Create OSS user from SAP Solution Manager

Hi all,
as VAR, a customer ask us to create a OSS user to him because ir has no access to his customer data/area in Marketplace. SAP tell us that we have to create the OSS user directly in our SSM but I didn't found any way to do that in SSM.
Someone has done that this already? can anone guide me in this task?
thanks in advance
Pedro Rodrigues

Hi Pedro,
You have transaction code AISUSER
Normally you have 2 columns but if you are in var scen then you wil have 3 columns.
in this transaction you can have your Customer no,UserID & S-User (without "S000")
for the respective person
You can goto spro->scen specific->std config->Solution Manager->Connection to SAP-> multiple sap customer no
just perform this activity for VAR scen...read the IMG Text
Also
Asssign S-user for SAP Support Functionality
Hope it clarifies your doubt.
Regards
Prakhar

Similar Messages

Launch CRM 7.0 from SAP Solution Manager

We are buiding the BPH in SAP Solution Manager and would like to store the CRM Business Processes in it as well. Therefore we'll also store the TCodes under the "Transaction" Tab.
Now, i understand that CRM 7.0 uses a web GUI for configuring TCodes. If we launch the TCode from SAP Solution Manager, does it launch a browser with the right IMG Object for the TCode? How does this work?
Anyone offer any suggestions/thoughts?
Thank you, in advance.

Dear Ramesh,
I'm pretty sure that it's possible to launch CRM web GUI components from Solution Manager. You can assign BSP Applications to process steps and launch them.
Most of the configuration in CRM 7.0 is still done via SAP GUI. I think it's only the UI view configuration that can be done in web GUI. However, if you find out which BSP application it is, you should be able to assign it to process steps in the configuration tab. It's done in the same way like assigning TCodes; just use type BSP_APPLICATION instead of BMTA.
Best regards
Jens

1)    Is there North Bound Interface / API from SAP Solution Manager available for 3rd party integration?       i. The list of the modules that are being managed by SAP Solution Manager(s)      ii. The performance metrics of those modules/components at th

1)
Is there North Bound Interface / API from SAP Solution Manager available for 3rd party integration?
i. The list of the modules that are being managed by SAP Solution Manager(s)
ii. The performance metrics of those modules/components at the high level
iii. The information about Early Watch Alerts (or situations to watch for)
2)
Is there a full SNMP interface for getting the above information from SAP Solution Manager?
3)
Is that understanding that SAP has SNMP support for forwarding alerts to a 3rd party system, correct?
4)
Does SAP has both free and licensed? If yes then what are the advantages of licensed over the open/free version?

Mugunthan
Yes we have applied 11i.AZ.H.2. I am getting several errors still that we trying to resolve
One of them is
===========>>>
Uploading snapshot to central instance failed, with 3 different messages
Error: An invalid status '-1' was passed to fnd_concurrent.set_completion_status. The valid statuses are: 'NORMAL', 'WARNING', 'ERROR'FND     at oracle.apps.az.r12.util.XmlTransmorpher.<init>(XmlTransmorpher.java:301)
     at oracle.apps.az.r12.extractor.cpserver.APIExtractor.insertGenericSelectionSet(APIExtractor.java:231)
please assist.
regards
girish

How to create contact person on SAP Solution Manager

Dear all.
I installed SAP Solman SR3, I config solution manager for download support package. When I use the transaction AISUSER to assign user and contact person. I receive the information:" Partner 000xxxxxx not found". I saw in Solman SR2 didn't have this error.
Now I want to define contact person ! Please help me if you know about this problem.
thanks all so much.

Hi Thao
We have 2 column in AISUSER transaction table....
one is USer in which userid for the person is entered
sec is contact person in which S-Userid is entered(Delete the S and Leading Zeros from it)
The error which you are facing is because when you enter the entry a check execute by the system is enquireing the table AIContacts which is update by a background job .....................so have you scheduled this standard job .........REFRESH_ADMIN_DATA_FROM_SUPPORT.
Also posting the help log for the ur convenience....
Procedure to remove the error
Please check if you entered the correct number (S-User without S) or use the value help for this field. If the value help doesn't provide any data the report AI_SC_REFRESH_READ_ONLY_DATA has not been run yet. It should be scheduled daily with transaction SM_CONFIG_JOBS as job REFRESH_ADMIN_DATA_FROM_SUPPORT. However if you want to run this job successfully the user who created the job must be maintained in transaction AISUSER first. So you should ignore the warning for this purpose, maintain the partner for this user and continue maintaining this table after the job has fetched the contact data for the value help from SAP Support Portal successfully.
Even then it can happen, that you don't find the partner number in the value help. The reason for this may be, that the user doesn't have enough authorizations for some actions, since only users with certaine authorizations are downloaded from SAP Support Portal. So you also may ignore the warning in this case, as long as there is no typo in the partner number.
Hope it clarifies your doubt
Regards
Prakhar

How to access SAP Solution Manager from webDynpro Application.

Hi to all,
I have to retrieve some informations from SAP Solution Manager. and update some recordes there itself. How could i do it??
If anybody have codes related to it please send the same.
Please help its urgent.
Waiting for reply.
Thanks and Regards;
Pankaj Kumar.

Hi
See this help
http://help.sap.com/saphelp_nw2004s/helpdata/en/5b/6e8c42c398173be10000000a155106/frameset.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/4c/758c42d781d665e10000000a155106/frameset.htm
Kind Regards
Mukesh

Installation of SAP Solution Manager 4.0

Hello!
I have one question regarding the installation of SAP Solution Manager 4.0
Do I need to consider the Unicode-installation of SAP Solution Manager 4.0?
We use SAP Solution Manager just for the following scenarios:
<b>Maintenance Optimizer</b> (to patch the existing SAP-systems from SAP Solution Manager)
and <b>monitoring-functionality (CCMS)</b>
Thank you!
Axel

Hi,
Thank you very much to Dolores Correa and Markus Döhr for replying for my querry.FYI-My system users only use English and I do not have any problem of chineese.My problem is that I am not able to install Non-unicode kernel.The Solution manager installation program(sapinst) only takes Unicode kernel CD whereas my satellite systems are non-unicode.Now if unicode solution manager can work with non-unicode satellites,then the problem is solved.
Warm Regards,
Syamkrishnan

Welcome to Forum "SAP Solution Manager for VAR Partners"

Welcome to our forum to discuss topics on set up SAP Solution Manager for VARs scenario to support your SAP BUSINESS ALL-IN-ONE customers.
You ask everything about configuration of the Service Desk, SAP Solution Manager operation, tips and tricks.
This forum is visible not to customers but exclusively to partners.
The preferred language is English.
All documents you need for configuration of the VAR scenario of the Service Desk you can find in the SAP Service Marketplaces under the Quick Link [var-partner.|http://www.service.sap.com/var-partner]
Have a look at the [SAP All-in-One Resources|http://service.sap.com/smb/ao/resources] (perhaps different user ID required)
Feel free to create questions on all SAP Solution Manager topics as a VAR.
Feel free to create answers on all questions other members posted.
This means worldwide collaboration.
For questions / discussion not specific to VARs please consider also the [general forum SAP Solution Manager|SAP Solution Manager;.
Notice: to save a posting click "Edit Message".
Welcome Thread: Welcome to Forum "SAP Solution Manager for VAR Partners"
Rules of Engagement https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Test & Playground Forum: Try SCN Features

Welcome to our forum to discuss topics on set up SAP Solution Manager for VARs scenario to support your SAP BUSINESS ALL-IN-ONE customers.
You ask everything about configuration of the Service Desk, SAP Solution Manager operation, tips and tricks.
This forum is visible not to customers but exclusively to partners.
The preferred language is English.
All documents you need for configuration of the VAR scenario of the Service Desk you can find in the SAP Service Marketplaces under the Quick Link [var-partner.|http://www.service.sap.com/var-partner]
Have a look at the [SAP All-in-One Resources|http://service.sap.com/smb/ao/resources] (perhaps different user ID required)
Feel free to create questions on all SAP Solution Manager topics as a VAR.
Feel free to create answers on all questions other members posted.
This means worldwide collaboration.
For questions / discussion not specific to VARs please consider also the [general forum SAP Solution Manager|SAP Solution Manager;.
Notice: to save a posting click "Edit Message".
Welcome Thread: Welcome to Forum "SAP Solution Manager for VAR Partners"
Rules of Engagement https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Test & Playground Forum: Try SCN Features

Customer attributes in SAP Solution Manager

Hi,
I have created Customer Attributes in SAP Solution Manager, SPRO--> SAP Solution Manager-->Capabilities-->Implementation/Upgrade-->Blueprint and Configuration-->Object Attributes--> Definition of Customer Attributes for Object Types. I have assigned the Customer Attributes for Project/Solution.
Now I have the attribute in the project nodes but I can't enter Attribute Values. How can I solve this problem?
Regards.

Hi,
you need assign value in solar02, when you assign attributes to the object. check out
Adding customer attributes to objects in Project and Solution
Thanks
Jansi

Ticket SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0

Hi,
I want to migrate all tickets from SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0 , please let me know the procedure how to migrate it.
DB Detail
SAP Solution Manager 7.0 - MSSQL( 9.00.4035)
SAP EHP 1 for SAP Solution Manager 7.0 - MSSQL(10.00.2531)
Thanks,
Kaleel

Dear Mohamed,
I was reading the post and the replies and while I think your question has been answered, I just want to make sure what you are trying to achieve. Is it a migration, where you have one Solution Manager system on SAP Solution Manager 7.0 and another
SAP Solution Manager EHP1 system and you were looking to migrate the Service Desk messages?
If you are "Upgrading" one system from Solution Manager 7.0 to EHP1 then all the messages are preserved.
If you are "Migrating" to a physically different system, then transfer of Service Desk Messages is not supported.
Please see the document [SAP Solution Manger- Conent Transfer|https://websmp204.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000608232009E]
Also Service Desk is a completely independent CRM Service, so the messages could always be archived, as has been suggested.
No depending on your scenario, is the EHP1 system brand new or is it already productive? If it was brand new, you might be able to do a homogenous system copy, and then upgrade the new system to EHP1. But if it is already productive, this would not be an option.
Hope this helps to clarify.
Regards,
Paul

Default User Parameters in SAP SOLUTION MANAGER 7.1

Hi,
I want some default parameters automatically be assigned to new users when they are created instead of manually adding every time in su01 transaction code. Do you know how to configure this?
SAP SOLUTION MANAGER 7.1
SAP_BASIS
702
0012
SAPKB70212
SAP Basis Component
I try settings in SSM_CUST for user-exit Z_USERS_TRANSFER and SAP_USERS_TRANSFER, but it's don't work.
Thank you.

Code function module runs in SAP EHP 1 for SAP Solution Manager 7.0 SAP_BASIS 701.
In SAP SOLUTION MANAGER 7.1 SAP_BASIS 702 function module is ignored. it can be seen if you set a breakpoint in the function module.
FUNCTION CREATE_USER_HR_INFO.
*"*"Локальный интерфейс:
DATA: su01_mode(5) type c.
field-symbols: <BNAME> like USR02-BNAME.
field-symbols: <ACCNT> like BAPILOGOND-ACCNT.
field-symbols: <CLASS> like USLOGOND-CLASS.
field-symbols: <FUNCTION> like ADDR3_DATA-FUNCTION.
field-symbols: <DEPARTMENT> like ADDR3_DATA-DEPARTMENT.
field-symbols: <su01_mode> like su01_mode.
DATA hr_rfc TYPE STANDARD TABLE OF ZSTR_HR_PERSON_INFO WITH HEADER LINE. " инф-ция о польз-лях, получаемая из HR по RFC
DATA : sys_msg(80) TYPE c,
         indx TYPE i.
DATA ADDRESS LIKE TABLE OF BAPIADDR3 WITH HEADER LINE.
DATA ADDRESSX LIKE TABLE OF BAPIADDR3X WITH HEADER LINE.
DATA DEFAULTS LIKE TABLE OF BAPIDEFAUL WITH HEADER LINE.
DATA DEFAULTSX LIKE TABLE OF BAPIDEFAX WITH HEADER LINE.
DATA LOGONDATA LIKE STANDARD TABLE OF BAPILOGOND WITH HEADER LINE.
DATA LOGONDATAX LIKE STANDARD TABLE OF BAPILOGONX WITH HEADER LINE.
DATA RETURN LIKE STANDARD TABLE OF BAPIRET2.
DATA res_lines TYPE i VALUE 0.
assign ('(SAPLSUU5)g_ok_start') to <su01_mode>.
if sy-subrc = 4.
   exit.
ENDIF.
*<su01_mode> will have the following values: create = "CREA", change = "CHAN", and delete = "DELE"
* DATA mes TYPE string.
* mes = sy-subrc.
* CONCATENATE 'sy-subrc' mes into mes separated by SPACE .
* MESSAGE mes TYPE 'I'.
if <su01_mode> = 'CREA'.
   assign ('(SAPLSUU5)USLOGOND-ACCNT') to <ACCNT>.
   assign ('(SAPLSUU5)USR02-BNAME') to <BNAME>.
   assign ('(SAPLSUU5)USLOGOND-CLASS') to <CLASS>.
   assign ('(SAPLSUU5)ADDR3_DATA-FUNCTION') to <FUNCTION>.
   assign ('(SAPLSUU5)ADDR3_DATA-DEPARTMENT') to <DEPARTMENT>.
   hr_rfc-PERNR = <ACCNT>.
   APPEND hr_rfc.
   CALL FUNCTION 'GET_HR_PERSON_INFO' DESTINATION 'PHRCLNT200_HR'
     TABLES
       PERSON_INFO       = hr_rfc
     EXCEPTIONS
       SYSTEM_FAILURE = 1 MESSAGE sys_msg
       COMMUNICATION_FAILURE = 2 MESSAGE sys_msg
DESCRIBE TABLE hr_rfc LINES res_lines.
*если по табельному номеру нашлись данные - заполняю ими структуры
if res_lines > 0.
   LOOP at hr_rfc.
     DEFAULTS-KOSTL = hr_rfc-PLANS.
     DEFAULTSX-KOSTL = 'X'.
     if hr_rfc-GESCH = '1'.
       ADDRESS-TITLE_P = 'Господин'.
     else.
       ADDRESS-TITLE_P = 'Госпожа'.
     ENDIF.
     SPLIT hr_rfc-ENAME AT space
                         INTO ADDRESS-LASTNAME
                              ADDRESS-FIRSTNAME
                              ADDRESS-MIDDLENAME.
     if <FUNCTION> = ''.
       ADDRESS-FUNCTION = hr_rfc-FUNCTION.
       ELSE.
         ADDRESS-FUNCTION = <FUNCTION>.
     ENDIF.
     if <DEPARTMENT> = ''.
       ADDRESS-DEPARTMENT = hr_rfc-STEXT.
       ELSE.
         ADDRESS-DEPARTMENT = <DEPARTMENT>.
     ENDIF.
     ADDRESSX-TITLE_P = 'X'.
     ADDRESSX-LASTNAME = 'X'.
     ADDRESSX-FIRSTNAME = 'X'.
     ADDRESSX-MIDDLENAME = 'X'.
     ADDRESSX-FUNCTION = 'X'.
     ADDRESSX-DEPARTMENT = 'X'.
   ENDLOOP.
endif.
   DEFAULTS-LANGU = 8.
   DEFAULTS-DCPFM = 'Y'.
   DEFAULTS-SPLD = 'LOCL'.
   DEFAULTS-SPDB = 'G'.
   DEFAULTS-SPDA = 'D'.
   APPEND DEFAULTS to DEFAULTS.
   DEFAULTSX-LANGU = 'X'.
   DEFAULTSX-DCPFM = 'X'.
   DEFAULTSX-SPLD = 'X'.
   DEFAULTSX-SPDB = 'X'.
   DEFAULTSX-SPDA = 'X'.
   APPEND DEFAULTSX.
   ADDRESS-NAMEFORMAT = '03'.
   ADDRESS-NAMCOUNTRY = 'UA'.
   APPEND ADDRESS to ADDRESS.
   ADDRESSX-NAMEFORMAT = 'X'.
   ADDRESSX-NAMCOUNTRY = 'X'.
   APPEND ADDRESSX.
   LOGONDATA-GLTGV = sy-datum.
   LOGONDATA-GLTGB = '99991231'.
   LOGONDATA-TZONE = 'EET'.
   if <CLASS> = ''.
     LOGONDATA-CLASS = 'END_USER'.
     ELSE.
       LOGONDATA-CLASS = <CLASS>.
   ENDIF.
   APPEND LOGONDATA.
   LOGONDATAX-GLTGV = 'X'.
   LOGONDATAX-GLTGB = 'X'.
   LOGONDATAX-CLASS = 'X'.
   LOGONDATAX-TZONE = 'X'.
   APPEND LOGONDATAX.
   CALL FUNCTION 'BAPI_USER_CHANGE'
     EXPORTING
       USERNAME = <BNAME>
       ADDRESS       = ADDRESS
       ADDRESSX       = ADDRESSX
       DEFAULTS     = DEFAULTS
       DEFAULTSX     = DEFAULTSX
       LOGONDATA   = LOGONDATA
       LOGONDATAX   = LOGONDATAX
     TABLES
       RETURN        = RETURN
* DATA mes TYPE string.
* mes = sy-subrc.
* CONCATENATE 'sy-subrc' mes into mes separated by SPACE .
* MESSAGE mes TYPE 'I'.
ENDIF.
*ENDIF.
ENDFUNCTION.

Where do i download SAP solution manager from?

Good day,
where do i download SAP solution manager from ? i tried using this link which was shown in some other websites , but it does'nt seem to work.
The link is :
http://service.sap.com/swdc -> Download -> Installations and Upgrades -> Entry by Application Group -> Installations and Upgrades -> SAP Technology Components -> SAP Support Enablement Package - >SAP Support Enabl. Package 1.0
Many thanks
Kripashankar.N

SEP is an additional package on top of Solman which must be licensed separately.
http://service.sap.com/swdc -> Download -> Installations and Upgrades -> Entry by Application Group -> Installations and Upgrades -> SAP Technology Components
That is the right path - if you don´t see SolMan you have to either contact your sales person so that you get an installation number or create a call at XX-SER-CONTR and ask for an installation number for SolMan and the download permissions.
Markus

How to Transfer Customizing Data from SAP ECC6 to SAP Solution Manager

Hi all,
I want to Transfer Customizing Data (such as organization structure) from SAP ECC6 to SAP Solution Manager.Please tell me how. Thanks.

Hi,
The system cannot capture the customizing data from your ECC6. This is another myth with SAP Solution Manager. Solution Manager can only smoothen the process of your Project Management.
Hope this solves your problem.
Feel free to revert back.
--Ragu

Kernel Update from 7.00 to 7.01 - SAP Solution Manager EHP1

Can anyone give me some information about update sap kernel?
How must I proceed?
Thanks!

Login to service market place www.service.sap.com>downloads>supporpackages and patches>My company applicationsselect sap solution manager>SAP SOLUTION MANAGER 7.0 EHP 1>Entry by component>solution mangaer ABAP stack>select sap kernel 7.01 64 bit unicode-->select widows
server on X64bit>select database indendent>just scroll download you can see list of pathces select SAPEXE_23 which is the lates one and selet the check bot to add to download manager now select database dependant patch based on your database you have installed(Ex oracle or MS SQL)
select the same patch SAPEXEDB_23 and download the 2 patches through download manager
uncar the 2 patches throught sapcar command
sapcar -xvf <and give the patchnameSAPEXE......SAR>
sapcar -xvf <and give the patchnameSAPEXEDB......SAR>
Now take the backup of existing kernel
Drive:/usr/sap/SID/SYS/exe/uc
once the backup of kernel is finshed stops SAP and releated services
start>cmd>services.msc-->stop the service sap<SID_instance number> and saposcol service
now copy all the uncar newfiles to original run directory and replace all.If you face
problem like some service is still running then stop all the oracle services also and
try again.
Once all the files are copied then start the services and SAP
Let me know if needed more information
Regards
Uday

Maintenance Optimizer in SAP Solution Manager

what is Maintenance Optimizer in SAP Solution Manager and what are its benefits

Hi
even this may be useful
Ensure your Solution manager system is at the most recent Support Package Level, specifically ST 400 Patch 11, to reduce note application time
Download from oss most recent step-by-step setup guide
Oss note 1024932
Oss Note 1008717 ( N/A )
Relevant up to SP11 for Basis 700
OSS Note 950975 support for IE7 ( N/A we are using GUI)
Oss note 975510 corrections for snote ( Via OSS not snote )
Oss note 1004691 corrections for snote *** Corrections for 975510 ( UP TO SAP_BASIS 11 ) N/A
Common problem notes, but not critical for Maint Opt
0998987: Maintenance Optimizer: Empty error messages
1022072: Maintenance Optimizer: "No Data Available" message o See note 1025381 before applying 1022072.
1020789: Maintenance Optimizer: Allow all systems to be selected
1020802: Maintenance Optimizer List displays incomplete data
1024105: Maintenance Optimizer: two "Cancel" buttons
1025381: Maintenance Optimizer: Link to additional download files
1029453: Maintenance Optimizer - Wrong status displayed
1030405: Maintenance Optimizer: Browser opens in background
1030498: Maintenance Optimizer - IBase is not active
1032463: Maintenance Optimizer: Internet Explorer Script Error
1042704: Maintenance Optimizer: Display only employee partners
Partner Scenario SOLMAN4.0 Only
Os note 1021275 ( RFC Destinations ) N/A ST 400 11
Oss Note: 997780 ( N/A we are at 11 use note 939897 for ST400 SP11 Application )
Relevant for ST400 SP09 ( N/A ST 400 11 )
User:
To setup you must have SAP_ALL
General Users: ( Oss note 1032322 )
Must be assigned to role SAP_MAINT_OPT_ADMIN
Auth Object: D_SOL_VSBL ( visibility of solutions)
Auth Object: CRM_ORD_PR ( for CRM stuff )
/spro
As of Support Package level ST 400 SP10:
Call Transaction SPRO -> SAP Reference IMG ->SAP Solution Manager -> Advanced Configuration -> Basic Settings -> SAP Solution Manager System -> Change Management -> Set Up Maintenance Optimizer
This IMG activity refers to the SAP Note 990534: Solution Manager Maintenance Optimizer: BC Set. Follow the instructions in this SAP Note
N/A as of ST400 SP11
Define a Solution:
Solution_Manager Select Solution Overview New.
Enter Descriptive Name ( Ex. GTS Landscape )
Hit Continue
Select Solution Landscape Maintenance
Select System Groups & Logical Components on the Left hand Side
Select Solution Landscapes and pick the one you created
Define the solutions for that landscape
Highlight each item and click Logical Component (You must have a valid license to set this up)
Assign S-User
Transaction: AISUSER
Enter you user id and your SUSER ID for downloading
Create another SAPOSS Connection called SAP-OSS with S-User assigned
Call SOLUTION_MANAGER
Select Solution Overview
Select the solution you want to work with
Select Change Management Support Package Stacks
Click Maintenance Optimizer around middle of screen
Select the solution you want to get Sps for
Go to OSS and add the files to download basket
When done return to screen and hit continue
Select - Confirm files in Download Basket
Error message comes if your sap user and your oss user are not setup in AISUSER screen
Now go to SAP Download Manager ( On your local pc ) and download the files you just confirmed of course using the same S-User id you just added them to the basket with
Apply support packages via spam per normal process
Return to the SOLUTION_MANAGER window select the landscape you are working on
Hit Maintenance Optimizer List
Choose the maintenance transaction you are working on
You will see a list of the confirmed and downloaded sps you selected
Once you apply these to the system using SPAM you will change the status of implementation to Completed and Hit Save
This completes this activity
If you wish to do more work you will have to create a new transaction.
[Edit section] Add A New Instance to Maintenance Optimizer
Sign into Solution Manager
Ensure new instance has valid license installed and logical clients assigned
Select Landscape Components
Right Click Systems
     Select Create new system with assistant
Enter
SID / Description / Product Type / Installation Number ( Get this from SLICENSE in system you are setting up )
Next enter Sys # & MEssgae Server and hit continue
Next select Generate RFC Destinations & Assign Logical Components & Enter Client #
I always get a problem saving since SLD is not setup ignore and continue
Highlight the system you just added under Systems SAP Global Trade Services
Select Assignment to Logical Components
Now add additional software such as Net weaver ABAP & JAVA if your primary setup was of another type ( ex. GTS )
Highlight the system you wish to update under Systems and hit change
     Select Header Data
     Click Installed Product Versions
     In the product box add whatever you require for this system
     Select the version from the 2nd box and hit copy
Ex.
If you cannot setup the trusted system here is a workaround:
Create User in Target for Trusted System RFC from SM1
     User:      <Username>
     Pass:   <Pass>
     Type: Communication
Use this when setting up the trusted connection, remove the trust and use this CPIC user info for the RFC.
Generate RFCs and ensure SMSY setup is done for SID in Solution manager
Now Create a New Solution For your instance:
Go to SOLUTION_MANAGER transaction
     Select NEW
     Give Descriptive name: ex. GTS Landscape
Under Solution Landscape
     Select Solution Landscape Maintenance
     Select System Groups and Logical Components Tab
          Open Solution Landscapes
               Select the one you just defined (GTS Landscape)
SOLTION_MANAGER
Select Change Management Support Package Stacks
Select Maintenance Optimizer
Select the Product Version
     GTS 7.1
Select the System Type SID
From here you will be prompted to go to service marketplace and add the items you wish to install. You can do this beforehand as well, be sure to use the same Suser you setup in AISUSER with your sap login
It will ask you to confirm the basket, once you do that you install them normally.
Download with sap download manager, ftp and apply

Configuration for Central Monitoring System in SAP Solution Manager.

Hi Folks,
I am trying to setup Central System Monitoring in SAP Solution Manager, I am following the document which mention the step by step instructions.
There are couple of items on which I am really confused.
In the documentation it says to activate Background Dispatching & Central System dispatching in 000 client of Solution Manager,
it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
Can you guys please help me to configure properly?
One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
Also, is there any document which clearly explains the setup of Central System Monitoring in SAP Solution manager using both approaches and also to test the monitoring?
I have SAP Solution Manager 7.0 EHP1.
Thanks.
Jennifer

Hi,
>
> it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
>
You should created this user in working client.
> Can you guys please help me to configure properly?
>
> One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
>
You can use RZ21 or System monitoring through work center. From Solution manager 7.1, you need to use work center only. So, I would suggest you to use work center only.
Thanks
Sunny

Create OSS user from SAP Solution Manager

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