Create a report using the HEAT Call Logging Systems Hours of Operation

In the HEAT Call Logging System we have set up the 'Hours of Operation.'
Now when creating our Crystal Reports we would like to incorporate those hours of operation.
What I am needing to know is how we can use the hours of operation we set up in HEAT in our Crystal Reports.
An example of how I picture this working is as follows....
A call ticket within the HEAT Call Logging System is created at 4:55 pm and assigned to a tech.
The tech does not get to the ticket to acknowledge it prior to 5:00 and leaves for the day.
The tech comes in the next day at 8:00 am and first thing acknowledges the ticket.
What I would like to see in the reports is by using the 'Hours of Operation' the actual time against the tech is from 4:55 pm to 5:00 pm and then again from 8:00 until the time they acknowledge the ticket.
This tracking only the hours of operation for every ticket.
Hope you can help.
Thank you in advance!

Here is a link to a sample report that calculates Business Days and Hours during hours of operation. https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a011c418-a375-2b10-2b9c-b070fdba0f84
It should provide you with the logic to track your ticket hours.

Similar Messages

Creating multiple tab reports using the same query in Web intelligence

Hi All,
I have created a Universe on a BW Query which has fields as below
AGE Depaatment Gender Grade
25       FIN                M            A
27       LES               F            A+
60       SWS            M             A++
Based on this data i have created a WEbi report which shows all of these data under one tab.
Now i create a new report tab in the same Webi Document by right cliicking the existing report and going to inset report and saving it.
Similarly i create two more new report tabs.
in each of these tabs i want to show data only for the concened departments.ie =1st report contains all the departments.
2nd report contains only finance data, third contains only Les data and fourth only SWs Data.
Is it possible to create this report using the same query?
Regards,
Raj.

You should use report filters, not query filters.
A query filter will affect the entire document. Every report tab that pulls data from that query will be impacted. If you start with a single report, by default it shows the data from the query. If you duplicate that report tab, then it's still attached to the first query. There are various ways to create report filters (input controls, quick filter, invoking the filter area from the toolbar) and a report filter impacts only blocks on that report tab. You can even create block filters by clicking on the block first, then creating your filter.
This is a fairly confusing bit for folks that are new to Web Intelligence.

Calling a Crystal Report using the ReportViewerBean

Hello...I am writing a java application to display a Seagate Crystal report using the ReportViewerBean.
The problem I am having is trying to display the report within the viewer.
The following is a sample from my code where I create an instance of the viewer bean.
ReportViewerBean rvb = new ReportViewerBean();
JFrame frame = new JFrame();
frame.setSize(1000,1000);
frame.getContentPane().add(rvb,BorderLayout.CENTER);
frame.show();
rvb.start();
try
String strUrl = "http://localhost:8080/Report1.rpt";
rvb.setReportName(strUrl);
catch(java.beans.PropertyVetoException pve)
System.err.println("Property change vetod");
The Sys-out from the Report Viewer bean is "No reponse from server".
The sysout from my server (Tomcat 3.2.3) is:
2001-09-06 09:08:53 - Ctx( /Report1.rpt ): FileHandler: Ends with \/. D:\jakarta
-tomcat-3.2.3\jakarta-tomcat-3.2.3\webapps\Report1.rpt\
2001-09-06 09:08:53 - Ctx( /Report1.rpt ): 404 R( /Report1.rpt + + null) null
2001-09-06 09:08:53 - Ctx( /Report1.rpt ): FileHandler: Ends with \/. D:\jakarta
-tomcat-3.2.3\jakarta-tomcat-3.2.3\webapps\Report1.rpt\
2001-09-06 09:08:53 - Ctx( /Report1.rpt ): 404 R( /Report1.rpt + + null) null
Any suggestion/help would be greatly appreciated...TY

I am getting the same 'No Response from Server' Message.
URL = http://Pepperland/STPARMListing.rpt?viewer=java&vfmt=encp&vgen=728&pversion=3&language=en&promptOnRefresh=1
Parameters = cmd=get_pg&page=1&incomplete_page=1&incomplete_page_count=1&smart_images=1
No response from server.
The WWW service and the Default Web Site are up and running.
I tried configuring the application settings in the IIS MMC but I was unable to determine which .dll to associate with the .rpt extension.

Hi Folks, I have a problem with OBIEE EM, There in Enterprise Manager i am unable to navigate into the options like when i clik on any Tab it is not working and even i am unable to create a report using analysis.

Hi Folks,
I have a problem with OBIEE EM, There in Enterprise Manager i am unable to navigate into the options like when i clik on any Tab it is not working and even i am unable to create a report using analysis.
Thanks in advance

i have also tried that but no use can u give me any other way.......

How to create a report using XML data source from Crystal Report Designer

Hi,
Iu2019m having Crystal Report Designer XI R2 SP4. Iu2019m trying to create a report using XML data source stored on disk. This is a customer order report and the xml is structured in such a way that it has an order details header part (master) and then it has several order lines (detail). One order line can have several order line characteristics (detail-detail). So what I need to know is now I can design this layout from the designer. If this was done using views I can do it with sub-reports but using xml data this seems to be different. Can you help me to design this layout? I have included the xml and xsd as well.
Thank you in advance.
Regards,
Chanaka
XML
<?xml version="1.0" encoding="UTF-8"?>
<CUSTOMER_ORDER_CONF_REP_REQUEST xmlns:xsi="http://www.w3.org/2001/XMLSchema" xmlns="urn:ifsworld-com:customer_order_conf_rep">
    <CUSTOMER_ORDER_CONF_REP>
        <ORDER_NO>D555809</ORDER_NO>
        <PRINTED_DATE>2009-03-26T08:52:54</PRINTED_DATE>
        <AUTHORIZE_NAME>Chanaka</AUTHORIZE_NAME>
        <CUSTOMER_NO>CU-1473-INV</CUSTOMER_NO>
        <CUST_NAME>Mr.Johan Matts</CUST_NAME>
        <SHIP_ADDR_1>93,Main Street</SHIP_ADDR_1>
        <SHIP_ADDR_2>Negambo Road</SHIP_ADDR_2>
        <SHIP_ADDR_3>Watthala</SHIP_ADDR_3>
        <SHIP_ADDR_4>SRI LANKA</SHIP_ADDR_4>
        <BILL_ADDR_1>93,Main Street</BILL_ADDR_1>
        <BILL_ADDR_2>Negambo Road</BILL_ADDR_2>
        <BILL_ADDR_3>Watthala</BILL_ADDR_3>
        <BILL_ADDR_4>SRI LANKA</BILL_ADDR_4>
        <CUSTOMER_PO_NO>112984638</CUSTOMER_PO_NO>
        <CUSTOMER_FAX>112984639</CUSTOMER_FAX>
        <CUSTOMER_EMAIL>abcbababab</CUSTOMER_EMAIL>
        <ORDER_LINES>
            <ORDER_LINE>
                <LINE_NO>1</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP11</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>iPod</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1200</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1200</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID xsi:nil="1"/>
                        <CHARACTERISTIC_VALUE xsi:nil="1"/>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>2</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP24</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>XGA Projector</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>500</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1500</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>3</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free Instalation</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>3</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP02</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Sony DVD Player</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1000</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1000</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free 5 DVDs</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>4</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP99</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Flatscreen TV</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1500</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1350</PRICE_TOTAL>
                <DISCOUNT>10</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free Delivery</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>2</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>1 year additional warranty</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>5</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP56</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Sony MP3 Player</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>200</SALE_UNIT_PRICE>
                <PRICE_TOTAL>400</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>2</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free carry belt</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>2</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free promotional 4GB memory bar</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>3</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>No warranty on memory bar</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
        </ORDER_LINES>
    </CUSTOMER_ORDER_CONF_REP>
</CUSTOMER_ORDER_CONF_REP_REQUEST>
XSD
<?xml version="1.0" encoding="UTF-8"?>
<?report module="ORDER" package="CUSTOMER_ORDER_CONF_REP" ?>
<xs:schema targetNamespace="urn:ifsworld-com:customer_order_conf_rep" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns="urn:ifsworld-com:customer_order_conf_rep" elementFormDefault="qualified" attributeFormDefault="unqualified">
<xs:element name="CUSTOMER_ORDER_CONF_REP_REQUEST">
<xs:complexType>
<xs:all minOccurs="1" maxOccurs="1">
<xs:element name="CUSTOMER_ORDER_CONF_REP">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="50">
<xs:element name="ORDER_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="PRINTED_DATE" type="xs:dateTime" nillable="true" minOccurs="0"/>
<xs:element name="AUTHORIZE_NAME" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_PO_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUST_NAME" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_1" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_2" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_3" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_4" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_1" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_2" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_3" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_4" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_FAX" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_EMAIL" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="ORDER_LINES" nillable="true" minOccurs="0">
<xs:complexType>
<xs:sequence minOccurs="0" maxOccurs="unbounded">
<xs:element name="ORDER_LINE">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="39">
<xs:element name="LINE_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SALE_UNIT_PRICE" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="PRICE_TOTAL" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="DISCOUNT" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="PRICE_QTY" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="CUSTOMER_PART_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="4000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_PART_DESC" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="4000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="ORDER_LINE_CHARACTERSTICS" nillable="true" minOccurs="0">
<xs:complexType>
<xs:sequence minOccurs="0" maxOccurs="unbounded">
<xs:element name="CHARACTERISTIC_ITEM">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="6">
<xs:element name="CHARACTERISTIC_ID" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CHARACTERISTIC_VALUE" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:all>
</xs:complexType>
</xs:element>
</xs:schema>

Hi Sourashree,
Thank you for the response and ideas you have given me so far. I can get the fetch the data from the data source without any problem. That is I do the following,
1.     New Report
2.     From Create New Connection-> XML
3.     Provide the u201CLocal XML Fileu201D and have u201CSpecify Schema Fileu201D checked -> Next
4.     Provide the u201CLocal Schema Fileu201D -> Finish
Then I can see the following under XML
+ CUSTOMER_ORDER_CONF_REP_REQUEST
        CUSTOMER_ORDER_CONF_REP_REQUEST
     CUSTOMER_ORDER_CONF_REP_REQUEST/CUSTOMER_ORDER_CONF_REP
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS/CHARACTERSTIC_ITEM
And from here if I add the following three I can get all the fields I need to the report
     CUSTOMER_ORDER_CONF_REP_REQUEST/CUSTOMER_ORDER_CONF_REP
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS/CHARACTERSTIC_ITEM
Then I come to the Linking section. Here I canu2019t link anything. There is a common field called u201CInternal_IDu201D but I canu2019t link using it. So I get a message when I click Next. From here I add all the fields.
For this point onwards only I need help. How do I group, add fields and design the layout so I can get an report output as follows.
Date
Order number                                   Authorized code
Customer No
Name
Phone
Fax email
Shipping address 1                              Billing Address 1
Shipping address 2                              Billing Address 2
Shipping address 3                              Billing Address 3
Shipping address 4                              Billing Address 4
Order Line 1 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026                      LINE_NO     CUSTOMER_PART_NO          CUSTOMER_PART_DESC     SALE_UNIT_PRICE     PRICE_QTY     DISCOUNT     PRICE_TOTAL
Characteristic details belonging to Order line 1       CHARACTERISTIC_ID 1 CHARACTERISTIC_VALUE1
                                       CHARACTERISTIC_ID 2 CHARACTERISTIC_VALUE2
                                       CHARACTERISTIC_ID 3 CHARACTERISTIC_VALUE3
Order Line 2 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 2
Order Line 3 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 3
Order Line 4 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 4
Order Line 5 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 5
How can I achieve this kind of a layout using the give xml and xsd? Should I use grouping if so how should I do the grouping?
I have included the full xml and xsd in the first mail I posted but I canu2019t see it now. I can include that again if you want.
Regards,
Chanaka

Report using the feature of opening Excel in SAP.

We are building a custom report using the feature of opening Excel in SAP.
We need to do things like:
Protect the worksheet, but leave some rows unprotected
Freeze the windows
Have any one ever used this feature before? Can any know how to do this?
Thank you,
PV

No, no extra somewhere. What it actually is, is that you are calling the methods of the application(sort of). Here is an example application which does to the freeze panes.
report zrich_0001.
include ole2incl.
data: e_sheet type ole2_object.
data: e_appl type ole2_object.
data: e_work type ole2_object.
data: e_col1 type ole2_object.
data: e_col2 type ole2_object.
data: e_cols type ole2_object.
data: e_cell type ole2_object.
data: e_wind type ole2_object.
data: field_value(30) type c.
parameters: p_file type localfile default 'C:RichTest.xls'.
start-of-selection.
* Start the application
create object e_appl 'EXCEL.APPLICATION'.
set property of e_appl 'VISIBLE' = 1.
* Open the file
call method of e_appl 'WORKBOOKS' = e_work.
call method of e_work 'OPEN'
          exporting
               #1 = p_file.
* Write data to the excel file
do 20 times.
* Create the value
    field_value = sy-index.
    shift field_value left deleting leading space.
    concatenate 'Cell' field_value into field_value separated by space.
* Position to specific cell in Column 1
    call method of e_appl 'Cells' = e_cell
           exporting
                #1 = sy-index
                #2 = 1.
* Set the value
    set property of e_cell 'Value' = field_value .
* Position to specific cell in Column 2
    call method of e_appl 'Cells' = e_cell
           exporting
                #1 = sy-index
                #2 = 2.
* Set the value
    set property of e_cell 'Value' = field_value .
* Position to specific cell in Column 3
    call method of e_appl 'Cells' = e_cell
           exporting
                #1 = sy-index
                #2 = 3.
* Set the value
    set property of e_cell 'Value' = field_value .
enddo.
call method of e_appl 'Columns' = e_col1
         exporting
              #1 = 1.
call method of e_appl 'Columns' = e_col2
          exporting
              #1 = 2.
call method of e_appl 'Range' = e_cols
          exporting
            #1 = e_col1
            #2 = e_col2.
call method of e_cols 'Select' .
get property of e_appl 'ActiveWindow' = e_wind.
set property of e_wind 'FreezePanes' = 1.
** Close the file
* call method of e_work 'close'.
** Quit the file
* call method of e_appl 'QUIT'.
* free object e_appl.
Regards,
Rich Heilman

ALV report using the field catalog

which is the quickest way to generate an ALV report using the field catalog merge. without needing to build the field catalog manually .
is it easier to create a structure and passe it in the field catalog merge . if yes can i have an example plzzzz

hI
Supports the creation of the field catalog for the ALV function modules
based either on a structure or table defined in the ABAP Data
Dictionary, or a program-internal table.
The program-internal table must either be in a TOP Include or its
Include must be specified explicitly in the interface.
The variant based on a program-internal table should only be used for
rapid prototyping since the following restrictions apply:
o Performance is affected since the code of the table definition must
always be read and interpreted at runtime.
o Dictionary references are only considered if the keywords LIKE or
INCLUDE STRUCTURE (not TYPE) are used.
If the field catalog contains more than 90 fields, the first 90 fields
are output in the list by default whereas the remaining fields are only
available in the field selection.
If the field catalog is passed with values, they are merged with the
'automatically' found information.
Below is an example ABAP program which will populate a simple internal table(it_ekpo) with data and
display it using the basic ALV grid functionality(including column total). The example details the main
sections of coding required to implement the ALV grid functionality:
                         Data declaration
                         Data retrieval
                         Build fieldcatalog
                         Build layout setup
*& Report ZDEMO_ALVGRID                                               *
*& Example of a simple ALV Grid Report                                 *
*& The basic requirement for this demo is to display a number of       *
*& fields from the EKKO table.                                         *
REPORT zdemo_alvgrid                 .
TABLES:     ekko.
type-pools: slis.                                 "ALV Declarations
*Data Declaration
TYPES: BEGIN OF t_ekko,
ebeln TYPE ekpo-ebeln,
ebelp TYPE ekpo-ebelp,
statu TYPE ekpo-statu,
aedat TYPE ekpo-aedat,
matnr TYPE ekpo-matnr,
menge TYPE ekpo-menge,
meins TYPE ekpo-meins,
netpr TYPE ekpo-netpr,
peinh TYPE ekpo-peinh,
END OF t_ekko.
DATA: it_ekko TYPE STANDARD TABLE OF t_ekko INITIAL SIZE 0,
      wa_ekko TYPE t_ekko.
*ALV data declarations
data: fieldcatalog type slis_t_fieldcat_alv with header line,
      gd_tab_group type slis_t_sp_group_alv,
      gd_layout    type slis_layout_alv,
      gd_repid     like sy-repid.
*Start-of-selection.
START-OF-SELECTION.
perform data_retrieval.
perform build_fieldcatalog.
perform build_layout.
perform display_alv_report.
*&      Form BUILD_FIELDCATALOG
*       Build Fieldcatalog for ALV Report
form build_fieldcatalog.
* There are a number of ways to create a fieldcat.
* For the purpose of this example i will build the fieldcatalog manualy
* by populating the internal table fields individually and then
* appending the rows. This method can be the most time consuming but can
* also allow you more control of the final product.
* Beware though, you need to ensure that all fields required are
* populated. When using some of functionality available via ALV, such as
* total. You may need to provide more information than if you were
* simply displaying the result
*               I.e. Field type may be required in-order for
*                    the 'TOTAL' function to work.
fieldcatalog-fieldname   = 'EBELN'.
fieldcatalog-seltext_m   = 'Purchase Order'.
fieldcatalog-col_pos     = 0.
fieldcatalog-outputlen   = 10.
fieldcatalog-emphasize   = 'X'.
fieldcatalog-key         = 'X'.
* fieldcatalog-do_sum      = 'X'.
* fieldcatalog-no_zero     = 'X'.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'EBELP'.
fieldcatalog-seltext_m   = 'PO Item'.
fieldcatalog-col_pos     = 1.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'STATU'.
fieldcatalog-seltext_m   = 'Status'.
fieldcatalog-col_pos     = 2.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'AEDAT'.
fieldcatalog-seltext_m   = 'Item change date'.
fieldcatalog-col_pos     = 3.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'MATNR'.
fieldcatalog-seltext_m   = 'Material Number'.
fieldcatalog-col_pos     = 4.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'MENGE'.
fieldcatalog-seltext_m   = 'PO quantity'.
fieldcatalog-col_pos     = 5.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'MEINS'.
fieldcatalog-seltext_m   = 'Order Unit'.
fieldcatalog-col_pos     = 6.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'NETPR'.
fieldcatalog-seltext_m   = 'Net Price'.
fieldcatalog-col_pos     = 7.
fieldcatalog-outputlen   = 15.
fieldcatalog-do_sum      = 'X'.        "Display column total
fieldcatalog-datatype     = 'CURR'.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
fieldcatalog-fieldname   = 'PEINH'.
fieldcatalog-seltext_m   = 'Price Unit'.
fieldcatalog-col_pos     = 8.
append fieldcatalog to fieldcatalog.
clear fieldcatalog.
endform.                    " BUILD_FIELDCATALOG
*&      Form BUILD_LAYOUT
*       Build layout for ALV grid report
form build_layout.
gd_layout-no_input          = 'X'.
gd_layout-colwidth_optimize = 'X'.
gd_layout-totals_text       = 'Totals'(201).
* gd_layout-totals_only        = 'X'.
* gd_layout-f2code            = 'DISP'. "Sets fcode for when double
*                                         "click(press f2)
* gd_layout-zebra             = 'X'.
* gd_layout-group_change_edit = 'X'.
* gd_layout-header_text       = 'helllllo'.
endform.                    " BUILD_LAYOUT
*&      Form DISPLAY_ALV_REPORT
*       Display report using ALV grid
form display_alv_report.
gd_repid = sy-repid.
call function 'REUSE_ALV_GRID_DISPLAY'
       exporting
            i_callback_program      = gd_repid
*            i_callback_top_of_page   = 'TOP-OF-PAGE' "see FORM
*            i_callback_user_command = 'USER_COMMAND'
*            i_grid_title           = outtext
            is_layout               = gd_layout
            it_fieldcat             = fieldcatalog[]
*            it_special_groups       = gd_tabgroup
*            IT_EVENTS                = GT_XEVENTS
            i_save                  = 'X'
*            is_variant              = z_template
       tables
            t_outtab                = it_ekko
       exceptions
            program_error           = 1
            others                  = 2.
if sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
endif.
endform.                    " DISPLAY_ALV_REPORT
*&      Form DATA_RETRIEVAL
*       Retrieve data form EKPO table and populate itab it_ekko
form data_retrieval.
select ebeln ebelp statu aedat matnr menge meins netpr peinh
up to 10 rows
from ekpo
into table it_ekko.
endform.                    " DATA_RETRIEVAL

Create statspack report using sql*developer

Hello,
While connecting with PERFSTAT user I can not create statspack report using SQL*Developer:
@?/rdbms/admin/awrrpt
Error starting at line 1 in command:
@?/rdbms/admin/awrrpt
Error report:
Unable to open file: "?/rdbms/admin/awrrpt.sql"
Actually, my problem or question is that how can PERFSTAT user can generate statspack reports from a Client side. What is the other way a non-dba can see the snapshots histroy and generate report (by using perfstat user ) while joing tables or using views?
Thanks a lot.
Best Regards

Hi,
for awr reports @?/rdbms/admin/awrrpt (you need EE+Diagnostic Pack) there is a solution.
Grant execute dbms_workload_repository to <user>;
Grant select_catalog_role to <user>;
get all SNAP_IDs
SELECT   TO_CHAR(s.startup_time,'YYYY.MM.DD HH24:MI:SS') INSTART_FMT,
         di.instance_name INST_NAME,
         di.db_name DB_NAME,
         s.snap_id SNAP_ID,
         TO_CHAR(s.end_interval_time,'YYYY.MM.DD HH24:MI:SS') SNAPDAT,
         s.snap_level LVL
FROM    dba_hist_snapshot s,
         dba_hist_database_instance di
WHERE   di.dbid = s.dbid
         AND di.instance_number = s.instance_number
         AND Di.Startup_Time = S.Startup_Time
ORDER BY snap_id desc;
Select * From Table(Sys.Dbms_Workload_Repository.Awr_Report_Html(DBID, 1, BEGIN_SNAP_ID, END_SNAP_ID));
For statspack i don't know a solutuion. I think the best idea is, create a job to make the statspack report on the server side and access it via external tables or mail them forward to you.
Best regards
Thomas

Create SSRS report using DMV for querying SSAS cube.

I am trying to create a SSRS Report to find the Cube/Dimension Status (when was Cube/Dimension last processed and is Failed/Success), for example I have below DMV query for the same.
SELECT CUBE_NAME, LAST_DATA_UPDATE FROM $System.MDSCHEMA_CUBES
When i execute the above query in MDX query window it comes up with results, when i try to create a data using the above query in report server its coming up with error.
Error : Please verify that the query is an MDX one and not DMX. (Microsoft.AnalysisServices.Controls)
Can we use DMV querys for createing SSRS report and what should be the datasource.
Thank You.
Praveen

Hi Praveen,
Glad to hear that the issue had been solved. Thank you for sharing the useful information.
Regards,
Charlie Liao
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Creating a Report using Lead Custom Fileds

Hi All:
I have created some of the custom fields in Lead Module and when tried to create a report in the field section i was not able to view the fields which was created by me and there was no section by name Lead Custom Fields also. please let me know what is to be done in order to create a lead report using the custom fields.
Thanks for the Reply in Advance.
warm Regards

Which reporting object did you start with and did you want for the Analytics refresh for the fields to appear?
cheers
alex

Creating a Report Using a SharePoint List

I am using a SharePoint List that Named as 'Service Requests'. It has some fields with Date, Time, Status. The Date & Time will be entered. The Status as three values & those will be selected using a Drop Down List Box. The Statuses are 'In Progress,
Completed, In completed'.
I want to create a Report using this SharePoint List that include status with other fields in monthly basis. As an example I want the report about the Service Requests within the December month.
I also need to know how am I able to link this report to a Web Menu that in the SharePoint Site. Because there is a web menu in that SharePoint Site. I have not developed this site so I don't know the type of the web menu of this site.
I think someone can help me to solve these problems.
Regards,
Chiranthaka

Hi Chiranthaka,
According to your description, my understanding is that you want to create a report based on a SharePoint list.
I agree with Trevor’s and Mohammad’s suggestion to use SQL Server Reporting Service to create the report for SharePoint list.
You need to configure Reporting Services for SharePoint 2010 and then use it to create reports.
Here are two links with the detailed steps to create report using SSRS with SharePoint for you to refer:
http://aaclage.blogspot.in/2011/11/create-reports-with-sharepoint-2010-and.html
http://nikpatel.net/2010/06/11/step-by-step-consuming-sharepoint-2010-lists-data-in-the-ssrs-2008-r2-reports/
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Creating multipage report using XSL

Hi
Here is one requirement in our project, where we have multiple purchase order in XML file, each of the purchase order may contains n number of lines. We have to create the PO report using the XSL-FO method.
If any purchase order printed on n no. of pages then page from 1 to (n-1) should display only subtotal and n th(the last page for respective purchase order) page should display the total of all the line involved in the respective purchase order.
I want to ask :
how it can be done?
Is it possible using XSL-FO or XSLT?

Apache FOP may be used to create PDF reports from an XML file.
http://www.packtpub.com/article/converting-xml-to-pdf

I want to create a book using the photos in the order I have them in the album I created, but book has them all mixed up

I want to create a book using the photos in the order I have them in the album I created, but book has them all mixed up

the only reported way is to redo the dates in the album and then start the book since books use date order
LN

CREATING POWERPOINT REPORTS USING JAWIN

Hey all,
I have a certain requirement in creating a power point report through java using[b] jawin.
I want to create a report in the Power Point with all the values coming from some java object, say for example �an array list or any collection objects�. It should also be able to display some images.
It would be very helpful if anyone could send in some sample code as its a very urgent requirement. and since am new to JAWIN.
Also, is there any other better option to do this other than using JAWIN?

Hi,
You can give a try to :
- JACOb at http://sourceforge.net/projects/jacob-project/
- SWT at http://www.eclipse.org/articles/Article-ActiveX%20Support%20in%20SWT/ActiveX%20Support%20in%20SWT.html
- POI at http://jakarta.apache.org/poi/
- check OpenOffice2 : it can save M$ format and has some java interface like beanshell.
--Marc (http://jnative.sf.net)

To find which reports uses the tables MKFP & MSEG

Hi Experts,
I have a list predeof reports. I just want to know if these reports uses the table MKFP & MSEG. Is there any predefined function or report available in order to find this one?
Valuable answers will be rewarded.
Thanks,
Satish.

user for
MKFP header masater document
mseg docu segment material
Billing Document not released to accounting / Accounts determination:
To resolve the error, you can analyze account determination in the billing document. Process:
Goto T.Code: VF02 & Enter Invoice number
Next (On the top most strip) goto Environment
Next (Select Environment) go to Account determination
Next (In Account Determination) select Revenue Account Determination (first option)
This will list all the condition types in the Billing document & analyze each condition & check for which G/L accounts is not determined.
Possible errors:
1. VKOA not maintained for required combination
Solution: Maintain the combination in VKOA.
2. Account Assignment of Customer / material not maintained in Customer / Material Master (If maintained in combination in VKOA).
Solution:
Option 1 (Standard solution):
step 1: Cancel Billing Document --> Reverse PGI --> cancel Delivery --> Cancel Sales Order
step 2: Maintain Customer master / Material Master correctly.
step 3: Recreate sales Order --> Delivery --> PGI --> Invoicing.
Option 2:
Force the Account Assignment Group of Customer / Material through Debug in change mode of Billing document, which will release Billing Document to Accounting.
3. Account Key not maintained in Pricing Procedure:
Impact: This may create accounting document, but if condition type, which are to be posted to account, but do not have account key maintained in pricing procedure, it will not be post the relevant condition type to G/L account.
4. Billing Document not being released to accounting --
In Material Master, there is some link between Profit Centre & MRP Type. If one of it is not maintained, erratically few documents get stuck while releasing Billing Document to accounting. Few of course get posted.
Solution1: Cancel Billing Document --> Reverse PGI --> Cancel Delivery --> Block the sales Order & Create new sales Cycle all over again after rectifying Material master.
Solution 2: (Temporary Solution) In Debug mode in Billing, force the Profit Center in Billing Document with the help of Abaper. But ensure Material master is rectified.
From FI Side, you require to check that all the G/L account has been maintained through T.Code: FS00. G/L account being Master data has to be created in each client to upload through LSMW / SCATT / BDC.
In Billing Document in change mode (in the first screen where we enter Billing Document number), on the top most left hand corner, take a dropdown on Billing Document & select Release to accounting. Here you can get the under mentioned possible message:
1. G/L account not found
2. Cost Element not maintained for G/L account.
In both the above cases, FI consultant requires to take corrective action.
Pricing:
This is very specific & differs from client to client & may also differ based on scenario.
Write-up on Pricing -
In SD, Pricing Procedure is determined based on Sales Area (Sales Organization + Distribution Centre + Division) + Customer Pricing Procedure + Document Pricing Procedure. Sales Area is determined in Sales Order Header Level. Customer Pricing Procedure is determined from Customer Master. Document Pricing Procedure is determined from Sales Document Type / Billing Type (if configured). Once the pricing procedure is determined, Condition records are fetched. If appropriate condition records are found, the price is determined. If Mandatory pricing condition is missing, system will through an error message.
In SD, the steps to configure Pricing procedure are as under:
Step 1:
Condition table: If existing condition table meets the requirement, we need not create a new condition table. Considering the requirement for new condition table, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Table (select the required fields combination, which will store condition record).
Step 2:
Access Sequence: If existing access sequence meets the requirement, we need not create a new access sequence. Considering the requirement for new sequence, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Access Sequence (Access sequence is made up of Accesses (Tables) & the order of priority in which it is to be accessed. Here we assign the condition table to access sequence.
Step 3:
Condition Type: If existing condition type meets the requirement, we need not create a new condition type. Considering the requirement for new condition type, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Type. It is always recommended to copy an existing similar condition type & make the necessary changes. Here we assign Access sequence to Condition type.
Step 4:
a. Pricing Procedure: It is recommended to copy a similar pricing procedure & make the necessary changes in new pricing procedure. Pricing Procedure is a set of condition type & arranged in the sequence in which it has to perform the calculation. Considering the requirement for new Pricing Procedure, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Maintain Pricing Procedure.
b. Pricing Procedure: After maintaining the pricing procedure the next step will be determination of pricing procedure. Configuration for determining pricing procedure in SPRO is as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Determine Pricing Procedure.
5. Condition record: Condition record is a master data, which is required to be maintained by Core team / person responsible from the client. During new implementation, the condition records can be uploaded using tools like SCAT, LSMW, etc.
It is assumed that document pricing procedure, customer pricing procedure , ... are in place.
Sales Document not assigned to Sales Area:
SPRO --> Sales & Distribution --> Sales --> Sales Documents --> Sales Document Header --> Assign Sales Area To Sales Document Types --> Assign sales order types permitted for sales areas (do ensure to maintain combined Sales organization, combined Distribution channel & combined division. for eg: Sales org 1000 & sales org 1000, Sales org 2000 & sales org 2000, & so on ....
similarly for distribution channel & Division, so that the Sales area combination is available for assignment to Sales Document Type.)
Issues related to Customer Master data:
1. what is the impact of leaving customer pricing procedure & customer statistic group blank in customer master --> sales area data --> sales tab:
If Customer Pricing Procedure is left blank, Pricing will not be determined.
If customer statistic group is left blank, then data will not flow to standard reports.
2. Who maintains reconciliation account in customer master?
Ideally, reconciliation account is maintained by FI person, but if SD person is authorized & has the knowledge of which reconciliation account to be maintained, then even SD person can maintain the same.
3. Terms of payment appear in Company Code Data & sales Area Data. What is the impact of each? why is it not populated automatically, once it is maintained at either field?
Terms of payment from company code data is for reporting purpose & it is from sales area data that it flows to sales order.
It is a standard feature of SAP that it is not populated automatically if maintained at either of the field, but it is a must in sales area data & can be skipped in company code data.
4. Unable to select Sales Area for Customer Master Creation?
Most Probably either sales area is not defined or customization not done for common Sales Org & Common Distribution Channel. To maintain this configuration: SPRO --> Sales & Distribution --> Master Data --> Define Common Distribution Channels / Define Common Divisions

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