Connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution
connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution
No it's not true. It's one big practical joke being played on you by Apple.
Similar Messages
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There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I just tried to download the new iOS 5 software during my sync with iTunes on my computer to my iPhone 4, however, I got an error message saying that I did not have enough space on my computer to continue (even though I am pretty sure I do). It offered me the choice of deleting much of the media on my iPhone in order to continue, which of course I declined.
How can I ensure that I have enough space on my computer to download the new iOS 5 software? I don't want to delete anything on my computer and I have already defragged. Can I just hook up an external hard drive which I am certain has enough space? If so, how can I ensure that iTunes recognizes the external hard drive as the drive that it should be downloading the software to?
ThanksWhy, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards. -
.... package 'iTunes.msi' in the box below."
I also get the following message when I try again that the path cannot be found for iTunes.msiUnfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
so i restored my phone and updated to ios 6, but now my itunes isnt recognizing my phone, and all of my contacts/pictures/messages etc are gone. please help. i'm having so many problems with this update, and i've never had a problem with an apple product yet.
Is your iPhone turned on or off? Are you still able to use it? If yes, sync everything to your iCloud so everything is saved. The following steps/suggestion will delete all your data so it is important to sync everything to your iCloud or iTunes:
Again, WARNING: This will restore the iPhone to factory setting.
Connect your iPhone to your computer and launch iTunes, turn your iPhone off (hold down power button), hold down power button (on top) while holding the home button (middle button/the only button on the iPhone) for 10 seconds. After 10 seconds, release ONLY the power button (on top) while continuing to hold down the home button (middle button/the only button on the iPhone) until a message appears in iTunes.
Then you can try updating yout iPhone again..
I hope this helps! Good luck. -
I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?
Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there. -
I keep getting a message that says "we cannot complete your iTunes store request. Secure network connection was rejected. There is a problem in iTunes. Please try again later." I never got this message on our PC, but recently bought a MacBook Pro and now I get this message. I'm the only one using the computer. I also get a similar message intermittently on my iPhone as well. Anyone have any idea what would be causing this? I tried syncing my phone with iTunes to see if that would do the trick, but the music didn't even transfer over to the macbook. Any help would be appreciated.
iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.
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As of today I am unable to update extensions as it indicates dreamweaver version in range of inclusively between 12 and 15 is required. I uninstalled/reinstalled DreamWeaver and also uninstalled/reinstalled extension manager, that did not resolve the issue.
I also have the same issue, and same error messages. Using CC 2014.1.
Please fix as it is preventing work being completed. -
Just updated itunes and now it won't recognize by ipods. UGH! I've tried the trooubleshooting but so far nothing has worked. I haven't yet uninstalled.
So here's the fix I found. Uninstall itunes along with the connected Apple files and programs. Then reinstall itunes.
Hope that helps -
Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
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i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?
Try:
iOS: If you can't back up or restore from a backup in iTunes -
hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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