Create Adobe PDF Online Not working?

I'm on forever hold with Customer SErvice - started a document yesterday MORNING that said it would start in 9 hours 28 minutes and it STILL says that 24 hours later - any ideas?????

I actually use Java's java.awt.font to create font of CIDFont
type2(TrueType) which is embeded in the PDF file. It seems that
type of English fonts are fine. But for the Chinese fonts, I met
the problem with the font files created by Acrobat 7 from a
Word's .doc file. No such problem ever happened with the PDF files
exported from InDesign. So, I guess there is some difference with
the font files generated by Acrobat and InDesign.
More details of the problem: There is no complain to create the
font. But the machine crashed when create the shape of glyphs.
I am puzzled...

Similar Messages

Create PDF online not working

I have recived this message AGAIN (second time in 2 weeks):
Your recent request to create a PDF by printing to Create Adobe PDF
Online failed because you have exceeded your limit of 8 conversions.
To convert additional documents, sign up for a Create Adobe PDF Online
subscription. Subscribers have expanded features and benefits,
including unlimited PDF conversions, priority job processing, and 50%
more processing time. Sign up for just US$9.99/month or US$99.99/year.
(Available only in the U.S. and Canada.)
My current subscription is still good for an additional 6 months! NEED IT FIXED ASAP!!!!!!!!

I tried the same thing myself, yesterday. I have found the solution.
I am cancelling my subscription until Adobe finds a method that works.
If many of us do this, then the nonsense will stop.

Create Adobe PDF Online Printer - Windows 7

Has anyone successfully created a printer on Windows 7? I can't get it to work and I can't find instructions for Windows 7 and, so far, I'm not even sure the Help Ticket support person even understands what I'm asking.

I guess nevermind.
"Thank you for contacting Adobe Customer Service. We are here to help.
We have received note that you are requesting assistance on setting up
the Create Adobe PDF Online Printer with your Windows 7 machine. We
would like to help you out with this unfortunately, the Create Adobe PDF
Online Printer is not compatible with Windows 7.0.
We would also like to inform you that Create Adobe PDF Online will be
discountinued soon but there is no exact date yet. With that being said,
we recommend that you check out Acrobat.com. The website is
www.acrobat.com."

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

Adobe PDF Printer not working in Illustrator since 9.3.2 update.

Greetings all,
Since updating Acrobat Pro to 9.3.2 I've not been able to print to PDF from Illustrator using the Adobe PDF Printer (Adobe PDF 9.0 in my printer list).
I've tried several restarts and have also removed the printer and run the Repair Acrobat Installation from the Help menu of Acrobat to reinstall the printer, but problem remains.
I've also tried printing from other programs (namely Thunderbird, Firefox and Photoshop) and the printer has worked fine so I suspect this my be isolated to Illustrator.
No error messages are given and the Illustrator print jobs are listed as Completed in the printer job list but no files are created.
I've got a work-around, printing to Postscript file then converting to PDF in Distiller and it seems to be working fine, but not my ideal solution.
I've checked for updates in Illustrator but none are available.
System details:
OS X 10.5.8 (MacBook Pro 15", around 2.5yrs old)
Adobe Creative Suite CS 3, Acrobat Pro 9.3.2, Illustrator 13.0.2
Any ideas?
Many thanks,
Dave

I've never liked the Save As PDF option in Illustrator. Though the quality is excellent, in my experience it creates bloated PDFs that are often too big to email.
Take for example the file that prompted my original post. If I print to PDF (or in this case use my workaround, creating a PS file, then converting to PDF in Distiller) using my Hi Rez preset, the final PDF is 648K. If I Save As PDF using the same preset, the final file is 5.5Mb! A ridiculous size for a CMYK flyer measuring just 134x70mm.
The reason for the size increase is obvious when the big pdf is opened in Illustrator: all the bits and pieces outside the artboard and on hidden layers are all preserved. In reality, it's just the same as the original Illustrator file seeing as Illustrator's native AI format is pretty much a pdf in all but name only.
Do you know of a way to use the Save As PDF command that eliminates the unwanted material and gets the file size down? That would really make my day!
What I wish for is an Export To PDF command as found in InDesign. That seems to give the best of both worlds.

Adobe PDF Plugin not working FireFox and SeaMonkey

Just updated to Acrobat XI. I find that the plugin to view PDF's doesn't work. just receive a Blank Screen when I try to view a Plugin.
I also notice in addons when you go to plugins it shows two acrobat Pdf Plugins:
Adobe Acrobat NPAI Plugin
Adobe AAMDetect Adobe AAMDetect 1.0.0.0
and the one called 1.0 I have no idea what that is.
I see no sign of the Adobe PDF Plugin (which is in the Internet Plugins Folder)
I can use a Plugin from Schubert from Germany but it doesn't work with buttons to swich to a web page.
I can use Acrobat Reader. However in order to work it has to download the page from a website first. Who wants to do that.
Can't you get this fixed???

Adobe Acrobat NPAPI Plugin is not supported in Firefox or SeaMonkey. Try disabling this plug-in from Firefox/SeaMonkey > Tools > Add-ons, then quit and restart your brwosers.
This should let you save/downlaod the PDFs locally.

Adobe PDF Export not working

Every time I try to convert a doc I get the following message . . ."An error occured while trying to access the service" If it's going to do this every time then I want my money back as it's worthless to me.

Hi,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Thanks
Jat

"Creating Adobe PDF" task will not close H E L P

"Creating Adobe PDF" task will not close after I print a .pdf document. I am running Windows XP Professional with Adobe Acrobat 8 Professional v 8.1.2. It doesn't matter what application I print from, this window stays open in the background. I have to minimize the window in the windows task bar, then restore the window, then click hide on the window to get it to close.
Please help me, I have searched for a solution, but nothing seems to be out there. I can't be the only one having this problem.

Has anyone had any luck resolving this issue? I had the problem for a long time and then it went away, I believe after I reinstalled Adobe because the updater had stopped working. Recently the issue began again, primarily with printing to PDF from Explorer. It seemed to start after a recent Microsoft update, so I am wondering if that was the culprit, though even if it is I have no idea how to correct it. When I can catch the "hide" button on the dialogue when it first launches the "creating adobe pdf" task, it sometimes closes itself. I have also noticed that it seems to re-appear on every OTHER print to PDF. I am running Adobe Acrobat 8 Professional, Version 8.2.5 on Windows XP Professional and Internet Explorer 7. Anyone? Help?

Firefox 10. On Windows 7. Adobe PDF will not download or show up in the download list. I tried same files with IE. Download worked fine. Have uninstalled and reinstalled multiple times

Firefox 10. On Windows 7. Adobe PDF will not download or show up in the download list. I tried same files with IE. Download worked fine. Have uninstalled and reinstalled multiple times

Perform the suggestions mentioned in the following articles:
* [[Unable to download or save files]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
Check and tell if its working.
Not related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

I paid 9.95 because I thought it would allow me to create a pdf online. What did I pay for if not that?

I am very unhappy right now because I chose "create online PDF" from my ADOBE READER software on my computer and it took me to a place where I could pay. It said $9.95 only for me to pay and still can't create a PDF online.

Did you sign in with the Adobe ID you used for the subscription?
And yes, you should really tell us what you paid for - we have no way of knowing that.

Create Adobe PDF from Word DOCX Issue

Good Morning All,
We have stumbled across an apparently well-known issue, which annoyingly for all concerned does not seem to have a satisfying answer. One rather long discussion is here: http://forums.adobe.com/message/4237240. There is at least one other which also alludes to the issue basically involving Office 2010 SP1 and having the Word user template location re-directed to a network drive. None of the suggested things have worked, and we do not want to even try the user template location on a local drive, we want a fix for what is really a fairly standard scenario.
I think we have found something new to add to the mix, this is noted later in the post. For completeness I have also included a condensed version of events/stuff we have tried, to help anybody who reads this and may have an answer.
Our scenario is as follows:
We recently performed a Microsoft Office 2007 to Office 2010 SP1 upgrade. A week or so in advance of this we upgraded all those folks that had Adobe Acrobat Pro 9 to X, (v10.0.0).
Within a couple of days of the Office upgrade we had reports of an issue whereby users could not convert Word documents to PDF. Window title: Create Adobe PDF, message: Unable to open the document <path to file>. Please check to see if you have permission for the above file. (The user always does have rights to the location.)
All machines are 32bit Windows 7 and well capable of running this OS and these apps.
Machine patching is maintained by SCCM.
Deployment of Acrobat and Office was done by SCCM.
The issue broken down:
Conversion of Word documents to PDF fails in these scenarios:
Windows Explorer – right click of single file and ‘Convert to PDF’.
Windows Explorer – right click of multiple files and batch conversion option.
Outlook – Convert to PDF and e-mail. (Error message is different, apologies I have no note of this to hand.)
It should be noted that conversion of any other file format works, plus conversion of Word documents consistently works inside the Word interface using Adobe toolbar.
Not consistently a user based issue:
It usually * fails for our main test user on her PC. Although sometimes a single file or batch file conversion will work. However the option in Outlook never works. (* Every so often the single file and batch conversion’s do work for the test user, there is no obvious reason as we have not applied any fixes that worked!)
Everything works fine for the test user on my PC and another PC in her department.
Not consistently a machine based issue.
The process always works for me on my machine, but fails most of the time when I use the test users PC.
The process always works for a test account cloned from the test user’s actual account.
Giving local admin rights to the test user did not help.
Summary of things tried:
Various forum suggestions have not worked:
Deleting/renaming normal.dotm worked initially but the problem returned within a couple of days.
Registering some Adobe DLL's: C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll & C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Common\AdobePDFMakerX.dll.
The Word Add-in tool bar is enabled.
The users name and intials are present in Word options.
There are no rogue temp files in %temp% or C:\users\<user>\appdata\roaming\microsoft\word.
Stuff we have tried independently:
Repair Office install then repair Adobe install.
Patching Acrobat to 10.1.1 & 10.1.4.
Remove and re-install of Acrobat, including patch.
Remove and re-install of Acrobat Pro and Reader, (using the official Adobe labs removal tool), including patch. (When products were removed Office was repaired. Just Acrobat Pro X was installed after, no Reader.)
During this work I noticed two files in %temp% which get updated when file conversion is attempted: amt.log and swtag.log. After Googling these files I found there may be some interesting stuff in amt.log when the process fails. Unfortunately this has not been the case. There is no obvious log entry difference between a successful conversion and a failure.
However at this time I started to notice files in %temp% in the following format: cv*.tmp.cvr. Google revealed these to be Office crash dump files. Unfortunately these files are always zero bytes long and literally contain nothing to analyse!
So after clearing out all these .cvr files I ran Task Manager, and had %temp% open in a folder. I then tried the conversion process:
Firstly it fails!
Secondly a zero byte .cvr file is created and usually disappears right away.
Thirdly winword.exe appears and disappears quickly in Task Manager.
You can repeat this to your heart’s content by hitting the retry button!
The only thing I can add about my PC is that I never had Acrobat until I tried installing it to re-create the issue. So it may be that my PC having no legacy Adobe install issues, (I only had Reader previously), was less prone to whatever is the root of this issue? The affected machines in the field have at least been upgraded from v9.
As you can tell we have found it very hard to pin the issue down. The circumstances for a failure are not consistently repeatable. I do think the key thing we have noticed though is the obvious crashing of winword.exe when this process fails. As evidenced by the creation of the cv*.tmp.cvr files and watching the process appear and disappear in Task Manager. Nothing I have read elsewhere notes this, and it seems to me that winword.exe does not like being called in this way. This is surely very key to the issue?

I should also add that there are no error messages appearing on screen when we have a failure, and nothing is logged in any Windows event log.
I have done lots more searching since first reporting this. Lots of people have this issue going back to last year at least with Office 2010 SP1 Acrobat X. No answers or fixes out there apparently despite being promised to some people who have done a bug report.
This is really not good enough. I have reported our scenario as a bug report earlier today. Hopefully I will get a proper fix, then I will gladly pass it on.

Adobe 9 Pro not working properly after upgrading to MS Office 2007

I have Adobe 9.0.0 Pro on my Windows XP machine. We had been using MS Office 2003 (Word, Excel, Powerpoint, etc) and I had in my prologue.ps file added a bookmark to be added when I create a pdf. This worked fine. We then upgraded to MS Office 2007 and the bookmarks are now NOT created. The only difference is the change from Word 2003 to Word 2007. Also if I have a Word document with Times New Roman font and I create the pdf, the font changes from Times New Roman to something that looks like Arial. If I save the the document as a pdf, it changes the font. If I print the document as a Adobe pdf, it comes out find. Any suggestions on how to fix the issues?

Our machines are locked down for any changes. Any updated/upgrades/changes must be made by our IT folks.
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PDF hyperlinks not working on app

I have pasted a PDF (with working links) on a folio page (folios done in PDF format). The page is uploaded but all links on the original PDF are not working once I view it on the app.
So I'm guessing folios with pasted PDFs on them don't transfer hyperlink properties to the final app? Even thought I've made the folio in PDF format? Does this mean I have to use boxes to create hotspots over the pasted PDF? Is there a way to transfer these properties from the original PDF and skip the hotspot step?
Thanks.

You're right -- the placed PDF loses all its interactivity even when it becomes part of a PDF article. You'll need to add buttons over the PDF as you describe. Also, keep in mind that the Show/Hide Buttons action isn't supported in DPS, so you'll need to use a combination of buttons and MSOs to create hotspots, as described in this article:
http://blogs.adobe.com/indesigndocs/2010/12/hot-spot-button-workaround-for-indesign-dig-pu bs.html

Printing Issue - 'Sticking' at Point of 'Creating Adobe PDF'

Installed XI Pro and have a few problems. First is....
Adobe (for lack of better description) 'sticks' at the point of Creating Adobe PDF. The printing never progresses beyond the 'Creating' dialog box (the computer doesn't lock).
The image below might help. Have crossed this in Excel and Word but probably an issues in other software.
Thoughts??

>> There is no doubt that using Adobe Creative Suite
has HUGE advantages.
>> It does
>> everything that Freehand used to do (the past tense
is deliberate - it
>> surely
>> can't survive forever), and a whole lot more... plus
more and more.
>
> This applies partly to Illustrator not to whole CS
including InDesign
> and Photoshop.
Did I miss the point or what? Anyway it is a bit strange to
compare
FreeHand with CS package.
There are still many things that are difficult to do with
multiple
programs that could be done just in FreeHand. Although
FreeHand has quite
poor body text controls (there are layout program like
options but they do
not really work) making for example a book jacket was more
simple and
faster. This is simply because area text in Illustrator is
very slow and
buggy as hell. Even the amount of text in the backcover can
take a lot of
time to adjust. Not to mention that Illustrator reflows text
in random
paragraps while making changes in just one.
I could use InDesign and import all the images and graphic
but that would
be even slower.
Like said I use Illustrator a lot and kinda like it
sometimes, but the
bugs are driving me nuts. Some of the bugs, still not fixed,
appeared in
version 10!!!!
Jukka

Adobe PDF Does Not Appear In printer List

My computer runs Windows XP. Acrobat Standard 6 is installed. "Adobe pdf" does not show in the list of printers. I have installed all available updates, but it still does not show in printer list. I have done a google search on this and have come up with nothing. Any assistance would be greatly appreciated.

Try to re-install it, after deleting all folders from previous instalation. If still not works, lets see, are you the adm of your network? If not, may this is a network permission while trying to install a new printer. It can be different versions of acrobats installed at same computer too.

Create Adobe PDF Online Not working?

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