Create credit request through E-commerce B2B application

Hello Experts,
My client has a requirement to allow the customers to create a Credit Memo request through E-Commerce B2B application.
As I understand Credit request is of type Sales Transaction, which is normally created with reference to a billing document. However in our current scenario, credit request has to be created with out any reference to the Billing document moreover there wont be any reference to the Sales order as well.
Can you suggest me any possible solution for my current requirement. If it is not possible by standard SAP, how can I achieve by custom development.
I appreciate any helpful suggestion.
Many Thanks,
Srinivasu

Any update on this?

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Hi
I could able to get the request invoked. Earlier I tried with wrong parameters.
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C:\usr\sap\NS2\JC00\j2ee\cluster\server0\apps\sap.com\b2b_thys1\servlet_jsp\b2b_thys1\root\WEB-INF\lib\sap.comcrmtcecommercebase~assembly.jar
Loading model: {parent,references,local} -
The error occurred while trying to load "com.sap.spc.remote.client.ClientException". com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:401) java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302) com.sap.spc.remote.client.object.IPCException.<init>(IPCException.java:29) com.sap.isa.businessobject.ipc.imp.DefaultIPCBOManager.createIPCClient(DefaultIPCBOManager.java:297) com.sap.isa.backend.r3base.ipc.ServiceR3IPC.getIPCClient(ServiceR3IPC.java:128) com.sap.isa.backend.r3.salesdocument.rfc.WriteStrategyR3.setIPCInformation(WriteStrategyR3.java:335) com.sap.isa.backend.r3.salesdocument.rfc.WriteStrategyR3.setConfigurationInfo(WriteStrategyR3.java:193) com.sap.isa.backend.r3.salesdocument.rfc.CreateStrategyR3.callRfcSd_SalesDocument_Create(CreateStrategyR3.java:766) com.sap.isa.backend.r3.salesdocument.rfc.CreateStrategyR3.simulateDocument(CreateStrategyR3.java:301) com.sap.isa.backend.r3.salesdocument.QuotationR3.simulateInBackend(QuotationR3.java:300) com.sap.isa.businessobject.quotation.Quotation.simulate(Quotation.java:150) com.sap.isa.isacore.action.order.MaintainBasketSimulateAction.basketPerform(MaintainBasketSimulateAction.java:216) com.sap.isa.isacore.action.order.MaintainBasketBaseAction.isaPerform(MaintainBasketBaseAction.java:999) com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343) com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353) com.sap.isa.core.BaseAction.execute(BaseAction.java:211) org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) com.sap.isa.core.ActionServlet.process(ActionServlet.java:243) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) javax.servlet.http.HttpServlet.service(HttpServlet.java:760) javax.servlet.http.HttpServlet.service(HttpServlet.java:853) com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069) org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455) com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279) com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) com.sap.isa.core.ActionServlet.process(ActionServlet.java:243) org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) javax.servlet.http.HttpServlet.service(HttpServlet.java:760) javax.servlet.http.HttpServlet.service(HttpServlet.java:853) com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117) com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62) com.tealeaf.capture.LiteFilter.doFilter(LiteFilter.java:98) com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61) com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58) com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384) com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) java.security.AccessController.doPrivileged(Native Method) com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104) com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Hello Pradeep, 
I am trying to configure the "Single session Trace" (OSS Note 1090753) but I am not able to see the second Tabs 'Single Session trace"
when I select the logging link in the Administration console of my application.
 - I modified as described the attribut "ForceSingleTraceFile" in the visual Admin.
 - I modified the appinfo and logFileDownload attributs to TRUE in the XCM
 - I rebooted the cluster
Extract of OSS note 1090753
4. Choose the 'Logging' link.
a page with two tabs 'Log Configuration' and 'Session Tracing' is displayed.
The Session Tracing doesn't appear for me !!
do you not why I am not able to see the Single session trace ?
Currenty, the only way is to retrieve trace in the file defaultTrace10.log. (see my previous log capture)
Thanks for your help

Create Credit Memo Request through txn. FB65

Hi Experts,
I want to create Credit Memo Request through txn. FB65.I am using Bapi 'BAPI_ACC_DOCUMENT_POST' to create it.
Can anyone please tell the the minimum parameters which I will pass in this BAPI to create CreditMemo Request?
Helpul answers will be rewarded by points.
Thanks
Naveen Rana

Hi Naveen,
You run this BAPI by giving input till you get the result and then use it in your code.
Some of the structure to post credit memos are
*--Populating Header strucuture
*--To upload the Header Structure required By BAPI
wa_docheader-bus_act     = c_bus_act.
wa_docheader-username    = sy-uname.
wa_docheader-header_txt = wa_lineitem-header_text.
wa_docheader-comp_code   = wa_lineitem-header_company.
wa_docheader-doc_date    = wa_lineitem-invoice_date.
wa_docheader-pstng_date = sy-datum.
wa_docheader-fis_period = '00'.
wa_docheader-ref_doc_no = wa_lineitem-invoice_number.
wa_docheader-doc_type = wa_lineitem-document_type.
Document type is KR for Invoice and KG for Credit Memos.
*--Populating Accounts Payable table
*--Populating Currency Item Structure
Thanks
Sudharshan

Not seeing credit card screen on Order screen in E-Commerce B2B webshop

Hi Gurus,
 I am new to SAP E-Commerce 5.0 B2B application. I am trying to see the credit card payment screen while ordering in Order page. We are not using CRM system, but we are using ECC6.0 SD module. Could you please guide me how to activate the credit card screen in Order page. Thank you very much in advance.
With Regards,
Sudheer

Hi Sudheer,
For activating credit card page you have to configure it in your shop.
Go to your "http://<host>:<port>/shopadmin/shopadmin/init.do
Select your shop and go to "Transactions" tab go to bottom there are 2 options
1) Payments -Check Box
 By Invoice possible
 By Cash on Delivery possible
 By Credit Card possible
2)Preassignment: Payment - Radio Button.
 By Invoice *
 By Cash On Delivery *
 By Credit Card *
Select payment type you want to keep from options 1 you can select only 1 or you can select all three.
From option 2 you can select only 1 as PReassignment payment.
Restart the application Shop admin and ISA to make sure that when you access ISA after this change you will see Payment screen. In ISA 5.0 Once you click on Order or Quotation it will take you to the Payment scrren here you have to select "Invoice" or provide credit card information.
If you have selected only invoice in Shopadmin then you will not see payment screen. From order page it will take you directly to order simulation page. but if you have payment option then you will see Payment Screen with credit card.
Do not forgot to configure shop in shopadmin to get payment options screen in ISA. You will get it after order page not on the order page.
If you want to display it on order page then you have to do customization to include payment infpormation or order page.
I hope this will help you.
Thanks and Regards.
eCommerce Developer.

Creating credit memo request - V1 498 / missing order quantity

Hi Experts,
could any of You pls help me with a credit memo creation issue?
I credit memo needed to be created based on invoice, so configuration and copy control is done as usual, but I have a failure during CR order creation referring to an invoice F2.
I got an error message: V1 498 - Credit already exist for item... - and no qty is transferred to new document
I have gone thought the threads on Forum, but none of the suggested solution was appropriate to solve the issue:
- the document flow is updated in copy control ,
- I can no remove the schedule line flag at VOV7 - the order qty will be missed but target qty is used, and end up incompletition (VU 019 error messge), so billing is faile
- completition control set as B at VOV7,
Still have the problem
Could any of You pls help me - answers will be appreciated.

V1 498 - Credit already exist for item...
What the above message means is that lines items have already been used as reference for the creation of credit memo request(s).
Create a new sales order, delivery and billing document. Then create credit memo request with reference to this new billing document and test.
In VTAF copy control, at item level, field "Pos./neg. quantity" dictates how the quantity in the source document is affected by copy control.
PS - I tried to create credit memo with reference to billing document (F2), there were no issues there. Therefore I am taking that the issue is with credit memo request (copied with ref to billing document F2)

Error while creating Credit Memo Request for Milestone billing invoice

Hi All,
I have a scenario where i have Milestone billing(% based) at header level in Contracts. I create Invoice for that and then try to create Credit Memo Request with reference to the Invoice.
Problem comes when we try to change the qty in the credit memo request. we are able to change the qty but the value is not changing. It remains the same constant value of that milestone.
In my copy control from Invoice to Credit memo request for the item category i have maintained the pricing type as "C" because i want to copy and manual conditions.
So kindly let me know which config setting should be done so that whenever i change the qty the value should also be changed.
Please Note : This is happening only when my billing plan is at header level. For Billing plan at Item level its working fine.....
Thanks.....

Hiiii.....
Can anyone please advise on the below issue of mine.....
Thanks alot for the help.......in advance

Problem while creating credit memo request using BAPI

HI,
I am trying to create credit memo request using the BAPI_SALESDOCU_CREATEFROMDATA1..
I am getting the error as " No customer master data is available for the customer". But the customer exists in the KNA1 table. What is the mistake i hv done.. this s my code..
REPORT ZSV_CREDITMEMO_TEST1.
Data declarations.
DATA: v_vbeln LIKE vbak-vbeln.
DATA: header LIKE bapisdhead1.
DATA: headerx LIKE bapisdhead1x.
DATA: item LIKE bapisditem OCCURS 0 WITH HEADER LINE.
DATA: itemx LIKE bapisditemx OCCURS 0 WITH HEADER LINE.
DATA: partner LIKE bapipartnr OCCURS 0 WITH HEADER LINE.
DATA: return LIKE bapiret2 OCCURS 0 WITH HEADER LINE.
DATA: lt_schedules_inx TYPE STANDARD TABLE OF bapischdlx
 WITH HEADER LINE.
DATA: lt_schedules_in TYPE STANDARD TABLE OF bapischdl
 WITH HEADER LINE.
DATA: lt_schedules_ink TYPE STANDARD TABLE OF bapisdhead1
 WITH HEADER LINE.
START-OF-SELECTION.
Header data
Sales document type
header-doc_type = 'G2'.
headerx-doc_type = 'X'.
Sales organization
header-sales_org = '0001'.
headerx-sales_org = 'X'.
Distribution channel
header-distr_chan = ''.
headerx-distr_chan = 'X'.
Division
header-division = ''.
headerx-division = 'X'.
headerx-updateflag = 'I'.
*Complete delivery
 header-COMPL_DLV = ''.
 header-COMPL_DLV = 'X'.
Partner data
Sold to
partner-partn_role = 'AG'.
partner-partn_numb = '0000C10130'.
APPEND partner.
Ship to
partner-partn_role = 'WE'.
partner-partn_numb = ''.
APPEND partner.
ITEM DATA
itemx-updateflag = 'I'.
Line item number.
item-itm_number = '000010'.
itemx-itm_number = 'X'.
Material
item-material = 'C20011'.
itemx-material = 'X'.
Plant
item-plant = ''.
itemx-plant = 'X'.
Quantity
item-target_qty = '10000'.
itemx-target_qty = 'X'.
item category
itemx-ITEM_CATEG = 'X'.
APPEND item.
APPEND itemx.
Fill schedule lines
lt_schedules_in-itm_number = '000010'.
lt_schedules_in-sched_line = '0001'.
lt_schedules_in-req_qty = '10000'.
APPEND lt_schedules_in.
Fill schedule line flags
lt_schedules_inx-itm_number = '000010'.
lt_schedules_inx-sched_line = '0001'.
lt_schedules_inx-updateflag = 'X'.
lt_schedules_inx-req_qty = 'X'.
APPEND lt_schedules_inx.
Call the BAPI to create the sales order.
CALL FUNCTION 'BAPI_SALESDOCU_CREATEFROMDATA1'
 EXPORTING
 sales_header_in = header
 sales_header_inx = headerx
 IMPORTING
 salesdocument_ex = v_vbeln
 TABLES
 return = return
 sales_items_in = item
 sales_items_inx = itemx
 sales_schedules_in = lt_schedules_in
 sales_schedules_inx = lt_schedules_inx
 sales_partners = partner.
Check the return table.
LOOP AT return WHERE type = 'E' OR type = 'A'.
 EXIT.
ENDLOOP.
IF sy-subrc = 0.
 WRITE: / 'Error in creating document'.
ELSE.
Commit the work.
 COMMIT WORK AND WAIT.
 WRITE: / 'Document ', v_vbeln, ' created'.
ENDIF.
can anyone tell what the error is.?

Hi
please look at code below code this succefully creating credit memo may some help to you
header-doc_type = 'ZS4'.
 PERFORM get_plant.
 headerx-doc_type = 'X'.
 header-sales_org = wa_temp1-vkorg.
 headerx-sales_org = 'X'.
 header-purch_no = wa_temp1-bstnk.
 header-distr_chan = wa_temp1-vtweg.
 headerx-distr_chan = 'X'.
 header-division = wa_temp1-spart.
 header-purch_no_s = wa_temp1-bstnk.
 headerx-division = 'X'.
 wa_partner-partn_role = 'AG'.
 wa_partner-partn_numb = wa_temp1-kunnr.
 APPEND wa_partner TO it_partner.
 wa_partner-partn_role = 'WE'.
 wa_partner-partn_numb = wa_temp1-kunnr.
 APPEND wa_partner TO it_partner.
 CLEAR: wa_partner.
 LOOP AT lt_temp2 INTO wa_temp2 WHERE kunnr = wa_temp1-kunnr.
 "AND matnr = wa_temp1-matnr.
*wa_item-itm_number = wa_temp2-posnr .
 wa_item-material = wa_temp2-matnr.
 wa_item-plant = wa_temp2-werks.
 wa_item-req_qty = wa_temp2-fkimg * 1000.
 wa_item-target_qty = wa_temp2-fkimg * 1000.
 APPEND wa_item TO it_item.
 ENDLOOP.
 CALL FUNCTION 'BAPI_SALESORDER_CREATEFROMDAT1'
 EXPORTING
 order_header_in = header
* WITHOUT_COMMIT = ' '
* CONVERT_PARVW_AUART = ' '
 IMPORTING
 salesdocument = v_vbeln
* SOLD_TO_PARTY =
* SHIP_TO_PARTY =
* BILLING_PARTY =
 return = return
 TABLES
 order_items_in = it_item
 order_partners = it_partner.
 IF v_vbeln <> space.
 wa_vbeln-vbeln = v_vbeln.
 APPEND wa_vbeln TO lt_vbeln.
 CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
 EXPORTING
 wait = 'X'.
 HIDE wa_vbeln-vbeln.
 CLEAR: wa_partner,header,v_vbeln, wa_temp2.
 REFRESH: it_partner,it_item.
 ELSE.
* LOOP AT return .
 it_error-srno = idx.
 it_error-err_msg = return-message.
 APPEND it_error.
* ENDLOOP.
 ENDIF.
 idx = idx + 1.
ENDLOOP.
Regards

Create Credit Memo Request

Hi,
Is there a bapi which i can use to create credit memo request with reference from a billing document?
dyl

Hi Rakesh,
thank you for your reply. I am using 4.6B. i do not see that function

Attaching documents in Create Leave Request UI5 application

Hi,
We are planning to implement the SAP HR Renewal 2.0 FP1 based HR implementation with ESS/MSS based on the UI5 as well.
I would like to know if the SAP UI5 application for Create Leave Request has the option to upload the documents or not in the standard delivery.
Please let me if the attachment facility is available for the Create Leave request application in UI5 based ESS.
Thanks & Regards,
Urmi

Hello Urmi,
Yes, attachment option is available in Standard Leave Request in UI5.
Best Regards,
Deepak..

Create credit request through E-commerce B2B application

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