Creative Cloud does not open

I successsfully installed creative cloud on my desktop, but it will not open.  I get a message saying it unexpectedly stopped working, it is closing, and a message has been sent to see if the problem can be diagnosed.

Marilyn_lydic which operating system are you using exactly?  Do you receive any specific error messages?  Have you tried removing and reinstalling the Creative Cloud Desktop application?

Similar Messages

  • The Apps panel of my Creative Cloud does not load. How can I get it to load?

    I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load.  I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

    Computer died need code can you please post a screen shot of the error message.  The current released version is 1.8.0.447.  The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

  • My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

    My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

    Try perform below steps.
    Open task manager by pressing Ctrl + Shift + Esc  keys. Click on more details if the option available.
    Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
    Then hold windows key on your keyboard and Press R key.
    It will open Run window
    In Run window, type Appdata and click on Ok
    Open Local > Adobe folders
    Delete AAMUpdater and OOBE folders
    Then navigate to C:\Program Files (x86)\Common Files\Adobe
    Delete Adobe Application Manager and OOBE folders
    Go back to Program Files (x86) and Open Adobe folder
    Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
    Download and install Creative Cloud App from below link
    https://creative.adobe.com/products/download/creative-cloud
    Then check

  • My creative cloud does not have after effect? what should i do ?

    my creative cloud does not have after effect? what should i do ?

    you can download, install and run 32 bit trials but you cannot license them.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

    Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
    Apple IOS is the leader in graphics, photography. The advertising states it is usable under both APPLE IOS and Microsoft 8.1 windows operating systems. Adobe Support Chat Sooraj tells me on 02/19/2015 that i must buy two computers to have it operate on both operating systems. Adobe will not support apple's Boot CAMP allowing both operating systems.
    i love the apple product and love the ADOBE Photoshop CC, but it simply does now work with an apple keyboard and a WiN operating system. .[email protected]  Adobe Creative Cloud

    In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
    If you have any joy solving your trackpad device driver issue, feel free to post here (there might be a similar fix for my  wireless adapter device)
    Thanks

  • My Creative Cloud is not opening

    My Creative Cloud is not opening, it will either be a white screen or just my background

    Please follow the steps mentioned below
    WIN 7 and 8 (64 bit):
    Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    WIN 7 and 8 (32 bit):
    Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    App doesn't open | Progress wheel spins continually
    creative cloud is blank window why?
    https://forums.adobe.com/thread/1235026
    Regards
    Rajshree

  • The application "Creative Cloud" is not open anymore.

    I try to open the creative cloud app and just see this (  The application “Creative Cloud” is not open anymore.)

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • CREATIVE CLOUD WILL NOT OPEN

    I HAVE CC ON MY DESKTOP AND LAPTOP.  IT SHOWS UP ON MY LAPTOP AND WORKS FINE.  IT SUDDENLY DOES NOT OPEN ON MY DESKTOP. AND CAN NOT PROMT IT TO OPEN

    Hi Carl,
    Kindly try the steps mentioned in the link mentioned below.
    Why won't Adobe Creative Cloud Open?
    Thanks,
    Atul Saini

  • My creative cloud will not open.

    I am on a limited free trial trying to learn photoshop, illustrator, InDesgn etc.before I make the decision to buy it, It is ridiculous that it just won't open and this is the third time.  I'm not sure, maybe it is my computer but the load circle comes up for about a second then goes away and it never opens.  How do I fix it so I can use the final days of my trial and is this going to be problem if I buy it?

    App doesn't open | Progress wheel spins continually
    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

  • Creative CLOUD does not work

    I just got a new computer with windows 8 operating system...joined this adobe creative cloud mess.   Photoshop, which i joined for, is not even downloaded... Lightroom has downloaded and works, nothing else works.  I spent thelast two days reading all of the information about everything, and nothing works... all of these discussion forums, offer no answers, i want  the program to work, and i would not like to pay for days of troubleshooting, and your quick fixes that you have used in the past, i want it to work on my computer without having to take another college class and reading all of the previouis problems, because i had faith enough to join without looking into reviews on google, about how bad this service is.
    This has been an awful experience, it is not even simple enough to just report issues and get a response, as i am spending my money on your product and it isnt working, i call for help, and you are closed for the holidays, but your system to take my money is not closed...That is very special.   Thanks for your blacker, than black friday.
    I dont want a refund, i love photoshop, i need for someone to help me to make this work.  Can someone help me to make this work, and can i get the beginning date of my membership to be the day that the program actually works, at the same price that i have paid initially?

    Hello,
    sometimes some of them behave like bulls in a china shop. Despite this negative news, you might be consoled a little bit, because I also had to do this experience.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Creative Cloud Does Not Start - Help!

    If anyone from Adobe is watching this.  I was considering switching from Aperture to Lightroom CC.  I was able to install the trial and it works fine.  However, all of a sudden, Adobe Creative Cloud App will not run.  The icon appears for a moment then disappears. 
    I have tried almost everything listed here - installing and uninstalling, Creative Cloud Cleaner, running as root, running in a new admin account and so on.  All are no goes.
    I really would like to be your customer, but since I can't get live support, and I am not going to sign up only to find the paid CC does not work either, I hope you are able to help me.

    Refer this link :
    Creative Cloud won't launch on Mac OS 10.10.3
    Still same ??
    Try with solution provided in the first link I provided:
    Message from Danny :
    Success!
    Hope this helps someone in the same situation. (This is for a Mac, OS 10.9.5)
    This is what I did.
    Started the computer in SAFE MODE, Creative Cloud Desktop (CCD) started.
    Restarted under regular user mode. CCD did not start.
    Removed all login items from System Preferences > Users & Groups (I think this step could be skipped and only tried if the following doesn't work.)
    Go to Library folder. Rename LaunchAgents folder to LaunchAgents_old and Launch Daemons folder to Launch Daemons_old
    Create new folders called LaunchAgents and Launch Daemons.
    Move all items NOT containing the name Adobe from the "old" folders and put them in their respective new folders.
    Go to ~/Library and do the same thing with LaunchAgents folder.
    Restart the computer and see if CCD opens. Mine DID!!!
    Using the uninstall Creative Cloud, uninstall. Then reinstall CCD. (This should put new items in the LaunchAgent folders.)
    Restart the computer and see if CCD works. Mine Did and I seem to be good to go.

  • Creative Cloud does not show applications

    My creative cloud app does not show any of my applications and does not allow me to do any updates. Please help.
    Thank you.

    Dear Mylenium and Jeff
    I have now re-installed Acrobat Pro on my Vista based machine. I did it outside of the Cloud apps by downloading the trial package as it was explained to me in a support conversation / chat window that Adobe don't support Acrobat Pro 11 on Vista and it has never been tested.
    Having managed to install it, I opened it and instantly I was offered the opportunity to download content - I declined - but I did checked and I was logged into my Adobe Creative Cloud account at the time - and the  Acrobat Pro installation is not telling me its in demo /  trial mode - it is properly installed.
    While I am completely bemused at the statement that Adobe does not support Acrobat Pro on Vista I am satisfied it is working.
    I did save the support chat text just in case anyone contested the facts.

  • The creative cloud is not opening on my computer, what do I do

    I had to uninstall then re install the creative cloud software, after doing so It worked well, but now it is not opening at all, what do I do

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud does not let me sign in! I redownloaded it a bunch of times already

    Right when I sign in, it says I've been signed out. I've tried quitting it and opening it again. I've tried uninstalling it and reinstalling it. No luck. HELP !

    Hi Ckxian,
    Please refer the following help document on the error message " You have been signed out"
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    If it does not resolve the issue then try to rename the OPM.DB file from the following location.
    Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE 
    Mac: ~/Library/Application Support/Adobe/OOBE
    Note: Please make sure your login ID does not contain any special character in it.
    Please let me know in case still having problem.
    Regards,
    Sumit Singh

  • Adobe Creative Cloud does not show all my apps as registered.

    Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered.  However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered.  How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud?  I am running Windows 8 and have had photoshop for a number of years. I installed Acrobat XI Pro in December, but it has never been recognized in Adobe Creative Cloud as registered.

    Hey Pete,
    I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
    You can uninstall through the OS
    Control Panel > Programs & Features
    and then reinstall it through the Creative Cloud app or https://creative.adobe.com/products

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