Create from acrobat x standard fails worked with 9 pro.
So we have an older app (delphi 6) that worked fine to create pdf with acrobat 9 pro. the user updated to windows 7 machine and got acrobat X standard and so now it fails to pop up the dialog to name the file. As tho it gets hung. So the helpless little app gets blamed for this when it has in fact made no changes. The user asks "do I need to upgrade to acrobat X pro" for this to work again? I read in another post that a title may be required now? Any ideas? I hate to tell them to get the pro if a) they don't need it and b) it might not fix the issue. I don't have a X pro to test it with.
He can't have the PDF printer for both Acrobat XI and Acrobat 9 installed. You say he tried it from Word, but that wasn't the question. Are you SURE, ABSOLUTELY SURE he printed to the Adobe PDF printer, because Word ALSO has a "create PDF" button from Acrobat, which many people use instead. The ability of instructions to be misunderstood should never be underestimated.
The reason for this test is simple - maybe he has the option to prompt turned off. Perhaps he could try from Notepad, where there is no alternative to doing the test.
Do I understand correctly that there is absolutely nothing in your code specific to Acrobat? It's just that the user chooses this printer, from the list he finds, and the print code is handled in the normal way.
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Install Acrobat 9 Pro Extended from Acrobat 9 Standard
I attempted to do an upgrade from Acrobat 9 Standard to Pro Extended having purchased the software from a sales rep who said I could do this as did technical support.
My system is XP Pro/SP2 32-bit.
During the install I ran into this problem. http://kb2.adobe.com/cps/401/kb401731.html. Being stupid I continued on
instead of stopping. Once I got to the section that I am asked to input the Pro Extended serial number and then my STandard serial number I ran into further problems. The dropp down menu asked for which current version of Acrobat, which of course for me was 9 Standard.
The problem was the drop down menu has no option for Standar only Professional.
Since the sales rep had told me I could upgrade I hadn't read the label on the Extended Pro box, which says it's only an upgrade for Professional If I had called in at that time I would have resolved that issue, but not the missing DLL.
I then found out I couldn't uninstall the mess so I did another stupid thing and did a system restore, which just compounded the problem. To make a longer story shorter I downloaded MS Windows Cleanup Utility and removed Acrobat.com and Acrobat 9 STandard. I then downloaded WinCS4Cleanupscript and unzipped and ran it. So far so good.
Then I was advised to install Pro Extended as a trial and customer support would take care of the license issue. Ok, again so far so good.
I then attemped to install Pro Extended as trial and ran into a printer problem similar to what I had
encountered before, but not exactly the same.
"Setup can not copy file PSCRPTFE.NTF" and issues about printers not being Windows logo compliant I believe it was.
(I have a new wireless Brother HL-2170W laser and Canon MP830 inkjet and just updated the driver and firmware...maybe that will load the missing driver)
A this point the installation was terminated and I was advised to follow Adobe TechNote KB403613. The only item that I could possiblity help with this printer problem is the Hotfix kb-930627, but this is for a 64-bit system not 32? Do I download or not?
I also just found out that I still have some vestige of Pro Extended on my system though the MS Cleanup Utility doesn't list anything. Do I run WinCS4Cleanupscript again?
a) How do I fix the PSCRPTFE.NTF issue with my printer(s)
b) Do I download a 64-bit hotfix kb-930627to my 32-bit system...and will that solve the printer problem?
c) Do I just ignore what's left of Pro Extended on my system or run Winc cs4Cleanupscript again. I can't run it directly from all programs, but if I click
on Acrobat 9 Standard under start it opens up or at least that's how it's identified.
d) Anything else?I might as well update my own question:
I followed the instructions given in the Adobe TechNote kb403613 after running WINCS4Cleanupscript.
However, I did NOT download the hotfix as that's for a 64-bit system. The phrasing of the hotfix wasn't very
clear to me, but I don't think when it stated XP Home or Professional meant a 32-bit system rather only 64-bit.
If anyone knows better let me know. I checked out that specific hotfix and said was for 64-bit OS.
1) Created a new user account with Admin rights
2) I did the "intermediate troubleshooting" listed in kb403613 and found a few files to delete and I also ran the disk defragmenter.
Might as well catch any problems up front instead of waiting.
3) There were several directories on the DVD but only copied Acrobat 9 Pro Extended to my desktop in the new user account.
4) Ran msconfig and disabled all programs under the start up tab. Once you click OK a small window pops up
and you press restart. Remember to write down any programs listed in startup that are not enabled so you
can deselect those when you enable the startup menu again.
5) On restart and booting up press F8 to get the start up options and select VGA mode.
7) Once you in Windows log back into the account you created to just install Acrobat
8) Open Acrobat 9 Pro Extended on your desk top and run the installer
Desktop>Acrobat 9 Pro Extended>Acrobat9>Acro3D
9) Run the install. In my case I selected trial version.
10) I still ran into a problem with Windows Logo compatiblity issues with my printers.
I could either continue or stop the installation, which I did to attempt to determine just what's
causing that problem.
11) there was some auto backout of files, but I still had to run MS Cleanup Utility again and remove Acrobat 9 Pro Extended.
Also ran WINCS4Cleanupscript though nothing there.
12) I then did a restart and booted into normal Windows mode from VGA mode.
13) Logged into my account and ran msconfig to enabled my startup menu and then deselected the ones I didn't want.
OK, I am back to square one. I checked the Windows Logo Product List and found my Brother HL-2170W is
XP, VISTA and W7 Windows Logo certified.
I checked my other printer a Canon Pixma MP830...well not so good. It's logo certified under Vista and W7, but not XP.
I had downloaded the lastest driver and firmware, but that didn't seem to help. I did email Canon. Now these printers had
no problems when I was running under Acrobat 9 Standard.
Right now my only option appears to be to just run the install and continue on when I get to the printer issue. Still don't know what
will happen when I get to the serial numbers. I am suppose to call support and they will fix activation. So I am told... -
Can we promote a "Win2012 R2 Datacenter" DC by IFM created from "Win2012 R2 Standard" or "Win2008 R2"?
"Installation from media does not work across different operating system versions. In other words, you must use a Windows Server 2008
domain controller to generate installation media to use for another Windows Server 2008 domain controller installation."
Reference: https://technet.microsoft.com/en-us/library/cc770654%28v=ws.10%29.aspx
I have not seen any official statement about the edition. In theory it should work but you can test it first.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
My Website Link
My Linkedin Profile
My MVP Profile -
My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 2010 and I have since misplaced the disk.
How do I fix the problem?Hi Ali,
You can download Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and reinstall the software.
Regards,
Rave -
Installing upgrade from Acrobat XI Standard to Acrobat Xi Pro
I am trying to install an upgrade from Acrobat 11 Standard to Acrobat 11 Pro. I have purchased and upgrade license. When I try to install the Pro upgrade, I get a message that a product with higher functions is already installed and it terminates the install. Does anyone have any suggestions?
I would recommend you uninstall Std, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over Acrobat folder parts (in Program Files>Adobe), reboot, and install. You will likely have to give the S/N for Std as the qualifying product for XI Pro.
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Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?
Nothing in the Acrobat 8.x product family is compatible with Windows 7 (or any contemporary OS).
The Acrobat 8.x product family passed into End of Support way back -- (November 2011).
The current release of Acrobat (XI) is compatible in Windows 7.
Be well... -
Why can't I email a pdf file from Acrobat XI Standard?
Whenever I try to email a pdf file from Acrobat XI Standard, nothing happens. Outlook 2007 is my default
email program. I have checked the preferences to be sure that Outlook is checked as default, and it is,
but when I click on the email icon or select email from the dropdown menu, nothing happens. This is
so frustrating. I hope someone can help me solve this problem.Be sure that MAPI is properly active in your Outlook. I am not an Outlook user, but that is what is needed.
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Can i roll back to Acrobat 9 Standard from Acrobat X Standard?
Can i roll back to Acrobat 9 Standard from Acrobat X Standard? I bought Acrobat X license and want to roll back to 9.
Thanks in advance.Do you have the Acrobat 9 Standard media?
Do you have an Acrobat 9 Standard serial number?
If not, then that's a non-starter.
You'll need to talk to Adobe provided that is who you actually purchased the software and not a reseller.
If yes, then it is a matter of removing Acrobat X first
Rebooting the machines
Then reinstalling Acrobat 9 Standard. -
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My documents uploaded from Acrobat 9 Standard to Adobe .com "upload" (it authenticates me and then the uploading dialog box comes up and then tells me it was sent successfully, and asks me if I want to view the uploaded file). When I go to my workspace, however, the documents do not show up in my workspace. Any ideas. Win xP sp 3
My adobe ID and my workspace ID are the same
I can go into my workspace at adobe.com and use the workspaces menu to upload a file from my computer, but the if I try and do it from within the Acrobat 9 application using their "Upload Documents to Acrobat.com" button on the tool bar , it doesn't seem to show up.
Message was edited by: fedupandcrazy3876
I am SOOOO Sorry. OK. I see that it adds the files to the "All Files" main category. I was jumping too soon and was looking right in the shared workspaces, completely blowing by the "All Files" up there at the top.Never mind. I found it by hunt and peck. I like Pro 9 better. It was straight forward. This is not.
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Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
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Does xavc long from a pxw x70 camera work with premiere pro cs6
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So apparently the guys on the chat have no clue what they are talking about. However, that does not surprise me. What bothers me is some of the unreasonable pricing as I see it in the store. -
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