Free goods are not copying in credit memo from invoice

Dear Gurus,
I have made a invoice having two line items 1.normal goods with sale price and 2.free sample goods(part of promotional scheme) without any sale price.
but while making credit memo for receiving goods back in cancellation of invoice , i am facing problem for free goods. system is not copying the free goods in credit memo and copying only normal goods.
what can be problem for not copying? whether i am following some wrong procedure or some configuration is missing.
please advise me with your valuable suggestions.
Thanks in advance
Parag

hello, friend.
first of all, the free goods are not relevant for credit memo since the customers never paid for these in the first place.
however, i observed that after cancelling the invoice, you still issued a credit memo?  this may not be the proper process.  when you cancel the invoice, entries into the customers Accounts Receivables are reversed as well (we are assuming no payments are posted yet).  so there is no need to issue credit memos. 
if you are referring to another process, please clarify the same.
regards.

Similar Messages

  • Getting error in return order as free goods are not copying

    Hi
    We are facing error as free goods are not copying in return orders,We have done upto the billing and creating return order with the reference of billing
    Many Thanks
    Rakesh Naveen

    Hi,
    Kindly check the copying control at IMG->Sales and Distribution->Basic Functions->Free Goods->Maintain Copying Control.
    Thank You,
    RB

  • Free Goods are not getting exploded in to Sales Return Order

    Dear All
    I have created one order in which I am giving 13:1 (inclusive) free goods using VBN1.
    Order Qty               Converted to             Item Category 
    288  (13:1)              266  (With Price)      ZTAN
                                   22  (Free)               ZTNN
    I am having no problem upto Invoice. But while making return sales order with ref. to the invoice, it's throwing a message 'The system didn't find a valid bill of material' and free qty of 22 pcs are not getting imported into the return order.
    Please help

    Hi
    Returns Orders has document category H where the free goods are not supported may be because of this it is not get imported.See details below.
    http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm
    Regards
    Ramesh

  • Create a Credit Memo from invoice

    Hi,
    When I Create a Credit Memo from invoice, I get the next error : -5002 , "-"
    What is that?
    regards

    Hi Joe,
    I have tested your code and it seems to me that it is working fine. Make sure that the numbers of the document that you are using is correct and that you are doing it for the same business partner. Try doing the exact same thing in SBO. Please remember that you can have different document numbers and document entries for every document. The BaseEntry refers to the DocEntry field in the OINV table and not the DocNum field. The DocNum field is the one you see on screen in top right corner of AR Invoice screen.
    Hope it helps,
    Adele
    PS: Sorry for previous text that was in this message. I had it all wrong
    Message was edited by: Adele le Roux

  • Create a Credit Memo from invoice  (Sales)

    Hi
    How Can I Create a Credit Memo from invoice (Sales)?
    Thanks

    Hi Joe,
    Check our SDK sample C:\Program Files\SAP\SAP Business One SDK\Samples\COM DI\VB.NET\05.OrderAndInvoice to understand the procedure. You will have to create your own sample by using Invoice and Creditmemo you just have to instantiate your document object as oCreditNotes.
    Check the documentation as well of the Document Object.
    Regards,
    Felipe

  • Subtracting a Credit Memo from Invoice

    I have looked all over the forum for the right answer and cant locate what I need.
    I am witting a Royalty Report and need to find the best way to subtract credit memo's from invoices.
    I know that the OINV.DocEntry = RIN1.BaseEntry but the numbers are not correct.
    If anyone can help on a query or more info on the best way to do this I award points..
    Thanks,
    Craig

    hi,
    Check this links
    LINKING CREDIT MEMO TO INVOICE
    Credit Memo and A/R Invoice linking
    Jeyakanthan

  • Free goods price discount when free goods are not required  by customer

    Hi
    In a promotional activity for purchase of 10 items 2 free goods (which are different) have been determined, which is exclusive. 
    The customer wishes not to take the free goods and asks for a discount equivalent to the value of free goods, please advise on steps to be undertaken in this scenario.

    Why dont u use "Pricing For Inclusive Free Goods Without Item Generation"
    To do this, you can use the standard condition type NRAB. It is set up as follows:
    It does not determine the discount from the condition record. It uses condition basis formula 029 in the pricing procedure to determine a discount from the free goods factor.
    The condition receives the new pricing requirement 059 in the pricing procedure. This requirement checks whether free goods have already been determined.
    The condition type receives condition category f. This condition category ensures that the condition is redetermined every time the quantity is changed, since this can also mean a change to the free goods quantity.
    Hope this helps & Rewrad if does
    Rgds

  • Item Pricing date from ref. Invoice not copied into Credit memo request

    Hi SAP experts,
    If a reference invoice includes several pricing dates on item level
    only the first pricing date will be copied into the credit memo request.
    Example: Invoice includes three items. First item has pricing date
    2007-03-01 and item 20/30 have pricing date 2007-03-03. When creating
    a credit memo request with reference to this invoice,
    Pricing date 2007-03-01 will be copied to VBKD-PRSDT field
    on header/item level.
    When the customer has a foreign currency in use, the exchange rate
    in the credit memo request will be from 2007-03-01 and not from
    2007-03-03 for items 20/30. This is wrong.
    Can you help in finding a solution? Copying routines?

    Hi,
    Yes data transfer routine is the solution for this.You can create and assign a new routine in the copy control at item level for Invoice to Credit memo request.Here you can write the code as to transfer the data of pricing date field form billing document to credit memo request.
    This should work.
    Reward points if useful.
    Regards,
    Amrish Purohit

  • Free goods are not transferred from ECC to GTS correctly

    Hello All,
    We  have a proforma invoice with multiple items with one of the item as a free goods item ( item category TANN). We are encountering the following issues when this proforma invoice transferred to GTS,
    1. The "Free of Charge" check box is not selected for the TANN item in GTS  (in the line item "Cust.Value" tab)
    2. The currency field for the "Value of Goods", "Value for Foreign Trade Statistics (Statistical Value)" is not populated at line item
    3. The currency field for the "Value of Goods" is not populated at header level ( Logistics Costs tab)
    4. Amount field is not populated for "Value for Foreign Trade Statistics (Statistical Value)"  at line item.
    Am I missing any configuration in GTS?
    Thanks,
    Venkat

    Hi Venkat,
    There is nothing wrong in GTS.  I think the configuration problem is in your ERP system.  The "free-of-charge" indicator is set if:
    - there is a Statistical Value but no Net Value, OR
    - there is no Net Value but the Foreign Trade data is missing.
    You should make sure that your TANN Item Category is configured with Pricing Type 'B' (pricing for free goods), and receiving 100% discount on the standard price.  In that way, a positive Statistical Value should be determined, and the FoC indicator will follow the first rule above.
    Best regards,
    Dave

  • Free goods are not determining access sequence like......

    HI,
    What could be the reason free goods determination is not happening with access sequence like sales orgPlantmateril. At the same time freee goods are determiing at customerMaterial level. I have generated new access sequnece like sales orgPlant+material and assinged and configured properly. Also maintained condtion record accordingly.  Is there any programme error or need to apply any SAP note in this regard.
    Do reply on this reasonbly.

    Hi gridsleep from somewhere,
    I presume you visit the US music Store. As far as I know that Music Store is the only one to offer free songs. The CC information is needed to verify you're in the US of A.
    I for example can't buy from other Stores than the Dutch one.
    The deal with the record companies/right holders don't allow cross-border sales. The same is true for free songs (I can't get them).
    That's why they need the CC information.
    Hope this helps.
    M

  • Free goods in lieu of Rebate Credit Note

    Hi Gurus,
    Can we have the option of Free Goods Settlement instead of Rebate Credit Note at the time of Rebate Settlement.
    Your reply is highly appreciated.
    Sadanandam Kasarla

    Hi Sadanandam kasarla
    Generally if you want to  issue free goods then you need to create a sales order and you have to deliver the stock from the storage location also. The inventory level will come down
    But if you are doing the rebate settlement. then you will be using a Dummy material to create the sales order and then  you will be doing billing . Finally only the rebate value will be settled to the customer .
    Regards
    Srinath

  • PR00 Not editable in Credit Memo Request, when copying from Mile stones

    Dear,
    PROO condition type is not editable in Credit memo request(VA01-CR) when iam creating with ref to Mile stone related invoice.
    Requirement:
    Mile stones maintained in Sale order at  line item level -
    >Invoice created with ref to sale order Miles stones-----> Now I would like to create Credit memo with ref to Invoice, the data is copying but the PROO condition type is not changeble.. I would like to change the amount in credit memeo.
    can  i know the reason why it is not changable???
    Thanks  in advance.

    Its a standard functionality.
    Take a help of an ABAPer for following userexit.:
    USEREXIT_PRICING_PREPARE_TKOMP in the include MV45AFZZ.
    The following code will make the condition type PR00 modifiable for user XXXX and non-modifiable for all other users.
    >FORM USEREXIT_PRICING_PREPARE_TKOMP. DATA : i_T685A TYPE STANDARD TABLE OF T685A WITH HEADER LINE. IF SY-UNAME = 'XXXX'. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'C'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ELSE. LOOP AT XKOMV. IF XKOMV-KSCHL = 'PR00'. SELECT * FROM T685A INTO TABLE I_T685A WHERE KSCHL = 'PR00'. READ TABLE I_T685A WITH KEY KSCHL = XKOMV-KSCHL. I_T685A-KMANU = 'D'. MODIFY I_T685A INDEX SY-TABIX. MODIFY T685A FROM TABLE I_T685A. REFRESH I_T685A. ENDIF. ENDLOOP. ENDIF. ENDFORM.
    Thanks & Regards
    JP

  • Free Goods Should not down MAP -

    Hi, MM / FI Gurus!
    We have a scenario where Vendor offers a Discount in Kind. For e.g. For Order Qty over 1000 Pcs vendor offers 10 Pcs free over each 100 Pcs. Assuming PO price as 10 units then for 1200 Ordered Qty vendor delivers 1200 + 120 = 1320
    In PO the Free Goods are determined correctly (in either cases whether Inclusive / Exclusive). Order quantity in first line has a gross price determined. The second line tiem in PO has Free Goods Quantity determined as per procedure for Discount in Kind, with zero price.
    When we do GR the Inventory is up by Order Quantity + Free Goods Quantity.
    Automatic posting in MM determines the GL correctly.
    Dr Inventory - Drugs and Meds: 128010 Amt 12000 Curr            
    Cr GR/IR Clearing:                               200060 Amt 12000- Curr
    As expected MAP goes down due to Free Goods (Zero Price)
    Client wants to up the inventory for by Order Qty + Free-Goods Qty but this should not down the MAP as well.
    I have activated Direct Posting to G/L Accounts and Material Accounts for Incoming Invoice
    Idea was to Credit Gross Price on the Free goods Quantity to Inventory - Drugs and Meds: 128010 to make up the MAP in material master and Debit the same amount to Other Income as follow:
    Dr GR/IR Clearing: 200060 Amt 12000 Curr
    Cr Vendor Account:                          200001 Amt 12000- Curr     
    Dr Inventory - Drugs and Meds: 128010 Amt 1200 Curr (Free Goods)
    Cr COS-Drugs & Med:                         500100 Amt 1200- Curr (Free Goods)
    However we cannot post Gross-price for Free goods Directly on the same GL(which has Automatic posting Checked) to Up the MAP (which falls down because of free goods having zero price).
    Is there any way in FI to have both Automatic and Manual posting for the same GL?
    Also I am not sure that after we do this if MAP will be Up.
    Is there any other way may be by using Movement Type for such Movements?
    Thanks
    Atul Sonalkar

    Hi Atul
    Create PO only for the material for which you are going to pay your vendor.
    ie., for 1000 units @ Rs. 12 = 12000.  Post GR.
    Now you are getting 100 units free. Don't enter this in your existing PO. Create a new PO for the free goods and post GR.
    Your MAP related problem will be solved.
    Regards
    Rajesh
    Do reward if this is useful.

  • Free goods should not determine in sales order

    Hi,
    I have maintained the free goods determination in SAP CRM with validity period in T Code: /sapcnd/gcm  and have created a quotation for the material which has a free goods validity.The free goods are determined at quotation level, when i was converting the quotation to the sales order the free goods validity period got expaired.In this case the free goods are should not get determined in the sales order.But when i test it in IDES system the free goods are getting determined in the sales order eventhough free goods validity period expaired.
    Can any one tell me how to restict the free goods in the sales order level when the validity period expaired at the time of sales order create.
    Regards
    Nagaraju

    Hi ,
    You can use the BADI CRM_COPY_BADI. Here you can implement the check for products which are free and have expired to be excluded from copying from quotation to sales order.
    Regards
    Kavindra

  • Accounts Payable Trial Balance Report does not include a Credit Memo amount

    Hello Experts,
                        We are having an issue with Ap Trial Balance report not displaying a credit memo amount whereas Gl Balance shows that amount. The Credit Memo has a August invoice date and September pay date but it’s not showing up in the trial balance for August. The acconting date on the Creditmemo is in august.
    Thanks in advance for any help.

    Hi,
    We also faced the same problem and approached Oracle support.
    They provided us with a patch and datafix. Better raise an SR and get specific support.
    Regards,
    Sridhar

Maybe you are looking for

  • SSO to other apps via HTTP header variable

    We are on NW EP6.0 SP16. We need to add the "user id" as http header variable so that other apps which are non SAP can access our header variable and log on with that user id. Is this available by default? Or we want to achieve this how best we can a

  • Error in SQL Query The text, ntext, and image data types cannot be compared or sorted, except when using IS NULL or LIKE operator. for the query

    hi Experts, while running SQL Query i am getting an error as The text, ntext, and image data types cannot be compared or sorted, except when using IS NULL or LIKE operator. for the query select  T1. Dscription,T1.docEntry,T1.Quantity,T1.Price , T2.Li

  • TV and wood stove?!

    Hi there,  So I have a 55" TV and am recently relocating to a house that has a wood stove in the living room, the most logical place for this TV to go is near the wood burner.... Question is how close can my TV get to that wood burner without causing

  • Adobe elements 12

    How do i install the trial version of Adobe photoshop elements 12?

  • Audit client IP address in EBS R12

    Dear all; We have a business requierment to audit the IP address of the client machine that conneted to the application. Our application is EBS R12 under UNIX AIX 5. Appreciate your advice; Regards; Mohammad Al-Masri;