CR 2008 SDK: how to set custom paper size?

Dear forum users, I'm trying to use Crystal Reports 2008 SDK to print barcode labels to a Datamax Printer.
The printer uses a custom page size. Can anyone tell me how to set custom page size and margins using C# and CR2008 SDK?
Best regards
Alessandro

I'm experiencing this problem: I need to print barcode labels which are 4 x 9 cm each (a custom paper size). The report has been build correctly, orientation is right but when I print the labels programmatically by an application I made the label gets printed in a wrong way.
In particular, orientation and paper size are not correct.
So I would like to try to force both of them (both the orientation and the custom paper size). How can I do that?
Best regards
Alessandro

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Unable to Set Custom Paper size setting of 15 (width) x 12 (Height) using J

Hi,
     I am unable to print the report using the custom paper size setting of 15 (width) x 12 (Height) with printer friendly fonts so that we can print on Line or dot matrix printer.
     This problem is not solved from last 3 months and we dont get help anywhere.
     We are using Java with Crystal Report XI R2 design for the same.
                       ITable table=null;
DatabaseController dbCtrl=null;
ReportClientDocument oReportDoc=null;
try {
String reportName=fileName;
oReportDoc=new ReportClientDocument();
oReportDoc.open(reportName,0);
dbCtrl = oReportDoc.getDatabaseController ();
rs=ad.sqlStringBigST(query);
table = dbCtrl.getDatabase ().getTables ().getTable (0);
dbCtrl.setDataSource (rs, table.getName(), "Runtimeres");
Object oreportSource=oReportDoc.getReportSource();
IReportSource reportSource=(IReportSource)oreportSource;
PrintReportOptions printOptions = new PrintReportOptions();
printOptions.setPrinterName("EPSON FX-2175 ESC/P");
printOptions.setPaperSize(PaperSize.useDefault);
options.setPaperSource(PaperSource.manual);
oReportDoc.getPrintOutputController().printReport(printOptions);
} catch (Exception e) {
System.err.println(e.toString());
Please let me know what is the solution for the same.
Regards,
Raj

Hi,
    Yes i can understand that you need to first understand the root of the problem to give me the solution.
    I am here to answer to your questions until you understand what is the problem.
    Yes if i set the standard page size which are given in API doc , it sets up the page correctly.
    Following page size as given in the API doc works fine.
    http://devlibrary.businessobjects.com/businessobjectsxi/en/en/RAS_SDK/rassdk_java_api_doc/doc/rassdk_java_apiRef/com/crystaldecisions/sdk/occa/report/document/PaperSize.html
   It is rejecting the custom paper size and custom fonts (which in my case are printer friendly fonts).
Regards,
Rajshekhar SIpoy

How to Set the Paper Size in Smart Forms

Hi Friends,
I need to SET the Paper Size to default A4 in a smart form...and in some other case we need to set to other type 8.5 X 11...How can i set it....?

Moving this discussion to the Scanning & OCR forum.

How to set the paper size when printing to postscript...

I need help in setting the paper size in the PrintPreference when using either the Postcript File or Adobe PDF printer to generate ps files.
Here's what I am doing (in c++) and I seem to be getting only 8.5x11 no matter the document page size:
LPDISPATCH p_Dispatch = Document.DocumentPreferences();
p_Dispatch = Document.DocumentPreferences();
if(p_Dispatch)
DocPreference docPreference(p_Dispatch);
pgOrientation = (idPrintPageOrientation)docPreference.get_PageOrientation();
pageW = docPreference.get_PageWidth();
pageH = docPreference.get_PageHeight();
paperSize = docPreference.get_PageSize();
docPreference.ReleaseDispatch();
p_Dispatch = Document.PrintPreferences();
if (p_Dispatch)
{ PrintPreference printPreference(p_Dispatch)printPreference.SetPrinter(idPostscriptFile);
printPreference.PrintFile(outfile);
printPreference.SetPaperSize(paperSize ); /*I have also tried idCustom but it crashes with invalid parameter for the object type.*/
printPreference.SetPaperWidth(pageW);
printPreference.SetPaperHeight(pageH);
VARIANT vprinterPresetType;
vprinterPresetType.vt = VT_I4;
vprinterPresetType.lVal = CInDesignApplication::idCustom;
Document.PrintOut(FALSE, vprinterPresetType);....
So how do i pas the document paper size to the print preset or preference?
I appreciate your input.

Moving this discussion to the Scanning & OCR forum.

How to set the paper size for scan import

Adobe Professional 10 - How to set the import paper size to letter or A4 (for example). The only option is automatic and it scans legal size. Normally the options would appear but I have no options other than "automatic".

Moving this discussion to the Scanning & OCR forum.

How to set default paper size in iPhoto?

iPhoto selects a paper size seemingly at random, and I can't find any way to set the default to letter. What am I missing here? I don't have this problem with other applications.

Hi Frank,
Thanks for the additional information.
This bug was originally fixed in 9.0.4 but seems to have been broken again somehow in 9.0.5 and 10.1.2, so I have opened a new bug for it. The bug number is 4032412.
The good news is that this bug does not exist in the 10.1.3 Developer's Preview which will be available very soon! and it also allows you to set the page orientation of the diagrams from within Tools | Preferences.
Thanks for reporting the problem,
Lisa Sherriff
JDev UML QA

How to print custom paper size with borderless?

Hi, I want print in custom peper size (6"x13") and i want print with borderless, but the print properties dont have the options to select custom size, any idea how can I do this work? thanks.

Hi, Its specs says it supports: Left: 3.3 mm (0.13 inch)
Right: 3.3 mm (0.13 inch)
Top: 3.3 mm (0.13 inch)
Bootom: 3.3 mm (0.13 inch) and 12 mm (.47 inch) for the following list of papers: U.S. Letter
U.S. Legal
A4
U.S. Executive
U.S. Statement
8.5 x 13.0 inch
B5
A5
Cards
Custom-sized media
Photo media Source: http://support.hp.com/au-en/document/c03565793 Regards.

Processing 1.0 How to define CUSTOM paper size?

Hi all,
I'm working in processing and I'm looking for a way to define my own paper size.
This is the most "cleanest" version of the script.
In fact this part is as good as the exact script from seltar
So the main focus right now would be the line between the
four backslash lines.
// Printer - Jpg and Text (more can easily be implemented)
// PrintService http://java.sun.com/j2se/1.4.2/docs/api/javax/print/PrintService.html
// DocFlavor http://java.sun.com/j2se/1.4.2/docs/api/javax/print/DocFlavor.html
// PrintRequestAttributeSet http://java.sun.com/j2se/1.4.2/docs/api/javax/print/attribute/PrintRequestAttributeSet.html
// Attribute http://java.sun.com/j2se/1.4.2/docs/api/javax/print/attribute/Attribute.html
// Yonas Sandbæk - http://seltar.wliia.org
import javax.print.*;
import javax.print.attribute.*;
import javax.print.attribute.standard.MediaSizeName;
import javax.print.attribute.standard.MediaSize;
import javax.print.DocFlavor;
import javax.print.PrintService;
import javax.print.PrintServiceLookup;
import javax.print.ServiceUI;
import javax.print.attribute.HashPrintRequestAttributeSet;
import javax.print.attribute.PrintRequestAttributeSet;
import javax.print.attribute.standard.MediaPrintableArea;
import javax.print.attribute.standard.MediaSize;
import javax.print.attribute.standard.*;
import com.sun.image.codec.jpeg.*;
PrintIt p = new PrintIt();
void draw(){
// blabla drawing
if(keyPressed && key == 'p') p.printJpg(get(0,0,width,height));
class PrintIt{
PrintService[] services;
PrintService service;
DocFlavor docflavor;
Doc myDoc;
PrintRequestAttributeSet aset;
DocPrintJob job;
PrintIt(){
    myDoc = null;
    job = null;
    services = null;
    setService(PrintServiceLookup.lookupDefaultPrintService());
    setDocFlavor(DocFlavor.BYTE_ARRAY.AUTOSENSE);
    aset = new HashPrintRequestAttributeSet();
    //aset.add(MediaSize.findMedia(0.5, 0.5, MediaSize.INCH));
    aset.add(MediaSize(10, 10, Size2DSyntax.MM));
void setService(PrintService p)
    service = p;
void setDocFlavor(DocFlavor d)
    docflavor = d;
void listPrinters(){
    services = PrintServiceLookup.lookupPrintServices(null, null);
    for (int i = 0; i < services.length; i++) {
     System.out.println(services.getName());
     DocFlavor[] d = services[i].getSupportedDocFlavors();
     for(int j = 0; j < d.length; j++)
     System.out.println(" "+d[j].getMimeType());
services = null;
// prints a given image
void printJpg(PImage img){
setDocFlavor(DocFlavor.BYTE_ARRAY.JPEG);
print(bufferImage(img));
// prints a given string
void printString(String s){
setDocFlavor(DocFlavor.BYTE_ARRAY.AUTOSENSE);
print(s.getBytes());
boolean print(byte[] b){
if(!service.isDocFlavorSupported(docflavor)){
println("MimeType: \""+docflavor.getMimeType()+"\" not supported by the currently selected printer");
return false;
boolean ret = true;
try{
     myDoc = new SimpleDoc(b, docflavor, null);
catch(Exception e){
     println(e);
     ret = false;
job = service.createPrintJob();
try {
     job.print(myDoc, aset);
catch (PrintException pe) {
     println(pe);
     ret = false;
return ret;
// used with printJpg()
byte[] bufferImage(PImage srcimg){
ByteArrayOutputStream out = new ByteArrayOutputStream();
BufferedImage img = new BufferedImage(srcimg.width, srcimg.height, 2);
img = (BufferedImage)createImage(srcimg.width, srcimg.height);
for(int i = 0; i < srcimg.width; i++)
     for(int j = 0; j < srcimg.height; j++)
     int id = j*srcimg.width+i;
     img.setRGB(i,j, srcimg.pixels[id]);
try{
     JPEGImageEncoder encoder = JPEGCodec.createJPEGEncoder(out);
     JPEGEncodeParam encpar = encoder.getDefaultJPEGEncodeParam(img);
     encpar.setQuality(1,false);
     encoder.setJPEGEncodeParam(encpar);
     encoder.encode(img);
catch(FileNotFoundException e){
     System.out.println(e);
catch(IOException ioe){
     System.out.println(ioe);
return out.toByteArray();

Hi all,
I'm working in processing and I'm looking for a way to define my own paper size.
This is the most "cleanest" version of the script.
In fact this part is as good as the exact script from seltar
So the main focus right now would be the line between the
four backslash lines.
// Printer - Jpg and Text (more can easily be implemented)
// PrintService http://java.sun.com/j2se/1.4.2/docs/api/javax/print/PrintService.html
// DocFlavor http://java.sun.com/j2se/1.4.2/docs/api/javax/print/DocFlavor.html
// PrintRequestAttributeSet http://java.sun.com/j2se/1.4.2/docs/api/javax/print/attribute/PrintRequestAttributeSet.html
// Attribute http://java.sun.com/j2se/1.4.2/docs/api/javax/print/attribute/Attribute.html
// Yonas Sandbæk - http://seltar.wliia.org
import javax.print.*;
import javax.print.attribute.*;
import javax.print.attribute.standard.MediaSizeName;
import javax.print.attribute.standard.MediaSize;
import javax.print.DocFlavor;
import javax.print.PrintService;
import javax.print.PrintServiceLookup;
import javax.print.ServiceUI;
import javax.print.attribute.HashPrintRequestAttributeSet;
import javax.print.attribute.PrintRequestAttributeSet;
import javax.print.attribute.standard.MediaPrintableArea;
import javax.print.attribute.standard.MediaSize;
import javax.print.attribute.standard.*;
import com.sun.image.codec.jpeg.*;
PrintIt p = new PrintIt();
void draw(){
// blabla drawing
if(keyPressed && key == 'p') p.printJpg(get(0,0,width,height));
class PrintIt{
PrintService[] services;
PrintService service;
DocFlavor docflavor;
Doc myDoc;
PrintRequestAttributeSet aset;
DocPrintJob job;
PrintIt(){
    myDoc = null;
    job = null;
    services = null;
    setService(PrintServiceLookup.lookupDefaultPrintService());
    setDocFlavor(DocFlavor.BYTE_ARRAY.AUTOSENSE);
    aset = new HashPrintRequestAttributeSet();
    //aset.add(MediaSize.findMedia(0.5, 0.5, MediaSize.INCH));
    aset.add(MediaSize(10, 10, Size2DSyntax.MM));
void setService(PrintService p)
    service = p;
void setDocFlavor(DocFlavor d)
    docflavor = d;
void listPrinters(){
    services = PrintServiceLookup.lookupPrintServices(null, null);
    for (int i = 0; i < services.length; i++) {
     System.out.println(services.getName());
     DocFlavor[] d = services[i].getSupportedDocFlavors();
     for(int j = 0; j < d.length; j++)
     System.out.println(" "+d[j].getMimeType());
services = null;
// prints a given image
void printJpg(PImage img){
setDocFlavor(DocFlavor.BYTE_ARRAY.JPEG);
print(bufferImage(img));
// prints a given string
void printString(String s){
setDocFlavor(DocFlavor.BYTE_ARRAY.AUTOSENSE);
print(s.getBytes());
boolean print(byte[] b){
if(!service.isDocFlavorSupported(docflavor)){
println("MimeType: \""+docflavor.getMimeType()+"\" not supported by the currently selected printer");
return false;
boolean ret = true;
try{
     myDoc = new SimpleDoc(b, docflavor, null);
catch(Exception e){
     println(e);
     ret = false;
job = service.createPrintJob();
try {
     job.print(myDoc, aset);
catch (PrintException pe) {
     println(pe);
     ret = false;
return ret;
// used with printJpg()
byte[] bufferImage(PImage srcimg){
ByteArrayOutputStream out = new ByteArrayOutputStream();
BufferedImage img = new BufferedImage(srcimg.width, srcimg.height, 2);
img = (BufferedImage)createImage(srcimg.width, srcimg.height);
for(int i = 0; i < srcimg.width; i++)
     for(int j = 0; j < srcimg.height; j++)
     int id = j*srcimg.width+i;
     img.setRGB(i,j, srcimg.pixels[id]);
try{
     JPEGImageEncoder encoder = JPEGCodec.createJPEGEncoder(out);
     JPEGEncodeParam encpar = encoder.getDefaultJPEGEncodeParam(img);
     encpar.setQuality(1,false);
     encoder.setJPEGEncodeParam(encpar);
     encoder.encode(img);
catch(FileNotFoundException e){
     System.out.println(e);
catch(IOException ioe){
     System.out.println(ioe);
return out.toByteArray();

How to create custom paper size in Windows?

I have a picture within lightroom 1.0 that is 4.5 in x 7.5 in. The card that I am trying to print this on is 5.5 in x 8.5 in. I would like it centered. For some reason I cannot get the photo to print correctly on this size paper. I am printing to a HP Color Laser 3800n using the 3800 PS print driver. This is driving me crazy and I know that it is something simple. Hopefully somone can help.
thanks

Chalk this up to using a Windows Print driver. As soon as I downloaded the latest driver for this printer from hp.com all my printing problems went away. It printed as it should have within LR.

HP Laserjet M401A could not set different paper size and tray on printer properties

Good morning all. I'm experiencing a issue setting custom paper size and tray in this printer properties. I would like to set up three different printers, on the same port, to print directly on a specific tray (without enter the printer properties and select the proper tray and size). I have this printer with the additional third tray. I have set up A4 in tray 1 (bypass), custom size in tray 2 and 3 on the printer. When i enter the printer PROPERTIES i want to set up set custom paper size in tray 2 and 3. No way.The only sizes i can see is 13x8, a4, a5, letter, legal, and so on (there are maybe 7 choices). So i choose NOT SPECIFIED. When i go on printer PREFERENCES, i can set up my custom paper size.But when i choose my custom paper size, the tray 2 and 3 go away and i can only choose bypass or tray 1.If i set up A5 (for example) the tray 2 and 3 re-appear. How is it possible? where i am wrong? Many thanks, any help would be appreciated.Cheers,Luca.

I have done extensive research online and looked for relevant posts in other forums, plus I downloaded a LaserJet 4L service manual. The verdict: A common cause of this no-power problem is a faulty DC controller board, blown fuse(s) on it, or other circuitry glitch. I am sure that the paper tray is inserted correctly.
So I decided to cut my losses (I'm not inclined to pull the printer apart to try to fix it--it's not worth my time) and tossed the printer. It's not cost-effective or time-effective to spend a lot of money or time to resuscitate old hardware, except perhaps as a learning exercise.
I consider this thread now closed.

Portrait printing problem on custom paper size

Hi,
i want to print on custom paper size - 500x700mm, but cant set custom paper size straight in Illustrator, only in printer driver. When I set it up and print file, all shapes are smaller on print than in file! Same thing happens with 320x450mm size. After some searching i tried to print it in landscape (wider side in printer) and everything is ok!!! but when i get back to portrait it is all smaller again :/
On pre-intalled A4 size everything is ok.
Can anyone help me, i want to print on 700x500mm but my printer is only 600mm wide ;/
Tried to change any possible fit, resize and rotate option throughout app, system and in printer with no success.
Specs:
Mac OS 10.9 (Retina MBP 15)
Illustrator CC and CS5 (tried on both)
HP DesignJet 510 (CH336A)

Yeah, HP tech support is iffy at best.
I think you're on the right track.
I don't think the issue is Illustrator. In my experience, the Art Board feature is exactly what is warranted for custom page sizes.
I also wouldn't think it is an OS issue, as the drivers need to conform to OS development rules. If the driver "says" it can do it, it SHOULD do it. If it doesn't, that's not the OS's fault.
In cases where you're trying to go "outside" the page-size presets of the printer driver, this is where people encounter problems, which is why I think the issue is the print driver. My solution has been to use an existing page-size preset, and hand-trim after printing. But in quantity prints, this becomes a pretty serious problem.
One other thought. Someone else on this forum found that they could use custom page sizes (with certain printers) if they always fed the paper in its "tall" position, rather than feeding it in "wide." This might require you to rotate artwork in ai, I'm not sure. But it's worth a try in attempting to get your custom page size to print properly.
Good luck.

Photosmart C410: How do I associate a custom paper size with the photo tray?

Our Photosmart 3310 recently broke down and I purchased a C410 to replace it. I sell a small item online that I ship in 3 5/8 x 6 1/2 envelopes. With the 3310, I had figured out a way to print the envelopes from the photo tray. While Word 2007 allows me to select the photo tray, the printer would not print from there until I created a custom paper size in the printer preferences dialog box.
One of the reasons I got the C410 was for the photo tray. It's a real pain to have to swap out the regular paper and stick in one evelope every time I want to print another envelope. Well, unfortunately, that's what I've been doing. I select the photo tray in Word, but the printer goes right ahead and prints from the main tray. I had forgotten what I did to make it work on the 3310, so I experimented with that printer's drivers until I figured it out.
My problem is that the software interface for the C410 is different than that for the 3310. I can't figure out how to associate a custom paper size with the photo tray. To test my theory this evening, I told Word that my envelope size was 5 x 7. The printer didn't hesitate to take an envelope from the photo tray. Of course the return address went into a dark void because the envelope is not 5 x 7.
The difference between the two interfaces is that the 3310 has both printing shortcuts as well as "Print Task Quick Sets." The C410 only has printing shortcuts.
If anyone can help me, I'll be very grateful! I've probably spent hours trying to get this figured out, and I have no idea what to do.

Hi,
Which Microsoft product (application) are you using ? Printer supports the following custom sizes:
From ADF: Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)
From input tray: Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
You need to select right custom size from the application.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

How do I get OS X to ask printer for custom paper size

I am printing postcards. These are 1/4 of a letter sheet, or 5.5" wide x 4.25" tall.
I have a commercial grade HP Laserjet 4350, and I've configured that size in its custom menu for tray 1 (the envelope feeder tray). The printer is happy.
I've also set a custom paper size in the MacOS, that I've called "Postcard Quarterpage" and I have that selected in the print dialog. In fact I made it default.
However, under Paper Handling, it says "Destination paper size: Suggested paper: US Letter" and this is greyed out. If I check "Scale to fit paper size" which I Do Not Want, then I can pick a variety of sizes. However my custom size is not in the list.
This happens on all applications, so it is definitely OS X Mountain Lion (latest patch).
Anyway, the upshot is MacOS requests US LETTER size from the printer, so the printer goes "Take this postcard stock out and gimme US LETTER". The printer can detect paper sizes. If I try to give it postcards anyway, it blows an error and won't print, which is what it should do.
How do I get OS X to tell the printer "Gimme 5.5x4.25" like I've instructed it?

Hi there Wolf!
I have a couple of articles here that I believe will help you out with your question. First, here is an article with some information on custom paper sizes:
OS X Mountain Lion: Manage custom paper sizes
http://support.apple.com/kb/PH10748
Note that in that article, it states:
Custom paper sizes aren’t available for some printers.
The reason for that is because this is controlled by the driver for the individual printer. You will want to make sure you have the latest version of the printer driver installed on your computer. More information on this can be found in the following article:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
It might also be helpful to reset your printing system to see if that will resolve the issue. More information on this process can be found here:
Mac OS X: How to reset the printing system
http://support.apple.com/kb/HT1341
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Setting new measurement units for custom paper size

How do you convert from mm to inches when you're setting a custom paper size?

The OS X calculator app has its uses too. Key in the value you want to convert from, and press enter, then choose Calculator > Convert > Length.

After installing Yosemite, my CS5 crashes when I try to set up a new custom paper size

I tried to set up a custom paper size with CS5 but my system crashes with "an unexpected system error has occurred". I have tried a reinstall of CS5 and also the latest Java update.
Eljay

First of all, trash and refresh your Photoshop preferences.
To re-create the preferences files for Photoshop, start the application while holding down Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.

CR 2008 SDK: how to set custom paper size?

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