Creating users something is not in sync

Ok I am pounding my head over this. Added a new user but the user is unable to access planning.
Here is what I did
1. In Shared Services added the user to our native security groups
2. Choose Sync Native Directories
3. In Planning choose 'Manage Databases'...refreshed database for the planning app with security checked
4. User in EAS shows as access to Essbase but not planning
My steps are obviously wrong for create a new user to access planning.

I do not believe it will create essbase filters until they login once to planning before a Manage / Database.
They should be able to login to the apps after you have provisioned them in Shared Services for the app (although I've seen you may need to do a migrate identities at times too).
Just too many places to do security:
Shared Services
Planning (Migrate ID / Refresh DB)
Essbase (Sync to Shared Services)
John

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