Credit card info. not accessible - how do I change c.c. accounts?
I'm trying to change my credit card info and can't even access the Apple Account information page. Anyone have any cures for this problem?
This seems to be a widespread problem.
Forward it to [email protected] and then delete it.
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Similar Messages
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HT1918 I want to change my credit card but I cant, how can I change it in Itunes?
I want to change my credit card but I cant, how can I change it in Itunes?
http://support.apple.com/kb/HT1918
Regards. -
I have a credit in Itunes. ow can I use this credit in IBooks? It only shows credit card info to use.
Apple won't reply on here, but you could try contacting iTunes Support and see if they can move the balance from your account to their's (I don't know if they can, or whether they can only move it to one account as opposed to splitting it between accounts) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why is it wanting to charge my credit card and not use the money that is in apple account?
why when making purchasing apps is it wanting to charge my credit card and not the balance that is the account?
Should have also mentioned it does the same on my iphone and when i try to download music from itunes.
My account does show that i am £25 in credit so my redeem code was accepted -
I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I purchased refurbished and it has a apple id that is not mine, how do I change to my account
I purchased a refurbished ipod touch for my son, it looks great and is working however, when trying to go to app store, the device still has a apple ID that is not mine. HOw can I delete this and add to my account. My son had a touch and it got wet and ruined. We were hoping to download from itunes that we already have downloaded
You should be able to do it through Itunes.
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i cannot download free apps via the App Store...i get an error message that asks me to enter my credit card information... i wish not to enter my credit card info until i want to purchase something, and to download free apps, i do not believe i should need to enter credit card info.
Please help me correct my Apple ID account so that i can download free apps.
thank you so muchThis user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
I have an apple ID. I want to use it for my itunes without my credit card info. How
Creating an iTunes Store/App Store/iBookstore account without a credit card
Please read carefully. -
Why is there NO way to change the credit card info to pay for ICloud services??
Currently I am being asked for a 3 digit verification number to a credit card that is no longer valid. Why is there no way to change the credit card info on ICloud services?
You change it in iTunes. Go to the iTunes Store. In iTunes 12, click on your name in the toolbar and choose 'Account info'. In previous versions click 'Account' in 'Quick links' on the right. Sign in, and click 'Edit' next to 'Payment information'. Then you can change the card.
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my sister gave me her iphone 4.. Now i tried to create an apple id. I got stuck at the credit card info part. I tried to search on how to create one without credit card info. Then i saw a vid on youtube and it shows there that there is a "none" selection at the end of the part where you select which type you of payment you want. Any help? Or tip? im under 18 and i do not have a credit card. My parents doesnt want them to share their credit card info in apple. I really need help.
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
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How can i get apps with out using credit card info because i do not have a card ?
how can i get apps with out using credit card info because i do not have a card ?
Yo Chris. I've been following your answers to different threads and quite frankly, you're very keen in answering everybody regarding this stupidity that Apple has brought upon its customers. Kudos to you. But the problem is, most of the time, in some devices, your solution doesn't work because the NONE option is not there. The same goes for me.
Meanwhile, I found a temporary workaround for the iPhone 4s, iPad 2 and iPod Touch 4th Gen.
Register a free Apple ID from the iCloud Settings.
Go to Settings>iCloud>Account>Tap Payment Information on the Storage Plan Category.
Fill in the other boxes and choose "None" on Credit Card Information.
That's it! Hope I helped those who still couldn't find the "None" Option.
Must be running IOS 5.0.1 though, else there would be no iCloud. -
Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 gift card credit and not be charged on my credit card?
Hey,
Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance. -
I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?
Ohemod,
There are 120+ countries that have iTunes Stores, but that leaves many that do not. You can consult this document: iTunes Store: Which types of items can I buy in my country?
Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand. If you wish to make suggestions to Apple, you can use the iTunes Feedback page. -
See above question for deleting previous owners acct. info, credit card info. As well as I can't get my iPad to update.
If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
1. Turn off Find My iPhone
2. Erase device
3. Reactivate device
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