Contact form error when hotmail email address is used...

I need urgent assistance with this please...
We design websites for our members of our training business and we have been contacted by several of our members saying that when a potential client fills in the contact form and uses a hotmail account in the email field, then no notifications are received from our members. This is a huge inconvienience as we have no control over what email account our potential clients use. The "email to" field is set to our members own personal email accounts and they receive all completed forms as long as the potential client does not use a hotmail account in the email field.
Please help as this is a massive bug and it seems many have this problem.

After many support conversations from Adobe, they have said this is a server issue which 3rd party who hosts our sites. But...
Further 2 days worth of tests from our hosting and domain providers 'Heart Internet', their experts have said -
"Thanks for your patience.
We've been testing this for you and it appears that the hotmail, yahoo and AOL emails aren't arriving because of an error in the form.
The form would need to be told that it needs to accept these emails by specifying them in the script. Unfortunately as coding is outside of our support, the support we can offer is limited."
Really angry that Adobe had said it isn't an issue with Muse and yet to solve this problem. This is a huge problem if no forms will be submitted if the email field contains 'hotmail' 'AOL' or 'Yahoo' email addresses.
In my eyes this is a nice ploy to get people signing up with Business Catalyst - which doesnt offer what we need from web hosting.
Very disgruntled!

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Contact form error when hotmail email address is used...

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