Content Services ES on WebSphere issue

Could you be so kind to help us resolve an issue with Adobe Content Services ES errors on WebSphere app server?
One of our customers have an installation of Adobe LiveCycle ES 8.2 on IBM WebSphere App server with DB2 database.
The version of WebSphere is 6.1.0.15, DB2 is 9.1.
They have the following problem with ContentSpace. After installation everything worked all right but after app server restart they got the next error:
[3/2/09 18:42:53:047 MSK] 00000031 ContextLoader E org.apache.commons.logging.impl.Jdk14Logger error Context initialization failed
java.nio.BufferUnderflowException.
If we reboostrap the database and clear lcds_data directory the error disappears but on the next restart it appears again.
Has anyone got the same error and maybe know how to resolve it?
Thank you in advance for your answer any help will be appretiated.

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Classloading issues with Oracle AS 10.1.3.3 and Content Services 10.1.2.3

Hi,
Installed
Oracle Content Services 10.1.2.3 and Oracle AS (SOA Suite) 10.1.3.3.
Goal
Deploying custom webservices on the Oracle AS which invoke the Content Services webservices API. These custom webservices are invoked from ESB processes to upload content.
What does work
The pre-installed oc4j home of Oracle AS 10.1.3.3 has no pre-defined shared library for Oracle Content Services. So if we create a shared library containing the Oracle Content Services 10.1.2.3 jars (axis.jar, commons-discovery-0.2.jar, commons-logging-1.0.3.jar, content-ws-client.jar, http_client.jar and wsdl4j-1.5.1.jar) and include this shared library during deployment of our custom webservices, content is nicely uploaded without problems.
Problem
However, we created another oc4j instance (oc4j_services) on which these webservices should deployed and run instead of the oc4j home instance. This time Oracle AS already creates a pre-defined shared library for Content Services containing a 10.1.3 version. This library is not compatible with Content Services 10.1.2.3.
We tried to create another shared library with the same name (oracle.ifs.client) but another version number (10.1.2.3) and import it during deployment of our webservices (and exclude the 10.1.3 version), we also placed the Content Services 10.1.2.3 jars into the oc4j home applib and oc4j_services applib directory. Nonetheless, we either get a classnotfound or exceptioninitialization error.
Anyone has a solution to this?
Regards, Ronald

The log file shows:
ERROR [AJPRequestHandler-RMICallHandler-6]: oracle.classloader.util.AnnotatedNoClassDefFoundError:
     Missing class: oracle.ifs.fdk.RemoteLoginManagerServiceLocator
     Dependent class: oracle.ifs.examples.ws.WsConnection
     Loader: FAC_WS_Content_Services.root:0.0.0
     Code-Source: /oracle/as_soa/j2ee/oc4j_services/applications/FAC_WS_Content_Services/FAC_WS_Content_Services.jar
     Configuration: <ejb> in /oracle/as_soa/j2ee/oc4j_services/applications/FAC_WS_Content_Services
The missing class is available from the following locations:
     1. Code-Source: /oracle/as_soa/j2ee/oc4j_services/shared-lib/oracle.ifs.client/10.1.2.3.0/content-ws-client.jar (from <code-source> in /oracle/as_soa/j2ee/oc4j_services/config/server.xml)
     This code-source is available in loader oracle.ifs.client:10.1.2.3.0. This shared-library can be imported by the "FAC_WS_Content_Services" application.
But, if I select the shared library in Oracle AS EM, it states that my application (FAC_WS_Content_Services) does import this shared library.
Regards, Ronald

Cluster and Content services

Hi,
    In our environment, we have two nodes in a cluster with Content services runnin on both the cluster nodes.
     One of the process, which is configured to have watched folder end point. This process reads the document from watched folder and stores the same
     in specified content space structure. When it is stored in content space we store the node id of the same for future reference.
     Now we have run into a situation where content from watched folder is read by Cluster Node A and stored it in Content Space under content services
running on Cluster Node A. Now say after 5 mins we need to retrieve the same content but this time the process to read the content from content space runs on Node B.
Content is read using retrieveContent service by passing node id which we have stored earlier but some reason it is not able to find the content.
Does Livecycle automatically synchronises the cluster nodes for content and how often does it happen?
Any suggestion on how to get around this issue.
Regards,
Vik

For content services in cluster, content is stored at a shared location which can be accessed by each node. Only indexes for this content is synchronized across cluster nodes. Please make sure that content storage root directory is a shared and accessible location for all nodes in the cluster.
Could you please perform a quick test?
1. Go to http://node1:port/contentspace and add a content here.
2. Now go to http://node2:port/contentspace and verify that you can see the content added.
Thanks,
Pankaj Parashar

URGENT: Content Services using PL/sql utl_http

I'm using Oracle Collaboration Suite Content Services Version 10.1.2.0.0 (Oracle 10g Enterprise Edition Release 10.1.0.4.0).
Using PL/sql, I want to be able to retrieve a html document stored in a folder in Content Services, and store the contents of that document in a table.
I can retrieve and store the contents of the document if it stored anywhere - I just can't when the document resides in Content Services.
Within PL/sql I am authenticating using utl_http.set_authentication, then using utl_http.request_pieces.
I'm not getting an error message, just the "<" character stored in my table.
Can I not use utl_http.request_pieces for retrieving a document in Content Services?
Thanks
Paul

HI Michiel
I am also trying to achieve something similar to that. I am trying to call a web service that sends an xml attachment over MTOM? Kindly, let me know if this was achievable from your end? I mean how did the issue got resolved.
thanks
vijay

Content Services Provisioning.

My understanding is that when a user is provisioned they are only partially provisioned unitl the user logs into Content Services.
This creates a problem in the fact that I use the webservice API to identify users to assign access to folders during an automated BPEL process. The problem is that if this process starts before the user has logged into CS at least once then it does not find the user.
Is it possible to either programmatically fully provision users or to somehow simulate what is down when a user intially logs in through the web client.

I have had all kinds of problems and have had to look for many hours on metalink, forums and the net to piece together ocs 10.1.2. I now see that they have given a huge patch out for every aspect of ocs 10.1.2. Hopefully, after implementing these patches will solve most of these problems. If not, then you will as I have done create a service report about exactly the problem you are having. Hopefully, they can resolve the issue. I am willing to help you, but I would need a good description of your problem first.

CONTENT SERVICES FOR SAP

Sup forum
didnt where to post this doubt.
Im in the process of instalation of Content Services for SAP 5.3. SP3.
Im testing archive services for sap 5.3. sp3. (archive services for sap installation guide page 63 "testing connection between sap and archives services")
IF_HTTP_CLIENT -> RECEIVE 1 ICM_HTTP_CONNECTION_FAILED
i m searching info about this issue and i didnt find out anything relate to this problem.
If somebody has a clue about it, dont doubt to write it down
THANKS IN ADVANCE

Jarek,
Did u manage to find an answer for your question? If so please can you share it with me?

Content services = full alfresco funtionality + LC -Services?

Is "LC Content Services ES" a complete Alfresco-Installation + Integration Services to LC Es?
Which version of Alfresco is included with LC ES Update 1?
Best regards
Martin

Hi Martin,
1. 0n which version of Alfresco is ContenSpace based?
Alfresco 2.1
2. Is the full functionailty of Alfresco available except changes made by Adobe? Which changes has been made by Adobe (not in detail but as topic list ) Can I rely on full Alfreso functionality as described and outlined by Alfresco if a license LC content space togehter with other LC components?
The features documented in the LiveCycle Content Services documentation are supported by Adobe and hence we recommend
you refer to the LiveCycle documentation.
The key differences between Content Services and Alfresco Enterprise Edition are:
- Web Content Management is not embedded/distributed.
- Replacement of jBPM with LiveCycle Process Management.
- Replacement of PDF libraries
- Security enhancements to ensure Single Sign on with other LiveCycle components such as Workspace and integration with LiveCycle user management.
- Support for the full LiveCycle 54 platform matrix including clustering/failover.
- Integration of LiveCycle Solution Components such as PDFG/Rights Management.
The key architecture of Alfresco in terms of Java APIs, ACPs, customization of content models, actions,etc.. stays the same.
Upcoming over the next few months are documentation updates specifically aimed for developers around the SDK and articles posted on the developer network which should bridge the current gap.
Please call Adobe Enteprise Support with any issues you have and they can help you.
Thanks,
Ashish Agrawal
Product Manager

Provisioning users in content services

Hello.
I am having trouble with provisioning a couple of users for content services. I have ssl enabled on ocs 10.1.2, and I have discussions and workspaces enabled. Most of my users have content services enabled when loggging into portal, but I have two users that content services is not initializing with. The content services box is empty except for the warning "Failed to retieve content. Contact System Administrator if problem persists." I have tried to deprovision and reprovision content in the oiddas but to no avail the services for those users never seem to get provisioned. I removed one of the users from the directory and created the same user again. Beware that causes the user to be unable to log into the portal until you have deleted the user from the portal schema in the database. Any suggestions or help with my problem will be greatly appreciated.

I have had all kinds of problems and have had to look for many hours on metalink, forums and the net to piece together ocs 10.1.2. I now see that they have given a huge patch out for every aspect of ocs 10.1.2. Hopefully, after implementing these patches will solve most of these problems. If not, then you will as I have done create a service report about exactly the problem you are having. Hopefully, they can resolve the issue. I am willing to help you, but I would need a good description of your problem first.

Cloud Content Service Error

I created a test app NTestApp1 and published it into App Cloud Catalog. While adding app NTestApp1 onto landing page NLandingPage, I received an error saying “Cloud Content Service Error. Cloud Content can not be added because the cloud content is not configured properly. Please check your settings and try again.”. I noticed, same error message is displayed in all cases. I do not see specific error message about error so that I can make changes accordingly. Is there any way to look at error log of Cloud Content? It would be very helpful, if I get detailed information about error.
I have attached few screenshots which would help to investigate this issue.
1. Error
2. NTestApp1 Service Details
3. Response to the Create URL Call:
4. C# source code of Create function
public stringstring
string rtnJson = "{\"recordDefinition\": {\"ContactID\": \"{{Contact.Id}}\"}, \"height\": 256, \"width\": 256,\"editorImageUrl\": \"https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcQGBPWyhmHWr_WiLRkJlJU1yvy-ZalB4ftnN5BnLvZPGQc3sahPTQ\"}";
return rtnJson;
[OperationContract]
[WebInvoke(Method = "POST", RequestFormat = WebMessageFormat.Json,
ResponseFormat = WebMessageFormat.Json, BodyStyle = WebMessageBodyStyle.Bare,
UriTemplate = "create/instance={InstanceId}")]
string create(string InstanceId);
It would be great, if anybody can share steps to develop and configure app (content service) into Eloqua App Cloud Test Environment. I went through few documents but could not find exact steps.
Message was edited by: a4a84d71-3783-4065-b914-d1927da05f0b
Message was edited by: a4a84d71-3783-4065-b914-d1927da05f0b

Hi,
I suggest you could try to add this code into your app_start() methods.
protected void Application_Start()
HttpConfiguration config = GlobalConfiguration.Configuration;
config.Formatters.JsonFormatter.SerializerSettings.Formatting =
Newtonsoft.Json.Formatting.Indented;
Also, you could see this reply(http://stackoverflow.com/a/13274791 ).Please try it.
Regards,
Will
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EMC Content Services for SAP

Hi,
We are looking into producting a solution for electronic billing using iDocs.
Someone mentioned that it might be possible to utilise Contyent Services for SAP.
Does anyone know if this can work with iDocs?
e.g. iDocs be passed in some way to this to be transformed into XML.
Regards
David

Hi Christoph,
Thanks for your answer.
The issue is while trying to define a Content Repository in transaction OAC0. -
I get this error - HTTP error: 404 Not Found -
I have the following settings:
Document Area : ArchiveLink
Storage type: HTTP Content Server
Version no. 0045
HTTP server : IP of the Documentum Server
Port Number 9081
HTTP Script: /webtop/drl/objectId/contentserver.dll (This file may not be available - where do I get this from?)
Transfer drctry: /usr/sap/QA1/SYS/global (This directory is on the SAP server - is this correct or should it be on the Content Server?)
Also, EMC says that we have to install the additional software - "Content Services for SAP" - Do we require this for establishing a connection?
Best Regards,
Dinar Karkhanis

Setting http headers from Cisco Content Services Switch

Hi
is it possible to set the http response headers for some particular type of requests.
we want to set the http header (
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
Cache-Control) for statuc resources to force browser/proxy server to cache them for a particular amount of time.
From the following confuguration guide it looks it is not possible. is it correct ?
Cisco Content Services Switch
Content Load-Balancing
Configuration Guide
Software Version 8.10
thank you very much for your help.
Regards
Hafiz

Hafiz
You will get a faster and much better response if you move this post into the "Data Center - Application Networking" forum where they deal specifically with load-balancing issues.
Jon

EQP-80106: S2S Authenticating failed null - Content Services crawl

Hi,
I have applied patch 5240005 and followed the readme.
Can you confirm what is meant my step 3b
"It must have set the orcltrustedapplicationgroup attribute in the application entity to the group: cn=Trusted Applications,cn=groups,cn=oraclecontext. "
I also don't have the "cn=CSGroups" LDAP group base. I have set the value to be "cn=OCS_PORTAL_USERS,cn=groups,dc=uk,dc=oracle,dc=com" Is this an issue?
The crawler is only using 1 thread but I am seeing the error
16:18:26:346 8     filter_0          EQP-80106: S2S Authenticating failed null
16:18:26:346 8     filter_0     null oracle.ifs.fdk.FdkException oracle.search.crawler.CrawlingThread:run:1337
16:18:26:366 8     filter_0          oracle.ifs.fdk.FdkException: ErrorCode = ORACLE.FDK.InvalidCredentials; DetailedErrorCode = null; ServerStackTraceId = null; Info = null; Entries = null
Any pointers appreciated.
Joel.

From one of our developers:
The application entity that you created in the previous steps should be changed to indicate that it is in the trusted group. This can be done by adding the “cn=Trusted Applications,cn=groups,cn=oraclecontext” to the orcltrustedapplicationgroup. If you are using oidadmin, you will not see the orcltrustedapplicationgroup property in the default screen – you should click on the radio button that says “show all attributes” and then you will see it.
The cn=CSGroups is the ldap base for searching groups. You need to enable the group sync in Content Services so that content services groups are synchronized to OID. When you synchronize them, the CS groups may not live in the same group ldap base (the default groups go to cn=groups,cn=oraclecontext,dc=uk,dc=oracle,dc=com). This is used for that purpose. (if you don’t have any CS groups and don’t care and will not create any CS groups, then you don’t have to worry about this)

Recover a single file in Content Services

I've been asked to document how we would go about recovering a single file in Content Services. The Trash/Archive angle I'm clear on, but what about an extreme case. Lets say that someone created a file, trashed it, emptied the trash, and then it expired from the Archive before the user realized that they needed the file.
Is it possible, and if so how would one go about getting the file back assuming that there is a full db backup once a day?
Would enabling BFILE aging help? If so, how?
On a related note: If archive is set to expire content after 1 month, but BFILE aging is turned off, when does deleted content get purged from the Archive? It's not 1 month, as I have deleted files in the Archive going back to January.

Archive expiration and BFile aging are orthogonal. BFile pushes the LOBs of documents that are in the archive to bfile. Archive expiration deletes files from the archive after the configured time. If this is not the behaviour you are seeing please file a TAR and they can help check whether your system is configured correctly or if you are running into a bug.
regards,
-sancho

What to do if coustomer service can't resovle issue?

I am contacting Verizon in hopes to resolve my account issues. I am a relatively new customer to Verizon. I placed my order to establish service with Verizon December 22, 2014. A few days after ordering new phone service is when our horrific experience begins.
I called to transfer 5 active lines within a family plan from ATT to Verizon as a family plan. We did not have any problems signing up and the customer service rep was very knowledgeable and answered all our questions. They clarified there shall be no deposit or activation fees. We were to receive the promotional $150 credit per line within 1-3 billing cycles. The customer service rep ended the call after confirming our order was correct, expected monthly bill, and that we would receive our phones a couple of days after Christmas.
A few days after Christmas we contacted Verizon a 2nd time. We only received tracking information for two out of five phones. We called in to find out that there was only an order for a total of two phones. After being transferred more than three times someone was able to find the missing three orders and got them shipped.
Late January is when I contacted Verizon about not receiving a bill yet. I was then informed that they only had one phone line under my name. I was transferred to every department available. After about an hour someone finally was able to find all phone lines and combine in one account. In short, I called in a second occasion, and the five phone lines were still all separate. I went through the transferring and holding game again (1.5 hours), and was again told the issue was fixed.
Next, we began to receive phone calls that our service will be disconnected because of no payment. I called in to investigate. They insured me my account was up to date, and to disregard the phone calls. A few days later, one of our phone lines had been disconnect. I had to place a call once again (call time more than 2 hours). During this call the agent found the account that was disconnected. It was still not included on my family account and was being billed separate. (A bill I never received). The agent informed me that I would have to pay the disconnect account charges before they can combine to my family account. This agent informed me they cannot zero balance the account even after I told them the accounts were wrong due to Verizon. This agent was not willing to resolve the problem as 90% of the Verizon’s agents I talked to.
During this same call I was transferred to another agent that took their time to completely investigate my account. This agent stayed on the line with me while I spoke with other agents about the issue. With her help I was finally able to get all five lines on one plan and receive ONE monthly charge.
Unfortunately the story does not stop here. I once again had to contact Verizon. The first full bill we received was astronomically high compared to what the initial sales rep discussed during the ordering process. The agent found that we were not being billed correctly. They went through and adjusted accordingly. I also informed them that we had not received any of our (5) $150 bill credit per line as promised. This agent sent me a personal email re-capping all adjustments. This agent was very helpful in trying to fix my account.
To continue, on Thursday of last week I received a call from Verizon that I have an account in collections and I need to pay the balance to avoid the account being reported on my credit. I quickly informed her that this was a mistake and I only have one family account with Verizon. I initially expected stolen identity. After to speaking more with the agent I realized it was another Verizon scam to get me to pay your company’s mistake. She tried to transfer me to another department to resolve the issue. She returned on the line and stated she cannot get in contact with that department. She tried again and still no answer. She was not able to do anything about my account in collections.
As of today, May 4, 2015, we have had service for 4 full months and working on our 5th. So far we have received one sort of accurate bill (still not accurate based on our initial call to establish service), one out of five $100 phone credits (not within the 1-3 months), and lost countless hours on unsuccessful calls to Verizon’s incapable customer service. Only two out of more than 20 reps showed any apparent concern about our account issues.
In conclusion, what I would have considered a simple mix up by the sales rep has caused about 6 months of unresolved issues. This issue has been made aware to the company on at least 10 different occasions. I also completed a phone survey from Verizon that expressed all my issues almost 2 months ago. I still have not received any follow-up from my survey as stated.
I will not spend one more second on the phone with Verizon’s customer service discussing this same issue over and over again. I have been given false information every single time my account is promised to be corrected. I will also not do anymore of my own investigating into this problem that I did not cause. I know the issue inside and out. If there was anyone at Verizon that took my account serious this issue would have been resolved in a timely manner, and this letter would not be required.

IM sorry this was such a mess. It's not normal.
DId you sign up online? I have had good service in Verizon stores and will not do business online. Your experience confirms my concerns about lost phone, wrong computer entries and wrong billing.
there are a few mobility CSR on this forum, you should seek them out and hopefully get this fixed.
i Understand you can contact on Facebook and Twitter Also.

Windows File Properties vs. Content Services Properties

Hi.
On behalf of a customer I am evaluating Windows file properties vs. CS file properties.
Client Environment: Windows XP SP2, O-Drive.
Rightclick a File stored on O (O-Drive, Content Services).
a Props. Dialog shows up, the first tab is General*. It shows several file
properties among others the following:
- Last Access Date: This always shows Wed. 1 Jan 1986 00:00:00
Does this correspond to any content services file property? If so, why
is it always 1-jan-1986 00:00.00 and does not change? Is it a bug?
- Checkboxes Write protected* / Archive* / Hidden*
Do these correspond to any cs file property? Do these have any effect?
(I tried write protected, but it did not work as expected, I was able
to overwrite the file) Bug or Feature?
If these checkboxes do not work, could these be disabled through O-Drive,
otherwise users might get confused...
Regards, Tom
* (I don't know the exact english labels as I am working on a german client... so
I translated the german labels - sorry)

Hi. Sure, here's some collateral information:
We are evaluating Content Services for several customer projects.
During a presentation I held 2 weeks ago a customer asked exactly
those questions and I had to admit I could not answer.
So I retried on our test instance and checked the docu and still
could not get a clue how windows attributes and cs attributes correspond.
Then I asked MJS during last weeks workshop he did not know exactly either.
Hence I am asking on the forum.
Regards, Tom
(PS. If you require further background information you may contact me via email
or ask E. Neuwirth on Tom Gansor / OPITZ Consulting).

Content Services ES on WebSphere issue

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