Create External document (URL) in SAP Personas

Hi Smart People!
To save some steps and incorporate a scanner I am working on creating buttons to "Attach Documents" in different areas such as MM03, FB03, and a few others where we have to keep a scanned in document attached to certain other Materials or Payables and such. All docs are scanned in and saved online and then we use the "create external document (url) menu option to link it where it is needed in SAP.
In one place it works just fine and in the others it is not working at all and custom button or even just following the already existing menu options it keeps giving me this error. I tried search on the SCN and Google and no such luck on this error. Anyone have any ideas? See pic below and also the text below is the separated error so you can see what it actually says.
[Unknown] ses[0]/wnd[0]/usrUSRAREA/ctlcntITS/itsdoc
Thank you for any help you can give!

That screen shot is for the Silverlight browser plugin.
You can check your Personas version and patch level in System -> Status. Clicking on the magnifying glass in the SAP System Data box will list all the components of the ERP system. It will tell you what Personas version and SP is installed.
Something like this:
The above means Personas 2.0 SP2.
If you indeed happen to have Personas 2.0 with no support package (so SP level says 0000), then the first thing I'd recommend is to bring the system to the latest level, which would be like in the screen shot, and then trying again. There is a good chance the problem will be resolved.
If your system is completely up-to-date and it still gives you trouble, then create an OSS incident.

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