Conflicting Apple-IDs on my iPhone! I try to delete the old one but it keeps coming back in iCloud as preset. Because of this, cant I reset or connect to iTunes.
Hi, I try to reset my iPhone but in order to do that I need to turn off the "Find my iPhone" function.
As it is, the app requests pw for my old Apple ID which is since way back obsolete. I cant access iTunes either because of the same reason so it is a catch 22 situation I am stuck in. What to do?
If the old iCloud ID is your ID, and if your new iCloud ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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KBS wrote:
I seam to have two Apple accounts under one email address.
Are you sure ? As far as I know an Apple ID can only be associated with one email address.
Go to My Apple ID and click Manage your account
KBS wrote:
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