Creative Cloud disables DDE links capability

Maybe this his issue should be reported to Adobe since it is a software issue with windows7. I use Excel and DDE Links to get live market updates on the windows platform. When I installed Adobe Creative Cloud the DDE links stopped working causing Excel to crash. When I unistalled Creative Cloud the DDE links worked. Until Adobe fixes this error I cannot use Creative Cloud. I would like to download CS6 products instead - just like I used to do before it was replaced with Creative Cloud. I like how Creative Cloud works but cannot use it in my shop due to the problems with DDE links.

Hi LCBDesign,
I am curious if the conflict was introduced with a specific product included with Creative Cloud. Did you happen to notice losing this functionality after installing a specific product? Would it be possible to test?
You can download CS6 products with Creative Cloud. Here is an example with Photoshop. You can toggle from CC to CS6 on the page https://creative.adobe.com/products/photoshop.
If you click the More Information link below the product name in the Creative Cloud app it opens the product page like described above
I searched for other related posts about this DDE issue and didn't find any.
-Dave

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Creative Cloud disable / old credit card lost and new credit card problem

Hi everyone,
I lost my credit card that allows the samples to my Creative Cloud membership.
Creative Cloud is now disabled.
My next sample is July 10, 2013 I received a new card but can not update my bank details.
What should do because I want to continue my Creative Cloud membership.
Thank you.
screenshot :

Hey Smilinghamster0,
Thanks for the question. Let’s try editing your payment information outside of attempting to make a purchase, by visiting your account settings:
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Thanks,
Matt M.

Creative Cloud FAQ link on forum page is broken

Adobe Creative Cloud
The first link under Communities points an empty page
Creative Cloud FAQ
Should it point here instead?
Adobe Creative Cloud – FAQ

first try, http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
if that doesn't help:
    Un-install Photoshop CC.
    Un-install Adobe CC.
    Go to: C:\Program Files (x86)\Common Files\Adobe and find SLCache and delete it.
    Go to: C:\ProgramData\Adobe and find SLStore and delete it.
    Restart.
    Install Adobe CC.
    Install Photoshop.
    Restart.
and:
App doesn't open | Progress wheel spins continually
and you can always install without the desktop app:
if you follow all 7 steps you can directly download a trial here: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Failed to install Creative Cloud desktop error code 1 Windows 8.1

I just recently tried to begin a trial of creative cloud in order to get access to photoshop. I really need photoshop for my school because of how powerful it is and the tools is offers. A couple weeks ago I tried to download and install creative cloud for windows 8 64-bit, and the download begins, but once it reaches around 50%, it raises an error message saying "We've encountered the following issues: Creative Cloud desktop failed to install (error code 1)". I was having problems with the internet at the time so I just naturally assumed it was the cause. So I went ahead and gave it a couple of days before I tried again. When I tried again I received the same error message at the same time. I continued to look around for a solution and trying it everyday but I have had absolutely no luck with it, and honestly am getting quite frustrated with it. I have looked everywhere for a solution, I tried the adobe clenup tool, I have checked to make sure I don't have any previous versions of adobe products on my computer, and even tried installing it as an admin in safe mode, and still nothing. I have no idea what to do next, but I know that I have to get ahold of photoshop, one way or another, and it must have the professional tools included in the creative cloud edition. Please tell me there is a simple solution and I have been blind this entire time. If there is no solution, can someone direct me to another software similar to photoshop that has access to the plug-in dDo? (I am in game development and have heard how powerful dDo is and have been dying to use it. I have also been anxious to get photoshop, but it doesn't appear to be possible without the creative cloud desktop app).

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

I need to reinstall creative cloud app, but all I can find is the trial version.

I need to reinstall creative cloud app, but all I can find is the trial version. Help!

Hi,
Please download the installer for the Creative Cloud from the link below:
Creative Cloud Help | Creative Cloud for desktop
Once installed, sign in with your Adobe ID. In case of any trial error, please refer to the help document below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

Creative Cloud registration page won't accept the serial number from my email

I have previously purchased Adobe Lightroom 5 from the Adobe download site and use it on my Mac Mini. I have recently joined the Creative Community to access Lightroom Mobile, which may not the the panacea I was hoping for. So I re-downloaded Lightroom 5 from the Creative Cloud app to link it to my Creative Cloud account. When trying to register the new one, it asks for my ORIGINAL serial number from my Adoble email. When I enter this, it says it is invalid. Its the only serial number I've received. How do I get to enter and register the new product?
Regards,
Colin Begg

Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

Trying to buy a laptop for my HS graduate. want to load creative cloud on it. The one I am looking at has a graphics card description of : intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?

trying to buy a laptop for my HS graduate. want to load creative cloud on it. The one I am looking at has a graphics card description of : intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?

Hi Marietta,
Kindly check system requirements of Creative Cloud in the link mentioned below.
https://helpx.adobe.com/creative-cloud/system-requirements.html
Thanks,
Atul Saini

Would like personal Creative Cloud account paused

Hello,
I have an existing Creative Cloud account that is the standard $53.49/month, however, I won a contest from an outside vendor that awarded me with a 1-year paid creative cloud service, also linked to my Adobe account. I was told that I was going to be paused on billing for my normal account during this time, but I got charged again this month and have been charged the past two months. Can someone please resolve this issue?
Attached are the screenshots from billing. Thank you so much.
Kristine

Hi Kappukeki,
The CC purchased on Nov 27, 2012 was given a one month credit on Mar 29, 2013, it active & the next billing date is Mar 28, 2014.This was charged on February 28th 2014.
The CC which was purchased Feb 6, 2014 has been given three months credit as the next billing date is Mar 6, 2014
Hope this resolves the issue.
Regards,
Rajshree

Creative cloud email help

I trialed on one email address, then signed up (with Credit Card) to another. Now my desktop app won't verify. Tried uninstalling/reinstalling but no joy. Even downloaded whilst logged into my paid account.
Any help would be appreciated.

Hi webeus,
Please follow the following steps:
1. Sign out of the current creative cloud application. (Link: Sign out, Sign in | Creative Cloud Desktop app)
2. Uninstall the Creative cloud application. (Link: http://helpx.adobe.com/creative-cloud/help/install-apps.html#Uninstall apps)
3. Delete the opm.db file (Location: Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE)
4. Restart your machine and then install the Creative Cloud application again. (Link: Creative Cloud Help | Creative Cloud for desktop)
Regards,
Sheena

Downloading Creative Cloud Application Problem

My Mac can not download the application.
I get this message:
There is no application set to open the URL aam://SAPCode=PHSP?productVersion=15.0?passPhrase=UD9LgtNV6Jf9Zfn8TnDmYY9Og2kAZ7yfx/SvVIv JwGAepZmlECCv7HQiM7etmAfIrp8l3jEilcpX2cLyJKilTzYZRtVGv3neWGoOx+m3yDOlIRvjyIRkA6taH2CgFPNqz UbmHq6yrOMNqJbc8Ia4Ku/KkbFHwqOtd/NnUjxqYMI=.
I have subscribed to creative cloud but i can not download it. Thank you

Hi,
Please try to download the installer for Creative Cloud from the link below:
Creative Cloud Help | Creative Cloud for desktop
If the same issue persists, please try using a different browser.
Regards,
Sheena

I have downloaded the trialversion of Creative Cloud but dit not purchase it. Now "devellopment" in Lightroom 5 has been disabled but I had a purchased version including serial number of Lightroom 5 . How do I get "devellopment" back?

How do I get back "devellopment" in Lightroom 5. It has been disabled after I have downloaded a trialversion of Creative Cloud but did not purchase it.

Uninstall the trial version of the creative cloud. This process will not interfere with your catalog, preferences and personal files it will just remove the application.
Download the Perpetual License version of LR 5.6 at the link below. Install and enter your serial number, voila.
Product updates

Language selection is disabled (greyed out) - Creative Cloud Desktop app

Hi,
Like the picture below shows, the language selection in the Creative Cloud Desktop app is disabled. (as well as everything else in the Apps tab)
I would like to change the language to English, but how?
- Lars Olsen

Hi LarsOlsen,
Welcome to Adobe Forum,
It will depend on your operating system. Windows users have reported the need to remove and reinstall the application for the langauge to switch.
Macintosh users have mostly reported the same behavior with the language changing without the need to reinstall.
This link may be helpful: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.htm l.
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above.Please let us know if you require further assistance.
You can contact Adobe Support via http://adobe.ly/yxj0t6.
Regards,
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Develop module disabled - NON creative cloud LR5

I'm having some trouble with LR5.
I purchased LR 3 in 2010 and then upgraded LR5 last year . . . I have both serial numbers. I recently upgraded to an iMac and loaded the trial version on LR5, but I'm not part of creative cloud as there isn't a reason for my to do so, since I have already purchased the items I use. Anyways, when I brought LR up today I received this message
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Please renew your membership to reactivate the Develop module."
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Thanks!

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Muse disables DDE capability in Windows7

The DDE capabilities on my PC stopped working when I installed Creative Cloud. Please let the Adobe developers know about this. I have a subscription to Creative Cloud and when I first installed it the programs were all CS6. I uninstalled all my Adobe products to resolve the DDE issue. Once they were uninstalled the DDE capability returned. I was hoping I could download and reinstall the CS6 software but cannot find them anywhere - I assume it has been replaced with Creative Cloud. I need to install the Adobe software I use- Muse, Illustrator Photoshop Indesign, etc. but I cannot if I end up losing the DDE capability. Shor of buying another computer - what are my options??

Icbdesign please see Download previous versions of Adobe Creative applications - http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html for information on how to download and install Creative Suite 6 through your Creative Cloud Membership.
You may want to only install one application at a time to see which application specifically is affecting your Dynamic Data Exchange.

How do you disable the uploading capabilities in Adobe Creative Cloud?

Is there a way to disable the uploading capabilities for Adobe Creative Cloud?
I just want users to get the downloads for their Adobe Products and not be able to upload anything to the cloud.
Any input would be greatly appreciated. If there is a solution, please send me documentation or a "how to". That would be very greatly appreciated!

Stop paying, the programs stop working
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Creative Cloud disables DDE links capability

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