Concurrent managers down

Dear All,
Today morning concurrent managers were down on production. when i checked the concurrent logs observed the following error.
Shutting down Concurrent Manager : 27-FEB-2012 04:21:24
List of errors encountered:
_ 1 _
Routine AFPSMG encountered an ORACLE error. ORA-00604: error occurred
at recursive SQL level 2
ORA-04031: unable t.
Review your error messages for the cause of the error. (=<POINTER>)
_ 2 _
Routine AFPGSR encountered an ORACLE error. ORA-04031: unable to
allocate 16 bytes of shared memory ("shared pool".
Review your error messages for the cause of the error. (=<POINTER>)
then we restarted the cocurrent managers and they are working fine.
I just want to know the cause of this error.
Thanks.

Hi
The error :ORA-04031: unable to allocate 16 bytes of shared memory.
indicates that there is not enough sufficient memory in the shared pool for the processes
You need to check the alert log file of the database to see if there are similar error messages and then do Flush shared pool. This should take care of the issue if it has come once.
ALTER SYSTEM FLUSH SHARED_POOL;
If this does not work:
Increase the shared memory or a simple DB bounce could resolve the issue.
Regards
Shalini

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