Corrupt Files (pink, partial rendered, smeared look...etc)?

I am using the 5D Mark II, I shoot around 100 shots them I import them into LR 2.7. After import the thumbnails initially look fine, once they start to render usually a few pictures throughtout will look corrupt, pink in color, smeared look...etc. I will then export one of the raw files to .jpg and it looks the same. Then I will pick all the files that look corrupt and delete them from the disk, then I will re-import just those photo's that looked bad and then when I re-import they are fine. Does anyone know what is going on with LR causing this problem? I first thought it was corrupt cf cards then I decided to use different ones and still same problem, then I thought it was the sensor on the camera, but if I re-import the photo's a second or third time after deleting from LR then they are fine. So it tells me something is wrong with LR. I have never had this issue before. I am running windows 7 pro 64-bit.

Bluesoda15,
I assume you're importing directly from cards. I would have a look at the following:
Try copying the files from card to a harddisk, and import them from there
Try replacing the card reader, the usb-cable or usb-hub
Does your USB hub (if any) have enough power available?
Have you tried a different (onboard) USB port?
Beat Gossweiler
Switzerland

Similar Messages

Indesign corrupt files

What is being done to make InDesign better? Our users seem to have many corruption issues which seem to be resolved either by "cleaning" the files by exporting them to .IDML or by deleting and recreating the preferences file. I cannot seem to reproduce the scenarios that cause these corruptions ( i.e. doing steps A, B, C results in corruption) but I can be assured every day one of our users has an issue with a corrupted file. I have done the usual with keeping software up-to-date, operating systems patched, device drivers current, etc., all to no avail. I would like to know how serious Adobe is about getting to the root cause of these corruption issues. Obviously file corruption is a known problem if there are knowledge based lists on how to resolve the issues and software has been created to scan and fix corrupted files. What I am looking for an Indesign fix that prevents these file corruption issues in the first place. I would like some thoughts and comments about this.

Thanks for the response. This brings up addition questions.
How do I tell if there is a “bad font”? There doesn’t seem to be any correlation of corruption if “Arial” is used versus “Courier New” versus “Courier”. If the file becomes corrupt and we export it and import it to clear the corruption, we continue to use the same fonts and continue to work on the project until completion. If the fonts are bad and we continue to use them, we would never get the project completed as file would corrupt straight away. When we export and import the corrupt file, we do not notice any font or style change on the screen like a “bad font” got cleared during the process.
As for plug-ins, there seems to be Adobe plugins on these machines.
As for conflicting programs, do you have a list of programs that conflict with InDesign? How can I tell if another program is causing a conflict? If the person is running InDesign and they open Microsoft Word to perform another task, would this cause InDesign to corrupt its file?
I am currently taking the step of setting up a bare bones machine for a trial. The machine will have Windows 7 OS, Microsoft Office 2010, and InDesign loaded on it and that’s it. This hopefully will eliminate conflicts with other programs.

Photoshop Corrupting Files When Rendering Gradients

Hello there, I'm a first time poster, with a long time problem.
My Photoshop is corrupting files in a very destructive fashion, and it seems to be tied to the live rendering of gradients. Not just blur filters, as in this thread (http://forums.adobe.com/thread/751036?start=200&tstart=0) but opacity adjustments in layers, and hue/brightness shifts. This happens usually in files with large dimensions, but not necessarily complicated layer structures.
This type of corruption, which renders blocks, tesselated shapes, or inverts/fills odd layers, seems to be a problem for multiple users, but I haven't seen a solution.
I think I may be the first person to link it directly to the live rendering of gradients- rather than just the blur filters. Anything that has to render a gradated shift across the image seems to be the culprit. Usualy starting as a solid, and ending as a transparent. However, simply adjust hue/brightness over an opaque layer will make the corruption happen as well. Which leads me to believe that this corruption is caused by live on screen rendering of gradient shifts.
Does anyone have any further thoughts or potential solutions?
Here are my specs:
CS6 13.0.4 x 64
Mac OSX v.10.7.5
3.2 GHz Quad-Core Intel Xeon
12 GB 1066 MHz DDR3

I do not understand what you writing in either append. Please post some screen capture that show us the problems your having. Its hard to be the first person to do anything . Your most likely not the first one.

Computer shuts on and off some corrupted files - no virues now

Listed below are some of the errors I found on event log in the laptop:
I have a Qosimo 8 megs of memory, windows 7 64 bit. Running AVAST 7.0 antivirus and Malwarebytes - both paid subscriptions. I think the model number is 830 530 I bought in 2009.
The shutdown problem has
been happening on and off for the last six months. I had two major instances of trojans taking over my machine and it caused constant shutdowns. AVAST worked with me on one and they had me use malwarebytes and spybot and hijack this. They took over my computer to get it up and running properly, but this new round of errors a trojan was found in the registry key and the startuptoolbar. Two nights ago I had another shut down several times and after running malwarebytes and antivirus I could find no errors so I’m leaning toward corrupted files? Is there anyway to fix these files without having to reformat the hard drive?
I did run a computer repair and a computer memory repair tonight using F8 and no problems were found by the computer. I’m not sure what to do with these errors in event viewer.. I get the toshiba error
quite often and it madely stops me from going online with my internet connection, and I had downloaded a newer version but same problem – I use windows repair in network and the error is always resetting the toshiba network IP. I just put a note into toshiba on that problem.
I also use microsoft silverlight for my fenderfuse application which needs that software operate properly. I’m not sure exactly what to do with that Custom dynamic link libraries are being loaded for every application. It states to check libraries – but what am I checking for? I do not have a lot of programs on the laptop but not sure what to look for in library?
Windows logs under Application
The description for Event ID 0 from source Ipod service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event
The description for Event ID 0 from source SignInAssistant cannot be found. Either the component
That raises this event is not installed on your computer or the installation is corrupted. You can
Install or repair the component on the local computer.
If the event originated on another computer, the information had to be saved with the event. The following information was included with the event:
WLD InitializationTimerQueue. QueueWorkItem Started
The win logon notification subscriber <sessionEnv> was unavailable to handle anotification event.
The description for Event ID0 from source IViRegMgr cannot be found.
Same for AdobeARMservice
Same for User Profile Service
Critical events
System has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, rashed or lost power inexpertly.
Administrative
Events
Unloading the performance counter strings for service WmiApRpt failed. The first DWORD n the data section contains the error code.
The performance strings in the performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance Registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data Section, and LastHelp value is the third DWORD in the data section.
Several warnings on Toshiba Servicer Station. Error checking dependency (1df917db-3056-41a-bbac-0489a6b63d4dj: Unable to retrieve registry value.
Toshiba Service Station - skipping empty element (tsu:setup_args) (several errors on this one)
( I also installed the latest Toshiba service station and it did not fix the error problems in events log. When I did a restore it was before softare update this was added so now my computer is working properly with windows on connecting to the internet wireless.)
Unloading the performance counter strings for service WmiApRpl (wmiaprpl) failed. The first Dword in the Data section contains the error code.
Failed extract of third-party root list from auto update cab at: www.download.windowsupdate.com/msdownload/udate/v3/static/trustedr/en/authrooststi.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Biggie? Custom dynamic link libraries are being loaded for every application. The system administration should review the list of libraries to ensure they are related to trusted applications.
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. Kernel-power - this has happened several times.
The performance strings in the Performance registry value is corrupted when process Performance extension counter provided. The BaseIndex value from the Performance registry is the first DWORD in the data section, last counter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the data section.
Sometimes my computer shuts down often on its own and I find a Trojan - other times it shuts down often during a start up and I find no viruses as was the case yesterday. Today I did not get on the internet and the computer worked fine.
I guess I need to know if there is a way to reinstall the corrupted files without having to go back to the default settings when I got the computer. Does toshiba have a windows repair disc that works better then what I did with using F8 and having a system repair and memory check done that found no errors? I also installed the latest Toshiba service station and it did not fix the error problems in events log. When I did a restore it was before this was added so now my computer is working properly with windows on connecting to the internet wireless.
Malwarebytes said that by looking at these event viewer logs that it does not appear that I have a virus now but I do have corrupted files and can toshiba help me in getting them fixed. I really hate to do a complete reformat.
Thanks
Rose
Solved!
Go to Solution.

Event Viewer 5/14 events
Window logs
Application –
Information - Software protection service has stopped
Error – Unloading the performance counter strings for service wmiaprpl failed. The first Dword in the data section contains the error code
The performance strings in the performance registry value is corrupted when process Performance ext
The winlogon notification subscriber <SessionEnv> was unavailable tohandle a notification events
Error – Your computer was not assigned an address from the network (by the DHCP) Service) for the Network Card with network address0x701A043A07AE. Your computer willcontinue to try and obtain an address on its own from the network address (DHCP ) server.
Failed extract of third-party root list from auto update cab CAPI2
Warning – customer dynamic link libraries are being loaded for every application. The system Administrator should review the list of libraries to ensure they are related to Trusted Aplications.
The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The baseindex value from the performance registry is the first Dword in the data section, etc. – this error shows up often for today 5/14 (on line the aqnswer to this error is -
Performance counters are collected and used by services and applications. If they are installed incorrectly or with improper permissions, performance counters cannot be loaded, and services or applications cannot collect or interpret the data.
I noticed that software protection stopped and then it showed software protection working. I did not get any critical stop errors like I did before but that is because I don’t have any Trojans or viruses. I ran a full scan with both Avast and Malwarebytes yesterday and no problems.
Under system for today I see
The multimedia Class Scheduler Service entered the stopped state.
The application experienced service entered the stopped state
Under application Window logs for today
Fault bucket 130885241, type 5 Event Name PNDriverimportError response: not available
This is a warning error:
Windows detected your registry file is still in use by other applications or services . The file will be unloaded now. The applicationsor services that your registry file may not function properly afterwards.
10 user registry handles leaked from \Registry\User\(this section covered several registry problems I sent the note online and this is what they state: Cause this behavior occurs because the windows operating system automatically closes any registry handle to a user profie that is left open in an application. User Action – this is a warning event the application that is listed in the event detail is leaving the registry hand open, and it should be investigated.
I don't know how serious this probems are - I didn't like seeing the software security being stopped. But then it started up. I have copied everything personal on this laptop so I am ready to reformat if needed.
I still have the problem about IE not opening links unless I right button click to open it. I also had to make a separate ID to run Fender Fuse software as this computer was not recognizing the USB slot where I connect the amp to the laptop. Fender had me set up another id with minimum items and then I was able to connect to the amp and make changes.
Rose

Corrupted file unable to remove from trash because it is running. Unable to shut it down.

I had recently converted some video tapes into dvds as well as disks that I could download onto the computer. I did not realize that I installed a dvd into the drive instead of the downloadable disk when I asked the computer to download the files. Instead of not performing the task, the computer partially download the dvd. Now I have this file on my desktop and when I put it into trash I can't remove it from trash because it is running. In other words there is a corrupted file that I have no way of stopping or deleting. Any suggestions? I could leave this file alone but since it is running I'm not sure how much memory it is diverting.

What is the name of the file? If you open Activity Monitor, set to All Processes, then is it displayed in the Name list?
Restarting kills all running processes. If this is not a system file, then you have it installed somewhere that is launching it automatically upon startup. You should look in your /Home/Library/LaunchAgents/ folder or your /Library/LaunchAgents/ or /Library/LaunchDaemons/ folder for a file related to this one. Until you kill that one you will not be able to delete the one are having trouble deleting.
Exposing the /Home/Library/ Folder
Pick one of the following methods:
A. This method will make the folder visible permanently. Open the Terminal application in your Utilities folder and paste the following at the command prompt:
chflags nohidden ~/Library
Press RETURN.
B. Click on the Desktop, press the OPTION (⌥) button, select Library from the Finder's Go menu.
C. Select Go To Folder from the Finder's Go menu. Paste the following in the path field:
~/Library
Press the Go button.

Corrupt Files in Adobe Bridge Cache

Bridge has left me with corrupted files in Bridge Cache which I cannot delete, or scan with Macafee or look at with any other program I have.
When I access the folder containing the corrupt files my PC just hangs.
I have the latest versions of Photoshop and Lightroom running on Windows 7 (64 bit).
Can anyone help?

Apparently some programs can read them, but general advice is to use an underscore instead of a dot.
Before Mac OS X (that was based on unix) it would not make any difference how many dot's, commas, spaces, slashes, etc you where using, the file always opened in the correct application.
But used to that I soon came to realize that not all systems work this way and since I have to distribute my files for commercial use I made a habit of using only 1 dot in a filename and that is the one before the extension. No spaces (instead an underscore '_' or divider '-') and no other 'strange' characters like /, \, '', :,' etc. but normal alphabetic and numeric ones.
I also started to use the creation date in my filenames starting with yyyymmdd and some extra info and sequence number for series. Sometimes people have trouble to find or open the jpeg attachments from my Apple Mail send emails to a windows machine but otherwise I have no problems with clients. I like to keep it that way

Recovering corrupt files -- everything appears to be fine

Operating System: Mac Osx
Computer: Macbook Pro
Program: Adobe Photoshop CS5
I was using adobe photoshop today for painting purposes (not to alter images). I saved the file multiple times just to be safe, and spent about 5 hours or so on a project. I closed the file quite a few times as well and I was able to open it no problem. Upon the last save (which, according to the program, was successful) I decided to take a break from the computer. After saving, I exited the file and proceeded to shut down my mac. It went through its normal procedure of quitting whatever programs were open. For some reason or another, Photoshop wouldn't quit, stopping the shut down. I forced quit (mind you, the file I hadopen previously was already saved and exited out of) and my mac shut down.
A few hours later I booted up my computer to continue working on the project. I clicked on the file and phtoshop opened like normal, began to load the file, and stopped suddenly saying that "There was a problem reading layer data. Read composite data instead?" I clicked yes and got the message "Could not complete your request because the file is not compatible with this version of Photoshop."
I researched the topic on several sites and found the file to be considered corrupt. I downloaded two recovery softwares. The first worked at recovering some layers -- but all of them were ruined beyond use. The second failed to work.
I guess my question is, is there anything else I can do to more successfully recover the file?
I don't understand how it can randomly corrupt. My computer did not simply "poop out on me" or anything. It shut down, like normal. And a force quit never hurt any of my photoshop files in the past.
Also, looking at the "info" regarding the file, the number of bytes remains the same, the layers remain in tact, the file type remains the same, color space and color profiles remain the same, etc. So what exactly is corrupt?
Please help!
I understand if the file is lost. I just don't understand how.
Thanks,
Sam

It's a risk you take with force quitting that your files get corrupt. Often they're fine, sometimes they're not.
For this Time:
File recovery programs have mixed results... I've normally used them when someone accidentally deletes an important file, but don't know how well they'd work for a corrupted file. Typically I can't recover any corrupted files. But you can hope that your computer just got a little confused and try these things:
First, I'd restart in Safe Mode. Hold down the shift key while restarting your machine. This is supposed to take it back to the last working settings - hopefully the settings that were working to open your document.
Then I would try zapping the p-ram (probably a good idea anyway). Restart your computer and when you hear the 'bong' sound, hold down apple + option + p + r (yes, it takes some dexterity). This will help if it's a problem the Computer is having at Reading the file, which it could be, since you say that the file is the right size and seems to have all the right data.
I'd also run Applejack, which will clear the caches and reset file permissions. Whatever process in PS is trying to read the file may not be able to access all of its parts because the permissions got corrupted but nothing else. This is also a good idea to run anyway.
It's free from here: http://www.macupdate.com/app/mac/15667/applejack
To run it after installation, restart your computer holding down apple + s until it comes up with white text on a black screen. Type applejack and hit enter. Autopilot should be fine, so type a and enter. Let it do its work and then restart it by typing r.
Tips for Next Time:
Don't force quit. Let the program cancel the shut down instead, wait for it to quit, and Then shutdown. Usually it's still working on something. In this case it sounds like it was working to save your document. It'll finish working on it next time if it can, and therefore recover your files, but shutting down will stop and reset any processes (normally the point of restarting) and increases the risk of losing your files.
If you saved it, don't worry about recovering the file through the program. It doesn't need to be recovered. The program only thinks it does, because that's the last thing it remembers. (You didn't do this, but it produces similar errors.)

Locate a corrupted file

I usually keep a backup of my MBP on an external hard drive using Carbon Copy Cloner. For the past 6 months, however, I haven't had a backup because every time I try to make one, CCC crashes at the exact same point during the process. I updated to the newest version, still in the eact same spot. I instead tried to make a Time Machine backup to see if it was CCC that was the problem but it too crashed. I know that there's a corrupt file somewhere in my computer because I've never had any troubles making backups prior. And I've tried every remedy possible: Disk Utility, Cocktail, Disk Warrior, TechTools etc. It still freezes in the same spot and I'm forced to restart my computer every single time. Does anyone know how I can pin-point this file and get rid of it? I'm looking to get a new laptop everntualy, but I can't until I'm able to make a backup without crashing.

Which model and year of iMac, and which version of OS X, are you using?

Reader damaged or corrupted files

Hi,
I downloaded the new version of Adobe Reader (from the Adobe site) last week.
After that I began having trouble opening pdf files that I had created with Illustrator (I hadn't had that problem before and didn't connect it to the Reader update) - the message said something like 'couldn't open ... since the file is damaged'. I'd save the file as a pdf, open it to check it was there (which it was), close it and couldn't re-open it again (on my computer nor on a friend's computer) - it also did something dodgy to the original illustrator file so that became damaged and wouldn't open either...
Then other files on the USB stick that I had stored the files on also began to be damaged/unreadable with scrambled file names - I couldn't open or delete the files from the stick either! Now most of the files are missing or damaged - even though I hadn't opened them before they scrambled...
I also lost a number of files on an external drive that I was using to try and rescue some of the files on the stick that looked like they might be okay - scrambled file names etc
So far my computer itself seems to be okay (cross fingers!)
I run up-to-date virus scanning software - which says the files are 'clean'
I unistalled Adobe Reader completely (after my browser started telling me that it couldn't read pdf's) and installed Acrobat - I can now happily open pdf files without a problem.
BUT - I'd like to be able to repair all the other lost files... any tips/hints on how I might do it?
Sharon

Yep - virus software updates itself daily - in addition, when files started being a problem on the USB I suspected a virus, manually updated the virus software and ran it over the USB as well as my computer - both were 'clean'
Then I also ran them both through some malware software - some cookies deleted from the computer, but the stick was clear (as was the other external drive which is now a problem).... Perhaps that was where the bug was? But I would've thought that the virus software should've picked it up too, shouldn't it?
Although it started with pdfs and illustrator files, I did lose other types of files as well (including word, excel etc)
Since I deleted the Reader (which was AFTER I'd run the virus software), the spreading corruption problems have stopped (I haven't lost any more files/documents) and I can now open and reopen pdfs and Illustrator documents without any problems - though it may just be a coincidence that the two things started and stopped at the same time...
If it is/was a virus that is now gone (or appears to be), is it possible that I might be able to recover them? Can you give me any tips for what I should look for in recovery programmes/software?
shaz

Corrupt file nokia x6

Hello,
First of all, forgiveness for my bad English.
When I download a theme, an application, a game(set,play), etc., (via my mobile(portable) either by my computer), I always have the same probléme who(which) arises; " corrupt file " when I throw(launch) the installation of these last ones. I don't know what to do anymore, and I really have it have a good laugh. Thank you for helping me as quickly as possible. I am really blocked(surrounded). I tried everything, and I looked everywhere.

It doesn't work the way you seem to be suggesting, within the menus you can create folders to house icons to help you to organise the menus as you'd like them, but a folder in the menu structure is not a physical folder on the drive; and you can't get file folders to appear in the menus.
The easiest option is to set the homescreen to have the shortcut bar visible, and edit the content of the shortcut bar to include Video Centre, that would give you quick access to all videos wherever they are stored in the phone.

Can iMac not waking from sleep be caused be a corrupt file

I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep. I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down. Apple has been trying to fix the issue, but to no success. They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens. They finally threw in the towel and are replacing the machine. They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file? I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
If we didin't have the data transfered, we would just keep it on an external hard drive instead. But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files. That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
So, 2 questions:
Can a corrupt file cause the sleep issue?
If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
Thanks so much!
Chris

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

How can i delete a corrupted file that will not download?

I recently purchased a song on itunes and i keep getting a message that tells me to try redownloading due to the song being a corrupt file. When i attempt to redownload the song, i get another error message that tells me the download could not be completed. At this point i just want to delete the download, but since it was never actually downloaded it wont go away. Everytime i open my itunes i get the error message and it continues to pop up every ten minutes. Please help!

Highlight the said file on the Music section of your Library, and press the Backspace key. When asked whether you want to move to the trash, say yes. Then you may download it again looking in Your Account in the purchased section.

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

IPhone won't completely delete songs in iTunes (corrupted files?)

Hey guys,
I've been working on this issue for nearly two days now, and I just have no idea of how to fix it. The issue: in iTunes, my iPhone says I have multiple albums/songs on the phone, despite me trying multiple times to delete them, and despite them not actually appearing on my phone. These are all songs that have been purchased, and are on the cloud. On my actual iPhone screen, the songs don't appear at all, since I deleted them. But when I plug my phone into my computer, in my iTunes, the songs remain - they're just dimmed, with dotted circles on the left of them. My goal is to have all of these songs deleted from the iPhone altogether, and have that appear both on the phone and in iTunes. It seems like these are corrupted files, but I have no idea how to get rid of them. This is how my iTunes and my iPhone look, right now.
I've done the following things:
--I've fooled around with redownloading them from the cloud on the iPhone separate from the computer, then plugging it into my computer to delete them in iTunes. But even after I delete them in iTunes, it constantly brings the files back after I sync.
-I checked and unchecked the items in iTunes, before syncing. It lets me delete them; but again, after I click Sync, the files return.
-I deleted all of the music from my iTunes library, and I turned off the Manually Manage Music option, so that the iPhone would sync with the iTunes and delete everything from the phone. The result was all the music on the iPhone being deleted...except these straggling files that I'm having this issue with.
Does anyone have any other tips? I don't want to reset to factory settings because I have a couple work apps on the phone that I can't find links to to redownload them. And the iPhone managing apps are not an option; I can't download apps on this computer. I've been troubleshooting online, but I'm not sure if I'm just doing some of these things incorrectly. Can anyone help me?

I've reset it - erased all content and settings - and they're still there! Though I restored it from the Cloud. Not sure if that would influence it.

I have some corrupted files on my OS9.2. hard drive that won't delete.

My computer is in three sections, the OS X is fine, but both OS9.2 drives are causing me trouble. The additonal OS9.2 drive is purely for music, but originally my audiophile card 2496 was installed on both drives. I had a problem with the sound on the small drive so I uninstalled everything and then reinstalled it all. The music records alright now, but when I close Cubasis it freezes on the small drive . When uninstalling all the music I found I couldn't delete all the audiophile card files that were on the main hard drive - they were in an invisible file marked usr (that is the spelling used) and the rest of the path was greyed out. I tried to delete them straight from Sherlock but to no avail. I am wondering now whether to reinstall the OS9.2 system on both hard drives but need to ask a few basic questions. When I do this will this fix the 'corrupted files' that are already there or will this cause more trouble. Will I lose all the work that I have already done on these files or should I make sure and do a back-up onto DVD just in case. How does one reinstall the Operating System? I have the disc but just not sure what to do as I haven't done it before. Will these corrupted files do more damage to the computer if I just leave well alone - it is a nuisance restarting the computer every time I use Cubasis but I would sooner do that than get into more of a muddle than I am in at the present.

Hi, peckerpac -
If I deep-wipe the drive what exactly does that mean?
That means the drive is effectively stripped of all data, including the removal of the disk directories. A file (or folder) that refuses to be trashable indicates there is probably damage to the directory. DiskWarrior usually can fix that; apparently not in this case.
Once the drive has been stripped, the initialization process creates a new structure on the drive so that it is usable for data storage, including new directories.
When you say I can't deep-wipe a partition, do you mean that the whole Hard Drive OSX as well will be deep wiped, or does it mean that only the OS9 part that needs it will be wiped?
A hard drive that has been partitioned has had its disk subdivided into two or more volumes. For most things the Mac will treat each volume as if it were a separate hard drive - each volume will have its own icon on the desktop; files can be copied from one volume to another; if each has an OS, each will appear individually in Startup disk control panel and in Startup Manager; etc.
However, although the Mac treats each partition as if it were a separate drive, they aren't - they are still part of the same physical drive.
A single partiton can be erased, for example by using the Erase function in the Special menu in OS 9. Unfortunately all that an Erase does is to delete entries in the disk directory - none of the data is actually removed, including the directories themselves.
A deep-wipe of the drive is part of a broader initialization of the drive; this affects the entire drive, meaning all partitions of the drive will be wiped of all data.
Will I lose everything when I deep wipe the drive?
Everything that is on that drive, on all partitions of that particular drive, yes.
As Grant noted, the Big System Morsels error usually indicates a problem with the machine being able to read the CD properly. Often that can be fixed by cleaning the CD. A Mac's optical drive is far less tolerant of smudges (fingerprints, etc.) on a data disk (such as an install CD) than it is with such on an audio disk.

Corrupt Files (pink, partial rendered, smeared look...etc)?

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