Couldn't fetch the data from the data source...[nQSError: 16023]

Question

Hi all.
I think that the problem I want to discuss is well-known, but still I got no answer whatever I tried ...
I installed the BIEE on Linux (32 bit, OEL 5 - to be more precise), the complete installation was not a big deal. After that I installed the Administration tool on my laptop and created the repository. So... my tnsnames.ora on the laptop looks like this:
TESTDB =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.5)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = testdb)
And the tnsnames.ora on server, in its turn, looks like this:
TESTDB =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = localhost.localdomain)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = testdb.localdomain)
The database worked normally and I created and transferred the repository to the server and started it up.
It started without any errors, but when I tried to fetch the data via the representation services I got the error:
Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
[nQSError: 16023] The ODBC function has returned an error. The database may not be available, or the network may be down. (HY000)
I discovered, that the ODBC on my laptop was named not correctly (it should have been identical to tnsnames entry) - so I corrected it, saved and replaced the repository on the server and restarted it... - and still got the same error.
Apparently, something is wrong with the data source. So let me put here some more information...
My user.sh looks like this:
ORACLE_HOME=/u01/app/ora/product/11.2.0/dbhome_1
export ORACLE_HOME
TNS_ADMIN=$ORACLE_HOME/network/admin
export TNS_ADMIN
PATH=$ORACLE_HOME/bin:/opt/bin:$PATH
export PATH
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$LD_LIBRARY_PATH
export LD_LIBRARY_PATH
and my odbc.ini looks like this:
[ODBC]
Trace=0
TraceFile=odbctrace.out
TraceDll=/u01/OracleBI/odbc/lib/odbctrac.so
InstallDir=/u01/OracleBI/odbc
UseCursorLib=0
IANAAppCodePage=4
[ODBC Data Sources]
AnalyticsWeb=Oracle BI Server
Cluster=Oracle BI Server
SSL_Sample=Oracle BI Server
TESTDB=Oracle BI Server
[TESTDB]
Driver=/u01/OracleBI/server/Bin/libnqsodbc.so
Description=Oracle BI Server
ServerMachine=local
Repository=SH
Catalog=
UID=
PWD=
Port=9703
[AnalyticsWeb]
Driver=/u01/OracleBI/server/Bin/libnqsodbc.so
Description=Oracle BI Server
ServerMachine=local
Repository=
Catalog=
UID=
PWD=
Port=9703
[Cluster]
Driver=/u01/OracleBI/server/Bin/libnqsodbc.so
Description=Oracle BI Server
ServerMachine=local
Repository=
FinalTimeOutForContactingCCS=60
InitialTimeOutForContactingPrimaryCCS=5
IsClusteredDSN=Yes
Catalog=SnowFlakeSales
UID=Administrator
PWD=
Port=9703
PrimaryCCS=
PrimaryCCSPort=9706
SecondaryCCS=
SecondaryCCSPort=9706
Regional=No
[SSL_Sample]
Driver=/u01/OracleBI/server/Bin/libnqsodbc.so
Description=Oracle BI Server
ServerMachine=localhost
Repository=
Catalog=SnowflakeSales
UID=
PWD=
Port=9703
SSL=Yes
SSLCertificateFile=/path/to/ssl/certificate.pem
SSLPrivateKeyFile=/path/to/ssl/privatekey.pem
SSLPassphraseFile=/path/to/ssl/passphrase.txt
SSLCipherList=
SSLVerifyPeer=No
SSLCACertificateDir=/path/to/ca/certificate/dir
SSLCACertificateFile=/path/to/ca/certificate/file.pem
SSLTrustedPeerDNs=
SSLCertVerificationDepth=9
Can anybody point a finger where the error line is? According to the documentation it should work fine.Maybe the driver name is wrong? What driver I need then?
Cause I can't find it.
I'm really sorry to bother, guys :) Let me know if you get some ideas about it (metalink didn't help).

Answer 1

OK, several things wrong here. First the odbc.ini is not meant to be used for Oracle databases, that's not supported on Linux. On Linux you should OCI (Oracle native drivers) and nothing should be added on odbc.ini. Your user.sh seems to be pointing to your DB installation path. This is not correct. It should point to your Oracle client installation so you need to install the Oracle FULL client somewhere. Typically this is normally done with the same OS account as the one used for OBIEE whereas the DB normally runs with the oracle account. Once you got the client installed test it under the OBIEE account doing tnsping and sqlplus to your DB. Also the LD_LIBRARY_PATH should point to $ORACLE_HOME/lib32 not lib as the lib directory is the 64bits and OBIEE uses the 32bits libraries even in 64bits OSes. Finally change your RPD connection to use OCI. Make all those changes and you should be good.