Continual Error message: iTunes has encountered a problem

New iPad (first generation) owner here. Also have laptop with Windows XP. On it, everytime I open iTunes I get an error messsage reading 'iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error click here.' There's a 'Debug' box and a 'Close' box.
Clicking on the 'click here' link brings up a new error message that reads "Error signature AppName: itunes.exe AppVer:10.4.080 ModName: corefoundation.dll ModVer:1.63014.0 Offest: 0004bd33. A line below that reads 'To view technical information about the error click here. There is a 'Close' button after that.
If you click that 'click here' link you get line after line of computese. After that comes to an end it says 'The following files will be included in this error report: C:/DOCUME~1/Cheryl/LOCALS~1/Temp/7ffe_appcompat.txt and there's a final 'Close' button.
I've tried every button a number of times.
I've clicked 'Debug' - the computer 'thinks' a moment but nothing happens. I've Closed and reopened. Same song, 2nd verse.
I updated iTunes. No change. I uninstalled iTunes and reloaded it. Same thing happens.
I can't access iTunes or any part of it. I even had to google iTunes Help to locate this site.
I can access iTunes on my iPad, but am unable to sync my iPad and Laptop.
Thanks for being here, and for any suggestions you can offer.
Alaska1000

Clicking on the 'click here' link brings up a new error message that reads "Error signature AppName: itunes.exe AppVer:10.4.080 ModName: corefoundation.dll ModVer:1.63014.0 Offest: 0004bd33
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click Repair.
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. Although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things):
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up

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Error message "itunes has encountered a problem..." when it starts up...

Every time I try to open itunes I get the typical windows message that says "itunes has encountered a problem and needs to shut down." I've tried to reinstall, but it still does it. Any ideas?

hiya!
Itunes has encountered a problem and needs to
close
the first thing that i check for when people report
getting that message when they try to launch
their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly,
or do you get an error message?
if you get an error message, the first thing we'll
try is a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b
That was it. You're my hero!
Love you too,
JRD

Error message: "iTunes has encountered a problem..."

"ITunes has encountered a problem and needs to close. We are sorry for the inconvenience."
that is what it says when i open itunes
WHAT DO I DO!!!
I have tried re-installing, disabling norton, what else can i do???

hi bballv32!
okay, there's two main different possibilities with an error code 0x80040707 on an uninstall or a reinstall. (there are some much rarer ones, but we'll focus on these two at the moment.)
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if (1) doesn't seem to be a factor in your case, let's try the standard treatment for (2). Download the Windows Installer Cleanup utility and use it to remove your existing QuickTime installation registry entries:
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Error message: iTunes has encountered a problem and needs to close

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I have re-installed and repaired iTunes.
pls helP

Hi!
Thanks for responding. The error signature in the box shows the following:
EventType: BEX
P1: iTunes.exe
P2: 9.2.0.61
P3: 4c18061b
P4: iTunes.dll
P5: 9.2.0.61
P6: 4c1805f8
P7: 0004be7e
P8: c0000409
P9: 00000000
I spent over an hour on the phone with support yesterday and nothing we tried worked. It appears to get hung-up when it's syncing (at 178 or 12521 songs). I'm desperate to get this fixed and appreciate any ideas or suggestions of things to try.

"error Report" "iTunes has encountered a problem and needs to close" HELP!!

every time i try to load itunes i get this message
"error Report" "iTunes has encountered a problem and needs to close". i have tried uninstalling and reinstalling. i tried removing quicktime through my control pannel and then reinstalling. ive tried running scans and pretty much anything else i can think of. at this point i might just return the ipod. anyone have any ideas.

Have you tried uninstalling Quicktime? If not try that. If you are still having problems then do this.
1. Uninstall both iTunes and Quicktime.
2. Delete the folders iTunes and Quicktime where installed in.
3. Reboot.
4. Delete C:\Documents and Settings\<<Your User ID>>\Application Data\Apple Computer\
5. Delete C:\Documents and Settings\<<Your User ID>>\Local Settings\Application Data\Apple Computer
6. Delete if in your My Documents folder there is a folder called My Music with a folder in it called iTunes. Delete or rename the iTunes folder.
7. Reboot.
8. Turn off all anti virus and firewall software.
9. Re-install iTuens.
If you still get an error after that your Windows install is hosed. You will need to format and re-install it first.

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Error message -ITunes has detected a problem with your audio config...HELP

error message - itunes has detected a problem with your audio configuration. audio/video playback may not operate properly...
ive gone through the itunes support steps such as reinstalling quicktime and itunes and nothing seems to work... itunes still open...but then nothing plays...please help me

I've cobbled together a few ideas courtesy of some posts made by the inimitable b noir concerning this particular problem .
First ...
... let's try swapping out your QuickTime, taking a few additional explicit precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
Next ...
If you're still getting the message with a fresh quicktime in place, let's check to see if something is awry with your sound card.
Open your "Sounds and Audio Devices" control panel. Click the "Audio" tab. Is the correct default device showing up in the "Sound Playback" area?

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
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Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
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one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
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Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,...

Keep getting error msg: iTunes has encountered a problem & needs to close.

My iPod and computer have worked fine for a year and now....iTunes won't connect. If I plug in my iPod I get this msg...if I click on iTunes, I get this msg. Uninstalled and reinstalled...same error. Help please! I want more music and I am such a computer idiot!

Ta, Amanda!
When you get back to the PC, if the QuickTime problem is a BEX and the QuickTime control panel error message is:
An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
... (the key here is that the message shows that the QuickTime.cpl is down in the \system32\ folder), then try proceeding as per my instructions to zach in the following post:
http://discussions.apple.com/thread.jspa?messageID=10932033&#10932033
(If the QuickTime control panel error message says something different, post back to let us know what it says.)

Odd error message: itunes has detected a problem with your audio

configuration. Audio/Video playback may not operate. I deinstalled and reinstalled. Suggestions? On Win 7 home. very strange. thanks!

I've cobbled together a few ideas courtesy of some posts made by the inimitable b noir concerning this particular problem .
First ...
... let's try swapping out your QuickTime, taking a few additional explicit precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
Next ...
If you're still getting the message with a fresh quicktime in place, let's check to see if something is awry with your sound card.
Open your "Sounds and Audio Devices" control panel. Click the "Audio" tab. Is the correct default device showing up in the "Sound Playback" area?

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Itunes will not open- "iTunes has encountered a problem and needs to close"

My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

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