Configure RCA And CHaRM functionality

Hi Experts, I have a question, we are implementing RCA and CHaRM functionality in SolMan. Can they be independently implemented or do they have any dependency. If yes ! ! Pls let me know what dependency they have. Do we need to implement in any sequence.
Can we create two diffrent project in the Solman_setup and configure two diffrent projects to setup CHaRM and RCA functionality saparately-
Any comments or recomendations will be highly appreciated.
Regards
Bob C

Hi Bob,
There is no dependency between RCA and ChaRM. There is no sequency for setting up as well.
Regards,
Shyam.

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Link between implementation project configuration (SOLAR02) and ChaRM?

Dears;
We want to benefit from listing all IMG Objects and developments in an implementation project (SOLAR02) to control our transports as we have ChaRM activated on the affected systems.
But there seems to be no link/control which has several consequences:
*Status of "changes" in ChaRM and related developments in the implementation project have to be tracked seperately
*There is no link between the development in the project (SOLAR02) and the created TR.
*There is no limitation/control in the content of the TR if it concerns items not listed in your project => how to check if the project is up-to-date?
Are my assumptions correct? Or am I forgetting something?
What is the experience in maintaining changes (transports) for implementation project? On what level? Linked with the structure in Solar02 or completely independant?
I have done quite some reading around the topics but documentation around project management via SolMan and ChaRM via SolMan seems never to be really connected? (only the overall status of the project and the activation of charm via SOLAR_PROJECT_ADMIN)

>
Jett Jiang wrote:
> 1. Active Change Request Management. the inter-connect is in SOLAR_PROJECT_ADMIN.
> 2. Use normal correction to control the TRs and updates the documents at the same time.
Thank you for the reply. Concerning these points:
1) This is done... No questions there
2) The "and" in your sentence means that I myself have to do both things? So there is no link?
So this does mean that (what my understanding was) I have to create a normal change via ChaRM but under the project for example a certain business scenario. That developers work on all topics related and should "remember" that if they put something under that transport they should verify if this is documented in the SOLAR02?
If then the change is put to testing they should manually update the status of everything related to this transport in the SOLAR02...

Tiles and charms stop working

Tiles and Charms stop working. When tiles stopped functioning (clicking on tile on desktop causes the desktop tile itself to scroll) and I could still access the search charm, I ran sfc/scannow as admin. It showed a couple of corrupt files it could not fix, but on reboot, the tiles and charms functioned again. Have been through this about four times at this point.
Seems to have started with the last Windows 8.1 update, and is somehow related to the OneDrive syncing engine. I had not used OneDrive; started using it, and this mess started. I disabled all pc and laptop OneDrive settings and stopped using it. However, the "OneDrive sync engine" message appears for no apparent reason, and then the tiles and charms stop working. If I have Outlook and Foxfire apps open, they still work, and their open windows still appear in the bottom toolbar. All the other app shortcut links that normally pinned there disappear.
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This question was solved.
View Solution.

Plnjmw, welcome to the forum.
If you have Windows System Restore setup, I suggest going back to a Restore point before you began having the problem. This will tell you if the update is the problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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How to Setup Service Desk and CHARM in Solu Man 4.0

Hi Gurus
I am New to Solution Manager 4.0 and i want to setup Service Desk and Change Request Management for my client. Any one help me to guide where i can start and after configuring how the functionality of service desk and change request management.
Can anybody send the documents with screen shot how to configure and how it lokks after Configuration.
My client requirement is he wants to make Service desk as a ticketing tool and Charm as Change management tool
Please help me
Piont rewarded for solution
Rajesh

Hello
I have configured Ibase for Charm, i followed spro config info as follows:
Manually Create and Assign the Component Systems asiBase
In this IMG activity, you define the Installed Base (iBase) manually, that is for refreshing existing iBases after solutions have been changed.
An iBase component has to be created for each satellite system from which Service Desk messages will be sent to the SAP Solution Manager system.
For the Value Added Reseller (VAR), it is not absolutely necessary to manually define the iBase at this point. We recommend, however, that you carry out this step so that you have a functioning test scenario.
Activities
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2. Create under the IBase Header (SOL_MAN_DATA_REP) an IBase component, for example the SAP component system (SAP WEB AS) or use an existing one.
3. To assign the systems as iBase components, go to the Text item tab.
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Column Short text: Description of the system
Column Identification: System ID, installation number, client
5. Save.
After changes have been made to a solution, repeat these steps to update system landscape data for iBase.
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Every system is only listed once in the iBases. That means a system is not listed in an iBase if it has been listed in another iBase before.
If the identification is not entered correctly, the system cannot correctly identify the component from the incoming Service Desk message.
Its really good and I have set up the config in that way only.
If useful reward the points.
Thanks
Regards
Sharmishtha

BO Data Services Change Management with SAP Charm Functionality

HI Gurus,
We have been tasked with automating the Change Management activity for Business objects data Services. The same is currently performed as a manual task which could be prone to errors. We have researched all over the place and we have not been able to find any documentation on in order to carry out this activty through Solution Manager ChaRm functionality.
So, Can SAP Solution manager perform the LCM (Life Cycle management) for Business objects Data Services via means of it CHaRm functionality?
Right now we know that the components for BO are present on Solution manager within the SMSY transaction. We have also been able to create the complete landscape within the same and create a project template for it.
Now the challenge is how do we configure ChaRm in order to move the DI code from one repository to the next?
here are the requirements we are trying to implement:
1. Create a full landscape for Business Objects Data Services within SMSY in Solution manager
2. Create Project template for Business objects Data Services
3. Create RFC connections to Database and BODS Client Servers
4. Configure Charm in order to automate Change Management for Data Service
Please advice.
Thanks,
Nat Hernandez
SAP BO/BW Technical Architect

Hi Natanael
I am also looking for the same
Would you please let me know how did you implement this

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

Bought a Mac Mini. at 18 day's old it started to lock up and not function. Took it in and they wiped and reinstalled it. Well at 24 day's old it's been sitting in the box not being used. First and last Mac for me. But can I get something for the junk?

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It would be most helpful if you updated your system information:
Please reconcile the following
at 18 day's old it started to lock up and not function. Took it in and they wiped and reinstalled it. Well at 24 day's old it's been sitting in the box not being used.
... I reinstalled the os after the new mem sticks.
If your Mini is anything less than six months old it would be running Lion, not 10.6.1, nor would it have been necessary to "reinstall the OS". Any help that anyone can provide is predicated on your system configuration so it's important.
If you are running Lion then boot your Mini while holding the D key. This will load Apple Hardware Test which will enable you to test your memory. "Mac approved" memory is sort of vague, and even memory that is allegedly designed to meet your Mini's specification may fail. There few reputable memory vendors.
"Apple installed" memory is more meaningful, and indicates Apple has tested it and guarantees its function. Otherwise all bets are off with a claim of "Mac approved". You will have to verify that yourself with Apple Hardware Test.
If your Mini was running, or ever ran OS 10.6.1 for that matter, it is close to three years old.
You must clear up these uncertainties before anyone can help.

How to configure TMS for ChaRM with Customizing routes?

Hi Experts,
We have succesfully configured three system landscape TMS for ChaRM for several pipelines already. Now we are facing a situation where TMS is as follows:
DEV to QAS contains routes:
Customizing: ZEBP => 100
Transport: ZDEV => 100
Customizing: ZSUS => 200
Transport: SAP => 100
The question with these is how to add ZEBP and ZSUS to ChaRM configuration?
QAS to PRD:
Delivery: 200 => 200
Delivery: 100 => 100
Here the question is how to enable transports between 200s alongside 100?
When looking at SMSY in SolMan, SUS is a logical system only.
Has anyone of you come across a situation like this? I'm glad for any hints you may give me!
Our SolMan is 4.0 SP13.
Best Regards,
Auli

Hi
in my opinion you can configure it the following way:
Customizing: ZEBP => 100
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Transport: SAP => 100
Then assign ZEBP as default transport layer for client 100 and ZSUS for client 200.
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Digital Signature and workflow functionality in Enh Pack

We are working in ECC 6.0 environment. Recentaly we have activated Enh Pack 3 and 4 in our system. After that I can couple of additional QM functionality in system. SAP has provided few more settings in SPRO to activate digital signature in QN and workflow in standard peace.
I would be wonder if anyone has used those function in standard system without any custom development.
How can we use/ activate those (digital signature for QN and workflow) functionality? Reply appreciated.

SAP IMG > Quality Management> Quality Notifications> Notification processing> Specify Digital Signature
Give details like
Level -Header /Task Notification Type
Business
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Strategy
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Depending on your configuration systems asks for digital signature when you set header level status or Task level status
Means if u set Digital signature for PMM2 for Put notification in process system prompts for Digital siganture.
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Configuring Outbound and Inbound SMTP mails with SUN Java messaging system

hi all,
i am new to Solaris i have deployed SUN java comuunication Suite. How do i configure my messaging server to send outgoing mails through existing gateway and recieve inbound mails from the same gateway?
Currently my server is connected to the internet directly i am able to send a mail to an external domain for example gmail. Can anyone help me out in understanding the default functioning of external mail routing and how do i point to a gateway?
Thanks,
Zafrul

Hi,
zkhan wrote:
i am new to Solaris i have deployed SUN java comuunication Suite. Welcome. Some good resources you should look at are the following:
http://www.sun.com/bigadmin/hubs/comms/overview/index.jsp
http://msg.wikidoc.info/
http://blogs.sun.com/factotum/
How do i configure my messaging server to send outgoing mails through existing gateway and recieve inbound mails from the same gateway?There is two steps to this.
To configure outgoing emails to be relayed through a gateway, you need to modify the <msg_base>/config/imta.cnf MTA configuration file and add "deamon <gateway hostname>" to your tcp_local channel configuration e.g.
! tcp_local
tcp_local smtp mx single_sys remotehost inner switchchannel identnonenumeric subdirs 20 maxjobs 7
pool SMTP_POOL maytlsserver maysaslserver saslswitchchannel tcp_auth missingrecipientpolicy 0
loopcheck daemon mygateway.com
tcp-daemonTo allow the gateway system to send emails to your host unconditionally, modify the <msg_base>/config/mappings MTA configuration fail and add the gateway's IP address to the INTERNAL_IP mapping table e.g. (where the gateway has an IP of 1.2.3.4 and your system has an IP of 192.168.1.20)
INTERNAL_IP
$(192.168.1.20/24) $Y
$(1.2.3.4/32) $Y
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<msg_base>/sbin/imsimta cnbuild
<msg_base>/sbin/imsimta restart
Currently my server is connected to the internet directly i am able to send a mail to an external domain for example gmail. Can anyone help me out in understanding the default functioning of external mail routing and how do i point to a gateway?For the understanding, you will need to read-up the manuals. Messaging server is a flexible and powerful product for sending/processing emails, but with that flexibility comes complexity. I suggest you start by reading the Messaging Server Administration Guide:
http://docs.sun.com/app/docs/doc/819-4428
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PO Upload and Download functionality

Hello All,
We are using SRM_SERVER 5, Version 4, SP 5 and have configured Standalone scenairo.
Need to know if Download and Uplaod functionality is applicable for Purchase orders with in SRM version 4. These options are available with Contracts and Bid invitations but not for Purchase orders.
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Regards,
Upendra.

Hi Upendra,
You can do a downgrade of the upload/download functionality from SRM 5. We did it at our client and works perfectly.
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Pop up in configurator ( CU50 and VA01)

Hi,
I want to give a pop up as an information to user in configurator ( CU50 and VA01) whenever user enters value for characteristices beyond the permissible limit. Please advice.

hi,
Include MV45AFZZ
you can write code in userexit_move_field_to_vbkd
Example:-
FORM userexit_move_field_to_vbkd.
CALL FUNCTION 'CREDIT_EXPOSURE'
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              kkber     = vbak-kkber
              kunnr     = vbak-kunnr
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            IF *vbak-netwr < zoblig.
              IF vbkd-zterm EQ 'C012'.
                new_zterm = 'C001'.
              ELSEIF vbkd-zterm EQ 'C013'.
                new_zterm = 'C017'.
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              CONCATENATE 'Payment terms changed to ->> ' space new_zterm '.' INTO popmsg.
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                  defaultoption = 'Y'
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Edited by: Krupaji on Feb 23, 2010 6:11 AM

OS X 10.4.11 Server - configured name and reverse DNS do not match / DNS

Hi all,
I have looked for similar posts but all seem to have different scenarios, hoping to get an answer from someone more experienced than myself before I do anything silly.
Help much appreciated!
Scenario:
We run a 10.4.11 OS X Server on an XServe, hosted at an ISP. ISP provides all DNS services, incl. the reversed DNS entry.
I am currently only running the following services (based on the display in ServerAdmin):
AFP
Firewall
iChat
Mail
QuickTimeStreaming
Web
All others (incl. DNS) are grayed out. (As ISP instructed us not to add a DNS service on our box, that's "normal" according to my experiences with dedicated /co-location server hosting).
We never used changeip after the initial setup, meaning the server's
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Jul 8 11:41:22 somename servermgrd: servermgr_dns: configured name and reverse DNS name do not match (somename.local != mail.ourdomainname.net), various services may not function properly - use changeip to repair and/or correct DNS
Finally, my question:
As Mail and Web services etc. are currently running OK from what I can tell,
1) do I HAVE to change this at all?
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(111.11.111.1 indicating the server's IP address)
changeip 111.11.111.1 111.11.111.1 somename.local mail.ourdomainname.net
4) without running a DNS server on the machine, i.e. DNS service is not required for this to work?
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6) can I fall back easily in case this would screw it up, or is there no risk whatsoever doing this in my case?
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Hi Jonas
If port 443 is already being used on the same box as KMS then it will complain and probably not start the service? I've seen this with LDAP port 636. This is when Kerio is installed on a server configured as an OD Master. Clearly the port can't be used by both servers.
It might be easier to change the port your sites are currently using to something else? Although don't do anything yet. Pose the question to Kerio Support and see what advice they offer.
Yes moving the mail to a local folder on the mail client will do it.
Is Kerio going on the same box? If its a different box (presumably different IP address?) Then what you can do is to port forward to the new server's IP address instead of disabling it. This way while you are bringing the new server on line users can still send mail right up until the time you give instructions on changing their inbound/outbound mail server details. Of course they won't be able to receive but if you time it right they may not even get an error message? Depends on what their schedules are.
If it was me I would choose IMAP every time. As the mail admin you have full control and a central location for easy backup. KMS has a built in archiving feature that makes this a simple process. This is an easier option than going round individual client machines and making sure mail held locally in POP accounts are backed up. Besides there is always someone who falls through the loop and I'm not taking into account drive failures. It makes good sense anyway as there is talk of legislation being introduced to make this a requirement for businesses who run their own mail servers. This is certainly true for certain parts of the US and what usually happens there is generally taken up in the UK and most parts of Europe.
Kerio's WebMail Client means users don't even have to have their own computer. Just as long as they have access to one that has access to the internet they can send/receive mail. No need for dedicated mail applications such as Apple Mail, Thunderbird, Entourage etc. How mail is uses remains consistent for all users.
Yes. I did this not so long ago with Leopard's built in Mail Server. I sent an e-mail defining a time when no inbound mail would be received. Disabled port forwarding for SMTP port 25 and approx 30 minutes after that another mail stating no outbound mail should be sent. Once everything was swopped over (we were changing from a G4 10.4 server to a G5 10.5 Server) port 25 was enabled, new server brought online and everyone was mailing again with no appreciable downtime.
These boxes were to have the same IP address hence the slightly different approach.
Does this help?
Tony

No entries in Define conversion group and external function module setting.

Hi all,
After active bussiness function SAP Oil & Gas, my system have a problem in SPRO.
SPRO --> IMG --> Industry solution Oil & Gas (Downstream) --> HPM --> QCI configuration --> Define conversion group and external function module setting.
Problem appear: Has no entries in there!
Please, help me! Thank you so much!
Tks & best regards,
DatHT

Dat,
There are few entries normally delivered by SAP and which are good for a regular implementation. It is possible that those are not copied over from the reference client. Second option is to check the BC set (if) available for this activity and pull those in. Check the SAP reference client first, most likely that has entries which you can copy over to your regular client.
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What happened to Thinkpad Configuration Utility and UltraNav Wizard?

I ran System Update and installed the latest Thinkvantage software -- and two existing utility programs disappeared: Thinkpad Configuration Utility and UltraNav Wizard. I'm surprised because there was no indication this would happen. And I'm concerned about losing function. In particular, I found the Configuration Utility an easy way to configure my laptop.
I have a W500 running Windows XP.

mlinehan wrote:
I ran System Update and installed the latest Thinkvantage software -- and two existing utility programs disappeared....
I have a W500 running Windows XP.
AFAIK, the ThinkPad Configuration Utility isn't supported for any Thinkpad later than the T60 models..... it may partially work on a W500 but there are almost certainly some things that wont work.
If you are happy running unsupported utilities, its available here.....
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4ZFRG3
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Configure RCA And CHaRM functionality

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