Considering upgrading from RH6 to RH9...

I am considering upgrading from RoboHelp 6 to RH9; I have 40+ projects merged into a main project -- will they present a problem?
thanx,
Lon

In the words of the younger set: "Duh!" Okay, silly question; what should have asked was:
Do I open RH 9, then open each of these projects, one at a time, to upgrade them? (Maybe this is a silly question, too.)
lr

Similar Messages

Considering upgrading from CF8 up to CF11... notice in the CF11 support matrix that Sybase Adaptive Server Enterprise 15.0, 15.5 is not supported. While we primarily connect to Oracle DB, we do need to connect to Sybase DBs periodically. Is the plan to

Considering upgrading from CF8 up to CF11... notice in the CF11 support matrix that Sybase Adaptive Server Enterprise 15.0, 15.5 is not supported. While we primarily connect to Oracle DB, we do need to connect to Sybase DBs periodically.
Is the plan for CF11 to support Sybase again in the near future?

Did you ever get a response? I'm merely trying to connect to a Sybase database - and it gives me a java.sql.SQLException:null error - with no other information.
I'm running the server on Ubuntu 14.x, 64bit.
Thanks.

Missing Snippet Descriptions (upgraded from RH7 to RH9)

Hi all,
I've pretty much successfully upgraded my RH7 project to RH9. I only noticed two problems, one of which is the subject of this thread - the descriptions for each of my snippets isn't displaying. It looks to me like this problem has something to do with the way descriptions were previously stored (in a title tag for RH7 and lower versions?) versus the way the descriptions are now stored (in a meta tag, i think, for RH8 and higher versions?).
I took a look at the hts file for one of my snippets that was upgraded from RH7 to RH9. The code looks like this (I've bolded the snippet description):
<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="generator" content="Adobe RoboHelp 9" />
<title>Use this text above the table that explains Action menu items.</title>
</head>
<body>
Select an action from the
menu and click Go. 
 
Note:
The Action menu may change depending on the content, the content's status,
your permissions and what you have already accessed. Therefore, the options
explained below may not all be available at the same time.
</body>
</html>
THEN, I created a brand new snippet in RH9. The code looks like this:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="topic-comment" content="this is a new test snippet" />
<title>New Snippet</title>
<meta name="generator" content="Adobe RoboHelp 9" />
</head>
<body>
This is placeholder text for your snippet. To add content to the body,
replace this text. 
 
For information about applying snippets to topics, press F1.
</body>
</html>
Notice how the description for the brand new snippet starts with "<meta name" but for the snippet that was created in RH7 (and then automatically upgraded by RH9), the description for the snippet starts with "<title>".
I have 101 (exact count) snippet files and would hate to have to go into each one and modify this line of code myself, so my question is this: Does anybody know a good, faster way to 'upgrade' all of my hts (snippet) files to follow the new RH9 format?
Here are two things I've tried:
1. Using TextPad, I manually made the change in the .hts file. Result: The description still does not display in the Description column in the Snippets pod (on the left in the screenshot below), but it DOES display in the Snippet Properties window (on the right in the screenshot below).
2. Copying the description from TextPad, then opening the Properties window for the snippet and pasting the description into the Description field, and saving the snippet. This WORKS...but I'll have to do it 100 more times to fix all my snippets, AND the Title tag still ends up being incorrect. Although things LOOK correct in the Properties window (i.e., the Name field indicates the correct name for the snippet, and the Description field now contains the correct description), here's the resulting code:
<meta name="topic-comment" content="Use this text as the explanation for the Add To Cart Action menu option." />
<title>Use this text as the explanation for the Add To Cart Action menu option.</title>
So, the meta and title tags end up having the same values! The title tag should say "Add To Cart" - I don't know how it's possible that it doesn't contain this text as the value for the title tag. Thus, it seems like in order to get the descriptions in there correctly, I have to do a copy, then paste into the Properties window in RH9, but to correct the Title tags I have to open the .hts files in a text editor (i.e., *outside* of RH9) and enter the correct title text for each snippet. Is this really going to be this time-consuming to fix?

Let's try again.
First forget thinking in INCLUDE mode. Everything will be included unless you exclude it.
Example.
Topic 1 has tag A applied to the topic
Topic 2 has tag B applied to the topic
Topic 3 has tag A applied to some of the content (let's say to the word Redrabbit) but not the topic itself.
Topic 4 has the tag A applied to the word Redrabbit and tag B to the word Greenrabbit but no tag on the topic itself.
This is how it should work.
Topic
Topic tag
Text tagged
Expression Not A
Expression Not B
Expression Not A and Not B
Header 6
1
A
Topic will be excluded
Topic be in output
Topic will be excluded
2
B
Topic be in output
Topic will be excluded
Topic will be excluded
3
None
Redrabbit is tagged A
Topic will be in output but the word Redrabbit will be excluded
Whole topic will be in output including the word Redrabbit.
Topic will be in the output but the words Redrabbit and Greenrabbit will be excluded.
4
None
Redrabbit is tagged A and Greenrabbit is tagged B
Topic will be in output but the word Redrabbit will be excluded
Topic will be in the output but the word Greenrabbit will be excluded.
Topic will be in the output but the words Redrabbit and Greenrabbit will be excluded.
Below is the expression dialog.
Here I have selected from Available Tags and put them in Exclude.
Click Advanced and you will see how RH writes the expression.
Written like that, does it now work for you?
See www.grainge.org for RoboHelp and Authoring tips

Upgrade from RH6 to RH8

Hello RH Experts,
I need advice for buying the latest version of RH8. Our company upgraded from RH3 to RH6 in 2007. Now my boss wants me to find out about RH8. He is looking for two things - Context Sensitive Capability and Self Authoring capability.
Following are the questions and concerns I have:
How the above mentioned two features work in RH8?
Is it safe for me to download a trial version of RH8 because on the same PC I have RH6?
I had recently finished creating a Web help in RH6, what would be the process if we upgrade to RH8?
How would I implement these two features to my existing help?
Thanks so much in advance for your help,
Sangeeta

RH8 has the same context senstive capabilities as your existing version.
I am not sure what you mean by self authoring. You still have to type the topics.
I wouldn't put the two versions on the same PC where one is a production machine. File associations will change to the new version and it would be too easy to upgrade a project, there's no way back after doing that. Better to install it on another PC and play with copies of your projects.
When you upgrade, you simply open the project via the XPJ file, get prompted as to whether you want to upgrade the project and click Yes.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Considering Upgrading From PS Elements to full blown CS 4

Hi,
I'm a web site designer who currently uses Photoshop Elements. I don't do print design, and I don't usually create graphics from scratch (I have an asscoaite who does my artwork when I need customstuff). What I do is purchase graphics from StockXpert, then apply effects, filters, etc in PS Elements as needed, then reisze, crop, etc.
I am considering upgrading to the full CS 4 because of the $299 upgrade offer for all Elements owners. I donwloaded the trial version, and there are so many new things, I don't know where to begin.
Based on the info I've given about my work, what other features in CS 4 would I probably use in my daily work? I know that everyone must make their own decisions, but I'm just trying to gage whether the features would warrant the upgrade for me.
Thanks a lot for any advice or opinion you can give.
Michael

Remember, that was only one opinion, but then I do a lot of forum work on the video side of Adobe. Much is with Premiere Elements, which is often bundled with PSE. I have never used that program, but have come to know some aspects, as I post solutions from the PS-side of things. I get responses along the lines of, "PSE doesn't do that, but ____ just offered a workaround that almost works." One day, I really need to buy a copy of PSE, so I can related directly to what those folk encounter - but then there would be that "learning curve."
In your case, you have a definite leg-up on learning PS, since you have most of the foundation. It'll be just a GUI thing with you.
For me, things are similar now, as I am still on CS2. I read a great deal on CS4, both here and in Photoshop User magazine, and realize that the game board has been "tilted" in many regards. Many of the contributors here have to keep reminding me that CS4 changed things.
I might miss CS4, but that is because I have to now upgrade my Production Studio with Premiere Pro, AfterEffects, et al, and I do not find enough reason to move to PrPro CS4 to do so. When CS5 hits, I will have updated my workstation, and my OS to Win7-64. Then, I will have to re-learn PS (my old friend), as more will likely have changed.
From PS 2.5, I always upgraded for nearly every version (missed PS 5.5), until CS3. I always kept my old version installed, in case a client hit me with an "I need it yesterday" request, and I was still learning the differences between, say PS 5 and PS 6. I wanted something that I knew intimately on hand. That is about where you'll be. New names, new locations, and new features, but basically an "old friend." She might be wearing contacts now and have a new hair-do, but you will recognize her.
Good luck,
Hunt
PS - not sure what I would do with a third PS license (one-man shop), but you are tempting me...

I need rosetta and don't want iCloud on my MacPro. Why should I consider upgrading from Snow Leopard to Mavericks?

I understand that the newest OS X is Mavericks. I have refused to upgrade from Snow Leopard because I need Rosetta for some older applications I still use. In addition, I absolutely refuse to use iCloud (or anyother cloud service that uses servers resident in the USA). Can anyone give me a good reason to upgrade to Mavericks?

Your other option is to run a virtual machine using Snow Leopard server.
Parallels
VirtualBox
VM Fusion
Snow Leopard server for use with the above. Call 1-800-692-7753 and order part number MC588Z/A. Cost is $19.99 + sales tax and shipping.
Virtual Machine for 10.7/10.8

Upgrading from RH6 to RH7 - table of contents difference

Hello -
I created a project in RH6 and I upgraded to RH7. I made a
copy of the project and opened in RH7 and the table of contents is
not the same as the one created in RH6. It's missing books I
created. Can anyone tell me what I might be able to do to get the
TOC exactly as I had created? Is there a file that I can copy that
contains this information form my RH6 project?
I have both verions of the software on my desktop but I only
run/open 1 version open at a time. Not sure if that has anything to
do it with it but thought I 'd mention it.
Thanks in advance -

Hi Manola
Assuming you are using RoboHelp HTML, behind the scenes the
Table of Contents (TOC) exists as a file that uses the same name as
your project, but with a file extension of .HHC. You could try
copying the .HHC file from the old location to the new and see what
happens.
Normally RoboHelp just uses or points at the same .HHC when
you upgrade. So your situation is very curious to say the least.
Cheers... Rick

Chm breadcrumbs color blue after upgrading from RH8 to RH9

RH9, 9.0.1.232
My project uses breadcrumbs that are generated during compiling. In RH8, the breadcrumbs would be the a.link/a.visited/a.hover color, the links would be underlined, and the topic name + greater than characters would be black. Now, the links are not underlined anymore, and the topic name + greater than characters have changed to blue, which looks rather ugly with the styles I use.
RH8
RH9
I have tried using topic style while setting p.breadcrumbs and a.breadcrumbs to red, or not using topic style and setting the color to green (just to make sure the setting had any effect and to distinguish where the color came from). Alas, the blue stays put.
Inserting the breadcrumbs in the masterpage works as expected. Below two different breadcrumbs are generated, the bottom one one from the master page and the top one during compile:
The above has been generated with the following settings:
p.breadcrumbs { color: #ff0000;}
A.breadcrumbs { color: #ff0000;}
A:link {
 color: #000000;
 font-weight: normal;
 font-style: normal;
A:visited {
 color: #808080;
 font-weight: normal;
 font-style: normal;
A:hover {
 x-on-hover: fontchange(color=#f5841f);
 color: #f5841f;
Please note that the direct formatting is set to green AND left aligned, neither of which is used in the output. Please also note that blue does not occur anywhere in my settings (css nor direct formatting).
Where does the blue come from?? And more importantly, how do I get rid of it?? I'd rather not fix something with master pages that wasn't broken in RH8 to begin with. And even if I'm forced to, I still want to know where the blue came from :-)

Yep, Dutch. But our Windows installation and programs are the English variants.
<script type="text/javascript" language="javascript">var strHref = document.location.href;
var bc1=0;
var n1 = strHref.toLowerCase().indexOf("642b3b9347ca42c9b00b820c00c373fa=");
if(n1 != -1)
bc1 = strHref.substring(n1+33);
document.location.href = strHref.substring(0, n1);
</script>
<style title="hcp" type="text/css">

</style>
</head>
<body>
 <a href="../../Introduction/Reference/Welcome.htm" class="hcp1">Home</a> > <a href="Mounting_the_X_Changer.htm" class="hcp1">Installation</a> > <a href="Configuring_the_barcode_reader_software.htm" class="hcp1">Configuring the Software</a> > Calibrating the barcode reader
<a class="breadcrumbs" href="../../Introduction/Reference/Welcome.htm">Home</a> > <a href="Mounting_the_X_Changer.htm">Installation</a> > <a href="Configuring_the_barcode_reader_software.htm">Configuring the Software</a> > Calibrating the barcode reader
Strange that in the 2nd line (the master page line) the gray specifically takes over from the red, so the css link properties override the breadcrumbs properties (whether the p.breadcrumbs is placed above or below the a.link). In the web help the reverse is true: the whole line becomes red.
Same goes for the first line (generated during compile): the gray takes over from the blue that is specifically inserted as in-line formatting.
In the web help the opposite occurs (as you can see from the screenshot in my previous post): the whole line becomes red (or green).

Upgrade from RH8 to RH9 displays error msg for images/hyperlinks

We imported a RH8 project into RH9 on another computer. For the most part, it went smoothly; however, for some images and hyperlinks, we get the message: The image file "___.jpg" used in "______.htm" is outside of the current project and will not be shown in Project Manager.
Additionally, there are approximately 20 broken links displayed in the Broken Links tab.
Your suggestions would be appreciated as we have multple huge projects we need to upgrade. Thanks

Hi there
For each of the messages about the image being outside the project, you will need to carefully note the image file name, the topic and the location it is reporting. Then you will need to edit the topic and click on the image icon and browse to the image to choose it. That action should correct the link and copy the image into your project.
Broken links will have to be resolved on a "link by link" basis. I was assisting someone else in a different thread and it may be of use to you. Click the link below to view that thread.
Click here to view
Cheers... Rick

Considering upgrading from GB3

In my experiences with garageband, I've been very happy for the most part, although I'm just recording through the line-in from my mixer. But I realize that I need more professional audio editing software. The limitations of Garageband for a serious home recording engineer are getting to me. Splicing, editing, putting effects on different parts of a song, etc...
Would purchasing Logic Express 7.2 provide me with a more professional audio software? I do plan to eventually get a firewire mixer. I'm working on a solo album, usually with multiple tracks of guitars, percussion, and vocals.

Yes, you will get far more features with Logic Express. More plug-ins, more functionality, more flexibility. Even more with Logic Pro, which, considering its features, instruments and effects processors, is IMO, a bargain.
As you're already getting successful results with GB, you already have experienced what GB can do - LE is GB on steroids, Pro more so.
Question for you though - your profile says MacBook Pro G4, which doesn't exist. Do you have a PowerBook G4, or an Intel based MacBook Pro? If you have the former, you can download a demo of Logic Express and try it out. AFAIK, the demo isn't available (yet) in Intel compatible form.
http://www.apple.com/logicexpress/trial/
One more question: you talk about audio recording and editing. Are you planning on using virtual instruments and intensive MIDI use? If so, Logic is for you. But if your aim is really just recording and editing audio, you might be happier with ProTools (blasphemy on a Logic forum, I know).
Good luck.

Upgrading from Adobe Premiere Elements 10 to 13 will my working projects be deleted?

I am considering upgrading from Adobe Elements 10 to 13. Will I delete all my movies and projects I am working on now in Premiere 10? Will it save everything I have already finished? How does this work with an UPGRADE? Thank you.

joni sea
What computer operating system is involved? For now, I will assume Windows 7, 8, or 8.1 64 bit. Premiere Elements 13 does not support Windows XP, Windows Vista, or Mac OSX 10.7.
On your current computer, Premiere Elements 10 project files should still be saved to their hard drive save location. If you move any of the source media that went into those project after the save close, then you are going to have media disconnect issues. If applicable, consider File Menu/Project Archiver/Archive Project or Copy Project options.
https://helpx.adobe.com/premiere-elements/using/archiving-projects.html
Premiere Elements 10 and 13 are standalone products. When you go to 13, you do not convert 10 components into 13. "Upgrade" is an Adobe term
related to pricing depending on what earlier version of the program you have.
There is no guarantee that a project created in an earlier version will open in a latest version of the program. Probably will, but no guarantee.
And, once you edit a project created in an earlier version in a later version, you cannot go back to the earlier version to edit the project just edited
in the later version. So, best make a copy of the 10 project file, and use the copy to open in the later version.
Let us start here. Any questions or need clarification on the above, please do not hesitate to ask.
Thank you.
ATR

Upgrading from CS3. Should we go straight to CS6, or go to CS5?

I work for a government agency, and we are considering upgrading from CS3 soon. We primarily use InDesign, with occasional uses of Photoshop and very rare uses of Illustrator. We also heavily use Acrobat Pro.
We currently have Acrobat 8.3.0 and InDesign 5.0.4. We are running Windows 7 on machines with 4 GB RAM and a 32-BIT Operating System.
We use InDesign to create forms. There are occasional graphics, but not many. We also use color very rarely. We use paragraph styles heavily, but not object styles.
My question is, should we upgrade from CS3, all the way to CS6? Our main concern is that our thousands of forms make the conversion from one version to the next with as little movement as possible. The placement of elements on the page is very precise, and changes in the documents needs to be avoided as much as possible. I realize that some adjustments, especially in text, are going to happen.
We also need to be sure that whatever we upgrade to will still work well with Acrobat. We are hoping that will also get upgraded, but we aren't sure about that at this point.
Does anyone have any recommendations? Would we be better off going to CS5 or CS5.5 now and upgrading to CS6 from there later?
My boss has no interest in going to the Cloud concept. Continuous updates that could possibly affect form layout is something we want to avoid.
I understand that at this point we can't actually upgrade to CS6, we will have to pay the full price for new licenses. I'm not so clear on whether we will be able to continue to upgrade in the future without going to the cloud concept. I believe you will be able to, but if anyone knows different please let me know.
Thanks.

IMO, the real question is "Why would we want to or need to change from InDesign CS3?"
You didn't identify any possible reasons. If InDesign CS3 is a perfect fit for your current needs, the main compelling reasons are that you need to add more users, you need to exchange ID files with workers who are using later InDesign releases, and you can't purchase more CS3 licenses; or you're upgrading to new hardware and a operating system that doesn't support InDesign CS3.
If you just need to obtain more licenses, it's likely if you have many users, your licenses were purchased under an Adobe Volume Licensing Plan (VLP.) I've read postings on this forum that VLP purchasers can buy more licenses for non-current InDesign releases. The idea is that all Adobe has to do is generate new license numbers, not retrieve and provide the older software. For details contact your VLP vendor.
If the issue is needing to be compatible with newer releases, or being able to run on new incompatible equipment, then you need to buy new software or subscriptions at the going price. However, perhaps under VLP, there are attractive purchase options for multiple licenses.
Perhaps someone on the forum can clarify the VLP?
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices
Lritter2 wrote:
Thank you. That was my own opinion, but I've been asked to look into it.
Is staying in CS3 indefinitely an option, though (to avoid moving the files to CS6)? I would think the further development of software would eventually make trying to use CS3 with ever advanced verseions of Acrobat really problematic.

Upgrading from Edge 3.0 to edge 3.1

Hi,
If we consider upgrading from edge 3.0 to 3.1 what are the implications with the data/database?
I am aware that we would have to completely uninstall 3.0 and install 3.1 and I am fine with that concept. However, what I would like to know is:
1. can I simply point the 3.1 application to the 3.0 database and it will work?
2. what happens to the reports which already exist in our 3.0 implementation?
3. what other considerations need to be made?
Any advice would be appreciated.
Many Thanks.

Hi,
I think it should be ok, we only use it for basic presentation of Crystal Reports at present.
I will check out the documentation for the Import Wizard.
We are using a Windows environment and were hoping to take advantage of WACS although I am still not sure it is as secure as Tomcat - that will be a question for another post
Thanks,
David

Aperure Upgrading from Iphoto

I am considering upgrading from Iphoto. I am currently using a trial version. In Iphoto under edit there are some effects such as matte and fade....how do I access these in aperture?

iPhoto and Aperture are different programs designed by different teams of engineers for different tasks and different users. There are far more differences than similarities. It is probably best to consider the shift from iPhoto to Aperture as a move, rather than an upgrade. (Apple does a disservice to its iPhoto users in positioning Aperture as an a logical extension of iPhoto.) It's a great program -- but there is lots to learn.
Fortunately, there are also many tools to help you learn. Have your watched all the video's Apple provides? They can be quite helpful, particularly to show you some of what you can do with Aperture. You should familiarize yourself with the content of the first seven chapters of the User Manual -- available on-line as well as from the application Help menu. These introduce the interface, and explain some of the basic concepts.
I don't use iPhoto, so I can't give any direction for achieving a matte or fade look, though "Fade" sounds like a reduction in saturation and perhaps an increase in luminance. Using the sliders in the Exposure, Enhance, and Levels Bricks to try to achieve these would be a good way to start learning what they do. Although there are Adjustment Presets which attempt to provide some "looks", the strength of Aperture comes from having all of the tools at your disposal.

Upgrade from BO DI 6.5 to DI XI 3.0 : information please

Hello,
I received the following one-sentence mail today:
"could you recommend an architecture for BODI XI 3.0 so that we could have an idea of the required hardware/software ?"
Translation: My client is considering upgrading from BODI Version 6.5.1.4 to BODI XI 3.0
I have done developments at the client, so I know the dataflows. Most of the flows are simple extract-transform-load flows, with nothing much special happening in the transform part. Most flows select data from Oracle 9i and/or flat files (csv), then do a simple calculation (sum/average/...) and load the data into an Oracle 9i Database. In some dataflows a stored procedure (Oracle) is called.
Most probably they will ask me to do the upgrade to BODI XI. Now, I've never worked with BODI XI 3.0 before, so i'd be grateful if somebody could help me out with the following questions:
- what is the required hardware?
What hardware do you recommend for the servers? What is the minimum processor speed, what is the recommended /required RAM?
To be honest, I have no idea what servers the client has right now. I don't know either if these servers will be re-used or replaced by new servers.
- what is the required software?
What changes? What remains? What needs to upgraded? What gets dropped? Which components remain the same? Is there e.g. still a Repository Manager and a Server Manager in DI XI 3.0?
- what are the bugs and issues I can expect?
Most probably, the BO/SAP Sales Rep will answer me that everything will go smooooooth...
Now, what do you technical guys say? What are the known issues? What is the way to follow? I don't expect it to be "Click, click, upgrade done".
Any way... I'm catching up on XI 3.0, so maybe I'll find the answers somewhere else. Nevertheless, all replies are kindly welcomed.
Thanks in advance!
Daniel

The previous post mentioned the supported platforms document, this should solve your questions around hardware and software requirements.
Also important to check is this document on behavior changes in different DI versions. From 6.5 to XI 3.0 is a big step, so there are some changes along the way to you should now about and could have an impact in existing jobs. Some things I can think of : changes in NULL/varchar behavior & changes in memory management. The former might require some changes in existing jobs ("= NULL" is not supported anymore, needs to be changed in "IS NULL"). The later should not impact existing jobs, but provides new functionality (pageable cache) to boost up memory intensive transforms.
Here's the document : [Migration Considerations PDF|http://support.businessobjects.com/documentation/product_guides/boexir3/en/xi3_ds_migration_considerations_en.pdf]
If you browse other parts of this [documentation website|http://support.businessobjects.com/documentation/product_guides/default.asp], you can also check out the Release Summary documents for different release. The Release Summary gives an overview of what's new in a release.
- Ben.

Considering upgrading from RH6 to RH9...

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