Convert Incoming Email to Inbound Email Activity.

Hello All,
I want to convert Incoming Email(gmail) to Email Activity. So how to link the Email details (from, to, subject, content, body text) and Activity details (Account, Contact, Owner, Process_type) to create an Inbound Email Activity.
Its not related to Outlook.
Sample code will be helpful.
Thanks & Regards,
Sanjani

Hi Sanjanni,
This can be done using CRM_ORDER_MAINTAIN FM. Place a break point in CRM_ORDER_MAINTAIN. Try creating an email activity to see the parameters to pass.

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Suggest me with a solution.
Regards,
Sanjani

For activity you must fill the following structures of 'CRM_ORDER_MAINTAIN'...
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
    EXPORTING
      it_activity_h             = t_activity_h
      iv_collect_exceptions = ''
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      ct_input_fields       = t_input_fields
    EXCEPTIONS
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      document_locked       = 2
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      OTHERS                = 5.
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Regards.

Notes not present in Activity " incoming Email"

Hi guys,
We are implementing « client side groupware » with outlook 2007 and experiencing at the same time some issues
Iu2019m running:
windows 7
outlook 2007
CRM 7.0
Description of the problem :
IN GUI
The activity "incoming Email" is created and the email can be read in the notes area with english language
In * WEBUI * the activity can be viewed but the notes area is empty
Does someone have an idea ?

Thanks for answering,
The transaction used are copies of standard incoming email transaction 0004
The process works fine if the activity created is viewed in CRMD_ORDER in the SAP GUI => Body of mail present
In WEBUI, the same activity does not contain the mail's body
Here's a link with some screen shots :
https://docs.google.com/document/d/1IdfT8gN24l9zVKtMPEEKzfbVbDPHhcyZa_83dP58vLM/edit?hl=en&authkey=CMmCl7QG#
Thanks in advance,
Jeff

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Apple is great!
Why is iMessage taking my incoming emails and then not making them available for my PC to get? Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).
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Hi Gurus
We've moved our incoming e-mail processing from a Non-ERMS set-up to an ERMS set-up.
Previously we were able to assign the Priority & Due Date for Incoming Emails in Transaction.
SPRO -> IMG -> Customer Relationship Management -> Interaction Center Webclient -> Agent Inbox -> Settings for Asynchronous Inbound Processing ->
Define Receiving E-mail/Fax Settings
Now with E-mails coming through via ERMS we have the following issues:
Priority is set to Medium when we require High
Due Date is set to 31/12/2099 when we require 24 hours from arrival into ERMS
Responsible Group is Blank when it should be the assigned Org Unit.
Is this something that is controlled throught the Rule Modeler, if so how?
Maximum points for the correct answer here.
Many Thanks in advance
Panduranga

Hi,
Yes you have to do settings in rule modeler, please go through the following link for ERMS and rule modeler and if you are still not able to solve let me know.
http://help.sap.com/saphelp_crm50/helpdata/en/83/0a94734da3439fabcd079cee3f3c72/frameset.htm
Regards,
Deepak
I think you need to do these settings in Transaction CRMC_IC_AUIGNADR
Edited by: Deepak Ahuja on May 14, 2008 4:15 PM

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from sharepoint side.

1.Install and configure the SMTP service
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http://technet.microsoft.com/en-us/library/cc262947%28v=office.15%29.aspx
http://office.microsoft.com/en-in/sharepoint-server-help/enable-and-configure-e-mail-support-for-a-list-or-library-HA010082307.aspx
http://office.microsoft.com/en-in/sharepoint-server-help/introduction-to-incoming-e-mail-HA010082306.aspx

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Hello,
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
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I have a emailcc field captured in incoming email settings, which is of format :
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Thanks...
sk.Rakhishma

Ok, I found the answer here :http://www.c-sharpcorner.com/blogs/3973/how-to-extract-a-string-lies-between-two-strings-in-c-sharp-net.aspx
public string Between(string Text, string FirstString, string LastString)
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Qs on setting ReplyTo multiple address in EMail activity

Hi,
I am trying to put EMail activity, in that i am trying to put reply-to as two different addrerss like
[email protected],[email protected]
When i run bpel process i get following exception...
07/11/13 13:39:03 javax.mail.internet.AddressException: Illegal address in string ``[email protected], [email protected]''
07/11/13 13:39:03 at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:68)
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07/11/13 13:39:03 at oracle.tip.pc.services.notification.DefaultNotificationServiceImpl.sendEmailNotification(DefaultNotificationServiceImpl.java:251)
07/11/13 13:39:03 at oracle.tip.pc.services.notification.NotificationServiceImpl.sendEmailNotification(NotificationServiceImpl.java:271)
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07/11/13 13:39:03 at sun.reflect.GeneratedMethodAccessor65.invoke(Unknown Source)
07/11/13 13:39:03 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
07/11/13 13:39:03 at java.lang.reflect.Method.invoke(Method.java:585)
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07/11/13 13:39:03 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/11/13 13:39:03 at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
07/11/13 13:39:03 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/11/13 13:39:03 at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
07/11/13 13:39:03 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/11/13 13:39:03 at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
07/11/13 13:39:03 at com.evermind.server.ejb.MessageDrivenConsumer.onMessage(MessageDrivenConsumer.java:347)
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07/11/13 13:39:03 at com.evermind.server.ejb.MessageDrivenConsumer.run(MessageDrivenConsumer.java:169)
07/11/13 13:39:03 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
07/11/13 13:39:03 at java.lang.Thread.run(Thread.java:595)
<2007-11-13 13:41:45,619> <INFO> <dladd.collaxa.cube.activation> <AdapterFramework::Inbound> JCAActivationAgent::uninit Shutting down the JCA activation agent, processId='bpel://localhost/dladd/VectrenCMErrHand~1.0/', activation properties={portType=DEQUEUE_ptt}
<2007-11-13 13:41:45,620> <INFO> <dladd.collaxa.cube.activation> <AdapterFramework::Inbound> Adapter Framework instance: OraBPEL - performing endpointDeactivation for portType=DEQUEUE_ptt, operation=DEQUEUE
<2007-11-13 13:41:45,626> <INFO> <dladd.collaxa.cube.activation> <AQ Adapter::Inbound> MessageReader_close: Closed MessageReader for queue WF_BPEL_Q (type 2, consumer = ORA_6d2k2gpo6gqj0dhh74p32chj71)
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<2007-11-13 13:41:46,422> <INFO> <dladd.collaxa.cube.engine.deployment> <CubeProcessFactory::generateProcessClass>
But when i try to set single address it works. So sounds like Oracle is not parsing before calling java api to set SetReplyTo([] Address) method.
Could some one help on this?

Hi Jack,
I am facing some issue with sending mail using email-Activity.
What I am trying is simply calling Email Activity in aysnchrnous BPEL process.
My ns_mail.xml has the following entries.
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>moodle</FromName>
<FromAddress>[email protected]</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>192.168.100.155</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
<IncomingServerSettings>
<SMTPHost>192.168.100.155</SMTPHost>
<SMTPPort>25</SMTPPort>
</IncomingServerSettings>
</EmailAccount>
<EmailAccount>
<Name>moodle</Name>
<GeneralSettings>
<FromName>moodle</FromName>
<FromAddress>[email protected]</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>192.168.100.155</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
<IncomingServerSettings>
<SMTPHost>192.168.100.155</SMTPHost>
<SMTPPort>25</SMTPPort>
</IncomingServerSettings>

</EmailAccount>
In the BPEL process following are the entries
From Account -->moodle
To -->[email protected]
CC-->[email protected]
Sub-->Test Mail
Boby-->Test Mail
The error I got is Following
From Account is not configured.
From account moodle is not configured.
Can you provide me some inputs like what all you did .
Regards
Lalit

Lost incoming emails?

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Incoming Email Subject Field length increase

Hi,
In CRM 7.0,I need to increase the incoming email Subject Field length ,When i try to modify UI configuration,Subject fields are not enabled for configuration (Other fields in the same screen are enabled for modifications)..
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Regards
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Hi Prasenjit,
Thanks for your interaction and response.
Actually I can to find out views and class details in CRM 7.0 by using F2 key..
The UI component is CRMCMP_CCS_EML and view is CRMCMP_CCS_EML/MailBody. The implementation class is ZL_CRMCMP_C_MAILBODY_IMPL. Since all the page attributes are string, There is a context class ZCL_CRMCMP_C_MAILBODY_CTXT, But no context node (Like you mentioned type CN as in *CN00, *CN01) within page attribute.
The main issue am facing here is that couldnu2019t figure out where to start the debugging for inbound mails where the subject field is truncated. I usually process inbound mails from SOIN transaction.
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Regards,
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Enabling 'submit' button in email activity

All,
version:11.1.1.4
I'm trying to configure an email activity in an async bpel as below
<body><form action="http://localhost:7001/soa-infra/services/default/AdvanceShipNotice/AdvanceShipNoticeResend?WSDL"> First name:<br> <input type="text" name="firstname" value="Mickey"> <br> Last name:<br> <input type="text" name="lastname" value="Mouse"> <br><br> <input type="submit" value="Submit"> </form></body>
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thanks
sen

Hi,
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ggggggg.xxx on 10/5/2008 1:01 AM
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
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Thanks

Yes the email is rejected by SAP.This used to work..it stopped from last 3 weeks...we thought might be problem in exchange and checked it..the screen shot given consists the user name which is entered in Inbound distribution in SCOT. Yes the e-mail address is in the format userid@sapserver. I did not hear about processing class so50 but i found that there is an aesterik (*) entry in the recipient address. The way is tested is.. i went into SBWP T-CODE and sent email to the userid@sapserver and it bounced back into my outlook saying
userid@sapserver*
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*<aaaaa.yyyyyyy.xxx #4.4.7>*
, Could you please guide me more on this.
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No clear answer to thousands of incoming emails

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This what happens every day:
a few minutes later the number is up and counting:
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I have rebuilt the different mailboxes. I really have no idea what this is all about. I have two IMAP accounts (one is a .MAC Icloud account). Is there any simple explanation?
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I would like to add the following (hope it sheds some light):
What aere the 7295 mails that Icloud is chacing? and why? the number bears no relationship to anything on my screen...
thanks again
antonio

Convert Incoming Email to Inbound Email Activity.

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