Contacts app automatic Link - serious problem

I used the stock software for Sony Xperia Z2.
I am incredibly frustrated with the way the contacts app links contacts randomly and without my input. 
Every now and again I have to delete all the contect on the Contacts app so I stop getting the "unfortunatelly contacts has sttopped" messate.
Everytime i do it, the application decides to link together contacts that are not at all related following some random set of rules. Funny enough, the links the application decides to stablish don't happen in the same way everytime everytime I do it.
This means that I spend more time sorting my phone contacts than enjoying my "top of the range" phone. 
My Nexus S, more than four years old and running on 4.4.4, doesn't suffer any problems like this with the default contacts application.
Is there any way I can disable the automatic linking option from my phone?? Because that would be ideal!!!
Kind Regards,
Javi

I'm afraid i don't know of any way to disable linking of contacts but i will forward this internally as feedback.
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

  • Problems wih contacts automatically linking

    I have two email accounts set up on my PB, plus Facebook, plus Twitter, plus LinkedIn.  The contacts app automatically attempts to link these accounts so that when I pull up, for example, John Smith, I get all of his contact info (facebook, email, etc) on one screen.
    The problem, though, is that the PB is not linking John Smiths accounts to each other but instead linking totally different contact together in a seeminly random fashion.  So I pull up John Smith's contact, and I see his info intermingled with, say, Sarah Fortis's Facebook info.  Worse, if Sarah Fortis sends me an email, the top banner of that email message then says it's from John Smith.
    Anyone else having this problem?  Anyone successfully resolve it other than going into clntacts and manually unlinking them all?  Thanks in advance.

    The messages app is supposed  to link only people with same first and last name. 
    Seeing as this post was not answered earlier in August either, and the manual does not suggest a remedy, then maybe the problem is specific to your account and email provider combination, and in fact people are not suffereing this in any numbers.
    So I would suggest you  use the Messages app for email only and use either the plain browser with bookmarks for social networking or the specific Facebook and Twitter apps.  You should get status messages sent to your email address anyway I guess. 
    Most similar problems in the forum have been when using email with social network accounts in Messages, Removing the social stuff usually remedies it. 
    Social networking providers do their best to cross contaminate and maybe this app puts the final touches to it.
    I know people do use them for business so I will suppress my usual derision for such "social" networking services, but I admit to never using them on Playbook, so more informed advice is still welcomed. 

  • The Links feature in my Contacts App (Address Book) won't worked functionally !!

    I dont know when, why or how but suddenly I notes that all my records on the Contacts App are linked to each other randomly !!
    I have to rearrange the links again (record by record) / (contact by contact) but after a while it returning back again with the random links on some records (contacts) !!
    any idea how to solve this ? it is driving me to crazy since I have more that 8,000 records in the Contact App !!
    Best Regards,
    Johar
    Saudi Arabia

    Hey Cborsotti,
    Welcome to the BlackBerry Support Community Forums.
    Currently the BlackBerry Desktop Software does support Windows Live Mail,
    The following applications are supported for synchronization with BlackBerry® Desktop Software 6.1:
    •IBM® Lotus Notes® 6.5.5, 7.04, 8.0.3, and 8.5.1
    •Microsoft® Outlook® 2003, 2007, 2010 (32bit & 64bit mode)
    •Microsoft Outlook Express 6, and Windows® Contacts (Windows Vista™ Address Book and Windows Vista Calendar, Windows 7™ Address Book)
    •Novell® GroupWise® 6.5, 7
    •Yahoo!®
    This information can be found here: http://btsc.webapps.blackberry.com/btsc/KB12268
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • My Client is having a serious problem with the Contact Form Widget

    My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
    I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
    When I look at  'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed?  If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field.  My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
    Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
    Can anyone help me figure this out? I really don't want to disappoint my first client.

    Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form.  You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
    If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan.  This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents".  Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
    There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues.  On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
    Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
    I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get.  You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later.

  • How can I link contacts (e.g.. Facebook and Exchange) in Mountain Lions Contact App

    After I installed ML and setted everthing up, everthing is fine. On my iPhone and iPad as well as on the Mac the contacts are there. Alle contacts with same Name / Email are linked. But some, where name is not 100% matching are not. On iPhone and iPad i can link them manually but this linking is not synced between the devices. Well anyway, this is not a problem. Then i tried to link the respective contacts in Contact App on the Mac. There seems to be no option to do that. How can I link contacts on the Mac?
    Thx
    Jan

    Do you think it's acceptable if I simply put the contact email address without a link so users can just look at it and then copy and paste into their own web client/browser?
    You have to be a masochist to consciously publish an email address on a site anymore.   In a matter of weeks or months, you will get hit with so much spam mail, you won't want to open your inbox.
    Use a form-to-email-processing script in PHP, ASP or whatever programming language your server supports.  Find one that hides your email address and has good spam prevention built-in.  It may take you an entire day to set-up your first contact form but it's worth it.  Otherwise, use a service. See links below:
    Form-mailer.php script from DB Masters
    http://dbmasters.net/index.php?id=4
    Forms to Go from Bebosoft (script generating software)
    http://www.bebosoft.com/products/formstogo/overview/
    Wufoo.com (on-line form service)
    http://wufoo.com/
    Nancy O.
    Alt-Web Design & Publishing
    Web | Graphics | Print | Media  Specialists
    http://alt-web.com/
    http://twitter.com/altweb
    http://alt-web-design.blogspot.com/

  • I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was hot at charging time.

    I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!

    Hi Suzy Q,
    I can send and receive calls.
    I get "messaging stopped" when doing a lot of texts.
    Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid  on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
    When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
    It runs slow.
    I have 5 apps on here. I should be able to have a  lot of apps on here, and play music, and have files, and...and....and.
    I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
    When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
    I get VZWAVS has stopped. (not sure if those are the right letters)
    The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
    I get a black screen on occasion.
    sometimes the proximity sensor doesn't work.
    sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
    I soft reboot often--turn it off wait a bit and

  • SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

    I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
    The Verizon phone is my second Palm Pre.  (The original Palm Pre which came from Germany worked perfectly with Companion Link).
    The Verizon Palm Pre is a Palm Pre Plus.
    As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
    I started out with Companion Link software Version 3.0 Build 3096  -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
    The Companion Link software is configured to ONLY synch one way
    FROM my Palm Desktop on my computer to the phone via USB
    (I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to). 
    When I synch the Palm Desktop to the Palm Pre the following occurs:
    The Calendar synchs fine.
    The contacts do NOT synch properly. 
    I have 1,500+ contacts in my Palm Desktop. 
    For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear.  But I have the option to link additional contacts under John Davis if desired (AS IF!!).
    So, 1,200 of my contacts do NOT appear in the contact list.  If I want to call my husband, and type in Bruce, NOTHING comes up.  BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband.  Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
    SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
    I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
    FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated.  I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine.  AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
    I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
    I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point. 
    I have tried synching from different computers
    I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
    I have run Web OS Doctor
    Nothing helps.
    Every time the phone does exactly the same thing described above.
                When I synch the phone it tells me:
                Web OS:     Added             1543/1543    Contacts to the phone
                PC:              Updated          1232/1232     Contacts
    (The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
    Needless to say, Companion Link says it is the phone. 
    Palm says it is the Companion Link third party software.
    Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
    Companion Link has told me variously that:
    -  This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
    -  Only TWO people have ever had this issue (me and someone else unnamed);
    -  That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
    -  I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers.  (I don’t believe this)
    -  AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
    Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
    This does appear to be the Synergy feature run amok.  But how to correct it???????
    I love the Palm Pre.  I love my Palm Desktop 4.2 software.
    If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
    Does anyone out there please, please, please have a solution or a suggestion that will help?
    Post relates to: Pre Plus p101vzw (Verizon)

    Hello,
    I am almost as frustrated as you.  Purchased my pre plus back in may and bought the companion link software immediately  ( I have synced via usb for years on other palms to lotus notes)  All the information from companion link states that it does the job.  I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link,  IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers.  NOTHING WORKS.   Probably been through all these steps listed 50 times by now.  Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work. 
    I am extremely disappointed in my pre because of this.  I did my research before making my purchase, it appeared possible.    I WAS a long term palm user.  Currently looking at new phones and never again a palm.  Companion link should be more careful about what they say they can do.  One of the service techs actually told me that if I wanted it to work I should ditch my palm.  That's service for ya.
    Good luck,  the fight got the better of me.  I am done.

  • Automatically Link Contacts Macbook Pro

    I have contact cards w/ same names in both my Google and iCloud accounts. I know how to manually link the contacts. However, in the help section of the Contacts app on Macbook Pro, it states, "
    If you have more than one card for a contact, you can combine them, preserving all the unique information.
    If the contact cards are in different accounts: You can link them, which retains the separate cards, but displays the combined contact information in one card.   If contacts have the same name, the cards are linked automatically.
    So apparently, it should "automatically" link contact cards that have the same name. This would save alot of time compared to manually linking them. However, I'm finding that it IS NOT automatically linking cards w/ same name.  I have Google, FB, LinkdIn, and iCloud contact cards w/ same name. It automatically links my Google (default account) w/ FB and LinkdIn cards. But it doesn't autolink my Google and iCloud cards. Anyone having similar issue/know fix? Or am I misunderstanding the Help Section's statement?  Thanks!

    Which account (on your phone) is set as the default?

  • Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage.  How can one fix this problem?

    Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage.  How can one fix this problem?  It works on the iPhone.

    It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.

  • HT202213 Can multiple iPhones share one iTunes without syncing the phones together? We just got new iPhones and set up desperate apple id's, but don't know if we can both sync to our existing iTunes without linking our phones together (contacts, apps, etc

    Can multiple iPhones share one iTunes without syncing the phones together? We just got new iPhones and set up seperate apple id's, but don't know if we can both sync to our existing iTunes without linking our phones together (contacts, apps, etc) ????

    How to use multiple iPods, iPads, or iPhones with one computer

  • Some problems with Contacts app and Apple iCloud CardDAV sync

    Hi all,
    I've managed to get my iCloud Contacts to sync with Playbook 2.0 Contacts app using the CardDAV account.
    So far, so good, but I'd like to report many small annoyances which make me feel sad.
    1. No clear separation between the accounts. I have the Contacts from two of my Gmail accounts and now from iCloud. There is NO WAY to view just one account, one must see all of them.
    The Messages app is clearly better for separate different accounts.
    2. The sort options are poor. I can sort by First or Last Name, but the presentation is still First Name followed by Last Name. I like the Last Name first. And the sort reverts all the time to First Name. VERY ANNOYING!!!
    3. Related to item #1, no possibility to indicate when the new contact will be created. I presume it will be created on my Gmail account, because it's my primary account, but no mention about it.
    4. Some fields are missing. I presume it's just the limiation of the Contacts app. For example, the Spouse field syncs, but not the Father, Mother or Child fields.
    5. The Groups are synced as empty Contacts with the Name = Group Name.
    6. No advanced sync options, like iCloud -> Playbook only to avoid to screw up my whole Address Book.
    Hope all those annoyances will disappear with time. I understand that some problems with Google Contacts sync are due to Exchange limitations, but I hope full CardDAV support will be added soon. 

    I will figure out to to use Mail, Contacts and Calendar in best possible conditions, don't worry. I use them all the time, so for me it's a vital question, overwise I just sell the Playbook. 
    So far, Contacts suck because of the limitations enumerated in my first post, Messages suck because of the impossibility to select multiple messages at once and Calendar sucks because it doesn't support the Floating Time Zone.
    All iCal users that use and abse this feature understand me 

  • HT5622 hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem!

    hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem! and in the billing info there is pop-up box saying i have accessed my account from didfferent computer but no i have been doing it from the same pc. please help me out.

    Tap Settings > General > International. Make sure the Region Format is correct.
    As for your Apple ID. Tap Settings > Store > Apple ID > iForgot
    Resetting your Apple ID may help.
    Congrats on your new iPad !!!

  • The Contacts app continually adds last names that I edit out.  this happens across MacBook, iPhone, and iCloud.  I have even fully deleted the contact and reentered.  I am about to move to Android !!  From posts it looks like this is a common problem.

    The Contacts app continually adds last names that I edit out.  this happens across MacBook, iPhone, and iCloud.  I have even fully deleted the contact and reentered.  I am about to move to Android !!  From posts it looks like this is a common problem, but I've never seen an explanation or fix from Apple.  Does anyone know how to correct this?

    It is asking if you want to delete all the iCloud contacts off your Mac (not in iCloud).
    Delete them. If you keep them you will have duplicates when you turn it back on. You will have the copy you kept and another copy when they resync with iCloud

  • Viber Contacts and Contacts App Sync Problems

    Problem:
    I see all the contacts only in Viber contact list, but do not see them in my contacts app
    Question:
    How to make all contacts from Viber contact list appear in contacts app?
    How do I sync or what do I do, so my dad has his contacts back?
    Me (iPad) and my dad (iPhone 5s) are using the same apple ID, (but we live in different countries), recently all of the contacts from his phone has been transferred to my device. This has never happened before, so I decided he just pressed something that has synced our devices.
    About 1500 of his phone contacts has been added to my contacts - after I deleted them, they were also deleted from his phone. I tried to backup from iCloud (the last restore was 2 days ago, while I still had his contacts), but it did nothing - I still had only my contacts. Then I restored backup from my macbook and the contacts appeared, all of his and mine, but the problem is that they appeared only in Viber and none of them appeared in Contacts App. I tried syncing again with iTunes and iCloud, but got the same old contacts without his, so I had to restore backup again.

    UPD: I've put contacts back to contact book by going into vibe settings and choosing which contacts to show.
    But the sync problem still persists: If I connect to wi-fi or computer it syncs and Im getting my old contacts, not contacts from both devices
    How do I import all, new list of contacts back into iCloud?

  • After I upgraded to ios6 , my iPad gmail was something wrong because it always hang and switch off the App automatically . It is very irritating . Please let me know how to solve this problem because I have to read my email everyday . Thanks .

    After I upgraded to ios6 , my iPad gmail was something wrong because it always hang and switch off the App automatically . It is very irritating . Please let me know how to solve this problem because I have to read my email everyday . Thanks .

    Double tap Home button, delete Mail from multitask-bar.
    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
    Note: You will not lose any data.

Maybe you are looking for

  • How to make a UI Element visible or invisible

    Hi, I have a dropdown and three input fields in my screen. Depending on the value in the drop down only one or two or three input fields can be made visibile or invisible. Kindly help me how to make a field invisible? Thanks in advance. Regards Shant

  • Photoshop CS4 Crash at startup

    My wife recently opened Photoshop CS4, which she's been using successfully every day since last April, and it crashed.  The windows and tool bar show up for five seconds or so and then it just crashes and gives me this useless drivel: Process:       

  • Hi pls help me its urgent

    hi experts' i have to generate asset utilization report in webdynpro inputs for report are some rfcs i get result from rfcs i need to float report i used bussinessgraphic object its not interactive if i go for tables how to create tables with drill d

  • List of predefined style sheets (css)?

    Hi everybody, I am looking for a list of available stylesheets, which are configured in the theme editor. I know that there is a css file on the server (usr/...) but as an developer you normally have no access to the server. Is there a list of the st

  • HT201365 I enter my confirmed password but nothing happens

    I have not lost my phone but this morning I see "activation required" so I slide open and see I have to put my Apple ID and password, I do that and nothing happens.  I go to Apple online and change my password and try again, nothing happens.  What is