Converting images to pdf Issues

converting a jpeg image to pdf causes the image to shrink dramatically and be surounded by huge white margins. I tried to remove the white margins by using the crop function but i get the error about the 0.4 inch limitation. can anything be done?

Are to trying to use Createpdf service or using Adobe Acrobat service for conversion?
Is it specific to some jpeg images or any jpeg image?
What is the size of the jpeg image you are trying to convert?

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