CR Database Login Issue

Hi All,
All other reports such as AR Invoice, Credit Note etc etc work without issue but when i try to preview an Outgoing Payment document i get a Database login window- but this window has the Server Name and database fields greyed out so no chance to change them.
Even if I put the sa password on it says u201CLogin Failedu201D
I have reinstalled CR 2008 with Fix but still no luck.
SAP 8.81 PL6
Regards,
MB

Hi
if you've tried to install the Crystal Report SP 4
http://resources.businessobjects.com/support/additional_downloads/runtime.asp
Regards
ang sukarno

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