Copy from a closed A/R invoice to a A/R Credit Memo.

Hello Forum,
I have a closed A/R invoice that is paid up.
Now, if the customer returns that item, I would create an A/R Credit Memo and pull up from the above A/R Invoice. However, SAP B1 8.8 does not allow copy from a closed A/R invoice. In that copyfrom list only the open A/R invoice show up.
Is this how it has always been, or am I missing something here.
Basically my need is to be able to create a A/r Credit Memo from a closed A/R invoice. Without this, we have to enter items one by one, rather than be able to copy them all and remove the ones we don't want returned. Right?
Thank you.

Hi Syed,
It had been always like that, from version 2004 until latest version. Never used version prior to 2004, but I believe it should be the same case. The reason is quite simple, closed Invoice couldn't be credited again with a credit memo document. However I understand that your intention here only to copy all item (as a template only), but that's not how SAP B1 worked.
Best Regards,
Hendry Wijaya

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Copy from a closed A/R invoice to a A/R Credit Memo.

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