Would like personal Creative Cloud account paused

Hello,
I have an existing Creative Cloud account that is the standard $53.49/month, however, I won a contest from an outside vendor that awarded me with a 1-year paid creative cloud service, also linked to my Adobe account. I was told that I was going to be paused on billing for my normal account during this time, but I got charged again this month and have been charged the past two months. Can someone please resolve this issue?
Attached are the screenshots from billing. Thank you so much.
Kristine

Hi Kappukeki,
The CC purchased on Nov 27, 2012 was given a one month credit on Mar 29, 2013, it active & the next billing date is Mar 28, 2014.This was charged on February 28th 2014.
The CC which was purchased Feb 6, 2014 has been given three months credit as the next billing date is Mar 6, 2014
Hope this resolves the issue.
Regards,
Rajshree

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Would like personal Creative Cloud account paused

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