Contact Apple Support Communities

How can I contact some one in charge at Apple Support Communities?

I believe the that that post would be in violation of the off-topic or non-technical post rule. See
Submissions
Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively.
from the Apple Support Communities Use Agreement
The community is intended to help other users not be a place to buy and sell used equipment.
If you still have questions I can alert a host and then it will be up to them whether they have further contact with you regarding this.
regards
Message was edited by: Frank Caggiano - Ok well that settles that.

Similar Messages

Cannot create Apple Support Communities Account

I have been trying, unsuccessfully, for the past few months to create an Apple Support Communities account. Unfortunately, everytime I login with my AppleID I receive the following message:
We're sorry. Your account could not be created due to system issues.
Please contact Apple Support Communities with the information below to create your account.
I then put in my e-mail address and explain the issue. I have never once heard back from Apple, and the problem still persists. In fact, I had to create a different AppleID entirely, just to create an account here to post this very topic!
My AppleID is simply my .Mac/MobileMe email address...so I have no idea what is going on. It would be really appreciated if someone from Apple would respond to this post, since nobody has every responded to the numerous emails sent out using the above.

OK... is there a question here somewhere?

I have a privacy concern on Apple support communities. Who do I contact?

I have a privacy issue on Apple support communities. How do I contact a community host or have one contact me privately?

Level 2 (I believe) gives one the ability to "report" posts for action (I assume the moderators do not appreciate one abusing this privilege just for fun). But you cannot report your own threads.
Until then, post a thread saying "Moderators please help" and post the link to the thread as they look for such thread titles. Someone who can report thread can raise the attention level for you.
UPDATE ISCE READING YOUR LAST POST
Please post the link so it can be reported.
Your original Apple ID will not go away, usually. IDs are rarely deleted entirely by moderators. But you can stop using it and let it become less noticed.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

Hello, i upgraded from an iphone 4 to a 5 and since then my messages arent going through as imessages. i went into optus and they said that the feature is turned on so it should be working so they suggested i contact apple support

Since i upgraded from an iphone 4 to a 5 my messages aren't being sent as imessages. I went into Optus and he said that all of the features are on and it should be sending imessages. He suggested i contact Apple..

Hey staceygillespie,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting steps if it seems iMessage may not have activated correctly:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
For additional information, see this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thanks,
Matt M.

Apple Support Communities Login Broken?!?

There we go again....
I'm not sure I'll be able to explain what is happening, so I made a screen recording (unlisted): https://www.youtube.com/watch?v=62yUDXJoPBc
Basically I can browse the discussions here as a guest with no problem, but as soon as I login (when I need to post a question for example) I get redirected to an error page. It happens on all browsers I have (Safari, Firefox, Chrome) and the only way around it is either wait till my session expires (and I'm "logged off") or delete all apple.com cookies/cache. Strangely, it only happens with my US apple ID. While the one I'm currently logged in as (my Bulgarian ID) has no problems... and thank God I have 2 IDs, otherwise I wouldn't be able to post here and get help (frustrating).
Any idea what is causing this?
Would you be so kind to may be consider helping me?
P.S.
- Fine. No rants. I'll send you some constructive feedback over the weekend when I'm less affected. Hopefully I won't be using too many curses.
- Just out of curiosity, if I have a login problem, which will obviouslly prevent me from posting here, how do I contact support, considering we don't have phone or e-mail Apple support available in Bulgaria?

Ok... The problem is not with a device, it is with the apple support communities web site and my apple ID in particular... Thus, I post to the "Using the apple support communities" part of the forum, which I find as "proper" as it could possibly be.
Or am I wrong?

How do I stop emails from apple support communities

almost a year ago I turned to apple support communities for a Q. Now a year later long after the problem has since been resolved, I am still getting very annoying updates. I have tried logging in and changing my preferences, but that did not stop the emails. I tried bouncing them back...didn't work. I tried turning to apple "contact us" but that is not easy without coming here first...Now I fear I may be just starting a new list of emails, but here we go...STOP EMAILING ME!

The Email preferences are not the problem, they only control what will happen they have no affect on what is happening now.
You can identify the source of the email, the community or thread, in the email. Go to that thread or community and turn off the email notification from there.
If you can'tt identify the particular thread or community from the email follow the instructions in the link King_Penguin posted.

Mailbox being disrupted by Apple Support Communities

I'm new to this. I signed up because I needed an answer to a simple question. I don't have time to dedicate my life to learning the nuances of this system. Since then my mailbox has been flooded with emails from Apple Support Communities. I have turned off all the Email Notification Preferences but still get hundreds of these emails having nothing to do with my question and it's making me angry and costing me money. I see no way to contact or call them or opt out from the program all together. I didn't expect this from Apple.
Can anyone help me.
Pat McHugh
[email protected]

Doublechecking. Have you also worked through the following user tip?
Troubleshooting issues with iTunes for Windows updates

Apple support communities access question

I am puzzled. I don't know or understand why I get an "Unauthorized" notification when checking the Apple support communities after I log in. Just below that heading is a banner which states: "It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake." This occurs when I click on a link in an email to view the full discussion regarding a message I previously posted which was removed by Apple.
Is the error message because my prior message was removed and can't be accessed? What's confusing to me is that the email from Apple contains the link. I can understand the message removal, but am confused by the link to the discussion that only presents me with the error message. I think my username and login password are right, or else I don't think I would be able to post this question.

Yes, it is. The message was removed after you got the email.
(95342)

Apple Support Communities Terms of Use

Hello All,
I have been using the Apple forums for many years now and in all those years I have never witnessed the degree of flaming, trolling, name calling that I have seen in many of the post here in the FCPX forum.
To be a member on the Apple forums (which include the FCPX forum) you had to agree with the "Apple Support Communities Terms of Use" which places you in a legal and binding agreement.
There are several parts of the agreement but here is the portion that is most relevant:
Submissions
Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products.
Discussions of Apple policies or procedures or speculation on Apple decisions.
Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.
Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy.
This is just a portion of the terms of use.
So if you have posted something and feel that another forum member is doing any of the above items to you, you can go to the bottom of their post and report their post as "Abuse" These get read and get noticed.
These forums are for people who have questions about software or hardware and how to use them.
Mike

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT201303 Apple Support Communities Credit Card

Apple Support Communities my credit card cant buy apps help me supports i app buyingg dooonk!
Apple Support Communities icant buying:( help me support please...

What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

How can I change my email address on Apple Support Communities?

Currently, I receive emails from Apple Support Communities on my Hotmail account, which is also my Apple ID.
I have now created a similar alias @icloud.com and I would like to send all the mail from Apple Support Communities to my new iCloud email.
I

I guess it would help. All I really need is for my all emails from Apple Support Communities to go to my account @icloud.com. But Apple ID does not allow to use emails created on Apple-owned domains. So I technically must have at least 2 email accounts, which isn't really convenient.

I signed up for Apple ID and Apple Support Communities separately. Can I merge the two accounts?

I signed up for an "Apple ID" and an "Apple Support Communities username" separately using the same e-mail address. Is there any way to merge the two accounts?
I signed up for "Apple Support Communities" several years ago to get help with Apple products. I then signed up for an "Apple ID" later on to buy stuff at the iTunes Store.
I was trying to access "Apple Support Communities" using my Apple ID and I get prompted to choose a username. But when I type my current username, it says the username is already taken. Alternatively, if I try to choose a new username to go along with my Apple ID, I get a message saying that there is a username already assigned to my e-mail address.
For some reason, "Apple Support Communities" is not intuitively syncing the two accounts together despite the fact that they are linked to the same e-mail address.
I don't want to cancel either of these accounts since I have activities using one/the other that I do want to preserve.
Can anyone help me merge these two accounts together?
Thanks.

I will do it for you. I can't say they will take any action, they operate in their own way, but if they feel there may be a threat to your security they will normally take it seriously. My guess is they would eMail their actions to you, though not to me of course.
I hope this will help.
Okay; I've now reported the thread.
Message was edited by: seventy one

Contact Apple Support Communities

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