Connect to wifi but cannot use internet

Hi. I stupidly downloaded and used ccleaner from the appetite and since using it my MacBook will let me use the internet even though wifi appears connected.I plugged in a cable from the router yet still no internet. Any suggestions on how I fix this?

Appetite = app store
And of course I switched router and Mac off and on 100 times before posting :)

Similar Messages

Blackberry curve 9300 connected to wifi but cannot use apps only bb browser

hi guys im new here and its my first time to use blackberry unfortunately for me im very disappointed.. im already connected to wifi but cannot use any application like facebook,twitter,badoo etc.. i didnt try my bb messanger yet but im sure it wont connect as well.. Even my BB app world giving me error message "we cannot connect you to the app world please ensure that your device is connected to a wireless network and try again" what the???? im already connected to a wifi.. and the weirdest thing is that i can browse the internet using the bb browser and watch videos on youtube on the youtube app installed already to the phone.. but again the apps that i installed is not connected..
So what i notice the simple rebooting of the phone wont work i need to remove the battery and wait the phone to load then i can connect to app world but after few minutes... it will give the error message again..
Now im thinking to swap this phone and get another brand if this problem wont be solve whats the use of apps if i cant use it??! i already called my network provider and they told me i need to purchase package for data.. are you kidding me??! i got wifi why should i pay for data!
im sorry for the long message but im so disappointed and wants to solve this issue asap .. thanks..
my phone software:
v 6.0 bundle 2475 (v6.0.0.546)

Hello,
thank you for your message and sorry for the problems you have with your BB.
Have you checked your Firewall Settings and Application Settings, to make sure, that all apps have access to the internet and are not blocked? Also do you use the phone on BIS or BES, meaning do you use it personally or are you connected to a corporate enterprise server? In the last case, their might be restrictions from your server administrator.
I would try to go through all that and see if it works afterwards. Also go and check the application settings to make sure everything is correctly set up there.
The other thing I would look into is your router. Have you restarted your WiFi router as well? Checked on the Firewall there and everything?
As for the datapackage: There are several people here on the forums, complaining, that WiFi does not have priority over mobile data. This means, that if you have a dataplan and activate WiFi, you would still browse using your dataplan and not WiFi, unless you a) either turn off your mobile data connection, which makes you unreachable for calls, sms, etc. or b) if you are a prepaid user, wait until your balance is depleted, in which case the mobile data won't work anymore and you will connect through WiFi.
This is however different and should not affect you. Since you do not have a dataplan (at least that is what I understand from your posting), there is no dataplan to use and hence WiFi would have priority for connection with the net, since it is the only available source.
I would give it a bet, that it has something to do with your phones settings in any way, or with the router itself (though this is probably unlikely).
You can check your firewall settings by doing the following: Browse to your Settings Application or hit Options within any app. Go to advanced settings, check your security settings. You may also want to check your phones WiFi settings, by opening the connections app and open the WiFi configuration.
Hope that helps, sincerely,
Ben

Connected to network but cannot use internet

i am using ipod touch 4g, i can connect to my home network but i cannot use the internet...it said "not connected to internet" but the ipod touch shows that it is connected to the network.
I know that there are nothing wrong with my home network,because i can connect to my laptop and others wifi devices.
Please really need help here...thanks

xGutsx wrote:
i am using ipod touch 4g, i can connect to my home network but i cannot use the internet...it said "not connected to internet" but the ipod touch shows that it is connected to the network.
I know that there are nothing wrong with my home network,because i can connect to my laptop and others wifi devices.
Please really need help here...thanks
You state that "there is nothing wrong with your home network because you can connect to your laptop and other wifi devices". Interpreted literally, this means only you have a local wireless network. Can your laptop and other wifi devices on your home network access the Internet without problems?
Do you have "reasonable" values for IP Address, Subnet Mask, Router IP, DNS, etc on your iPod Toucg 4G in Settings > WiFi > your home network?
By reasonable I mean do they look the same as the IP Address, Subnet Mask, Router IP, DNS, etc on your devices that can access the Internet?

Airport Express working, PC connects to network but cannot use internet

I set up my Airport Express wireless network, and all is functioning. My IMac recognizes and uses the network. My PC laptop recognizes the network (excellent signal) and "connects" or indicates that it is connected, but I cannot access the internet. Have tried the power-down and re-booting sequences suggested in other posts. Does the PC just not work on a Mac wireless network?
Thanks.

Ok, time to use the Ping tool for some additional troubleshooting. We will need to open another command window.
1. Ping the loopback address to verify that TCP/IP is installed and correctly configured on the local computer. To do this, type the following command: +ping 127.0.0.1+
If the loopback test fails, the IP stack is not responding. This problem may occur if any one or more of the following conditions is true: a. The TCP drivers are corrupted, b) The network adapter is not working, or c. Another service is interfering with IP.
2. Ping the IP address of the PC to verify that the computer was correctly added to the network. To do this, type the following command: +ping 10.0.1.3+
If the loopback test succeeds but you cannot ping the local IP address, there may be an issue with the routing table or with the network adapter driver.
3. Ping the IP address of the default gateway to verify that the default gateway is working and that you can communicate with a local host on the local network. To do this, type the following command: +ping 10.0.1.1+
If the ping fails, you may have an issue with the network adapter, the router or gateway device, the cabling, or other connectivity hardware.
4. Ping the IP address of a remote host to verify that you can communicate through a router. We did this earlier when you attempted to access Google through the web browser using Google's IP address. This time, we will try it via the Ping tool. To do this, type the following command: +ping IP address of remote host+
If the ping fails, the remote host may not be responding, or there may be a problem with the network hardware between computers. To rule out an unresponsive remote host, use Ping again to a different remote host.
5. Ping the host name of a remote host to verify that you can resolve a remote host name. To do this, type the following command: +ping www.google.com+
Ping uses name resolution to resolve a computer name into an IP address. Therefore, if you successfully ping an IP address but you cannot ping a computer name, there is a problem with host name resolution, not with network connectivity. Verify that DNS server addresses are configured for the computer, either manually in the properties of TCP/IP, or by automatic assignment. If DNS server addresses are listed when you type the ipconfig /all command, try to ping the server addresses to make sure that they are accessible.
If you cannot use Ping successfully at any point, verify the following configurations:
o Make sure that the local computer's IP address is valid and that it is correct on the General tab of the Internet Protocol (TCP/IP) Properties dialog box or when it is used with the Ipconfig tool.
o Make sure that a default gateway is configured and that the link between the host and the default gateway is working. For troubleshooting purposes, make sure that only one default gateway is configured.
o Make sure that Internet Protocol security (IPSec) is not turned on. Depending on the IPSec policy, Ping packets may be blocked or may require security.
(Important: If the remote computer that you are pinging is across a high-delay link such as a satellite link, response may take longer. You can use the -w (wait) parameter to specify a longer timeout period than the default timeout of four seconds.)

Connected to wifi but cannot access internet

When I am in a public place that offers wifi, My ITouch 4th generation will recognize an internet connection but will not allow me to access the internet. When I go to my settings, there will be a connection box checked, and it will show signal strength, but when I try to check my email or something a box will pop up that says no internet connection available. Is there something else I am supposed to change in the settings when I am connecting to public wifi?

Many wifi places require you first to go to their webpage to accept the terms and conditions and to maybe enter a password. You need to find out how to log in for the wifi spot you are trying to use.

My computer will connect to wifi but not the Internet

My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

Hello Bmowat,
Thank you for using Apple Support Communities!
It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
This section in particular since you have Mountain Lion installed:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
All the very best,
Sterling

I can connect to WiFi but not the internet

I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1595 When I connect with my wifi it comes up as connected to wifi but not the Internet and all my other devices work except the Apple TV and I'm not sure what to do

At first my Apple TV was stuck so I unplugged it and re plugged it so everything disappeared all my apps everything then when I tried hooking up to my Internet it said connected to wifi but cannot connect to the Internet so I'm not sure what that means or how to fix it

GH
When you say everything disappeared do you still have Computers and Settings icons? Try rebooting the router and apple tv with all cables out for 30 seconds. Does it work eathernet connected if you can try that too?
Jules

Can connect to wifi but not to Internet

I had the problem that iPad2 suddenly could connect to wifi, and to 3G for that matter, but got an error trying to acces the Internet (from Safari or mail).
Tried for hours all the advice foud here and other places, like resetting this and that.
I had a feeling that it was something blocking on the iPad, not a router problem - all other devices could connect to Internet.
The solution: I had disconnected Dropbox! - Connecting to Dropbox again solved all problems. Now it's even possible to disconnect to Dropbox without getting problems with Internet access.
The lesson learned from this: apps can hang up Internet-connection, though they are not even using it!

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

New Ipad Connecting to WiFi but NOT the internet

I have the new iPad (3) and had it set up fine to connect through WiFi. Recently I activated the Verizon LTE account and used it while on a trip. Since then, my iPad will not connect to Wifi any longer. I have tried the following:
-Forgotten the network and tried to log in again fresh...Will connect to my airport extreme but will not connect to internet (Airport utility shows green lights everywhere except for internet, I show a full signal but the wheel just keeps spinning)
-Reset the network settings, same effect
-Reset the entire iPad, same effect
now I am to the point where I have to setup the iPad again via iTunes because it will not connect to the internet via WiFi
I have reset all modems and routers to factory settings and it still doesn't help.
Throughout all of this I am still able to connect to the internet via my airport extreme AND internet using two iphones, apple TV, my mac, and my pc.
Hoping for a solution on here, otherwise it looks like a day at the "genius" bar.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Can connect to Wifi but not LAN internet with iphone 6

Hello from Australia.
Ever since I brought my iphone 6 home, I have been plagued with Wifi issues. All of my idevices have lost internet connection, even though they can be connected to WiFi via Airport Express (2nd gen).
My internet is a LAN ethernet cable, and usually after connnecting to WiFi (on any device), I get a Login Page from my ISP and I can connect to the internet as usual.
The new iphone 6 has never been able to bring up the Login Page, but is able to connect to my WiFi network. My old 4S is also unable to connect, as well as my husband's 4S.
Can anyone help?
Thank you.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Connect to wifi but not the Internet

My iMac is connect to the wifi but not actually online, can anyone help?!

Are you realy on Panther/10.3 still?
Enter this in a Browser's url bar...
17.149.160.49
Does that take you to Apple?

Connected to wifi but wont load internet

i am connected to wifi and when i type something in to google at the end of the screen on a little bar it goes ''loading'' and it goes till its blue and then stops
how do i fix this problem?

Open your browser > Menu key > Options > Cache and clear the cache.
Then, do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

IPhone 4 - WIFI connection is made but cannot use the network

I have connected my iPhone 4 to my wifi network but the wifi symbol doesn't show up and it stays in 3G mode. When I disable 3G mode, the wifi symbol shows up but it will not allow me to access the internet. What could be wrong?
At first, I thought it had to do with my router settings but my neighbor has a iPhone 3GS and was able to access my wifi and get online with no problem. I used the same WiFi settings on my phone that my neighbor did and still have problems. Am I doing something wrong?

Skydiver has it surrounded. You have not successfully negotiated with your router. Take a look at the settings when you think it is connected, specifically the ip address. If it does not begin 192.168 then you have not been granted access. Do you have security on? Turn it off, and try to establish a connection, then if that works, turn it back on.
Or
Chose to forget the network, then re search and reconfigure. I am betting that is will ask you for a password, or a wireless key to make the connection. Mthe fact that both devices have the same symptom suggests the issue ismin how you are doing the router connection.

My apple tv is connecting to wifi but cannot connect to Internet....help!

I cannot get my YouTube or other functions up yet all my other mac gear is as normal and not any disruption recently with my net services either .....even my home sharing is working

Do you mean from the socket or all connections ?? I've never had this problem with anything else and it's just been very frustrating cause there's no actual error or clear reason. I'm quite a newbie

Connect to wifi but cannot use internet

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