Corrupted PackagerHelp.air File

I installed the RoboHelp Packager for Adobe Air but the
packagerhelp.air file that I think contains the documentation is
damaged. No help displays when I press F1 in the RH Packager. When
I try to install it, I get an error. I've uninstalled and
reinstalled the RH packager with the same results.
I need info on Context-sensitive help. The readme.pdf that
comes with the RH Packager install says refer to the documentation
for info on CSH.
There is a download link for this file on the RoboHelp 7
Resource page
http://www.adobe.com/support/documentation/en/robohelp/
but I get a web page cannot be found message when I click it.
http://help.adobe.com/en_US/RoboHelp/AIR/1.0/PackagerHelp.air
Does anyone know how I can fix this?

It's not clear whether you think the file is damaged because
F1 does not work or the two things are separate statements.You say
that when you TRY to install you get an error so it sounds like you
cannot install but you then refer to uninstalling. What error
message?
The help for the Packager is accessed by clicking "?" on the
title bar.
There are some links in the Packager article on my site. See
if they help.

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