Unable to Set Custom Paper size setting of 15 (width) x 12 (Height) using J

Question

Hi,
     I am unable to print the report using the custom paper size setting of  15 (width) x 12 (Height)  with printer friendly fonts so that we can print on Line or dot matrix printer.
     This problem is not solved from last 3 months and we dont get help anywhere.
     We are using Java with Crystal Report XI R2 design for the same. 
                       ITable table=null;
DatabaseController dbCtrl=null;
ReportClientDocument oReportDoc=null;
try {
String reportName=fileName;
oReportDoc=new ReportClientDocument();
oReportDoc.open(reportName,0);
dbCtrl = oReportDoc.getDatabaseController ();
rs=ad.sqlStringBigST(query);
table = dbCtrl.getDatabase ().getTables ().getTable (0);
dbCtrl.setDataSource (rs, table.getName(), "Runtimeres");
Object oreportSource=oReportDoc.getReportSource();
IReportSource reportSource=(IReportSource)oreportSource;
PrintReportOptions printOptions = new PrintReportOptions();
printOptions.setPrinterName("EPSON FX-2175 ESC/P");
printOptions.setPaperSize(PaperSize.useDefault);
options.setPaperSource(PaperSource.manual);
oReportDoc.getPrintOutputController().printReport(printOptions);
} catch (Exception e) {
System.err.println(e.toString());
Please let me know what is the solution for the same.
Regards,
Raj

Answer 1

Hi,
    Yes i can understand that you need to first understand the root of the problem to give me the solution.
    I am here to answer to your questions until you understand what is the problem.
    Yes if i set the standard page size which are given in API doc , it sets up the page correctly.
    Following page size as given in the API doc works fine.
    http://devlibrary.businessobjects.com/businessobjectsxi/en/en/RAS_SDK/rassdk_java_api_doc/doc/rassdk_java_apiRef/com/crystaldecisions/sdk/occa/report/document/PaperSize.html
   It is rejecting the custom paper size and custom fonts (which in my case are printer friendly fonts).
Regards,
Rajshekhar SIpoy