Create request template in OIM11g

Hi Friends,
I have created request template in OIM11g and I created it for user creation and assigned a manager for approval.
After I finish the user creation task and as the user is approved by the manager. The user status in Approved but I m not able to find the user in the User list.
let me know how to find the user is created or not.. ?
regards
Srikanth

First of all you should verify the user USR table in OIM - Database.
If user exist in DB but still not visible in user list, there may be problem with authorization policy, So create an authorization policy so that user have access to view, edit modify etc permission.

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Error while creating Contractors using Request Template

Hi,
Logged in as "xelsysadm". I have created "Contractor Request Template".
Logged in as "ContractorAdministrator" for him "ContractorRole"(Request Administrators) and "Contractor Authorization Policy"(create user) assigned.
When Contractor Administrator tries to create a contractor using "Contractor Request Template" getting the below errors...
oracle.iam.request.exception.AccessDeniedException: IAM-2050059:User OIMINTERNAL does not have access to create the request using Contractor Create User request template.
     at oracle.iam.request.repository.RequestTemplateManager.checkRoleAuthorization(RequestTemplateManager.java:165)
     at oracle.iam.request.repository.RequestTemplateManager.getTemplateForRequestCreation(RequestTemplateManager.java:218)
oracle.iam.request.exception.InvalidRequestDataException: IAM-2040049:UserManager Access Denied.:
     at oracle.iam.requestactions.plugins.datavalidator.CreateUserDataValidator.validate(CreateUserDataValidator.java:651)
     at oracle.iam.request.impl.RequestEngine.validateRequest(RequestEngine.java:1695)
Please help me..
Thanks,
Madhavi

If you are not using Template level approval you must associate approval policy( for Request level and operational level). I suggest, you change it to Template level .
To verify this follow below link
http://docs.oracle.com/cd/E14571_01/doc.1111/e14309/request.htm#OMDEV2873
create request template
http://docs.oracle.com/cd/E14571_01/doc.1111/e14316/req.htm

Request Template link display

Hi,
I have logged in as xelsysadm and created "Contractor Create User" request template.
Settings are:
1. I didn't select "Template Level Approval Process" (Is it mandatory?)
2. For User Type, in Attribute Restrictions have selected "Contractor" as LookUp Values and "XellerateUsers" as Organization
3. Assigned "Request Administrators", "System Administrators" as roles.
Where can i see this "Contractor Create User" link?
Do i need configure anywhere?
Thanks,
Madhavi

are you using xelsysadm user to raise request?
one more thing. If you are not using Template level approval you must associate approval policy( for Request level and operational level). I suggest, you change it to Template level .
To verify this follow below link
http://docs.oracle.com/cd/E14571_01/doc.1111/e14309/request.htm#OMDEV2873
create request template
http://docs.oracle.com/cd/E14571_01/doc.1111/e14316/req.htm
Edited by: Nishith Nayan on Feb 8, 2012 7:37 AM

Error when creating a request Template In OIM

Hello all,
I have a very strange issue with OIM, it is when I try to create a request template, and put a restriction in Organization field, it creates the template and everything is fine. Suddenly, when I try to edit this template, the OIM shows a window with the next error:
ADF_FACES-60096:Server Exception during PPR, #5 oracle.iam.platform.utils.MinLimitException: size < minimum limit
I have found in other posts the "solution", It is to change in the database -> RequestTemplate Table -> Template Data Column, the restriction Organization from "the name of the organization" to "the Id of the organization", and restart the OIM, so after that, I can edit the template.
Here is the issue that I don't understand,... few hours after, I want to edit the same template, and the OIM again shows the same error:
ADF_FACES-60096:Server Exception during PPR, #5 oracle.iam.platform.utils.MinLimitException: size < minimum limit
And if I review in the database the table, in the Template Data Column, the restriction of Organization has AGAIN the "Name of the organization".
And I can again change that to the "Id of the organization", but it's time lost restarting the OIM. Time that I don't have, because Its more than one template.
Please somebody could help me with this issue.

Hello,
I already found the solution to this issue.
I had to restart the OIM server but also the DataBase and after that, this problem was solved.
Thanks anyway.

Unable to Create Service Request Template in CRM

Hello,
I need to create a service request template in crm web ui,
Following are the steps followed.
I have identified the transaction type as SRQT screen shot attached below
However when I click on on the work center link groups of the service pro role, I am not able to find the same for the service request template
As per the post below it says that you need to go navigation bar profile and add the SM-SUPPORT work center and the work center link group as SM-SRQT-CR
How to customize service request templates
The error appears when I try to add the logical link id,
Because of the above error I am not able to create service request template in sap crm, please advice which logical link ID, I need to use so that the service request template can be created in the system.
Kind Regards
Atul

Hi Atul,
1. Screen shot 1 is correct
2. Screen shot 2 - You are at end of all work centers in your custom role which you might have copied from standard or Z role. If you look in standard role SERVICEPRO, navigation bar profile SRV-PRO, work center - SRV-ORD, you will find service request template
In Cases work Center in standard SERVICEPRO role you can create service request template.
Try copying this to your custom role in your required work center. It should work.
Regards,
Niraj

UDF of request template of create user

Hi I have created a user defined field in the user management. How can i make this field visible in the request template of create user.

Hi Varma,
Follow this doc:
http://docs.oracle.com/cd/E17904_01/doc.1111/e14309/request.htm
Or you can also try to change the type of data in dataset than you can export the datasets from MDS. After that change the xml and import it back.
I hope this helps,
Thiago Leoncio

Creating Request Offering error on template selection.

Hi,
We have created our own form with the authoring tool that uses a base class we created that is an extension of the Service Manager Work Item Service Request class. We have added properties to the class and fields to the form and have mapped those
fields to properties, etc.
We have created a template from this management pack and then tried to create a request offering and get a dialog box that only says PropertyName as seen in the screen shot. I have reviewed my property names and dont find anything
wrong.
How can I figure out what is causing this.
Thanks Lance

Try restarting the console. Usually does the trick ;)
http://codebeaver.blogspot.dk/
That did the trick.
Thanks Lance

[OIM11g R1] How to Delete Request Template Management

Dear all,
As for the intro, if we create new request template with at least 1 role in it, OIM will automatically create authorization policy (request template management) with the same name. And for my current issue, I think it is caused by fault in export/import xml. I have one request template that is not synced with the one in authorization policy. The one in request template doesn't have any role assigned onto it. But the one in authorization policy has it. As a result, when I try to add some role on the request template, there comes pop-up error. So my conclusion is, this issue should able to be fixed if I delete the request template management in authorization policy. But the situation is, we cannot delete request template management. We can only delete user/role management. Any idea how to solve this? Do you know how to force delete it via LDAP or Oracle DB?
Thank you

Thanks Kevin,
But we have something like this here. Is it because the version, or maybe we need to patch it?
https://drive.google.com/file/d/0B1xvmF8kRL9_eHhrbFFKdGdPa3M/edit?usp=sharing

Create a custom Request Template

Hello,
i need to create a custom request template.
Custom Template = Create user + disable user.
The request should be creating a user and disabling them automatically.
1. What is the correct way to realize this scenario?
2. Do i need bpel processes for that?
3. Where are the default request templates stored in oim? Is it possible to modify the 'create user' template and add the 'disable user' functionality?
Many thanks in advance!

1) Use these templates. Create and Disable User.
3)__Default Request Template in OIM:__
1-Assign Roles:Default template for assigning roles to users
2-Create User:Default template for creating users
3-De-Provision Resource:Default template for deprovisioning resources
4-Delete User:Default template for deleting users
5-Disable Provisioned Resource:Default template for disabling provisioned resources
6-Disable User:Default template for disabling users
7-Enable Provisioned Resource:Default template for enabling provisioned resources
8-Enable User:Default template for enabling users
9-Modify Provisioned Resource:Default template for modifying provisioned resources
10-Modify Self Profile:Default template for modifying self profile
11-Modify User Profile:Default template for modifying user profiles
12-Provision Resource:Default template for provisioning resources
13-Remove from Roles:Default template for removing users from roles
14-Self-Register User:Default template for self registering users
15-Self-Request Resource: Default template for requesting resources for self
Default template are:
Go to Advanced Administration-->left pane of the Request Templates -->Advanced Search
To modify:
Select a template name in the search results table.--> Actions menu, select Open.
Template Details section-->the details of the template are displayed in the fields
I hope this helps,
Thiago Leoncio

[OIM11g R1] Resource Ordering in Request Template

Dear Gurus,
I want to know about ordering of Resource Object in Request Template. Where can I find the setting? For example if I have 2 resource, named A and B. If I want resource B to be positioned on top of resource A, can I move it like that? Is it possible to order resource in OIM11g R1? Or at least can I make it shown in Ascending or Descending? How to do that?
Thank you

Thanks Kevin,
But we have something like this here. Is it because the version, or maybe we need to patch it?
https://drive.google.com/file/d/0B1xvmF8kRL9_eHhrbFFKdGdPa3M/edit?usp=sharing

Service Account Management through Request Templates

Hi,
I am trying to implement Service Account lifecycle use cases (Create, Modify, Delete) on 2 resources(AD User, iPlanet User) through Request templates. In this case OOTB tasks - Service Account Alert, Service Account Changed, Service Account Moved with resource specific Process definitions are not get triggered as I am initiating process through Request Templates.
I want to trigger post process EventHandler upon triggering any of these events. so, I created metadata xml file as the following and imported it into MDS.
-----------------EventHandler Metadata file------------------------
<?xml version='1.0' encoding='utf-8'?>
<eventhandlers>
<action-handler class="com.wipro.sdf.iam.oim.plugin.ServiceAccountCreationEventHandler" entity-type="Resource" operation="PROVISION" name="ServiceAccountCreateEventHandler" stage="postprocess" order="1021" sync="TRUE"/>
</eventhandlers>
----------------------------XXX----------------------------------------------
When I trigger create event of SA on any of the resources, the EventHandler is being invoked and from execute() method, Orchestration is giving the following data
{UD_IPNT_USR_LAST_NAME=TestTwo, BENEFICIARYKEY=798, UD_IPNT_USR_COMMON_NAME=SA Test Two, *ResourceKey*=12, serviceaccount=true, UD_IPNT_USR_SA_ADMIN=USER16TE, UD_IPNT_USR_USERID=SATEST2, UD_IPNT_USR_FIRST_NAME=SAccount}
My EventHandler has to do some actions on target resource(AD / iPlanet),so I would like to get resource connection details like IP, port , admin login details etc.
To fetch those details, I am using ResourceKey that is coming from Orchestration.
When I use the following code to find Resource details based on Key, its throwing resource not found exception.
-----------------------Code from execute() of EventHandler----------------------
String resKey = getParamaterValue(parameters, "ResourceKey");
tcITResourceInstanceOperationsIntf resInsObj = Platform.getService(tcITResourceInstanceOperationsIntf.class);
//Get Resource Details based on Resource Key
HashMap searchMap= new HashMap();
searchMap.put(Constants.IT_RESOURCE_KEY, resKey);
logger.debug(methodName+" - IT Resouece Search Map is : "+searchMap);
tcResultSet resultSet = resInsObj.findITResourceInstances(searchMap);
-------------------------------End of code ------------------------------------------------
I tried finding for the table which stores all IT Resource connection details. But no luck.
Now my questions are:
1. Which table stores all IT Resource Information that can be seen from Design Console -> Resource Management -> IT Resource Type Definition - > Resource?
2. Which table stores Resource Key and Name details?
3. When we do query for records from any form in Design Console, where exactly would logs get recorded? (as it queries DB to fetch information there should some file like DB Tracer Log etc)
Could somebody please answer these questions and give some hint to implement SA management through Req Templates?
Thank you in advance,
Mounika

Hi kevin,
thanks for reply.
i am thinking that, Even though OIM11G is developed in ADF,some parts of the code is in struts only,like xlWebApp.war .
i have seen source code of xlWebApp.war folder that is there in OIM11g.
it seems to be developed in struts only.
is there any ADF interaction in that?
i have written helloworld program in struts,that is working fine.
i have done that,for ADUser resource popup i added button "serviceaccount for this resource".when i click that one jsp page will come.
so i am thinking that,some other reason is there for not working.
can u please tell me the reason?

Unable to get dataset while creating request

Hi All,
I am using OIM 11g. I want to provide resource attribute details during provision request. I have created a GTC with DBAT connector and I import the dataset xml successfully (varified by exporting the same). But while creating request I am not able to see the dataset attributes in the Resource Details page.
File Name: ProvisionResourceAPPLICATION1_GTC.xml
<?xml version='1.0' encoding='UTF-8'?>
<request-data-set xmlns="http://www.oracle.com/schema/oim/request" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.oracle.com/schema/oim/request" name="ProvisionResourceAPPLICATION1_GTC" entity="APPLICATION1_GTC" operation="PROVISION">
<AttributeReference name="Employee Number" attr-ref="EMPLOYEENUMBER" type="String" length="50" widget="text" required="true" available-in-bulk="false"/>
<AttributeReference name="Employee Name" attr-ref="EMPLOYEENAME" type="String" length="40" widget="text" required="false" available-in-bulk="false"/>
<AttributeReference name="Email Address" attr-ref="EMAIL" type="String" length="40" widget="text" required="false" available-in-bulk="false"/>
</request-data-set>
After importing I ran PurgeCash and also restarted the server but got no effect.
please help me out.
Regards,
Avijit Sengupta

Hi,
I have logged in with xelsysadm and I am not able to see dataset during creation of request template at point no 6 and 7 except service account check box.
While creating GTC I have given the resource name "*APPLICATION1*" but after creation it is showing APPLICATION1_GTC.
I used APPLICATION1_GTC as entity in my dataset.
As the dataset is not visible in normal request base provisioning process as well as custom request template, I didn’t create any authorization policy.
Regards,
Avijit Sengupta

Creating a template in Financials for using with XML Publisher..

to whom..
I hope someone can help please. I'm trying this process for the first time so please bear with me..
Ive got everything in place for producing PDF reports via XML Publisher through ORACLE Financials but I'm stuck on the last
part.
According to the notes (Publishing Concurrent Requests with XML Publisher - An Oracle White Paper Jan 2005) I've come
across, I need to update the concurrent program definition with a default template (when you submit a request, its in the
'upon completion' last section where theres an option to change or enter a template layout) yet this section is GREYED OUT.
Now according to my notes, to create a template you..
"Setting a Default Template....to select a default template in the Update Concurrent Program page available from the System Administration
responsibility (Note that this field is available only from System Administration. It is not available from the System
Administrator Forms interface)......."
My query is, where is this 'Update Concurrent Program page'..?
Thanks In Advance..
Steven
Edited by: user554089 on Sep 16, 2008 4:02 AM

OK, so now I've found out how to 'default a template for EBS 11i' (System Administration > Concurrent > Programs - notice its Administration not Administrator)... but its unavailable.. in the the 'OnSite Setting' tab there was no box visible for me to enter a template filename. Does anybody know why this could be?
thanks,
Steven

OIM 11g R1 Request Template issue

Hi All,
We are facing an issue with implementing the Request Management of OIM 11g R1 11.1.1.5 for Create User.
OIM already provides OOTB CreateUserDataSet.xml and a ‘Create User’ Request Template.
We have changed(customized) the OOTB CreateUserDataSet.xml at the same location in MDS and have created one our own Request Template – ‘Create Custom’.
We have also added Attribute Restrictions in the ‘Create Custom’ request template for mandatory fields like – ‘Organization’, ‘User Type’ & ’Design Console Access’.
The issue we are facing is –“After some time(not immediately) the Request Template gets corrupt and does not open thus rendering the Request Process for Create User inoperable.”
Below is the the log error of the OIM Web console error after we are trying to open ‘Create Custom’ by clicking on the Request Template.
<ADF_FACES-60096:Server Exception during PPR, #8
oracle.iam.platform.utils.MinLimitException: size < minimum limit
                at oracle.iam.platform.canonic.model.Values.setMinLimit(Values.java:187)
                at oracle.iam.requesttemplate.agentry.operations.OpenActor.renderAttributeRestrictionsTab(OpenActor.java:829)
                at oracle.iam.requesttemplate.agentry.operations.OpenActor.prepare(OpenActor.java:198)
                at oracle.iam.consoles.faces.utils.CanonicUtils.prepareOperation(CanonicUtils.java:169)
                at oracle.iam.consoles.faces.utils.CanonicUtils.prepareOperation(CanonicUtils.java:179)
                at oracle.iam.consoles.faces.render.canonic.UICursor$TableActionListener.processAction(UICursor.java:855)
                at javax.faces.event.ActionEvent.processListener(ActionEvent.java:88)
Any help in solving above issue, workarounds or knowing that is it an OIM bug will be greatly helpful.
Note* I have noticed(through Export) that in a corrupted Request Template the Organization Name that I have restricted to a Constant, has the- Organization Name's Text as value in exported xml. If I change it back to ACT KEY and import it back in OIM the Template is again restored until next corruption
Thanks already
Regards,
Nitin Tewari

Excellent! Thank you very much!
Edited by: 958794 on May 22, 2013 10:37 AM

How to assign approvaal policy for a request template in OIM 11g

When I request for resource in OIM 11g, It's always going for Default approval of xelsysadm.
I want this Request level approval must go to "Beneficiary Manager approval". While requesting I am selecting request template (which I created) for Provision resource as Request type.I have already set "Beneficiary Manager approval" as request level approval for this request template.
I have created one approval policy, How can I assign this approval Policy to request template so that When i submit this request , it should go to my Manager approval.
Regards,
J

Hi Rajiv,
I do not need approval of Operational level. I want to stop the approval process after request level approval.
Here you are saying to create a new approval policy and set as AUTO Approval as true. There are some default approval policies which comes with OIM 11g and one of the approval policy is trigeering the Operaional level approval. So I think I do not need to create new approval policy and I can use exsting approval policy and modify as you suggested selecting AUTO APPROVAL and create approval rule as request template=="XYZ".
I am not sure which default approval policy trigeering the Operational approval now. Can you pls tell me that?
Can you pls confirm that, there is only way to restrict Opertional Approval by selecting "AUTO APPROVAL" true and put the approval rule as request template=="XYZ"
Thanks Rajiv for your help all the time.

Create request template in OIM11g

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