COPA settings

Hi,
What is COPA settings in Product hierarchy? Could you please explain the process.
Thanks in adavance,
Regards,
MBKM

http://help.sap.com/saphelp_47x200/helpdata/en/7a/4c38ee4a0111d1894c0000e829fbbd/frameset.htm In here search for 'Customer hierarchy' (Ctrl F)
Briefly -
In the Sales and Distribution application SD, you can subdivide your customers into hierarchical structures. You can use characteristic derivation to transfer these structures (up to ten levels) to Profitability Analysis. This involves deriving the customer hierarchy from the customer hierarchy type, the sales organization, the distribution channel and the division.
In order for the characteristics of the customer hierarchy to be derived in Profitability Analysis, you need to define the derivation step "Customer hierarchy".

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