Crash Reporter disabled by default?

For some weird reason, my crash reporter seems to be disabled globally in the OS. Is there at unix command I can use in the Terminal to verify Crash Reporter status/enable it?

Crashes in Mac OS X Server are logged, though dialogs are not shown to the user by default. (This default behavior is likely the source of confusion here.)
+defaults read com.apple.CrashReporter+
+defaults write com.apple.CrashReporter DialogType {none|basic|developer|server}+
Based on the above shell command, you should be able to easily find added details from various sources using your preferred search tool.
I've found an old Q&A ([QA1288|http://developer.apple.com/qa/qa2001/qa1288.html]) that has some details, but what I read there looks to be somewhat stale information.

Similar Messages

Why does the checkmark for "Submit crash reports" in System Defaults always reappear after I remove it?

I keep trying to remove this check, but it always come back on its own.

Thank you for the reply, but none of those suggestions apply/or work. This is only a single preference that's not being saved. There is not a user.js file, but a prefs.js file and there is not an entry for crash reports on/off in it. These seems like a bug in Firefox, as the checkbox for the "Submit crash report" toggles back on the instant the dialog is closed, then reopened. In other words, just this one option is not saved. Any other options are saved when changed.

I have crash reporting disabled but still get the popup every time - how can I suppress crash reporting altogether?

Win7/FF31
Thanks,
CC

The crash report does two things.
1) tells you Firefox crashed
2) files a crash report with the '''Mozilla.org''' system so that
someone can look over the report to find a reason and cure.
'''No Personal Information Is Included.'''
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Bad HELP: "submit crash report" no longer an option (3.6.6 linux)

the edit/preferences/generl panel does not contain an option: submit crash reports. HELP screens say it is present "above 3.4.4". False.

You have the Ubuntu build of Firefox which has crash reporting disabled. The official Mozilla build from http://www.mozilla.com/firefox/ does have crash reporting (however it doesn't integrate with your operating system as well).

How do I disable crash reporter during install?

I put this line "pref("datareporting.healthreport.uploadEnabled", false);" into the mozilla.cfg file to disable health reports. I'm looking to disable the crash reporter as well during install as default.

See also:
*https://developer.mozilla.org/en/Environment_variables_affecting_crash_reporting
*http://mike.kaply.com/2012/02/14/customizing-the-firefox-installer-on-windows-2012/

Get Crash Reporter EVERY time I try to open Firefox. Installed latest version and disabled or deleted all add-ons. Still not working.

Updated Firefox to latest version and disabled or deleted all add-ons. Still get Crash Reporter.
Firefox DOES open in Safe Mode.
Ran MalwareBytes, AVG and SuperAntiSpyware. No viruses.
Restored Firefox to its Default State.
Checked for missing files In windows using Windows System File Checker in Command Prompt. There are none.
I am running Windows 7 Ultimate on a Dell XPS 400.
Everything else on my system works fine except for Firefox.
KEEP GETTING CRASH REPORTER!
Frustrated now.

Thanks. I'll take any kind of practical help I can get at this point.
I filed a crash report RIGHT BEFORE I did this so this first one is DEFINITELY ME.
[[https://crash-stats.mozilla.com/report/index/bp-bae3319d-801e-4ca5-902a-2cc2d2130404]]
ID: bae3319d-801e-4ca5-902a-2cc2d2130404
[[https://crash-stats.mozilla.com/report/index/bp-d927527a-622e-47f4-8fba-89aa22130404]]
ID: d927527a-622e-47f4-8fba-89aa22130404
[[https://crash-stats.mozilla.com/report/index/7c47c3e6-e5e5-4eb1-af17-09ab32130331]]
ID: 7c47c3e6-e5e5-4eb1-af17-09ab32130331
[[https://crash-stats.mozilla.com/report/index/bp-a7fe1588-1fcb-4da8-88b0-e963e2130330]]
ID: a7fe1588-1fcb-4da8-88b0-e963e2130330
[[https://crash-stats.mozilla.com/report/index/bp-b73ffa4b-2bec-4d42-ae7d-f39492130330]]
ID: b73ffa4b-2bec-4d42-ae7d-f39492130330

How to Disable Crash Report

I have a program (executable) created under LabVIEW 2011 SP1.
Every time the program is stopped and closed, a LabVIEW Crash-report is created.
Nothing is wrong in the program, and when restarted everything works fine.
The Crash-report doesn't tell much, NI say it could indicate that something is wrong on the computer with some other software, for example the anti-virus program.
All this crash-report does is frustrating the customer using the software.
I have asked NI how to turn off the Crash-report functionality, but has not received any answer after a week.
Does anybody know how to do this ?
(Running the source code does not generate any errors or crash reports.)
Martin

Norbert_B wrote:
Martin,
errors like this can have different sources. One source might be an invalid entry for the <exe>.ini file.
So please remove this file (backup) and start the exe. It will recreate a default ini file.
If the error dialog still occurs, you might want to try the following keys in the ini-file:
NIERShowNonFatalDialogOnExit=False
NIERNonFatalAutoSend=false
Please note that it is recommended to dig in for the real source of the error dialog and address it. The above is only a workaround which should remove the dialog.
hope this helps,
Norbert
I agree. It's like treating a broken leg with painkillers - with the exception that a borken leg will porbably heal eventually. Obviously there IS something wrong, or an error report wouldn't be generated. It just doesn't appear to be critical - yet.
Bill
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.

Unable to Disable 'Submit Crash Reports'

Under Option > Advanced I am unable to uncheck "Submit Crash Reports". Every time I uncheck it rechecks itself.
I tried launch Firefox as a administrator and unchecking it, but it doesn't stick.
Does anyone know if there's a .ini file or registry entry that I can change manually?

Good point on incremental updates I added a Environmental User Variable instead, as per info listed here:
http://kb.mozillazine.org/Breakpad
and here:
https://developer.mozilla.org/en/Environment_variables_affecting_crash_reporting
But does that disable the plugin crash reporter too? Or only the crash reporter for when the entire app crashes?
Because what I'm reading the one in Options>Advanced is for plugin crashes.

Mozilla Crash Reporter keeps popping up forever even after disabling "BreakPad" via application.ini

I've edited the registry using regedit, changed the DWORD entries of CrashReporter/SubmitCrashReport to 0. Edited application.ini file "enable=0" etc, etc. Reinstalled numerous times. Ran CCleaner numerous times. Tried a system restore. Nothing seems to kill off this highly frustrating Crash Reporter pop-up window. All I get is occasionally it gives me an option to use safe mode. Generally I get no-where. Turns what was once my favourite and best browser into the absolute worst. Hope there's a Mozilla tech out there who knows the software in and out who can advise on programming out this terribly broken feature.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Not able to disable submit crash report since the box gets checked automatically.

I uncheck the box of'' submit crash reports'' and click OK. When I check it (Tools - Options), the box is checked again automatically.

Problem fixed -- found info in another thread. Needed to clear the print cache.

Whenver i close firefox it gives me a crash report window i want to disable it

i am using vista. ok so i know i have to go into the crash report folider but everytime i go into %APPDATA\Mozilla\Firefox\Crash Reports% its not their i still cant find "application.ini" so i can go into it and change the 1 to a 0 can someone tell how to get to the crash report folider because i cant get to it oh and i already tryed include hidden files in advance search.

You can check and modify sending of crash reports via one of the SubmitCrashReport registry key (DWORD value = 0 or 1):
*HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport
*HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport
* http://kb.mozillazine.org/Mozilla_Crash_Reporter
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

All the lettlers on my desktop and in the address bar appear as symbols. Also, I can't run firefox because it keeps giving me a crash report. I'm running Vista, if that helps.

This is my parent's computer. Here are the facts: After using facebook the previous evening, the next time the computer was used all of the desktop displayed symbols instead of letters/words. Upon trying to open Firefox a window labeled Firefox crash report opened. No matter what options you choose (send report, don't send, etc) when you click on an option, another Firefox crash report window opens. So I can't open Firefox. Simple solution would be to uninstall Firefox and reinstall it; however, it is very hard to navigate the computer with no words and all symbols. I am able to open up Internet Explorer, but anything in the address bar or search bar also appears as symbols. If I were to type in a specific site in the address bar, the site will load properly in words but the address bar still shows symbols. After much playing around, I was able to update Avast antivirus and run a full scan and nothing was found. I updated Malware Bytes and ran in for an hour but it never fully finished running before I had to leave. Please help.

Try to disable hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
Try to toggle some Boolean gfx.font_rendering prefs on the about:config page to disable some features.
Filter: gfx
Some to try:
* set gfx.direct2d.disabled to true to disable Direct2D
* set gfx.font_rendering.directwrite.use_gdi_table_loading to false.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

My firefox always opens a crash report when I close it. Even if I have no tabs open and close firefox.

The Crash information is:
AdapterDeviceID: 95c4
AdapterVendorID: 1002
Add-ons: TFToolbarX@torrent-finder:1.2.6,{1de0de3c-0b5c-4f67-90c6-689623894991}:0.3,{9fb7d178-155a-4318-9173-1a8eaaea7fe4}:2.1.11,{B17C1C5A-04B1-11DB-9804-B622A1EF5492}:1.2.1,{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}:5.4,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.8,{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}:1.4.4,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.5,[email protected]:4.0.2,{1E73965B-8B48-48be-9C8D-68B920ABC1C4}:10.0.0.1410,avg@igeared:7.008.031.001,[email protected]:1.3.5
AvailableVirtualMemory: 3804364800
BuildID: 20110902133214
CrashTime: 1316851060
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315413340
Notes: AdapterVendorID: 1002, AdapterDeviceID: 95c4, AdapterDriverVersion: 8.872.0.0
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 452
StartupTime: 1316850895
SystemMemoryUsePercentage: 78
Theme: LavaFox_V1-Blue
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.com/en-US/questions/new?product=desktop&category=d2&search=My+firefox+always+opens+a+crash+report+when+I+close+it.+Even+if+I+have+no+tabs+open+and+close+firefox.&showform=1
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

Have a read of the rather complicated article
* [[firefox crashes]]
* and for anyone with firefox crashing before you can key in about:crashes see: http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
I note you have found bp-54df2ba6-de52-405d-9ccc-4dd272110924 have you any other recent crash signatures or crash IDs, the one you provide seems rather uncommon [https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=karasx2.dll%400x2535&reason_type=contains&date=09%2F24%2F2011%2001%3A44%3A07&range_value=1&range_unit=weeks&hang_type=any&process_type=any&do_query=1&signature=karasx2.dll%400x2535 [karasx2.dll%400x2535]]
Do you still get the problem in [[safe mode]] and with default themes, and all plugins disabled. Note common causes of crashes are malware, and versions of the software IDvault. (do you use IDvault ? - often provided by Comcast)

After rebooting or starting my computer, I'll open Firefox and it will close itself (no crash report).

When I open it again it works fine until I restart the computer again, and then it does the same thing. Any ideas why or what I should do to fix it?

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

My firefox browser closes when loading any page without a crash report

My broswer keeps closing when loading. No crash report pops up, it just takes me to the "well this is embarrassing..." page that asks if I want to restore, to which no matter which option I pick it keeps closing on me.

clearing cache, and cookies only removes the cookies and clears the
cache/ Not passwords or anything else. Closing in safe mode? That tells
us something. Now do this, 
1) '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' 
2) '''''Firefox > Add-ons > Plugins'''''. Disable '''EVERYTHING''' ! !
If Firefox closes on you, start it again and keep going. After everything is
disabled, restart in safe mode again. And let it sit for a while. 
3) Look at the list of programs below and run at least 3 of them. Each
program works differently so what one may miss another could pick up.
======================================================
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Crash Reporter disabled by default?

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