Creavtive Pc-Cam 350 Problem

i have Creavtive Pc-Cam 350 and i have alot of probems with it
i hope that you can help me to fix it cause im tired of that
the problem: when i open the Cam Center Program and login the (Digital Cam section) there is error apper and stop downloading in 3rd pictures that in the cam memory then apper an error report
the sconed roblem :when i try to take a snapshot the cam refuse and dose not work and apper number () in the cam screen and thats the numbers of the picture in the cam memory
please help
thanks

I'm having the same problem. Looks like a thermal image. Do you have a solution? Please advise?

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http://support.apple.com/kb/TS2802
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Creavtive Pc-Cam 350 Problem

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