Connection issues of Historical Reports Client over a non-Cisco VPN/third party VPN

When trying to run the Cisco Unified CCX Historical Reports Client over a non-Cisco VPN, the user receives an error.
The major failure is the connection problem between Historical Reports Client and Cisco Unified CCX Server.
Error :
An error occurred while communicating with web server.
All available connections to database server are in use by other client machines. Please try again later and check the log file for error 5054.
This works fine when connected to through Cisco VPN .
Is the third party VPN/ customer's web based VPN blocking the connection between UCCX server and HRC machine ??
Thanks !!!
Shridhar Reddy

Hi Sridhar,
Also please try accessing the database port 1504 from your client box.
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851pug.pdf
Hope it helps.
Anand
Pls rate helpful posts !!

Similar Messages

Historical Reporting Client Login Failure - UCCX 7.0(1)

We're experiencing intermittent login failures with the Historical Reporting Client, extract from the log file below:
1: 28/04/2010 11:58:25 %CHC-LOG_SUBFAC-3-UNK: Error # 35761 ,Description= Request timed out ,LastDllError= 0
2: 28/04/2010 11:58:25 %CHC-LOG_SUBFAC-3-UNK:Authentication response was NOT received from (http://<ip address>/histRepWebSrvrComp/histRepClientsServlet)
3: 28/04/2010 11:58:25 %CHC-LOG_SUBFAC-3-UNK:Login Error | Invalid server name or IP address. Check the server name or IP address and login again.
4: 28/04/2010 11:58:30 %CHC-LOG_SUBFAC-3-UNK:Authentication response was NOT received from (http://ip address/histRepWebSrvrComp/histRepClientsServlet)
5: 28/04/2010 11:58:30 %CHC-LOG_SUBFAC-3-UNK:Login Error | Invalid server name or IP address. Check the server name or IP address and login again.
6: 28/04/2010 11:58:30 %CHC-LOG_SUBFAC-3-UNK:Connection to web server failed due to: 12017 : Operation cancelled
7: 28/04/2010 11:59:05 %CHC-LOG_SUBFAC-3-UNK:Connection to web server failed due to: 12017 : Operation cancelled
8: 28/04/2010 11:59:05 %CHC-LOG_SUBFAC-3-UNK:Failed to load authentication response due to empty XML buffer from authentication servlet)
9: 28/04/2010 11:59:05 %CHC-LOG_SUBFAC-3-UNK:Login Error | Invalid server name or IP address. Check the server name or IP address and login again.
Does anyone know why this may be happening as it's driving the customer mad. User can usually login after a few attempts.
The authentication timeout is set to 15 seconds, surely this is more than enough time or should we increase the timer?
Any advice much appreciated.

Hi Robert
Thanks for the response and all very good suggestions which should help Chris narrow down his particular issue.
It's been about a year since we last looked at this so I'd quite forgotten most of the diagnostics we'd done however we did go through most of the same diagnostics ourselves but the resolution was hampered due to the fact we support the telephony/WAN and another third party supports the desktops and LAN infrastructure so after months of to and fro with the customer and their third party (and many, many man hours) we eventually left the risk with the customer and investigations never progressed any further.
1.) Upgrade to UCCX 7.0SR5. This is a very stable release of code with few open bugs or caveats against it.
            - Agreed. We also ran into other bugs which required an upgrade.
2.) Verify that the active NIC is indeed at the top of the bindings order. Just having it active isn't enough, there needs to be the further test of moving to the top of the bindings order.
            - We did check this.
3.) Verify that the hosts file on the UCCX server(s) has the external IP and hostname of the server in it.
            - Did this too.
4.) Check the remote locations to verify that the network is correctly configured, there are no line errors on the WAN circuits, no misconfiguration on the switch/router ports and that QOS is in place across the network.
            - This part of the investigation stalled due to another 3rd party supporting the onsite network however no WAN issues were found.
5.) Try to take a test system that is on the same network as the one having HRC errors. See if it's seeing the issues. If not, progressively move out to other offices/locations until you replicate the issue and then see what has changed. Something there should hopefully point to the cause of the error.
            - We did this also, using my laptop I connected from various locations and even when using the same network connection as the end user had no problems, we did note the successful connection attempts used a slightly different network route/DNS/WINS however again got nowhere with the third party supporting this aspect of the network.
6.) Finally, you may want to consider creating external data warehouse servers so that your UCCX servers aren't serving up the HRC data.
            - Not an option for this customer, again this aspect of the service is a different third party on their own network and customer not willing to pay for additional servers for the telephony estate to provide this functionality when they only have a few CCX users.
Regards
June

Historical Reporting Client Schedule Limitations

I have a customer and they are trying to use the Historical Reporting Client for UCCX to schedule reports for the different departments and upload them automatically to a sharepoint site. I have been looking to find the limitations of the scheduler in accomplishing something like this. Does anyone know or has anyone ran into limitations to the following:
Max number of reports scheduled?
Max time of reports scheduled?
Issues with scheduling all reports to run at the same time? Or do we need to stagger them?
So I would assume my customer wants to schedule about 200-300 reports a night. Most will be daily, but weekly and monthly will be thrown in there. I have the server set to limit the number of connection to 10 (shouldn't be a problem???).
Anyone info on this topic would be greatly appreciated.
Myron

I have a customer and they are trying to use the Historical Reporting Client for UCCX to schedule reports for the different departments and upload them automatically to a sharepoint site. I have been looking to find the limitations of the scheduler in accomplishing something like this. Does anyone know or has anyone ran into limitations to the following:
Max number of reports scheduled?
Max time of reports scheduled?
Issues with scheduling all reports to run at the same time? Or do we need to stagger them?
So I would assume my customer wants to schedule about 200-300 reports a night. Most will be daily, but weekly and monthly will be thrown in there. I have the server set to limit the number of connection to 10 (shouldn't be a problem???).
Anyone info on this topic would be greatly appreciated.
Myron

Does UCCX 8.5.1 Historical Reporting Client run only with admin rights?

I installed UCCX 8.5.1 Historical Reporting Client on a Windows Vista machine. When I try to open it as a regular user, it gives me an error message "Unexpected error: Quitting". I can only open it when I log into the machine as administrator. Does anyone know this is the normal behaviour? If so, then every supervisor of my contact center will need to have admin rights in the computer?

hi,
The Historical Reports client uses Windows's secondary logon service. It uses this to run
the software with the CiscoHistRptUsr when the agent or supervisor is logged into the PC
with their own account. This is the service that gives you the Run As option when you
right click on executables. Check to see if they have this ability on the PC, and make
sure the "Secondary Logon" service shows as Started in the Windows services (Run -->
Services.msc)"
So, on one of the PCs with the issue, look for Secondary Login: Start >Settings >
Control Panel > Administrative Tools > Services. Scroll down to Secondary Logon and
verify that this service is started.
Also, if the service is running, please look for the application, right click on it and
select "Run as Administrator"
Hope that helps!
Thanks,
Karthik

UCCX Historical Reports client on my pc with two clusters 7x and 9x

I have two separate clusters, a 7x running UCCX 7x and we are building a new 9.1 cluster running UCCX 9x.
Can I install the new 9x UCCX Historical Reporting Client and talk to both clusters? I don’t think both old and new HRC clients can be installed on same pc, or can they?

Why would you use HRC with version 9.X? Is CUIC not an option?

CRS 5.0(1) issue with historical reports

Hi support community,
I'm facing an issue on a CRS 5.0(1) with historical reports (HDS).
Last known issue on the Windows Server was that there were no free space on hard drive.
This is now fixed and everything looks fine again.
Now the user reporting that they could not get historical reports.
As far as I could troube shot this issue by now, I can say that all regarding services are up and running.
I can still run reports for the current day but not for the last week or month.
So I guess there is a issue that the CDR don't stay in the MSSQL server.
I go through the logs and could not find anything suspicious.
Just one thing gives me to think of, in the database "da_cra" / table "ConfigLog":
- last entry was on 07.11.2012 where the space issues started
- I could not get any usefull information about the last entries
CRS 5.0(1) is not supported by TAC anymore so I hope some one could put me in to the right direction for further trouble shooting.
The user need the HDS reports until a new soloutin for CC is online.
My action plan looks as following:
- enable tracing for SQL - HDS
- perform check table / repair table on MSSQL
Unfortunately there is a message when I try to enable the tracing, but I don't get it what this message try to say me.
I don't know any MSSQL commands to run such checks / repairs.
Regards, Alexander

Hi Anand,
let me see if this could help.
I'm facing an issue that we could not get data older than current day.
So if the database would be reached the maxium size so I guess we could not get the latest CDR but older one, right?
But in our situtation we have a vice versa situation, we get current CDR but not historical.
I checked the purge settings:
- schedule is configured to daily "12:00 AM"
- purge data older than "99" months
- notify when database reach "70" % of 2048 MB
- initiate autmoatic purge when databse size exceeds "80" % of 2048 MB
- auto purge data for the oldest "15" days
So this should be fine
I attached the PurgeProcess.log and have some questions about it:
line 4: Calling execute with purge date sat nov 27 00:00:03 CET 2004
--> where is this date coming from? date time settings are correct on Windows host
line 17: oldest record in the database has a timestamp of tue feb 26 07:27:39 CET 2013
--> this is excatly what I experience, any how the purge process gone crazy and deleting to much CDR's
line 18: database size exceeded auto-purge threshold of 80%
--> why is the database have such a great size if the lates record is from day before (call amount ~ 500 calls per day)
So at this point I have two questions why is the time stamp wrong and how could I clean up the database (what are these data which fill 80% of database)
Thanks and Regards, Alexander

Connectivity Issue FROM Server To Client

Hi All,
I am having one trouble when i am connecting my server to the clients some of my client machines are working and some of the client machines are in remote locations.In Remote locations i am facing a problem when i want to upgrade the client machines to PL 20 and when i am trying to update it is taking a long time and after some time it is giving a message box as COMMUNICATION LINK FAILURE and DATABASE CONNECTION IS LOST OR BAD CONNECTION.So please help me to resolve this problem and when i am running ADDON'S User Defined Objects are getting deleted and for some ADDON'S it is saying it as Wrong EXECUTABLE DIGITAL SIGNATURE.
MY SERVER MACHINE IS WINDOWS SERVER SP2 and DATABASE IS SQL 2008 R2
Regards
CHERRY

Hii
The connection to the other places from the main server to other by Cable is working fine but when it is connceted to the other place which is a wireless connection is taking time for upgradation and also installation of the addons as it is utilizing the maximum network and unable to load the Customized addon even though when it is installed. and when i continously checking the ping suddenly at one point of time it is saying request timed out and application is closing from the client system.
Regards
Cherry

CONNECT ORACLE11g database in sharepoint 2013 without using metaman or any third party tool

Hi!
I want to access ORACLE db and bring it as an external list in SharePoint 2013. How can it be achieved without using third party tools? So far i referred Creating
web service, .Net connectivity assembly or crafting the BCS xml model file manually are the techniques that can be employed to achieve. Can anyone share the code to create External content type and External list by adopting any one of the techniques.
Thanks in advance.

Hi,
To connect SharePoint to your Oracle Database, you should use the BCS.
You will find here what is the structure of the XML File to create to access your Oracle DB.
http://msdn.microsoft.com/en-us/library/office/ff464424(v=office.14).aspx
Once you finished your BDCM, you will be able to import it with the following mehod :
http://www.manula.com/manuals/lightning-tools/bcs-meta-man-for-windows/1/en/topic/importing-the-bdc-model-into-sharepoint
The last step will be to create your external list from your BDCM.
http://msdn.microsoft.com/en-us/library/office/ee558778(v=office.14).aspx
Best Regards,
Frederic
Please remember to click "Mark As Answer" if a post solves your problem or "Vote As Helpful" if it was useful.

Historical Reporting Client issues

Hi,
Cisco Unified CCX Administration - HA Setup
System version: 8.0.2.11002-3
Supervisor PC:
Windows XP SP3
I've client facing some issue with HRC. He seems duplicate entries for few of the agents. He can recall those entries were earlier added/deleted from UCCX but still sees it in HRC.
For example: Agent1 has two entries in HRC. AGENT1 and Agent1. The valid entry is Agent1 as configured in CUCM. The other entry (AGENT1) is not visible anywhere in CUCM or UCCX (Active/Inactive agents).
There are 4 HRC users and they all see the duplicate agent entries.
Another issue is that while running Agent summary or some other report for one of those duplicate agents, HRC throws following error. We've tried putting Agent1 and AGENT1 both entries in HRC but same issue. We know the Agent1 is taking regular calls and there should be reports for that agent. The error is:
"There were no report data to view in the data range selected. Please select a different date/time and try again"
Same agent, when trying to pull in the Agent Summary or some other report for March 2011, HRC throws the follwoing error:
"A runtime error occurred while executing the query. Please check log for more details"
I was suspecting Bug CSCtc79010 but as per the release notes for UCCX version client is running this bug is fixed in that version.
Not sure if Bug CSCtj88620 is causing some issue. The problem description in the bug doesn't match exactly.
I've already done the following but all the above mentioned issues remain there:
1) I've verified the configuration in CUCM and UCCX. The Agent1 is only visible, there is no entry for AGENT1.
2) Disabled/Enabled the UCCX DB Synchronization.
3) Un-installed the HRC on a PC, deleted the HRC folder in Program files and re-installed by downloading the file from UCCX Server directly.
FYI, all other agent reports are being run fine, not suspecting any admin rights/services issue in Supervisor PC.
Would appreciate if anyone can give some more pointers what else can I check?
Thanks in advance,
inner_silence

My issue is on UCCX v7.0.
HRC shows duplicate entries for few agents.
There are duplicate agents, due to changes made in its number or its name. (view image).
There is some file in the server UCCX to save the information to agents after being modified or deleted?
Thanks a lot.
ErnestoG

Routing Issue for Remote Access Clients over Site to Site VPN tunnels

I have a customer that told me that Cisco has an issue when a customer has a topology of let's say 3 sites that have site to site tunnels built and a Remote Access client connects to site A and needs resources at Site B but the PIX won't route to that site. Has this been fixed in the ASA?

Patrick, that was indeed true for a long time.
But now it is fixed in PIX and ASA version 7.x.
Please refer to this document for details:
http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_configuration_example09186a008046f307.shtml

Remote desktop connection issue with an RDP client while connecting to some of windows 2008 and 2003 operating system flavors and not receiving SDin value choice 26 from DomainMCSPDU

Hi Team
We have our RDP client and i came across with one issue "Expected data got 3" with this client.
This issue is getting while connecting some of below operating system flavors.
Microsoft Windows 2008 Enterprise edition
Microsoft Windows 2008 Standard edition
Microsoft Windows 2003 servers
When we are trying to get RDP to those servers with our client, getting "Expected data got 3" error. One more main thing here is the specified error is not getting for all the servers of same operating system in above list.
Able to get the RDP console for those servers using mstsc client.
When i read the [MS-RDPBCGR] specification, i found the below points
mcsSDin (variable): Variable-length PER-encoded MCS Domain PDU (DomainMCSPDU) which encapsulates an MCS Send Data Indication structure (SDin, choice 26 from DomainMCSPDU), as specified in [T125] section 11.33 (the ASN.1 structure definitions
are given in [T125] section 7, parts 7 and 10). The userData field of the MCS Send Data Indication contains a Security Header and a Valid Client License Data (section 2.2.1.12.1) structure.
In my code i am not getting SDin value as 26. Is it the problem with Remote desktop Licensing in RDP servers as specified in the specification like "The userData field of the MCS Send Data Indication contains a Security Header and a Valid
Client License Data (section 2.2.1.12.1) structure."
Could you please explain me is this issue is happening due to Licence configuration in RDP server and please provide support with server side configuration if any because our code works for other servers ?
Thanks & Regards,
Pavan G.

Hello Pavan -
Thanks for contacting Microsoft Support. I'm researching this for you and request you to please send me mail at dochelp @ Microsoft dot com so that I can share tools and techniques to collect some traces and analyze.
Thanks.
Tarun Chopra | Escalation Engineer | Open Specifications Support Team

Oracle 10g olap cube connectivity issue using Crystal Reports 2008

Hi
Kindly help me out with a solution. I have created a cube in oracle 10gR2 database using Oracle Analytic Workspace Manager. I am trying to connect to this cube using Crystal report Olap datasorces. But I am only getting 4 options to connect to Hyperion Essbase, HOLOS Cube, Microsoft OLEDB, Microsoft OLAP Analysis Services 8.0 and 9.0. I am not getting any option for connection to Oracle OLAP. How do I do that or if it does not support kindly let me know.
Thanks in advance
Troyee

Hi Troyee,
I have discussed the issue with OLAP engineer and he told me that connectivity to OLAP cube is not supported.
and please next time address OLAP questions to the following category:
Expert Forums » Business Objects » Other Business Objects Products
(see the relevant category description)
Vitaly Izmaylov
Crystal Reports Design forum moderator

Remote desktop connection issue with an RDP client while connecting some 2008 servers and getting "unimplemented type in main loop"

Hi
For the working RDP server console we are getting the below PDU types only.
// PDU Types
RDP_PDU_DEMAND_ACTIVE = 1
RDP_PDU_CONFIRM_ACTIVE = 3
RDP_PDU_DEACTIVATE = 6
RDP_PDU_DATA = 7
Null PDU type = 0
Where as for some windows 2003 servers getting "unimplemented type in main loop 13" instead of above mentioned PDU types.
Could you please provide when we get this other PDU types ?
Thanks & Regards,
Pavan G

Hello Pavan -
I'll help you with this inquiry. By setting minencryptionlevel = 0 on server, are you able to get server->client unencrypted PDUs in network trace ? If yes, please send me the same by dropping a mail to dochelp @ Microsoft dot com.
Thanks.
Tarun Chopra | Escalation Engineer | Open Specifications Support Team

Crystal Report Dynamic connection issue ORA-04043 Database Vendor Code 4043

HI All,
Ii am getting dynamic connection issue with Crystal Report 2008 and Business View Manager, i have Oracle database,
i have done following steps
1 Creating Dynamic Connection (including two connection XDC & YDC)
2. Creating Data Foundation (Common object available in both connection ie. stored procedure)
3. Creating Business View (with selected number of elements in business element, like firsta name, lastname)
I have verified database connectivity from Business view manager, both the connection are working fine bringing different number of rows from two different schemas (different schema but same objects in two schemas)
4. Database connectivity to different database schemas
5. Connectivity from Crystal Report (done the connectivity from the repository to business view )
6. Report Connectivity with first schema shows records
7 Report Connectivity with second schemas shows error
as follows Failed to retrive data from the database & on clicking of detail i get following error
Crystal Reports
Database Connector Error: 'ORA-04043: object HR.EXCEPTION_REPORT_SUB1_PROC [Database Vendor Code: 4043 ]'
Q first of all i need to know if dynamic connection using business view manager and crystal report technically possible or not, if yes then please let me know the solution, since we did verified with SQL database and ite work with two different database.
Q if not possible then are there any options to resolve dynamic deployment of crystal report over multiple schemas with crystal report 2008
Any help or suggestion will be appriciated, hope some one might have got similar issue
Thanks in advance
Edited by: smunir on Jul 12, 2011 9:18 AM
Edited by: smunir on Jul 12, 2011 9:41 AM
Edited by: smunir on Jul 12, 2011 9:43 AM

Hi,
When i use same credentials in Tod or sqlplus it works perfect and gives appropriate results. But when i use same credentials using business view manager, the very first connection works but the second connection does not work
Please suggest!
Regards,
<<smunir>>

Troubleshoot connectivity issues Outlook Anywhere - Exchange 2013

Hi there,
As part of our Exchange 2010 -> 2013 migration we've transitioned CAS to Exchange 2013 2 weeks ago. Some 50 mailboxes have been moved to exchange 2013. Moving mailboxes for everyone is scheduled the 2nd week of july . Because our current version of Outlook
is 2007 (migration to 2013 is due thissummer) we've configured NTLM authentication for OA.
Exchange setup: 8 Multirole (CAS/MBX) virtual (VMware) Servers: each 4 cores, 24 Gb memory (reserved) : Windows 2012 SP1, Exchange 2013 SP1 (15.0.847.4030)
Right now we're facing client connectivity issue's: Outlook Anywhere clients are continiously losing connection with exchange, some people (outllook 2007/exc. 2007) report every minute or worse.... Moving the mailboxes of affected people results in
less problems: Sometimes no disconnects for 10 to 30 minutes, then reconnects every minute for some time.
We've already set the timeout for the oa-pool in our network proxy (riverbed steelapp) to 20 minutes and the minimum keep alive on the 2013 servers to 120 seconds which improved Oultook 2013 clients; before I experienced reconnects every minute, after every
10 to 30 minutes (with periods of reconnects every minute)
testconnectivity.microsoft.com gives positive results (apart from a nspi warning about server side encryption)
testing with rpcping according to
http://blogs.technet.com/b/exchange/archive/2008/06/20/3405633.aspx gives some interesting results:
I've tested all (8) CAS 2013 servers over ports 6001, 6002 and 6003; each 100 rpcpings with a for loop: every response was either about 500 ms or about 21 Seconds ?!?
How can we furher troubleshoot the reason of the long reply time. Eventlogs (and SCOM with exchange 2013 MP) show no relevant events or alerts.
Part of the output of a rpcping
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {59b56c7f-af5d-4836-b701-92070f674de6}
Completed 1 calls in 452 ms
2 T/S or 452.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {1197cd5e-c79d-4659-b598-3134c335b103}
Completed 1 calls in 468 ms
2 T/S or 468.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {0cbaef91-ec96-402e-aa00-4913e2be1c51}
Completed 1 calls in 483 ms
2 T/S or 483.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {525717e5-441b-4a8e-8398-dc86d38852c7}
Completed 1 calls in 21450 ms
0 T/S or 21450.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {408d806d-ed5a-4f96-8c3c-2446a1d48ad8}
Completed 1 calls in 21497 ms
0 T/S or 21497.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {3b441a9f-7606-4106-850f-fccb7c0f1bb1}
Completed 1 calls in 21497 ms
0 T/S or 21497.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {bf994811-8528-433f-b532-f29d347fce5b}
Completed 1 calls in 21590 ms
0 T/S or 21590.000 ms/T
RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006
RPCPing set Activity ID: {ddb5248b-82aa-4586-b2f7-9c04c9922034}
Completed 1 calls in 577 ms
1 T/S or 577.000 ms/T
Summary of all servers (test this morning)
Server
Port
# >20.0001
Server1
6001
32/100
Server1
6002
27/100
Server1
6004
0/100
Server2
6001
47/100
Server2
6002
0/100
Server2
6004
37/100
Server3
6001
0/100
Server3
6002
0/100
Server3
6004
41/100
Server4
6001
0/100
Server4
6002
29/100
Server4
6004
42/100
Server5
6001
69/100
Server5
6002
48/100
Server5
6004
69/100
Server6
6001
0/100
Server6
6002
0/100
Server6
6004
1/100
Server7
6001
0/100
Server7
6002
1/100
Server7
6004
1/100
Server8
6001
0/100
Server8
6002
0/100
Server8
6004
0/100
I've repeated above test this afternoon: All test resulted in about 40-60 (of 100) replies >20 seconds

We've changed a timeout setting in the Steelapp virtual server (old: 10 sec; new: disabled) the connections between Outlook and Exchange are, when established, very stable (almost no failed request anymore)
However there still existst a conectivity issue:
The 8 Exchange 2013 servers are placed in 2 different Active Directory sites (4 servers in each site) and I have found that a cross site rpcping consequently takes more than 20 seconds (with the loadbalancer bypassed ! !) where a rpcping on the
same AD-site takes 200-300 miliseconds...
rpcping -t ncacn_http -o RpcProxy=Host-in-site-A -P "user,domain,password" -H 2 -F 3 -a connect -u 10 -v 3 -s RpcProxy=Host-in-site-B -I "user,domain,password" -e 6001 => 20+ seconds
rpcping -t ncacn_http -o RpcProxy=Host-in-site-A -P "user,domain,password" -H 2 -F 3 -a connect -u 10 -v 3 -s RpcProxy=Host-in-site-A -I "user,domain,password" -e 6001 => 200 miliseconds
rpcping -t ncacn_http -o RpcProxy=Host-in-site-B -P "user,domain,password" -H 2 -F 3 -a connect -u 10 -v 3 -s RpcProxy=Host-in-site-B -I "user,domain,password" -e 6001 => 200 miliseconds
rpcping -t ncacn_http -o RpcProxy=Host-in-site-B -P "user,domain,password" -H 2 -F 3 -a connect -u 10 -v 3 -s RpcProxy=Host-in-site-A -I "user,domain,password" -e 6001 => 20+ seconds
The same tests with our Exchange 2010 CAS and MBX (NO multirole) shows fast (300 ms.) with every combination. The servers are both on the same networks in each site
We've already started talking with the network guy's: There should be no rules between both networks.
OWA, Autodiscover, EAS all work fine.
How or where to troubleshoot this slow response between two AD site's ??

Connection issues of Historical Reports Client over a non-Cisco VPN/third party VPN

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