Control Panel Response Groups Empty/Blank

Good day all - I am starting to tinker around with Response Groups and was going to create my first group. However, when accessing the Response Groups via Control Panel, nothing is labeled. Also, I noticed (running Lync 2010) there is not a service running
labeled "Lync Response Group" (not sure if this is required). My account is a member of the CSResponseGroupAdminstrator
Thanks

If that your only Lync pool and you're still configured for EV without that enabled?  I didn't know that was possible.  :)  Interesting.
That said, if you go to the properties on your Standard Edition Pool, you should be able to check that box.  Once checked, you'll need to publish the topology and rerun step 2 of the Lync deployment wizard to add the new roles.  Once the role are
added, you'll need to start additional services or reboot.  I'd suggest working with that off-hours and making sure you have a backup of your topology if you need to back out.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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