Conditional Build Tags Break on Chinese

Using RH7 (for word) on Win XP with Word 2007.
Generating HTMLHelp (chm only)
I am trying to take full advantage of Conditional Build Tag
to implement single source output. I have created my help files and
had the text translated into Chinese. I had the person doing the
translation simply add the Chinese text to the end of every English
paragraph. Then I created conditional build tags for English and
Chinese and applied the build tags the appropriate bodies of text.
If I generate "Chinese" it appears to work correctly, however
when I generate "English" I get the English text as well as a few
characters of Chinese at the end of each paragraph. The Chinese
characters that are displayed are seemingly random characters from
the Chinese text, but I can not find any rhyme or reason as to why
those particular characters are inserted.
Things I have done to troubleshoot...
- Explicitly excluded Chinese text from output (expression
was "NOT Chinese") (No Change)
- Added line breaks between English and Chinese (No Change.)
- Changed the font encoding ("SimSun" and "Arial Unicode MS")
(No Change)
I only tried this because the original Chinese text used
both fonts.
- Removed punctuation from Chinese text. (No Change)
I suspect there is a problem in RH7 for word when using
Chinese characters, but I bought the new version of RH because it
was supposed to be able to handle the Chinese characters. Well, it
turns out the only official support for Chinese is when using
RH-HTML (which was not mentioned when purchasing.) I have about 10
years of work done in RH for Word and am not excited to migrate to
HTML since some things don't transfer over when importing the
project to HTML, like the conditional build tags for example.
I have uploaded my doc, and an image that helps illustrate
the problem.
The Doc: Job_Console_ExtraTech.doc
The Image: Job_Console_ExtraTech.jpg
They are on the Support Portal FTP site...
Here is the information I used to get there...
https://www.adobe.com/support/crm_portal/ssi/ftpinfo.html
If anyone else has had success with conditional build tags in
RH7 for Word using Chinese text, I would really like to know if
there are any tricks or secrets that might help me get this working
correctly.
Thanks, J

I was a bit bummed when I found out I couldn't do the TOC
with conditionals either. But I made the help files intentionally
graphical so that the TOC, index, and searches are of less
importance. I am using the help files as a sort of graphical
trainer for an application suite.
It is disappointing that Adobe touted the multilingual
functionality of version 7 and this is what they meant, but it's
better than nothing.
I am just confused about how the Chinese characters are
showing up when the conditional build tags are clearly supposed to
be omitting them.
I think the next step is to embrace the HTML transition and
see if I have better luck there. The only daunting thing about that
is recreating all the conditional build tags.

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Conditional Build Tags Break Links

Hi all,
I have a solid, 3-years old, RHX5 project that works fine.
Delivering a part of it using
conditional build tags, I found out that some of links are
broken.
The topics configuration looks like this:
Parent topic - with a link to several
child topics
(many) Child topic(s) - each with a
link to the parent topic
Now, using conditional build tags, all of the topics go to
the main deliverable and are marked accordingly.
Some of the topics go to the secondary deliverable. This
includes the parent topic and some of the child topics.
So, the parent topic is marked with both tags, and the links
that point at topics that doesn't belong to the secondary
deliverable are tagged accordingly. This part works fine.
The links that belong to both deliverables are tagged with
both tags. Some of them - not all - are broken.
In these cases, a child topic exists in the deliverable, but
the link from the parent topic is broken.
I have deleted all links and written them anew. This did not
solve the problem.
Where elese should I look into?
Thanks in advance (please help the poor writer regain his
weekend :-)
Avi

quote:
Originally posted by:
Peter Grainge
It sounds like topics that belong to both versions, like the
parent, have both tags. I am wondering why they have any tag as you
only need a tag on a topic that you might want to exclude.
Hi Peter,
Until this project, I had two tags, when each topic belongs
to either tag A or tag B, and no topic belongs to both. (the reason
to this configuration was to keep everything on the same source,
when topics could move from tag A to tag B.)
Now, in the current project, I have a new tag, C. Topic may
belong to:
Tag A only
Tag B only
Tag A + C
Tag B + C
Tag C only - there are very few such topics (maybe 5 or so).
These topics are not problematic.
The problem of the broken links always occur among topics of
the type "tag A + C".
How do I proceed from here?

RH6 crashes with th and conditional build tags

Hello together,
The attached code worked fine with RH X5, but leads to a
crash with X6. To fix, you have to replace the <th> by
<td>, but it is not too easy to find the topic within a
project. The fix is quite easy, but it is hard to find in a big
project.
This happens, when the conditional build tag is used.
Thanks and best regards,
Katrin Lusser

Hello Peter,
My wife created the topic with X3 or X5.
She just tried again with X6 and after several changes (set
heading, insert, delete, etc.) she had the same constellation.
Unfortunately, until now, she could not find out the exact way to
reproduce. But it is definitely possible. We will post here, when
we find out, how to do it.
Best regards,
Michael

Conditional build tags/expressions in the TOC

Hello all,
I've run into another issue with my conversion, this time with Conditional build tags and expressions.
All seems to be fine in my topics, but not in my TOC.
Some of my topic titles have words that have conditional text applied in the source FrameMaker document.
These topic titles also appear in the TOC that's automatically generated when I link my Frame book to Robohelp.
I set the conditional build expression in the Webhelp settings dialog and then Save and Generate.
These topic titles appear to pick up the correct conditional build expression in the topics themselves, but the TOC heading shows multiple conditions (including the condition I've set to "Exclude").
So, for example, if my topic title is
"Conventions in this documentonline help"
WHERE
document > should appear in PDF only
and
online help > should appear in Webhelp only
I can get the Webhelp topic to use the title "Conventions in this online help"
but the corresponding TOC heading looks like this:
"Conventions in this documentonline help"
Any ideas?
Thanks.
Sue

Conditional build tags are not imported to TOC from FrameMaker content. However, one can follow another approach to achieve this. One can manage the Conditional build expression in FrameMaker itself and import the filterted content in RoboHelp. Inorder to achieve this, set the conditional build expression in FrameMaker. Turn on the setting in RoboHelp to "Apply FrameMaker Conditional Text Build Expression". [File->Project Settings->Import->Edit(FrameMaker Settings)->Other Settings]
This way RoboHelp will import only the filtered content with Conditional Build Tags resolved as per the expression applied in FrameMaker.
Mayank

Switching off conditional build tags

I now have quite a few conditional build tags in my RH7 project and it's getting a bit difficult to see what's what in my topics as they are covered in coloured hash lines. Is it possible to switch off the view of individual tags? For various jobs I need to see certain ones but not others.
Also, can I just check that I am using them right?
Our software has web and windows versions so I have a 'Web' tag and a 'Win' tag for where the content differs and I create different outputs for each.
Within the web version, we now have 2 different sets of customers who each need slightly different content and different names/logos etc. So I have created 'Customer X' and 'Customer Y' tags as well as 2 separate tables of contents. So in places, I have text which has 2 tags on it, 'Web' and 'Customer X' or 'Customer Y'.
Does this sound ridiculous? Is there a better way?
I know I could have used user defined variables for the company names but I would still need the cond build tags for the content so figured it would keep it simpler just to use tags.
Helen

Hi there
Sorry, no way to turn off individual tags. You can turn off the shading if you like.
Click View > Show > Conditional areas.
You might also consider submitting a wish form to ask for this type of functionality to be added to a future version.
Cheers... Rick
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In the paragraph after a conditional build tag, an inline image gets wrapped in a div tag

Hi,
TCS5, so FM 12 and RH11. I have successfully applied some conditional build tags by turning off the apply conditional build tag setting and using the Conditional Build Expression in the WebHelp properties instead.
In RoboHelp, everything looks correct. I generate WebHelp and suddenly, a div tag is wrapped around the inline image in the paragraph that followed the text marked conditional.
This did not happen with TCS 4 (FM11, RH10). I am not sure why this div tag is applied only when I generate the help. Any thoughts on what to check?
Lauren

Hi lauren,
I tried to replicate the above mentioned issue, but did not get the <div> around the image in Webhelp output. Would it be possible for you to provide more information on this:
At what point does the <div> start appearing around the image, as soon as the CBT expression is applied?
If yes, what is the expression?
What happens when expression is set to None again and individual CBT is under application
Is there a spacing or the CBT text just follows the inline image?
Please send us a sample file for the same, if possible. Thanks!
Amit

The extra space created due to Conditional Build Tags

Hello,
I am authoring a online help file, for a web application. As different content is needed for the 4 different roles of the user, I have used Single Sourcing option and made use of conditional build tags for the content that is not common among the different roles. I even have images which are difffernt for the differnt roles. I have used conditional build tags for these too. The problem is that, extra space appears in place of the images which are not applicable to build I am publishing. Is there any workaround other than modifying the HTML files to remove the extra space added?
Regards,
Deepti Korwar

hi Deepti,
I have seen this issue on multi-level lists (in RH9) when using soft returns (Shift-Enter) within the lists.
An extra space is added before images marked with CBTs. But this only caused problems in print.
Are you seeing this space on all outputs or just print?
Can you paste a code snippet from one of the offending list?
Perhaps you can get round this by opening up the HTML tab and carefully examining and perhaps moving the CBTs.
e.g. <?rh-cbt_start condition="xyz" ?><img src="xyz" > <?rh-cbt_end ?></p><?rh-list_end ?>
Will be helpful to see the code.
thanks
Craig

In RH9, random conditional build tags appear within topic text

I have assigned conditional build tags to text within a topic. After closing the topic and re-entering at a later time, other (additional) text now has the conditional build tag assigned as well. However, I did not assign the tags to those other sections of text.
I do not have any trouble assigning a conditional build tag at the topic level. The issue only occurs when a tag has been assigned to text within a topic.

There is another thread running on this. See http://forums.adobe.com/thread/58834?tstart=0
I am locking this thread so that all replies go to the one above.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RH 11: Conditional Build tags applied: Content still showing up in search

Hello. I am generating WebHelp using conditional build tags using RH 11.
I have marked books in the TOC with a CBT of Not in 6.1.
I generated help and excluded content marked with the CBT Not in 6.1.
When the Web Help is generated, the books marked with the CBT do not display in the TOC. However, if I do a search, topics that are under the books and therefore should not be included in the output have search results returned.
Is there a scenario in which topics that have been excluded from the generated help would still show up in search?
Your help is greatly appreciated.
Jenny

Hi Jenny
Indeed there are a few reasons this may happen.
First, simply excluding a topic or a book in the TOC simply makes sure that the TOC doesn't have a link pointing to the topic. Normally, I'll just tag the topic itself and ignore tagging the TOC. If a topic has been excluded, it won't appear in the TOC.
In the WebHelp SSL recipe, click to expand the Content Categories section and look at the settings on the right. You might try ensuring the following option is enabled. It's named Exclude Unreferenced Topics from Output. As long as nothing else is linking to the topic, ensuring it is removed from the TOC *SHOULD* cause it to no longer be included.
Cheers... Rick

Text coded with conditional build tags still showing up in TOC even if tag is "excluded"

I am using TCS2, Windows XP.
After creating a book in FM and coding with conditional build tags, I imported into RH. When I generate, I have the output tag set:
NOT NoOUtput AND NOT Internal AND NOT Print - I want to generate my External, Online Help webhelp. And it works like a charm. Except that:
In the TOC, I can still see headings for things that are "internal" - when I click on it, they don't go anywhere... but I don't want them to appear in the TOC!!
It seems to be excluded from the index and the search. I am sure I am just missing a step or something...
In looking through the forums I found this... http://forums.adobe.com/message/751847#751847 -- I don't know if it is still applicable since it seems to be referring to RH6 (which is a bit away from RH 8 that I am using)...
Any help is appreciated!
TIA,
Adriana

Hi Daggins,
Thanks - that is good info to have. But as we all agree, that does take away from the point of single-sourcing.
You aren't misunderstsanding exactly... I am doing all my conditional tagging in FM and it works like a charm in terms of the PDFs that I generate from FM, and even the conditionally tagged text in RH shows/hides correctly. The issue is I am also importing my index and TOC from FM... and even if I have an entire file in FM tagged as conditional (all the text is tagged as conditional, I don't know if you can tag a file as conditional), the file name as a heading it still appears in the RH TOC. There is no text... but in my view it shouldn't appear in the TOC either (it looks like just a broken link when I generate my online help) - this is not ideal.

Conditional Build Tags for Text Blocks Applied to Entire File

RoboHelp 8.0.0.203. This post also deals with conditional build tags, but in this case the conditional build tags have been associated with sections of text and text blocks within a topic. The design was implemented originally in RH7 and the project has since been updated with RH8.
For example, you could have three blocks: Purpose, Procedure, Tips, and a Notes block. They are disabled by applying blocks Tag A, Tag B, Tag C, and Tag D respectively. If Tag A is applied to the Purpose, it is cross-hatched in the design window and does not appear upon generation.
The problem is that tags that are seemingly unrelated to blocks, such as Tag C and Tag D, are spontaneously applied to those blocks -- by the software. In fact, they would be spontaneously applied to all of the blocks and text in a some of the files (for no apparent reason), cross-hatching every element and every block of text in the file. When we unapply the tag and store the file, when we re-open the file, the tag is mysteriously re-applied to all the blocks -- again by the software.
Has anyone seen this type of problem in RH8?
Below is further detail about the problem
An example of how tags shold be applied involves a block involving three banners
<div class="banner">
     <?rh-udv_start name="Banner A" ?>BANNER A NAME<?rh-udv_end ?>
     <?rh-udv_start name="Banner B" ?>BANNER A NAME<?rh-udv_end ?>
     <?rh-udv_start name="Banner C" ?>BANNER A NAME<?rh-udv_end ?>
</div>
Under normal conditions, an associated tag would be applied to "unselect" two classifications, thus selecting the third by default. This is done by highlighting the associated banner, right-clicking and selected the "UnselectedBanner" tag, Below, banner C is selected by unselecting Banners A and B. T
<div class="banner">
     <?rh-cbt_start condition="UnselectedBanner"?>
     <?rh-udv_start name="Banner A" ?>BANNER A NAME<?rh-udv_end ?><?rh-cbt_end ?>
     <?rh-cbt_start condition="UnselectedBanner"?>
     <?rh-udv_start name="Banner B" ?>BANNER A NAME<?rh-cbt_end ?><?rh-udv_end ?>
     <?rh-udv_start name="Banner C" ?>BANNER A NAME<?rh-udv_end ?>
</div>
The <?rh-cbt_start condition="UnselectedBanner"?> indicates that the section is de-selected.
Note, that the "<?rh-cbt_end ?><?rh-udv_end ?>" are in opposite order in the example (but that's how it appears in the file).
In the cases where this problme occurs, we the html riddled with "Tag D" and "Tag C" condition tags for all the elements.
<?rh-cbt_start condition="Tag C, Tag D"?><div .......     </div><?rh-cbt_end ?>
I cannot attach any files because these files are on a classified system.
Thank you much.

Hi Tammy
It will also be helpful if everyone that encounters the issue reports as a bug. It's like a voting system. The more reports of bugs that are seen, the more weight is given to the priority. This directly translates to the fix being posted sooner rather than later.
So even though the bug has been "reported", you and others should take a moment and report as well!
Cheers... Rick
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Can I use conditional build tags in CSS files?

I am using RoboHelp X5.0.2 and building CHM files.
I use conditional build tags to output different Help files
for the different products we have that all have similarities.
In the past I have setup the CSS file to show headers, links
etc in the color scheme we use to keep the look and feel of our
branding. One of the new products uses a different branding color
scheme.
I was wondering if there is a way I can use conditional build
tags in the CSS file so that when I build one type of help it uses
header in one color and when I build another help it uses a
different header color. Does anyone know how to do this? If it is
not possible in my current version, is it possible in the latest
version of Robohelp?

[WORKAROUND ALERT IN X502]
For .chm output, you could:
1. In the Topics pane, select all the topics (click on one
topic and press Ctrl+A).
2. Right click in the highlighted area and select Properties.
3. In the Appearance tab, select the different style sheet.
4. Click Save.
5. Generate the .chm file.
6. (optional) Repeat steps 1-4 to revert to previous style
sheet setting.
Good luck,
Leon

How to apply conditional build tags to the topic title that is displayed in Search tab of CHM?

I have the project in which 2 different words are used to reffer to one objects (this word/term depends on the customer). All other information related to functionality, steps, etc. are common. So:
In the help content (body of the files), I created 2 conditional build tags (CBT) for these terms.
In TOC, if topic title contains the term, I created 2 different topics reffered to the single topic file, but the title of the topic shows correct term (depends on CBT).
File names of this topics contain only term1.
The problem occurs when I generate CHM for CBT2 and search for the term1 (marked with CBT1) using the Search tab. All occurrencies where term1 presence in the file name, appear in the found results.
How can I resolve the issue?
These topics must be found by search (that's why "Exclude from search" option is not a decision).

Ahhh, you are correct. I believe it was Version 10 introduced that.
So here's what I'd suggest. Even though you are unable to use a variable in a Topic Title, it can still be used in other places such as the TOC, the Index and in the Topic content. So I'd still recommend that you declare and use a variable for those items. Just to simplify things.
As for any topics that have the term in the title, you could create two topics. One with the term one way and the other with the term the opposite way. Then use a Conditional Build Tag to exclude and remove the one that shouldn't be found.
This may cause you a bit of a maintenance issue by having the same topic content in more than one place. (one for each topic)
So to overcome that, you would be able to add the main body information to a topic and use an Inline Frame in the two topics that would then simply be shells with appropriate Topic Titles. Either that or declare a snippet and use the snippet in both topics. Put the main part in the snippet.
Cheers... Rick

Quotes conditional build tag

I am using Office Word 2003 and Robohelp 7 for Word and I
need to apply conditional build tag to document contents.
I’m compiling the help for Microsoft HTML help but
opening the chm file I can still see the following text (in a small
font) at the place of the conditional text removed:
I tried to change the font/size/colour of text and marker but
it doesn’t help.
My text is in Italian language.
I tried to compile for WinHelp layout, but characters
‘’‘’‘’ are still there, in the
middle of my page.
Any idea?

See Build Expressions on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Topic and content level conditional build tags

What is the difference between a topic level and a content
level conditional build tag? Why would you select one over the
other? How do you select one over the other.

First let me point out that the same conditional build tag
can be applied at either the topic level or the content level. It
sounds like you may be thinking that you have to create a tag as
for either the content or topic level.
Apply a tag at the topic level when you want the entire topic
excluded from a certain output. Do this by right-clicking on a
topic in your Project Manager, going to Apply Conditional Build
Tag, and selecting the tag.
Apply a tag at the content level (text, images) when you want
the topic to be included but want specific content to be excluded
from a certain output. Apply a tag at this level by selecting the
text and/or images that you want to apply the tag to,
right-clicking, going to Apply Conditional Build Tag, and picking
the tag.
Note that you wouldn't use a tag at the topic level on a
topic where you have used that same tag at the content level, and
vice versa.
Generally, the idea of build tags is to set an output to
exclude certain tags, but you can also set outputs to include tags
instead, which then excludes all other tags.
--Ben

Conditional Build Tags Break on Chinese

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