Hello, i upgraded from an iphone 4 to a 5 and since then my messages arent going through as imessages. i went into optus and they said that the feature is turned on so it should be working so they suggested i contact apple support
Since i upgraded from an iphone 4 to a 5 my messages aren't being sent as imessages. I went into Optus and he said that all of the features are on and it should be sending imessages. He suggested i contact Apple..
Hey staceygillespie,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting steps if it seems iMessage may not have activated correctly:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
For additional information, see this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thanks,
Matt M.
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Hello apple
I am Mario Zubac from Bosnia and Hercegovina 17 years old.
I have a problem..i bought a iphone 4 from a guy in Mostar and he said it was locked on Telenor Sweden.
I have contacted Telenor and they said that the phone is reported stolen,and that they cant do anything to help me.
The person who sold it to me dosent reply over www.pik.ba
Please help me, i wont to unlock it,or just contact the person who reported it the real owner and return it back if nonthing.
Thank you a lotWe are all iphone users just like you.
You are not addressing Apple here.
Apple does not track lost or stolen iphones at all. -
Hi, my iphone's display appears pale yellow in colour when compared wit my friends' iphones' display which looks bright white in colour. When I took it to the apple store, they said that the display of few the iphones differs. Is that true?
Thank you. Is there any way that I can check whether it is a duplicate display? I am asking this because I got this phone from my friend.
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I can't open my digital book. Mis180 They said that the vendor account is not associated with the it
I can't open my digital book. Mis180 They said that the vendor account is not associated with the item I am trying to open.
This is the Reader forum. The Digital Editions one is here:
http://forums.adobe.com/community/adobe_digital_editions -
I have a MacBook Pro early 2011. Does not start. After the apple show, a blank screen appear. The service said that the problem is with the video plaquue in the logic board. Need to change. Cost lmmost the same than a new MacBook Pro. Somebody has the same problem? What we can do?
I hate to break this to you, but life isn't fair. If your job is that critically in need of a computer, then you should have a spare to use for just this kind of situation or have your employer provide you with a computer to use.
Computers break down, just like cars. If your car breaks down do you curse the car maker or get it fixed? Surely, you paid more for your car than the computer.
This is reality. Best get used to it because it won't get any better. -
I don't know how to get to the crash ID since I can't get into the Firefox window to go to 'help'.
The crash report details:
AdapterDeviceID: 0322
AdapterVendorID: 10de
Add-ons: [email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 2043473920
BuildID: 20110902133214
CrashTime: 1316129359
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315428336
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0322, AdapterDriverVersion: 5.3.1.6
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 95303
StartupTime: 1316129351
SystemMemoryUsePercentage: 91
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dllCreate a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
<br>
Firefox 8
* getfirefox.com -
My iPad keeps loosing the internet connection. Last time this happened comcast charged $49 to fix it. They said that the problem was perhaps caused by something that I down loaded. All my other devices still connected to internet. Tried to reset my settings. Still won't work. Any advice ?
First, changing your DNS settings could not possibly have any effect on this problem.
When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test. -
I recently upgraded from an iPhone 4s to an iPhone 5. I have a Motorola HX550 Bluetooth Headset which worked flawlessly with the iPhone 4s. However, since upgrading to the iPhone 5, I frequently lose audio when in the middle of a call. I am not certain whether it is a full disconnect or just an audio loss. The person on the other end reports still being able to hear me, however, I suppose they could hear me speaking over another source even if bluetooth disconnected. The loss of audio is always preceded by a quick shrill noise, so I can easily tell when it happens. All I have to do to fix the problem is to select Audio Source on the call screen, temporarily switch audio back to the iPhone, and then switch back to the headset, and then it starts working again.
Is is important to note that I am not the only one experiencing this issue:
This is a link to someone using the Motorola H19txt headset experiencing the same issue
https://forums.motorola.com/posts/94ac15ad7c
If you go to the Plantronics website and look at the "Ratings and Reviews" on the Voyager Legend you will see the same issue reported:
http://www.plantronics.com/us/product/voyager-legend (next paragraph is taken from the review since there is no direct link to the review.
Really nice Headset unless you own an Iphone 5. I own several Plantronics headsets and have always loved the quality/ performance. This headset seems not to be compatible with the new Iphone 5. In the middle of a conversation it will lose all incoming audio. This leaves you trying to switch audio sources really fast in order not to lose your phone call. Ive tried 3 legend headsets and they all do the same thing. Hopefully this gets fixed soon because the headset is really nice
Since this issue appears to affect multiple headsets from multiple vendors, I think it is fair to conclude that it is an issue with the iPhone5 bluetooth itself.
I am posting this as a new discussion as I don't see any other posts specific to this iPhone 5 Bluetooth issue. I would have reported this as a problem to Apple, but don't seem to be able to find a way to do this on the web. Hopefully they are already aware, but if not, maybe they will see i here.here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa -
Hello - I upgraded from photoshop cc to cc 2014 and lost my plug ins. How can I move them into cc 2014? Thanks
The install of 2014 doesn't move or copy anything from a previous version, with the exception of settings. You can go into your Photoshop CC installation folder, navigate to your plugins folder and then just copy all the plugins you've installed from that folder and into the Photoshop CC 2014 plugins folder. The plugins should then be available in 2014 the next time you launch Photoshop.
The only thing that may prevent this from working is if you're using the 32bit version of Photoshop CC. Photoshop CC 2014 is 64bit only so 32bit plugins don't work. If this is the case for you, check out the manufacturer of the plugins and see if they have 64bit versions available. -
Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US -
I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
I have upgraded from an iphone to a 5. I have an itunes account on my laptop for the 4 and have started a new itunes account for the 5 on my desktop at work as the laptop was being fixed. I want to transfer all the contacts, apps and music, photos etc from the 4 to the 5 How do I go about this (in dummies language please!)
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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I recently upgraded from my iPhone 3 to iPhone 4s. My old iPhone had not completed a sync in some time because of a faulty cable. But the old phone still will not sync properly even with the new cable.
Now that I have my new iPhone, I would like to first sync the old phone so all the data will be available for the new phone. I would also like to have an extra copy of my audio ebooks on the old iPhone so my husband and I can both listen at the same time using earphones while driving long distances in the car and then discuss the book. We have been unable to do this with the old iPhone alone due to constant road noise.I'm not sure what made the difference, but I tried again and it worked this time. ???????????
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When i came home i called apple to check whether my phone is locked or not and they said that its locked to US Verizon even though when i checked on iphoneimei it said sim status unknown. I put my 2degrees (NZ carrier) in today and it worked fine. I got into the settings and turned off the automatically part of carrier and there were 3 options for me to choose 2degrees vodafone and telecom. Because of that, im quite confused abt whether my phone is locked or not since im from vietnam so i want to know if i can use vietnamese sim card when i go home. Thanks for your help@verizon
Hi tranvietanh - I appreciate you contacting us all the way from New Zealand! I can confirm that the iPhone 5s and all of our other 4G LTE device are not SIM locked. As the carrier in New Zealand may not support the exact same frequencies and cellular bands that we use on our network, we are unable to support the device if using a 3rd party SIM.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
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