no longer boots. How can I restore it using the internet, or get it to start up again?
Thanks in Advance.If a SMC reset does not restore life, make an appointment at an Apple store genius bar.
http://support.apple.com/kb/HT3964
Ciao.
You might also look at this:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Message was edited by: OGELTHORPE -
After installing maverick my computer is very slow
after installing maverick my computer is very slow, what can I do?
First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
After installing Mavericks, my computer is slow/not responding
After installing Mavericks, my computer is not responding and reacting as quickly as (I think) it should. Here are the EtreCheck results. Any help would be much appreciated. Thanks in advance!
Hardware Information:
iMac (27-inch, Mid 2010)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 9:55:48
Disk Information:
Hitachi HDS722020ALA330 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 2 TB (1.25 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
FireWire Information:
WD My Book 111D 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
My Book (disk1s3) /Volumes/My Book: 1 TB (30.96 GB free)
Thunderbolt Information:
Kernel Extensions:
com.kaspersky.kext.klif (3.0.2d39)
com.kaspersky.nke (1.0.2d43)
com.kaspersky.kext.kimul.44 (44)
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.kaspersky.kav.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[loaded] com.divx.dms.agent.plist 3rd-Party support link
[loaded] com.divx.update.agent.plist 3rd-Party support link
[loaded] com.kaspersky.kav.gui.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Scroll Reverser
Scroll Reverser
iTunesHelper
EEventManager
Dropbox
AdobeResourceSynchronizer
EEventManager
ConnectService
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 3rd-Party support link
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
3rd Party Preference Panes:
Fan Control 3rd-Party support link
Flash Player 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.0 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SketchUp: Version: 8.0 - SDK 10.5 3rd-Party support link
/Applications/Google SketchUp 8/SketchUp.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Wondershare Helper Compact: Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Helper/Wondershare Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Wondershare AllMyTube: Version: 3.2.4 - SDK 10.5 3rd-Party support link
/Applications/Wondershare AllMyTube/Wondershare AllMyTube.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 696.37 GB
Destinations:
My Book [Local]
Total size: 931.36 GB
Total number of backups: 51
Oldest backup: 2013-07-17 12:40:03 +0000
Last backup: 2014-01-05 23:55:06 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 696.37 GB X 3)
Data [Network] (Last used)
Total size: 3
Total number of backups: 53
Oldest backup: 2013-07-16 22:38:22 +0000
Last backup: 2014-01-05 22:50:13 +0000
Size of backup disk: Adequate
Backup size 3 > (Disk used 696.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% mds
3% WindowServer
2% diskimages-helper
1% EtreCheck
1% kav
Top Processes by Memory:
524 MB mds_stores
360 MB kav
246 MB com.apple.IconServicesAgent
213 MB com.apple.MediaLibraryService
164 MB Finder
Virtual Memory Information:
10.45 GB Free RAM
3.44 GB Active RAM
851 MB Inactive RAM
1.27 GB Wired RAM
918 MB Page-ins
0 B Page-outsCrassBrauer wrote:
... With the latest software updates for OS X, I've read that anti-virus software is largely superfluous for Mac. Any opinions to the contrary/negative experiences?
Almost. Anti-virus software is completely superfluous for Mac.
I have tested most of the commonly available Mac "anti-virus" products under controlled conditions. The only differences between them are their varying degree of worthlessness. Some are malicious and will corrupt your Mac. The vast majority of Mac problems reported on this site are the direct result of using such products.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
After installing Maverick my computer shut down and when it restarted I couldn't get to the home screen. The monitor was grey with some dark grey shapes, it sounded like it was constantly running a program. My computer is sick!! HELP
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
After installing Maverick on my 2011 MacBookPro I can no longer highlight multiple emails in the same manner. To clean out my Inbox I highlighted a message, held my mouse down & dragged my cursor down through all the messages I wanted to delete (or move to another mailbox, or other functions) highlighting as many messages as I wanted. I then clicked "delete" & they went to trash. Such a great way to clean out a lot of messages at once. Can I and/or how do I do this again? Or is this something Maverick has eliminated? I also hate that "Notes" is no longer on the Mail page, but this is not as important. Help!!
Put differenltly, if I can drag select multiple items and objects on my desktop, which I can, using my Kensington Track Ball (which has an enabled updated software driver in place, so I don't think there's a problem there), why can't I click-drag-multipleselect emails in mail like I have *always* been able to? Really, what is the problem here? Why is that no longer possibler? I'm not a coder, but I can't believe this isn't fixable. Here, Apple should be ashamed of itself, regardless of the fact that there's an easy work around. When I have to alter the way I have been doing something for years and have to waste time learning something new and complaining about it -- like right now! -- and there's no good technical reason, and I bet there isn't, then Apple has simply failed.
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After installing mavericks time machine no longer visible in finder. how can I get back to see it?
after installing mavericks i found my time machine disk is no longer visible in finder. Has someone else suffered same? thanks
Click on the Desktop. Select Preferences from the Finder menu. Check the General and Sidebar toolbar items. See that the appropriate boxes are checked.
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After installing Mavericks my computer is suffering from constant kernel panics
Hi, I installed Mavericks when it came out. Ever since then, my computer restarts on its own at lesat 4 or 5 times per day. Normally I'm web browsing when this happens.
Separately, Google Chrome goes through phases when it gives the "Oh snap!" error no matter what website I visit. If I walk away from my computer and try a little later it will work again. Firefox simply crashes constantly.
I ran Disk Repair. It did find damage and "repaired" it, but the problem has not gone away. Mavericks is the only new installation I've made other than automatic updates for Mac software and Apps. Here is a report after hte most recent panic. What should I do?
Anonymous UUID: D2EB90A8-86FB-1B01-A4CA-D3328739C0F9
Sun Dec 1 18:44:32 2013
panic(cpu 1 caller 0xffffff801a163c3e): "hfs_swap_HFSPlusBTInternalNode: catalog record #97 keyLength=22 expected=24\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/hfs/hfs_endian.c:560
Backtrace (CPU 1), Frame : Return Address
0xffffff80933b3380 : 0xffffff8019e22f69
0xffffff80933b3400 : 0xffffff801a163c3e
0xffffff80933b3440 : 0xffffff801a162c6f
0xffffff80933b3490 : 0xffffff801a157661
0xffffff80933b34d0 : 0xffffff801a00697e
0xffffff80933b35c0 : 0xffffff801a003627
0xffffff80933b3660 : 0xffffff801a005ffe
0xffffff80933b36b0 : 0xffffff801a18232f
0xffffff80933b36e0 : 0xffffff801a1865aa
0xffffff80933b3750 : 0xffffff801a16cdd6
0xffffff80933b37e0 : 0xffffff8019ffd7a0
0xffffff80933b3860 : 0xffffff801a1bdae6
0xffffff80933b3f50 : 0xffffff801a23de23
0xffffff80933b3fb0 : 0xffffff8019ef3e06
BSD process name corresponding to current thread: identityservices
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 6063547792323
last loaded kext at 5757695239185: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f9c0d2000, size 20480)
last unloaded kext at 5887296218360: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f9c0d2000, size 16384)
loaded kexts:
org.virtualbox.kext.VBoxUSB 4.2.6
org.virtualbox.kext.VBoxDrv 4.2.6
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1Also fwiw is system info:
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:13:34
Disk Information:
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (190.25 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GA11N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. iPhone
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.2.6)
org.virtualbox.kext.VBoxUSB (4.2.6)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.ciscosystems.ciscoconnect.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.mlbam.nexdef.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
User Login Items:
GrowlHelperApp
iTunesHelper
Google Drive
Google Chrome
Dropbox
3rd Party Preference Panes:
Adobe Version Cue CS4
DivX
Flip4Mac WMV
Growl
MacFUSE
NTFS-3G
Internet Plug-ins::
OVSHelper: Version: 1.0
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.3.3
Google Earth Web Plug-in: Version: 5.2
JavaAppletPlugin (1.7.11.21): Version: Java 7 Update 11
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
DivXBrowserPlugin: Version: 2.1
Silverlight: Version: 5.1.10411.0 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6
CANONiMAGEGATEWAYDL: Version: 2.1.0.1
CANONiMAGEGATEWAYLI: Version: 2.1.0.1
JavaAppletPlugin: Version: Unknown Outdated! Update
User Internet Plug-ins::
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94
Bad Fonts:
None
Old applications:
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4
/Applications/Amazon MP3 Downloader.app
Microsoft Alerts Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Office Setup Assistant: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
Microsoft Outlook: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% EtreCheck
0% Microsoft Word
0% ps
0% imagent
Top Processes by Memory:
127 MB Google Chrome
94 MB mds_stores
94 MB Microsoft Word
94 MB com.apple.IconServicesAgent
82 MB Google Drive
Virtual Memory Statistics:
1.60 GB Free RAM
1.37 GB Active RAM
311 MB Inactive RAM
491 MB Wired RAM
412 MB Page-ins
0 B Page-outs -
Can anyone help me or do I have to go back to Mountain Lion? I also can no longer connect to my external hard drive.
Installing the new os may have tricked one of the three devices involved. If it used to work, it will again.
Reboot the printer. Reboot the router. On the pad, general, reset, reset network connections.
Make sure all the devices are on the same wifi network. Talk nice to it. -
Two days ago I installed Mavericks to my MacBook Pro. The computer is very, very slow. I did not have that problem before. Also as I change between windows the whole screen is blurred with horizontal lines. Once safari, email or another app opens up it take a few minutes before I can actually use it. The cursor pauses like crazy. Quite frustrating. I checked the captibality before downloading and it met all the requirements. Help please!!
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My hard drive on my iMac was unrepairable so Apple installed a new one for me. When I reconnected my external Iomega USB hard drive I could "see" the original backup figures and the rows of "windows" and back to the original red rows of dates in time machine, but I could only access the recent installation date of my new OS X Mountain Lion. Migration assistant would not work as well only accessing the recent backups. Is there a way to "unlock" the past data so I can retrieve my documents and photos without resorting to purchasing "rescue" software??
I can't see backups for a disk/partition that's no longer connected
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Wireless soulutions please?
Yes, just copy the movie to the TC.. if you mean run itunes from the TC you can do that too.. there are plenty of posts telling how.
But big BUTT.. no backup for data stored directly on the TC.. Time Machine is not going to back up the TC.. and as it only has one hard disk make sure it has a backup somewhere else.. otherwise one day you will discover your files are gone. -
I'm running AutoCAD LT 2012 on my Macbook Pro. Has anyone had experience using AutoCAD after installing Mavericks?
Autodesk just released an update for AutoCAD 2013: http://forums.autodesk.com/t5/AutoCAD-for-Mac/Autocad-2013-compatibility-with-Ma vericks/m-p/4561479
I do not know if a similar one will be required for AutoCAD LT so be sure to check their website. -
I cannot drag my Itunes folder to my external hard drive, despite following the unhelpful help exactly. I get a "no way" sign Circle with a line though it. I have lost a fortune in purchased goods (audio books) because I cant do it. Itunes have said they cant reimburse me and they dont have those books anymore, so cannot redownload them for me. Please remind me NEVER to buy apple products again.
I am scared I am going to lose more money seeing I cant BACK ANYTHING UP.If you used the hard drive with another Mac then it is likely Mac formatted. It was because you posted in the iTunes for Windows forum (kind of the equivalent to taking a VW to a Ford dealership for service) I thought you might be using a Windows formatted drive.
Thumb drives are not universal. There isn't a "universal" drive format. Some work partly with both systems but are not fully compatible.
Click once on the hard drive icon on the desktop. Fo to File then Get Info. It will say the drive format.
Frankly I have never had your problem with a drive so I can't help too much except in general experience. The prohibitory sign is pretty universal and for some reason you are not allowed to copy to that drive.
I think if you had a Windows computer you'd be unhappy with it too and probably be posting on a forum that your machine was virus ridden and crashing and you didn't know anything about registries... To be honest, I was doing a presentation on a friend's Windows computer and wanted to get it to display a simple image file. There was no way we could get the .jpg image file to open with anything but Windows Explorer which is a web browser! I mean, that's really bad, and of course he was so used to using it without knowing anything about computers that he could not help me. I did my presentation in front of 30 people using Explorer.
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