CProject user cannot edit (confirm) their assigned tasks

Question

Dear Experts,
we are facing an unexpected behaviour on cProjects: project user cannot edit (confirm) their assigned tasks, because the authorizations at the task level for user appear as Read (authorizations view on task), while on the project definition, for the same tasks the user is assigned Write permissions. Something must be happening in between that we are not getting right.
More details on the configuration behind and the process:
- In Project definition level, project roles (coming from a project template) are staffed to users (business partners)
- Project roles coming from project template are assigned to a project role type with Default authorization set as Read. Because we want all project users to be able to access in read mode to the whole project and tasks; and then be able to edit (Confirm) only their assigned tasks. Except for the project manager role, who has a different project role type assigned wih Admin default authorization set
- After making the staffing at project level, this seems to be working fine: all project users have read access assigned at project structure level and rest of tasks, except the project manager who has Admin authorization. And for each task, the user assigned to the task has write permissions.
- But when a user open the task from the tasks dashboard, and go to the Authorizations tab, then the user has Read permission for the same task, which causes the consequence of not being able to Edit and Confirm.
Can you guide us to understand why the Write authorization is being overriden to Read at user access? Should not the default authorization “read” at project role type be overwritten by the assignment of the user to the task?
Maybe is there other configuration setting that is missing or needs to be checked?
Many thanks in advance,
Roberto

Answer 1

Thanks Ravi, I answer your questions:
1) How did you give write access? - Manually in ACL-Authorisations tab or through selection of responsible role/person in basic tab.
we use the second option. We create projects from templates that have roles assigned to tasks. After we complete staffing in the project, we assign users (business partners) to each project role. After this, automatically, users are assigned as task Responsible and receive their tasks assigned in the task dashboard.
Question here: since we do not use Resources, the field responsible resource is not used/filled- Is this required?
2) Whether the task accessed by the user is in 'Released' status?
yes, tasks are released, so that ther users receive the task in Tasks Dashboard, but due to the permissions issue, they cannot confirm task
The only possible workaround we have found to solve the issue is to assign Write authorizations to all users, but at project level. So the consequence is that users can edit all the project tasks (not only their assigned tasks) and we want to avoid that. We want users to have read access to whole project and write access to their assigned tasks (by staffinf Users to roles)
thanks again for help.
best regards,
Roberto