Configure outlook client for PC not in domain

Hello,
I am hoping someone can assist me with this one. Might be a simple one for some of you :)
We currently have an Exchange 2013 environment and are having issues with users wishing to configure their Outlook client's offsite. These laptops are not part of our domain and they have VPN connectivity and access to our office.
In the past I've worked for organizations where I could establish a VPN connection and then add an Outlook profile by specifying the Exchange server name, typing the user's first and last name (or email) and then clicking on check name. This used to
resolve the FQDN of the exchange server and then successfully add the mailbox.
One thing that I do notice is that when we setup these clients and they are part of the domain it adds properly but the server name looks like the following [email protected]
Is there something wrong with the configuration of our Outlook Anywhere?
Any assistance would be greatly appreciated
Willia

I think that would depend on how you're connecting to Exchange. If your Exchange is in theory setup for you to connect to it directly over the internet then it would at least explain your inability to use autodiscover, but you mention having to use a VPN
to connect to it so I'm not sure that's relevant.
Lack of autodiscover or incorrect SSL settings won't prevent you from manually entering details to connect to exchange, you just won't be able to do it without entering the server details and you'll be prompted to confirm the ssl issue.
If the SSL comment in the original post isn't relevant in this case, and you're actually using Outlook Anywhere, then while not perhaps absolutely required it's certainly something you'll want to resolve.
When you try to connect to Exchange, if you try pinging the server name that you're using does it resolve? If not then that's likely the main issue. In an Outlook Anywhere setup then you may need to setup proxy settings to allow Outlook to connect to the
relevant external connection to then reach the Exchange server. When setting up the account, before clicking Check Name or Next go to More Settings, then select the Connection tab. Select the Connect to Microsoft Exchange using HTTP checkbox and then click
Exchange Proxy Settings. Within the proxy settings window you can then setup the relevant http settings to point Outlook at the external interface of your Outlook Anywhere connection, which basically allows Outlook to connect to that, from where it can then
resolve the Exchange server name.

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Message was edited by: Jim Putnam

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