Contact person function and department configuration

Hi guru:
Can anyone tell me how to config the contact person function and department in customer master data? And how to setup the contact person function as mandatory field for customer master data?

hi
follow the menu path
IMG>FINANCIAL ACCOUNTING>ACCOUNT RECEIVABLES AND ACCOUNT PAYABLE>CUSTOMER ACCOUNT>MASTER DATA> PREPARATION FOR CREATING CUST MASTER DATA>DEFINE ACCOUNT GROUP
choose your account groupdouble click the general datachoose contact person make the field as manditory
i think this will help you
regards
senya

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Function and Department of contactpersons - how to read the texts

Hello,
we use at the level of contact person the fields FUNCTION and DEPARTMENT where codes represent a function or department.
My question is how could we read the texts in users language for the codes in this fields?
Are there function modules we could use?
Thank you.
Kind regards
Manfred

hi,
Use FM BUPR_CONTP_GET_DETAIL to get the codes of Function and department.
Read the language of the user
Pass those codes along with language to TB911 --> Departments and TB913 --> functions to get the descriptions repectively
Regds,
Raghu

Regd the contact person fax and email address

Hi,
I am trying to get the contact persons fax and email address.The telephone # is available in KNVK table.but I don't see fax and email.Let me know how to get the details.
also I see PRSNR in KNVK..What is the purpose of peson number?
thanks
Suganya

Take a look at the code below, Extract from KNVK and use the prsnr number to extract tel number and email address.
* Use function & dept to extract KNVK data and person number
SELECT parnr kunnr namev name1 abtnr anred pafkt parh1 parh2 parh3 parh4 parh5 pakn2 pakn3 pakn4 pakn5 prsnr
FROM knvk
INTO TABLE i_knvk
WHERE kunnr = wa_vbak-kunnr.
* Use person number to extract the fax no.
IF i_knvk[] IS NOT INITIAL.
SELECT persnumber fax_number
FROM adcp
INTO TABLE i_adcp
FOR ALL ENTRIES IN i_knvk
WHERE persnumber = i_knvk-prsnr.
ENDIF.
IF i_knvk[] IS NOT INITIAL.
SELECT persnumber smtp_addr
FROM adr6
INTO TABLE i_adr6
FOR ALL ENTRIES IN i_knvk
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User Data like Function and Department

Dear all
I have to do a 1 time extraction of the user data. I need to know as in SU01 the Name, firstname, Function and Department.
I can not find in which table I can find the function and department.
Can somebody tell me where this information is stored and how the link to the user is made?
thank you
Herbert

Hi Herbert,
I found the data element for the function field (AD_FNCTN) from the screen and did a where-used to get table ADCP. This is keyed on Person number and Address number. You'll get these from table USR21.
There may also be a function module to get this data, but these are the tables you need.
Regards,
Nick

Dropdown lists for function and department on BP are sorted by key not desc

Hi,
In the new WEB UI the dropdowns for function and department are sorted by the key rather than the description.
This is causing the users major problems as they usually end up grouped together because of the way they were named.
Can anyone suggest how i can get the F4 help in the WEB UI for department and function so it is sorted by the description.?
Thanks
Matt

Ok here goes....
Department:
UI Component: BP_CONT
View: BP_CONT/ContactDetails
Context Node: RELATIONSHIP
Attribute: STRUCT.DEPARTMENT
Object Type: BP_CONTACT
Attribute: <DEFAULT>
Design Object: BP_CONTACTRELATION
Function:
UI Component: BP_CONT
View: BP_CONT/ContactDetails
Context Node: RELATIONSHIP
Attribute: STRUCT.FUNCTION
Object Type: BP_CONTACT
Attribute: FUNCTION
Design Object: BP_CONTACTRELATION
Hope this gives you enough infoirmation, and thanks for looking into this.
Thanks
Matt.

Functionality and Technical configuration

Hi....
If any one have SAP QM functionality and Technical configuration book-late then provide to me
thanks in advance
Bhavesh

Hi Gurus
Thanks for good reply because this will help for all QM leaders....
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Update BP function and department

Hi All,
I have created a contact person with associated internet user using FM CRM_ISA_UA_IUSER_CREATE. This FM does not allow for BP central data.
When I try to use FM BAPI_BUPR_CONTP_CHANGE I get the message that there is no relationship between BP and vendor exist, but if I run BAPI_BUPR_CONTP_CREATE at the same point in the code I get a message saying a relationship already exists.
How can CRM have it both ways????
Any sensible suggestions please.
regards
Julian

Hi Julian,
In a normal practice, you create an Internet user via ISA User Admin module by assigning BP and role. In this way a internet user get created a relationship get created between contact person of created user and assigned BP.
Could you please let me know if I am talking something else.
Thanks,
Hamendra

How to avoid contact person deletion when partner function is assigned

Hi All.
I need your help for a contact person issue.
I'd like to avoid a contact person relationship to be deleted when this contact person is assigned to one or more partner functions for any customer's sales area. In ECC I can't delete a contact person that is been used as a partner function in customer's sales data (KNVP). The system shows message F2 189. But it seems not to be the same in CRM as I'm able to delete this contact person relationship despite he's been used as a customer's partner function. Furthermore, when the contact person is deleted in CRM, no upload to ECC occurs, I mean, the contact person is still "alive" in ECC and linked to the customer.
Thanks in advance for your help.

Thanks, Prasenjit.
Yes, we're using Web UI, so I'll try to check the partner function assignment as you told me.
No problem regarding the concepts of contact person deletion and contact person relationship deletion, I know the difference. What I meant was that you can delete a contact person relationship in CRM (not the contact person itself but the relationship) and this relationship is not deleted en ERP due to the fact that this contact person is used as a partner function in the customer sales area. It seems CRM and ERP are working in a different way, using different checks that can lead you to inconsistencies.
Kind regards,
André

Contact Person in Customer Master to be linked to Partner function CP

hi,
My business scenario is that along with the address of the ship to party,the concerned persons name is also printed on the OR ,Deliver note and billing document.These names are changing alwayz,
Can some one tell me how can i link the contact persons in the customer master to the Partner function CP.Also i need to maintained multiple contact persons which can be then choosen at the SO level.
Kindly advise if there is some field in the sales order,which can be usd for the same(header level) and thereby the requirement be met.
In case u need to send a mail, kindly send on [email protected]
Thanks

Hello Priyanka,
(1) go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Partner Functions
Check whether the CP partner function exists or not. "CP" is SAP standard delivered Partner Function and must be there.
(2) go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Partner Determination Procedures
Check whether this partner function is included in your Customer Master Partner Determination Procedure for Sold-To Party or what ever account group you want.
(3) Now go to your Customer Master Record and create a Contact Person Record and save it.
(4) then go to Customer Master Record > Sales Area Data > Partner Functions tab and select the drop down list on Partner Fucntion to enter CP and select the drop down list for Customer Number and press enter then it should list your Contact Person Number then select it and save it.
(5) To flow this CP into Sales Order Make sure that the Sales Document Header Partner Determination Procedure has this partner function included.
Follow this path: go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Sales Document Header > Partner Determination Procedures
Thanks and please reward points if helpful.
Sree.

FM to fill activity partner and Contact person inside a BADI

Hi,
When i create an activity i need to check for a condition and process the activity accordingly. The condition is that when an contact person is entered mistakenly on the activity partner field then i need to move to the contact person field and also find out the corresponding activity partner and fill it.
For example, if i enter 123( assuming this to be a contact person) on the activity partner field, then i need to find what is the corresponding activity partner for this contact person(Assuming ABC to be the activity partner). I need to fill ABC on the acitivity partner field and 123 on the contact person field. I tried using ORDER_SAVE Badi for the same. The badi gets called and i am able to read the curent value from ORDER_READ FM. I just don't get as to how to fill the activity partner and contact person inside this BADI. I am not able to find any FM for the same. Can i request some help pls?
Thanks,
Venkat

Hi,
maintain the partner change on document manually and debug this FM to see what should be the inputs.
Maybe you are missing sth.
Other way, better, would be using crmv_event tcode. there you can register your FM that will change partner on document.
you can assign this FM for eg. to event AFTER_CHANGE and object PARTNER, and transaction category like Service Process.
you can read /people/radoslaw.stefaniak/blog/2009/12/16/crmvevent--what-is-it for more information.
Regards

Email address of contact person in Vendor Master

Hi,
I am trying to configure Contact person as a partner function. In P.O the user has to select the contact person at header level ,if there are multiple contatc persons in Vendor Master . Then in PO, the selected contact person name and email Id (which is mantained in conatct peson page of vendor master) has to be printed.
In addition could please tell me the Table name of email ID of Contact person that is mantained in Vendor Maser?
I tried with KNVK, ADr6 etc. but failed
I would really appreciate your solution
Thanks

Hi,
Vendor data should be in Central Address Management from 4.6c on...look at table ADRC with addressnumber from LFA1-ADRNR..
Vendor Master report with address, telephone number & email ID
Kuber

Account Merge - Moving Contact Persons

Dear all,
when merging two accounts we face the following issues:
- The copied contact persons from the source account do not get the work address from the master account
- The contact persons are only copied.
Is there a way to "move" the contact persons from the source account to the master accout and assigning them the new work address?
System: SAP CRM 7.0/SP5
Thanks and regards,
Jodi

Hi All,
I am also having an issue when moving contact persons on Account Merge.
The contact person's telephone number and email address does not get copied across to the master account from the source account. however other fields such as function and department for the contact do get copied across.
I am using CRM 2007 sp4.
Any ideas?
Thanks,
Jonathan

IDOC Contact person of Vendor

Hi everyone.
How is it possible to upload contact persons of Vendor?
Information of Vendor uploads into xml file by IDOC CREMAS, but this IDOC can't upload contact person.
And that is the problem.
Is anybody can help me to upload information of vendor with contact persons?
Thanks.
Edited by: Victor Stupin on Jun 19, 2008 12:25 PM

Segment E1WYT3M in CREMAS05 doesn't contain the necessary information for me.
There is only address of a Vendor.
For example when I use IDOC DEBMAS04 for uploading Customers, xml file contains a contact person.
Segment
E1KNVKM : Master customer master contact person (KNVK)
contains the necessary fields, such as
NAMEV : First name
NAME1 : Name 1
ABTNR : Contact person department
TELF1 : First telephone number
PAFKT : Contact person function
Is there any way to upload such fields for Vendor?

Sending mail from Contact person email id

Hi Guruu2019s
In Customer master, Under General Data tab, there is a Contact person which is having Email id.
The requirement is that to send PDF attached invoice automatically to the contact person (customer)from (Table : KNVK).
If the value for the email is available for that contact person, then only the invoice mail(attached PDF invoice) has to trigger to the customer. If not, mail must not trigger to the customer.
(Already code has been written for triggering of the mail to the customers and it is working fine).
Which fields I have to take into consideration for creating an access sequence. So that I can create a condition record in VV31.
Ex : Customer,Department, Contact person Function, Partner Function, Medium, Language.
Please correct me

Hi,
VV31 has nothing to with the contact person. The logic is that whenever an output is triggered, it looks into the contact person details and if email is maintained, email will be sent to him
In VV31, you only have to maintain the communication strategy for emails. Your communication strategy should include internet/email as one of the communications. If this is done ,and if contact person has email id, it should work without any problem, of course, if the code is enabled for emailing.

Srm 7.0 - Transfer of Supplier - Temporary Contact Person Creation

SRM 7.0/ECC 6.04
During transfer of supplier from supplier directory from ROS/SUS to EBP client, and vendor replication from ECC to SRM as Supplier Portal the system is not creating temporary contact peson. Per SAP documentation if the Temporary contact person is checked in configuration the system should creare CP and User ID automatically during transfer of Supplier/vendor Data. There is no XML message generated by the system except an entry is added to supplier monitor cockpit.
Not sure if we are missing a step or this is a SAP issue. Has anyone done this implementation and seen this working?
Thanks,

Hi
We can create the Contact person for the vendor with the following roles in SRM 7.0
SAP_EC_BBP_ADMINISTRATOR-->SAP SRM: Administrator
SAP_EC_BBP_PURCHASE-->mySAP SRM Purchaser
SAP_EC_BBP_ST_PURCHASER -->SAP SRM: Strategic Purchaser
Select the vendor created by you from the 'Business partner' page and click on 'Create Contact person'.
Enter the details required as per the requirement and save.
Regards,
Chandolu Ramesh

Contact person function and department configuration

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