ConvertPdf - toImage
I want to convert a pdf file with many pages in one jpeg file. Actually, I`m able to generate a zip file with many jpeg files corresponding to number of the page of the pdf document. Is it possible to get only one jpeg file that contains all pages of pdf document ?
Hi Dave,
There's nothing like a multi-page JPEG image. If you want a single multi-page image from a PDF, you should export the PDF to TIFF format. The TIFF format allows multi-page images, and ConvertPDF supports it too.
-Amit
Similar Messages
-
ConvertPDF :: toImage for PDF portfolio
Can we convert all pages within a PDF portfolio by using ConvertPDF's toImage at once?
Or do we have to get each file from the portfolio first, then invoke toImage against each sub-files?
Thx,
KeishichiAnything under 5MB is okay more or less. The main issue is how fast it will load on the receiving end. You may want to upload an swf file to your server and then email a link to it. It will load fast and turn pages faster. I've done it both ways. PDF and SWF link.
-
We have a Livecycle process that gathers data as xml and then merges the data with a form template using the GeneratePDF activity. Later we take the generated PDF and convert it to a tiff with the Output toImage activity. The PDF is 65k in size, but without compression, the generate tiff is around 200m. With compression we can get it down to around 1m to 2m. At 1m the quality is not the same, noticeably less. We store the tiff in our document repository where all document are stored as tiff's. We have processes where we receive pdf documents from external sources and these pdf's convert to tiff's that are about the same size as the original pdf.
Are there settings/fixes we can use in the GeneratePDF and toImage processes that will help us get a tiff that is closer to the size of the original PDF?
Thanks
-TimMost files that are 36" tall by 96" long @ 300ppi will be rather big in Photoshop given that photoshop has to render each one of those pixels for each one of those layers. Note that photoshop interprets all objects as pixel information which can be very heavy with the exclusion of text, vector boxes, vector based objects unless rasterized of course. My assumption would be that the company's file was probably produced with mainly vector objects and extremely light png's and gif's from google earth therefore producing rather light files, not to exclude the possibility that the design was put together in a different program like indesign or illustrator which renders PDF's much lighter than photoshop would with the same assets. My suggestion would be to design any background or pixel based designs through Photoshop at a 1/4 size of print output with 300ppi or design at full size with 100ppi at max and then import the files either into indesign or illustrator and then finalize the text and content information from there.
Last thing to keep in mind, when you render a PDF in Photoshop, you render a "Photoshop PDF" which rasterizes any vector objects that Photoshop has produced, with the exception of imported vector objects. Therefore in your final output (banner) the text will be at 100ppi which is not ideal given that illustrator or indesign can produce the same quality file while maintaining the vector properties of the text and vector objects, plus the design process will be a lot less processor intensive.
Hope this was of help...
Best,
Van Poos -
Hello,
Does anyone know what the flags/options are for the ConvertPDF.exe that shipped with Designer 7.0?
I see that in 7.1 the flags are explicit when you try to run it with no arguments, but in Designer 7.0 it says "for flags, see documentation"
Where is this documentation?
Thanks,
EvanHi Beast of Burden,
I have tested the reg flags in my Windows 7 32 bit Enterprise and it can run well .
Please note that the REG FLAGS can only be appiled to the "HKLM\Software"[\SubKey].Have you verified that the subkey existed in the 32 bit machine ?We can try the other subkey to have a check for example the "classes" subkey.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
I understand about the HKLM\Software restriction and I have limited my testing to that key (and sub keys). As I said, when I enter a valid key it does nothing but show me the syntax screen. Generally while I am testing I am using the REG FLAGS <key>
QUERY command.
When I am on a machine where the command is working correctly, I will either see the flags for the eky specified or a message saying that the key was invalid (should I intensionally try a bad key). On machines where it is
not working I always see the syntax screen regardless if the key existed or not.
I am wondering if there is a patch or registry key that controls this behaviour. -
Has anyone got the toImage process to work. When I try I get the same error as reported in this post...
http://www.adobeforums.com/webx/.3bc47e43/3
I need to save the tif file not print it.According to support, there is an issue when there are 2 or more data sources on a form. The form flattening does not work.
-
I just subscribed to CreatePDF software and I can't find it
I just subscribed for a monthly payment. I am under a deadline to edit pdf files but I can't find the product on my PC.
Do I have to logon on to a URL on the internet.
Frustrated-angelHi angelear,
Adobe Create PDF is an online service.
Kindly refer this link:https://cloud.acrobat.com/convertpdf
Please let us know if you require further assistance.
Regards,
Florence -
I am trying to create a pdf from a webpage.
I'm trying to print a pdf from a website page. The top part of the final pdf is normal but the bottom part of the page is scrunched up and the bottom fourth of the page is blank. This has been a recent occurence.
ThanksHi rose%20msmith19071310,
Sure thing! Please follow these steps:
Log on to https://cloud.acrobat.com/convertpdf using your Adobe ID/email address and password.
Click Select Files to Convert to PDF.
Navigate to the scanned document, and select it.
Click Choose. Your file will be converted, and then saved to your online account at http://cloud.acrobat.com/files.
Note that you can't scan directly to PDF using Adobe PDF Pack--you need to save the file from your scanner first.
Please let us know if you have additional questions.
Best,
Sara -
How to resize a jpg/gif file to a fix size using jimi ?
I have search from the web and didn't find any example on doing this.
Can any one give example on how to resize a jpg image. let say 120x240
to a fixed size 40x40 ?
thank youHi.
When you got that image in form of a file, just load it and invoke the image's getScaledInstance(...)-method.
Here's how it could work:
import java.awt.*;
public class Test {
public static void main(String[] argv) {
// define where the image comes from:
URL toImage = new URL("file:/C:/test.jpg"); // or the like
// get the image:
Image image = Toolkit.getDefaultToolkit().createImage(toImage);
// scale the image to target size (40x40 here):
Image smallImage = image.getScaledInstance(40, 40, Image.SCALE_DEFAULT);
// you might want to do other things like displaying it afterwards
}HTH & cheers,
kelysar -
IMAP error messages "Error while parsing IMAP response"
I'm getting thousands of IMAP errors every hour, can I shut those off?
My console log is flooded with them and it keeps me from seeing anything else
in the system log. The IMAP errors happen continuously while Mail.app is running.
It looks like debug output from Mail.app !?!
IMAP server is Beehive Server -- it's my company email so I need to use it.
Windows Outlook (Windows 7) shows no errors, possibly they're silently ignored
on Windows. My disk is writing almost continuously when Mail.appo is running.
Sample error: (thousands are generated per hour)
Apr 8 10:29:18 Js-Coolio-iMac.local Mail[22903]: Error while parsing IMAP response (null): Incomplete response
Remaining text: < Gian Luigi<br>>
Full text: < Gian Luigi<br>>
Any idea how to shut these off? I reinstalled Mavericks, no improvement as expected
since this seems to be Mail complaining about IMAP protocol issues.
Thanks in advance for any suggestions. And yes I've rebooted, reinstalled the IMAP account,
reinstalled Mavericks, etc.
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(https://discussions.apple.com/message/21904088#21904088) , it just worked for me. -
BufferedImage displays as streaky; smooth image not produced
Hi all,
I have three classes that I'm working with. One is ImageProcessor, a Class I have to process images. Another is IMAQGUI, a GUI for my IMAQ service, and the third is IMAQIceStormService.
In IMAQIceStormService, I am using ImageProcessor to create an image from a byte[] that gets sent to me, and I'm using IMAQGUI to display the image on my GUI.
All this is working fine, except the image does not display properly. I am getting the proper data, as I have compared the camera image to my streaky image, and saw that they are the same. The width, height, depth, and stride should all be correct; 1000x1000 pixels, 8 bits per pixel, and a stride of 0. I recently changed my ImageProcessor code to make some methods static, and I may have broken something.
Basically, can anyone take a look at my ImageProcessor methods, and possibly give any suggestions as to why the image is not displaying correctly?
Here is the relevant part of IMAQIceStormService:
public void imageAcquired(long id, IMAQTypes.ImageDesc imageDesc, byte[] imageData,
Ice.Current current) {
IMAQGUI.appendImage(ImageProcessor.createImage(imageData, imageDesc.width, imageDesc.height));
}IMAQTypes.ImageDesc is simply the image description. It tells me the width, height, depth, and stride of the image. As you can see, I am telling IMAQGUI to appendImage based on what returns from ImageProcessor. First, here is the relevant code from IMAQGUI:
private static JLabel imageViewer = new JLabel(); // this gets added to the main panel in a different method
public static void appendImage(BufferedImage image) {
imageViewer.setIcon(new ImageIcon(image));
imageViewer.revalidate();
}This just sets the icon to the new image, and revalidates the JLabel so it displays the new image.
Finally, here is the most important part. This is the relevant code from ImageProcessor:
public static BufferedImage toImage(byte[] data, int w, int h) {
DataBuffer buffer = new DataBufferByte(data, data.length);
WritableRaster raster = Raster.createInterleavedRaster(buffer, w, h, w,
1, new int[] {
0
} , null);
ColorSpace cs = ColorSpace.getInstance(ColorSpace.CS_GRAY);
ColorModel cm = new ComponentColorModel(cs, false, true,
Transparency.OPAQUE, DataBuffer.TYPE_BYTE);
return new BufferedImage(cm, raster, false, null);
public static BufferedImage createImage(byte[] data, int width, int height) {
BufferedImage im = toImage(data, width, height);
//image = toImage(data, width, height);
BufferedImage out = createRGBImage(im);
return out;
public static BufferedImage createRGBImage(BufferedImage in) {
BufferedImage output = new BufferedImage(in.getWidth(), in.getHeight(), BufferedImage.TYPE_INT_RGB);
Graphics2D g = output.createGraphics();
g.drawRenderedImage(in, null);
g.dispose();
return output;
}I am unsure of why ImageProcessor is creating a streaky image, especially because I know the image dimensions are correct. Is there something I am missing? Does anyone see any mistakes anywhere? Does anyone have any suggestions?
I know this is a lot of information, so thanks a lot for any help you can provide.Hi again,
I'm still unsure as to what the problem is here. I thought maybe it had something to do with the GUI container, but I saved the BufferedImage to the local filesystem using ImageIO.write(), and it looks the same.
Although no one has apparently seen any obvious problems, can someone possibly let me know if the methods are correct for what I am trying to do: convert a byte[] to a BufferedImage of RGB format? -
Is there a service or a person who can analyze my console log and tell me why my Mac is screwy?
My Mac sometimes just goes out to lunch for short or medium periods of tiem and sometims fails to display my typed characters for a while dumping them on the screen a few second later - often missing some key strokes
I would love to get some help on this - willing to pay but have no idea where to go - maybe a service? maybe an Apple Genious? Maybe csomeone here?
entries like these seem to maybe be a clue if someone understands them
1/28/14 3:45:50.186 PM accountsd[1772]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
1/28/14 3:50:54.620 PM com.apple.IconServicesAgent[1782]: IconServicesAgent launched.
1/28/14 3:55:26.405 PM WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Skype" for over 1.00 seconds. Server has re-enabled them.
1/28/14 3:55:26.474 PM WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Skype" after 11.04 seconds (server forcibly re-enabled them after 10.97 seconds)
1/28/14 3:56:31.403 PM WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Activity Monitor" for over 1.00 seconds. Server has re-enabled them.
1/28/14 3:56:31.430 PM WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Activity Monitor" after 10.97 seconds (server forcibly re-enabled them after 10.95 seconds)
1/28/14 3:59:28.159 PM WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "PluginProcess" for over 1.00 seconds. Server has re-enabled them.
1/28/14 3:59:28.159 PM WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "PluginProcess" after 1.11 seconds (server forcibly re-enabled them after 1.11 seconds)
1/28/14 4:01:58.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1796[GoogleSoftwareUp] final status 0x0, allow (remove VALID)ing page
1/28/14 4:04:48.120 PM com.apple.backupd[1802]: Starting automatic backup
1/28/14 4:04:49.265 PM WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
1/28/14 4:04:50.252 PM WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.99 seconds (server forcibly re-enabled them after 1.00 seconds)
1/28/14 4:05:08.632 PM com.apple.backupd[1802]: Backing up to /dev/disk1s2: /Volumes/Laguna TM/Backups.backupdb
1/28/14 4:07:23.263 PM WindowServer[96]: disable_update_timeout: UI updates were forcibly disabled by application "Skype" for over 1.00 seconds. Server has re-enabled them.
1/28/14 4:07:27.747 PM WindowServer[96]: common_reenable_update: UI updates were finally reenabled by application "Skype" after 5.48 seconds (server forcibly re-enabled them after 1.00 seconds)
1/28/14 4:08:13.235 PM fseventsd[48]: client_buffer_flush: failed to send 32 events to client pid: 1802 (status: 268435460)
1/28/14 4:09:30.740 PM com.apple.backupd[1802]: Will copy (14.5 MB) from Macintosh HD
1/28/14 4:09:34.282 PM com.apple.backupd[1802]: Found 189 files (14.5 MB) needing backup
1/28/14 4:09:35.970 PM com.apple.backupd[1802]: 2.34 GB required (including padding), 120.28 GB available
1/28/14 4:09:53.599 PM SystemUIServer[229]: Timed out waiting for value of SOAccountInfoMessagesAccountState
LNupdated EterCheck report - new version
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Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Printers/Brother/Utilities/Server
NETserver: Version: 1.1.6 - SDK 10.4 3rd-Party support link
USBserver: Version: 1.1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
Epson Printer Utility 4: Version: 9.17 - SDK 10.5 3rd-Party support link
EpsonSuppliesTool4: Version: 8.61 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 1
Destinations:
Laguna TM [Local] (Last used)
Total size: 698.32 GB
Total number of backups: 48
Oldest backup: 2013-03-14 15:01:38 +0000
Last backup: 2014-01-29 23:32:47 +0000
Size of backup disk: Too small
Backup size 698.32 GB < (Disk used 1 X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% PluginProcess
3% WindowServer
1% backupd
1% EtreCheck
1% Finder
Top Processes by Memory:
680 MB Finder
133 MB com.apple.WebKit.WebContent
131 MB Mail
106 MB com.apple.IconServicesAgent
90 MB Safari
Virtual Memory Information:
51 MB Free RAM
3.18 GB Active RAM
3.22 GB Inactive RAM
826 MB Wired RAM
1.13 GB Page-ins
80 MB Page-outs -
After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1326
Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.10 (14A389) - Uptime: 0 days 0:12:48
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 749.3 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7)
com.squirrels.airparrot.framebuffer (3 - SDK 10.7)
com.avast.PacketForwarder (1.4 - SDK 10.9)
com.avast.AvastFileShield (2.1.0 - SDK 10.9)
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.avamar.avagent.plist 3rd-Party support link
[loaded] com.avast.init.plist 3rd-Party support link
[loaded] com.avast.uninstall.plist 3rd-Party support link
[loaded] com.avast.update.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[loaded] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[loaded] HWNetMgr.plist 3rd-Party support link
Launch Agents:
[loaded] com.avast.userinit.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
[loaded] HWPortCfg.plist 3rd-Party support link
[failed] ouc.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[failed] com.avast.home.userinit.plist 3rd-Party support link
User Login Items:
Quicksilver
Adium
Evernote
IBM Notes
Safari
Microsoft PowerPoint
Dropbox
AvamarClient
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 3rd-Party support link
Flash Player: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 60 Cannot contact Oracle
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Users/tcs/Library/Application Support/WebEx Folder/1524
convertpdf: Version: 1.2 - SDK 10.6 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1409.11.2909.0 - SDK 10.6 3rd-Party support link
asannotation2: Version: 1308.22.2900.0 - SDK 10.6 3rd-Party support link
atmsupload: Version: 1408.13.2909.0 - SDK 10.6 3rd-Party support link
Adobe Flash Player Install Manager: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
/Applications/Utilities/Adobe Flash Player Install Manager.app
/Users/tcs/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.4.5 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
AdBlock: Version: 36.0.1985.143 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_gighmmpiobklfepjocnamgkkbiglidom/Default gighmmpiobklfepjocnamgkkbiglidom.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Google Chrome: Version: 38.0.2125.104 - SDK 10.6 3rd-Party support link
Install Cisco WebEx Add-On: Version: 1.0 - SDK 10.5 3rd-Party support link
Adobe Reader: Version: 11.0.09 - SDK 10.6 3rd-Party support link
HandBrake: Version: 0.9.8 x86_64 - SDK 10.6 3rd-Party support link
iFunBox: Version: 1.0.0777 - SDK 10.6 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Google Voice Search Hotword (Beta): Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Office365Service: Version: 14.4.5 - SDK 10.6 3rd-Party support link
SyncServicesAgent: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.4.5 - SDK 10.5 3rd-Party support link
My Day: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Evernote Web Clipper: Version: 36.0.1985.143 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pioclpoplcdbaefihamjohnefbikjilc/Default pioclpoplcdbaefihamjohnefbikjilc.app
Poppit!: Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_mcbkbpnkkkipelfledbfocopglifcfmi/Default mcbkbpnkkkipelfledbfocopglifcfmi.app
/Users/tcs/Library/Application Support/WebEx Folder/1224
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1207.04.2732.10 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
FastestFox for Chrome: Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_mmffncokckfccddfenhkhnllmlobdahm/Default mmffncokckfccddfenhkhnllmlobdahm.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
2% EtreCheck
2% eclipse
1% com.avast.daemon
0% WindowServer
0% configd
Top Processes by Memory:
319 MB eclipse
195 MB com.apple.WebKit.WebContent
123 MB com.avast.daemon
115 MB Evernote
98 MB Safari
Virtual Memory Information:
2.27 GB Free RAM
3.40 GB Active RAM
1.39 GB Inactive RAM
958 MB Wired RAM
2.59 GB Page-ins
0 B Page-outsStep 1: uninstall Avast See how it is as that is a known culprit
Step 2: Chrome does not play well with OS X and is also sighted as a leading cause
Step 3: DropBox has been a processor or network hog though less so than the above two.
The Community you want(ed): MacBook Pro -
How to create Image from 8-bit grayscal pixel matrix
Hi,
I am trying to display image from fingerprintscanner.
To communicate with the scanner I use JNI
I've wrote java code which get the image from C++ as a byte[].
To display image I use as sample code from forum tring to display the image.
http://forum.java.sun.com/thread.jspa?forumID=20&threadID=628129
import java.awt.*;
import java.awt.color.*;
import java.awt.image.*;
import java.io.*;
import java.util.*;
import javax.imageio.*;
import javax.swing.*;
public class Example {
public static void main(String[] args) throws IOException {
final int H = 400;
final int W = 600;
byte[] pixels = createPixels(W*H);
BufferedImage image = toImage(pixels, W, H);
display(image);
ImageIO.write(image, "jpeg", new File("static.jpeg"));
public static void _main(String[] args) throws IOException {
BufferedImage m = new BufferedImage(1, 1, BufferedImage.TYPE_BYTE_GRAY);
WritableRaster r = m.getRaster();
System.out.println(r.getClass());
static byte[] createPixels(int size){
byte[] pixels = new byte[size];
Random r = new Random();
r.nextBytes(pixels);
return pixels;
static BufferedImage toImage(byte[] pixels, int w, int h) {
DataBuffer db = new DataBufferByte(pixels, w*h);
WritableRaster raster = Raster.createInterleavedRaster(db,
w, h, w, 1, new int[]{0}, null);
ColorSpace cs = ColorSpace.getInstance(ColorSpace.CS_GRAY);
ColorModel cm = new ComponentColorModel(cs, false, false,
Transparency.OPAQUE, DataBuffer.TYPE_BYTE);
return new BufferedImage(cm, raster, false, null);
static void display(BufferedImage image) {
final JFrame f = new JFrame("");
f.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
f.getContentPane().add(new JLabel(new ImageIcon(image)));
f.pack();
SwingUtilities.invokeLater(new Runnable(){
public void run() {
f.setLocationRelativeTo(null);
f.setVisible(true);
And I see only white pixels on black background.
Here is description of C++ method:
GetImage
Syntax: unsigned char* GetImage(int handle)
Description: This function grabs the image of a fingerprint from the UFIS scanner.
Parameters: Handle of the scanner
Return values: Pointer to 1D-array, which contains the 8-bit grayscale pixel matrix line by line.
here is sample C++ code which works fine to show image in C++
void Show(unsigned char * bitmap, int W, int H, CClientDC & ClientDC)
int i, j;
short color;
for(i = 0; i < H; i++) {
for(j = 0; j < W; j++) {
color = (unsigned char)bitmap[j+i*W];
ClientDC.SetPixel(j,i,RGB(color,color,color));
Will appreciate your help .Hi Joel,
The database nls parameters are:
select * from nls_database_parameters;
NLS_LANGUAGE AMERICAN
NLS_TERRITORY AMERICA
NLS_CURRENCY $
NLS_ISO_CURRENCY AMERICA
NLS_NUMERIC_CHARACTERS .,
NLS_CHARACTERSET CL8MSWIN1251
NLS_CALENDAR GREGORIAN
NLS_DATE_FORMAT DD-MON-RR
NLS_DATE_LANGUAGE AMERICAN
NLS_SORT BINARY
NLS_TIME_FORMAT HH.MI.SSXFF AM
NLS_TIMESTAMP_FORMAT DD-MON-RR HH.MI.SSXFF AM
NLS_TIME_TZ_FORMAT HH.MI.SSXFF AM TZR
NLS_TIMESTAMP_TZ_FORMAT DD-MON-RR HH.MI.SSXFF AM TZR
NLS_DUAL_CURRENCY $
NLS_COMP BINARY
NLS_LENGTH_SEMANTICS BYTE
NLS_NCHAR_CONV_EXCP FALSE
NLS_NCHAR_CHARACTERSET AL16UTF16
NLS_RDBMS_VERSION 9.2.0.4.0
Part of the email header:
Content-Type: multipart/alternative; boundary="---=1T02D27M75MU981T02D27M75MU98"
-----=1T02D27M75MU981T02D27M75MU98
-----=1T02D27M75MU981T02D27M75MU98
Content-Type: text/plain; charset=us-ascii
-----=1T02D27M75MU981T02D27M75MU98
Content-Type: text/html;
-----=1T02D27M75MU981T02D27M75MU98--
I think that something is wrong in the WWV_FLOW_MAIL package. In order to send 8-bit characters must be used UTL_SMTP.WRITE_ROW_DATA instead of the UTL_SMTP.WRITE_DATA.
Regards,
Roumen -
Computer really slow, ran a diagnosis, here are the results
Hi, My computer was really slow so i removed some of the lauch/deamon that i could fnd and ran a diagnosis, What else is wrong, what should i do?
here are the results:
Start time: 01:27:56 02/19/15
Model Identifier: MacBookPro8,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 5 days 19:47
SerialATA
Hitachi HTS545032B9A302
SMC
ReadKey for key ALP0 failed with SMC error code 0xb7.
ReadKey for key ALP1 failed with SMC error code 0xb7.
ReadKey for key BILO failed with SMC error code 0xb7.
FileVault: On
Diagnostic reports
2015-02-07 WindowServer crash x2
2015-02-07 loginwindow crash x2
2015-02-11 Dock crash
2015-02-11 PluginProcess crash
2015-02-11 WindowServer crash x3
2015-02-11 iPhoto crash
2015-02-11 loginwindow crash x2
2015-02-12 WindowServer crash
2015-02-12 loginwindow crash
2015-02-12 ptcore crash
2015-02-13 ptcore crash
2015-02-14 Microsoft Excel hang
2015-02-14 Viber hang
2015-02-14 WindowServer crash
2015-02-14 iPhoto hang
2015-02-15 ptcore crash
2015-02-16 WindowServer crash x2
2015-02-16 ptcore crash
2015-02-19 Safari crash
Shutdowns
Feb 16 20:09:25 Cause: -60
Log
Feb 17 14:24:10 check_vol_last_mod_time:XXX failed to get mount time (25; &mount_time == 0x10c8493d8)
Feb 17 14:27:10 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 disk logger: failed to open output file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory). mount point /Volumes/MY GS DRIVE/.fseventsd
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 failed to unlink old log file /Volumes/MY GS DRIVE/.fseventsd/00000000002722b5 (No such file or directory)
Feb 17 14:27:11 unmounting: failed to remove log dir /Volumes/MY GS DRIVE/.fseventsd (No such file or directory)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:37:36 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 17 14:38:06 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:17 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 20:48:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:25:37 PM notification timeout (pid 37112, iTunes)
Feb 18 21:26:07 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 21:26:07 PM notification timeout (pid 37112, iTunes)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 22:04:47 PM notification timeout (pid 37112, iTunes)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:12 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 18 23:00:42 PM notification timeout (pid 14466, Rogers One Numbe)
Feb 19 01:16:21 7fff86800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Daemons
com.adobe.fpsaud
com.google.keystone.daemon
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.v.helper
net.privatetunnel.ptcore
Agents
com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
com.facebook.videochat.NAME.updater
com.google.keystone.system.agent
com.jdibackup.ZipCloud.autostart
com.jdibackup.ZipCloud.notify
com.oracle.java.Java-Updater
com.pharos.notify
com.pharos.popup
com.v.agent
com.viber.osx
Applications
/Applications/Adobe Reader.app
- com.adobe.Reader
/Applications/Dropbox.app
- com.getdropbox.dropbox
/Applications/Firefox.app
- org.mozilla.firefox
/Applications/Google Chrome.app
- com.google.Chrome
/Applications/Internet Explorer.app
- com.microsoft.explorer
/Applications/Microsoft Messenger.app
- com.microsoft.Messenger
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
- com.microsoft.languageregister
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
- com.microsoft.DocumentConnection
/Applications/Microsoft Office 2011/Microsoft Excel.app
- com.microsoft.Excel
/Applications/Microsoft Office 2011/Microsoft Outlook.app
- com.microsoft.Outlook
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
- com.microsoft.Powerpoint
/Applications/Microsoft Office 2011/Microsoft Word.app
- com.microsoft.Word
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
- com.microsoft.alerts.daemon
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
- com.microsoft.openxml.chart.app
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
- com.microsoft.ClipGallery
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
- com.microsoft.outlook.databasedaemon
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
- com.microsoft.outlook.databaseutility
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
- com.microsoft.Graph
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
- com.microsoft.outlook.officereminders
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
- com.microsoft.office.uploadcenter
/Applications/Microsoft Office 2011/Office/My Day.app
- com.microsoft.myday
/Applications/Microsoft Office 2011/Office/Office365Service.app
- com.microsoft.Office365Service
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
- com.microsoft.openxml.excel.app
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
- com.microsoft.SyncServicesAgent
/Applications/PrivateTunnel.app
- 237
/Applications/Remote Desktop Connection.app
- com.microsoft.rdc
/Applications/Rogers One Number.app
- com.Rogers.Rogers_One_Number
/Applications/Skype.app
- com.skype.skype
/Applications/Utilities/Adobe Flash Player Install Manager.app
- com.adobe.flashplayer.installmanager
/Applications/Viber.app
- com.viber.osx
/Applications/uTorrent.app
- com.bittorrent.uTorrent
/Library/Application Support/Google/GoogleTalkPlugin.app
- com.google.GoogleTalkPluginD
/Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app
- com.google.GoogleTalkPluginUninstaller
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
- com.microsoft.autoupdate2
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
- com.microsoft.error_reporting
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
- com.microsoft.netlib.shipassertprocess
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Pharos/Notify.app
- com.pharos.notify
/Library/Application Support/Pharos/Popup.app
- com.pharos.popup
/Library/Application Support/Pharos/PopupConfiguration.app
- com.pharos.PopupConfiguration
/Library/Application Support/Pharos/Utilities/Uninstaller.app
- com.pharos.uninstaller
/Library/Application Support/PrivateTunnel/PrivateTunnel.app
- 237
/Library/Application Support/laser/Agent/agent.app
- com.someproduct.agent
/Library/Printers/Xerox/Filters/commandtoxbds.app
- com.xerox.commandtoxbds
/Users/USER/Downloads/Cyberduck 2.app
- ch.sudo.cyberduck
/Users/USER/Downloads/Cyberduck.app
- ch.sudo.cyberduck
/Users/USER/Downloads/FileZilla 2.app
- de.filezilla
/Users/USER/Downloads/FileZilla.app
- de.filezilla
/Users/USER/Downloads/MediaGet.app
- com.yourcompany.mediaget_dbg
/Users/USER/Downloads/Odin.app
- Odin.Wineskin.prefs
/Users/USER/Downloads/UnRarX-1.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UnRarX.app
- com.peternoriega.unrarx
/Users/USER/Downloads/UofR_SophosMac.app
- org.ahead.UofR_SophosMac
/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookVideoCalling.app
- com.Skype.FacebookVideoCalling
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app
- com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal
/Users/USER/Library/Application Support/IBM/SPSS/Statistics/20/Eclipse/configuration/nl/en_US/org.eclipse.equin ox.app
- null
/Users/USER/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
- com.tomtom.HOMERunnerApp
/Users/USER/Library/Application Support/WebEx Folder/1326/Event Center.app
- com.webex.eventcenter
/Users/USER/Library/Application Support/WebEx Folder/1326/asannotation2.app
- com.webex.asannotation
/Users/USER/Library/Application Support/WebEx Folder/1326/convertpdf.app
- com.webex.convertpdf
/Users/USER/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app
- com.cisco.webex.Cisco-WebEx-Start
Frameworks
/Library/Frameworks/PrivateTunnel.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesFoundation.framework
- null
/Users/USER/Library/Frameworks/SamsungKiesSerialPort.framework
- null
PrefPane
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
- null
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Bundles
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/RogersOneNumber_74057.plugin
- com.Rogers.onenumber
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255 Accounting.plugin
- com.xerox.print.pde.Accounting_wcp232_238_245_255
/Library/Printers/Xerox/PDEs/Xerox WorkCentre Pro 232_238_245_255.plugin
- com.xerox.print.pde.xeroxfeatures.wcp232_238_245_255
/Library/Printers/Xerox/PDEs/XeroxFeatures.plugin
- com.xerox.xeroxfeatures.pde
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/11.9.900.117/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Firefox/Profiles/77usx6jx.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/cmcrypto-1309.03.2812.2.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/rtp-10.20.23.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/1326/xml-11.18.32.0.dylib
Contents of /Library/LaunchAgents/com.laser.agent.plist
- mod date: Jan 22 11:26:38 2015
- checksum: 2993121334
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.v.agent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/laser/Agent/agent.app/Contents/MacOS/agent</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ThrottleInterval</key>
<integer>10</integer>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Jan 26 11:41:57 2015
- checksum: 2917329840
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>11</integer>
<key>Minute</key>
<integer>41</integer>
<key>Weekday</key>
<integer>7</integer>
</dict>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchAgents/com.pharos.notify.plist
- mod date: Jul 20 17:48:04 2014
- checksum: 2999610686
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.notify</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Notify.app/Contents/MacOS/Notify</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.pharos.popup.plist
- mod date: Jul 20 17:48:11 2014
- checksum: 2018977043
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.pharos.popup</string>
<key>Program</key>
<string>/Library/Application Support/Pharos/Popup.app/Contents/MacOS/Popup</string>
<key>KeepAlive</key>
<true/>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
</dict>
</plist>
Contents of /System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist
- mod date: Oct 29 11:17:20 2013
- checksum: 601108312
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>Label</key>
<string>com.apple.NetBootClientHelper</string>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/NetBootClientHelper</string>
<string>-setSharingNames</string>
<string>-resetLocalKDC</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Oct 12 11:53:43 2011
- checksum: 408149527
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
- mod date: Aug 13 23:48:57 2014
- checksum: 1515274914
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.facebook.videochat.NAME.updater</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/java</string>
<string>-cp</string>
<string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
<string>FacebookUpdate</string>
<string>com.facebook.peep</string>
<string>3.1.0.522</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 2594553491
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.autostart</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>-n</string>
<string>--args</string>
<string>9</string>
<string>-l</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
- mod date: Jan 24 19:12:53 2015
- checksum: 3539620783
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.jdibackup.ZipCloud.notify</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>/Applications/ZipCloud.app/Contents/Resources/Utility.app</string>
<string>--args</string>
<string>7</string>
<string>1</string>
</array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/ZipCloud/lagent_err.log</string>
<key>StartInterval</key>
<integer>1200</integer>
<key>RunAtLoad</key>
<false/>
</dict>
</plist>
Font issues: 25
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Firewall: On
Listeners
cupsd: ipp
kdc: kerberos
User login items
FaceTime
- /Applications/FaceTime.app
Dropbox
- /Applications/Dropbox.app
AdobeResourceSynchronizer
- /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
Rogers One Number
- /Applications/Rogers One Number.app
Safari extensions
DivX Plus Web Player HTML5 <video>
- com.divx.DivXHTML5
Searchme
- com.spigot.safari.searchme
Restricted files: 415
Lockfiles: 6
Elapsed time (s): 1303I don't recommend running that script unless asked to do so by me, as I have no control over how the information will be used.
A
You installed a variant of the "VSearch" trojan. Remove it as follows.
This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.laser.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.laser.daemon.plist
/Library/LaunchDaemons/com.laser.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/laser
/System/Library/Frameworks/v.framework
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
B
"ZipCloud" is some sort of cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be deemed suspect by virtue of the company it keeps.
To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)
Quit the application, if it's running, and drag it from the Applications folder to the Trash.
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a file selected. Move the selected file to the Trash.
In the same folder, there may also be a file named
com.jdibackup.ZipCloud.notify.plist
Move that to the Trash as well.
Log out or restart the computer and empty the Trash.
C
The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:
Searchme
Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.
D
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
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