Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file.

I have this massage every time close ps cc
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

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When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." What on earth does it mean? How can I stop this message from appearing?

See here:
I cannot save recent images.

Photoshop won't start: Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file.

Adobe Photoshop CS6 Extended
"Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file."
I've tried finding and checking and fixing permissions but no success.
This happened from one day to the next. I think it has to do with the sn attached to the disk rather then the motherboard. I have the suite co-installed with Symphony 5.05. I've tried reinstalling.
What's to b done? The rest of the Creative Suite 6 (AE, AI etc.) works fine.
Anyone...?
Loui

Have you tried restoring the Preferences yet?

Could not save Preferences because the file is locked?

Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings.
When I quit, I get a warning icon.
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file.
Any ideas?
thanks

Solved it after 8 hours of trying.
Hold down "Command" "option" and "shift" keys and open Photoshop. It will ask if you want to delete settings. Say Yes. You will have to reset everything but it clears the problem away instantly.

Could not save preferences because the file could not be found (Windows) then Error 1 on PS,AE,PR,ID

I was trying out Photoshop, everything was running fine then one day when I close it I get an error:
"Could not save preferences because the file could not be found..."
Now when I boot it I get the Configuration Error 1.
After Effects still boots, but it reset all my preferences there. For example the workplace layout was reset, all my saved Output presets were removed and my memory-cache and performance settings were reset again.
Premiere and InDesign get the error too and won't boot.
This is the second time it has happened, I'll try wiping every Adobe program and reinstalling all over again, but it had run fine before for a while and it randomly happened.
Any idea how to fix this?

Nope I havent touched the Documents folder.
Forgot to mention that I'm on Windows 7

Mac: Could not save PREFERENCES because .....

Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have just installed CS5 as an upgrade to my CS3 on my MAc Pro that is running Leopard OS X 10.5.8. The electronic download and installation went very well. I could open CS5 and did work on editing some images, and all seemed to be working fine, until I quitted Photoshop CS5. I got the above message and similar ones for my Workspace changes. The Photoshop CS5 program did not allow me to save any changes in my Preferences, custom Brushes or Workspace.
I have full read/write privileges to my computer and I could not find any file or folder, related to Adobe CS5, that is LOCKED. I have never encountered this 'insufficient privileges' problem with any of my other program installation, including CS3 and lately the Lightroom 3. Please help!!

Hi Slau104,
I had the same problem, and have just found the answer elsewhere on this forum.
It has worked perfectly for me. Here it is…
Just go to Users\Library\Preferences\Adobe Photoshop CS5\ and change the permissions on the folder. I just changed the "Everyone" variable to "Read & Write" and Photoshop started up without issue.

Photoshop cs6 could not save as .psd because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file

Have three users with CS6 Design Standard having problem saving files to a network share. All three are running Windows 7 SP1. CS 6 has all current updates applied. Have searched google for solution but all suggestions so far have not solved problem.
Have confirmed that windows explorer preview pane is not enabled/turned off. Other users on the network have no problems saving file to shared folder. Users can save to desktop and then copy and paste or drag and drop to the share!

Further Google searching found this bit of information....and it fixed our problem!
Rather than deleting the files I renamed them as follows Adobe Photoshop CS6 Prefs_old & Adobe Photoshop X64 CS6 Prefs_old
To fix and prevent this error from happening, the user will navigate to:
C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings
Depending on what version of photoshop is causing the error to appear you will delete the following file:
Adobe Photoshop CS6 Prefs.psp (for 32bit version)
Adobe Photoshop X64 CS6 Prefs.psp (for 64bit version)

Could not save as "DSC_0915.tif" because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the

Please help I keep getting this error message trying to save a photo in photoshop to return to lightroom

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

I am trying to import developed images from LightRoom 5 in o Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.

Have you tried restoring the Preferences yet?

I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file'. This has not happened before. How do I change this?

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

CS6 Could Not Save "filename" Because File is Locked

For many years I have been edit photo montages in Premiere Pro. When I would find a photo that needs retouching so I would open Photoshop, retouch the pic, save it, and the new image would magically appear on the PPro timeline. But in my CS6 suite, I get the error message "Could not save "filename" because file is locked, you do not have necessary access permissions, or another program is using the file". And this only happens when PPro is still open, regardless of where the CTI is on the timeline, or which pic on the timeline is selected. I never had this problem with any other versions of PPro and Photoshop. I don't want to shut down PPro everytime I need to retouch a pic.

That sounds like you've found a bug in PPro where it keeps the files open and locked when it shouldn't.
Unfortunately, you posted in the Photoshop forum where we can't help much with Premiere.
You probably want to post in the Premiere forum: http://forums.adobe.com/community/premiere/premierepro_current

Could not save preferences

I have a user in my company who gets the following error message everytime he closes Photoshop 6.0: "Could not save Preferences because the file is locked. Use the "Properties command in the Windows Explorer to unlock the file." He is using Windows XP Pro SP2 in a networked environment. Any suggestions or solutions are appreciated.

Hi Everybody,
Thanks to this thread you put me into the right direction. After a lot of trying an comparing between two macs (on one it worked, on the other it didn't), I finally found the problem:
1. Go to /Users/User/Library/Application Support
2. Find the folder "Adobe"
3. Change the permission of this folder for everyone to "read & write"
4. Done - open Adobe Photoshop Elements 10.0
For me this worked!
Alex
Problem discription: Adobe Photoshop Elements Editor 10.0 on Mac takes extremly long to open, displaying the message:"building content and effects" and displays the following message after closing "could not save preferences because you do not have the necessary access rights".

Can't Save Preferences Because File is Locked?

I just had to reinstall after a wipe of my Mac. Program opens, I can use it, but when I quit it I get this message:
Could not save preferences because the file is locked or you do no have the necessary privilieges. Use the "get info" command in the Finder to unlock or change permissions on the file or enclosing folders.
I went into Applications, right clicked on the CS5 icon, which brought up the "get Info" box. At the bottom, under Sharing & Permissions it says I have custome access; Me: read & write
System, read & write
Admin, read & write
everyone, read only
On the "everyone" the only choices I have are read only, write only or no access.
How can I fix this?

The preferences are not written into the application, so you're looking in the wrong place. The main preferences file for CS5 should be:
~/Library/Preferences/Adobe Photoshop CS5 Settings/Adobe Photoshop CS5 Prefs.psp
To locate it, copy the following path, press Shift+Cmd+G in Finder, paste the path and hit Go:
~/Library/Preferences/Adobe Photoshop CS5 Settings/
If you have Ps CS5.1, replace "CS5" with "CS5.1" in the above.

Photoshop CS 5.5 - "Could not save [filename] because the file is locked..........."

Hi,
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
Can't see this been an access issue so really don't know whats causing this other than the fact it's just server based...
Please please please somebody help.

I have been hqving this issue on windows after I upgraded to internet explorer 10 and using outlook (hotmail.com) to attach images to an email.
After a file saved via photoshop (i assum any programe not just photoshop will cause this problem) is attached in outlook to an email, IE10 will not let go of that file. meaning if you update the image in Photoshop and try and save over the existing jpg you previously attached it will give this error, file locked or file permissions needed etc.
Just posting this info incase you are using email to attach files and then getting these permisssion problems.
I work around it by closing the outlook browser tab (the email), so it lets go of the file, I can then save ontop of the file no problem, I then open outlook as needed.

Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file.

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