Create Collaboration ROOM

Hi, All,
I'm make from the portal a virtual classroom. Instruction and Tutoring- > Overview->Manage Virtual Learning Rooms.
I get error: "An error has occurred during communication with Virtual Learning Room API".
In tranzaction smicm - trace file - not error.
In sap gui i make test connection  with adobe connect pro 7.5 (se38 RHCOLLABORATION_CHECK_LSO)
This test's result is successful.
But in debug.log from adobe connect pro there is a error:
"[08-18 12:45:00] web-5 (x) [SOAP:Envelope: null]
[08-18 12:45:00] web-5 (x) SAP: Outgoing response : <?xml
version="1.0" encoding="UTF-8" standalone="yes" ?><SOAP:Envelope
xmlns:SAP="http://sap.com/xi/XI/Message/30"
xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"><SOAP:Header/><SOAP:Body><ns0:LearningActivityERPSimpleByElementsResponse_sync
xmlns:ns0="http://sap.com/xi/EA-HR"><MessageHeader><ID/><CreationDateTime/></MessageHeader><Log><BusinessDocumentProcessingResultCode>RE</BusinessDocumentProcessingResultCode><Item><SeverityCode>E</SeverityCode><Note>Could
not login.</Note></Item></Log></ns0:LearningActivityERPSimpleByElementsResponse_sync></SOAP:Body></SOAP:Envelope>
[08-18 12:45:00] sche (d) Scheduler Starting doSweep
[08-18 12:45:00] sche (d) Scheduler Finished updateBandwidth"
User db sa  wit it's password  is normal. And  in adobe connect pro custom.ini :
SETUP]
This configuration file is designed to override default
settings required for the correct operation of Breeze.
Do not edit this file unless you receive specific
instructions from customer support.
DB_HOST=localhost
DB_PORT=1433
DB_NAME=breeze
DB_USER=sa
DB_PASSWORD=#V1#nXbovgOfcY8ZLnQPpS4f0w==
DB_URL_CONNECTION_RETRY_COUNT=15
DB_URL_CONNECTION_RETRY_DELAY=30
DEBUG LOGGING SETTINGS
HTTP_TRACE=yes
DB_LOG_ALL_QUERIES=yes
HTTP_AUTH_TRUSTED_HOSTS=localhost,127.0.0.1
HTTP_AUTH_HEADER=x-user-id
FMG_ADMIN_USER=sa
FMG_ADMIN_PASSWORD=breeze
file "sap_servlet_config.xml" is normal.
I make all settings with help notes :1070578 ,0001167148,0001229285,0001471989.
I get error: "An error has occurred during communication with Virtual Learning Room API". Please, help me solve this problem.

Hello,
can you share the solution please, I am facing with same problem
Regards

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