Credit card issues!!!! Help!!!

Can someone from adobe please contact me ASAP to sort out the processing error with my credit card? I've tried to update it 3 times and each time it has said successful but then reverted back to the old card which has been deleted. I spent an hour on hold to customer service before my phone died, In this time I waited on chat for an hour for an agent to respond to my query and no luck. I really don't want my subscription to be canceled but the account is playing up and I am unable to reach anyone to fix this. Please call me or email me ASAP, thanks. -note: I understand there is multiple threads about this but none solve my issue! Please please fix this adobe!!!

Same problem. The site will not let me update credit card info just to try again later. The customer support takes forever to answer and they don't speak english. Does not matter, his solution was to try a different browser, like I did not think of that already, Then he said that the Adobe site is not having any problems and it must be the computer I am using. I have several computers and all have the same problem. He asked for my e-mail but after trying to spell it to him 10 times and he still got it wrong and asked for someone who spoke english. He said there is no one available and he can help. Hung up on him as he is no help at all. Then I tried the live chat only to say that I was number 4 in line. Then the chat box after 30 minutes changed to say that due to techical difficulties the live chat is not available. The guy on the phone just 30 minutes prior said the site is operating fine. I feel like I am on the ACA website. I don't think Adobe wants business anymore ever since they were hacked. I have only been trying for about a week to get this staighted out. I would just love it if I could talk to someone I could understand.

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Credit Card issue to create Deliveries

Hi,
Hereu2019s the situation.
We have 2 types of Orders.
DROP SHIP ORDERS - The part to be shipped is actually in an inventory managed location. No transfer order need to be created. This sales order has a Credit Card that is denied.
NOTE: The order has to be pre-authorized, and then Denied and then get picked from an Inventory Location.
1. Use VL01N to create the Delivery. No error (warning) message was displayed indicating credit card issues.
2. Change the storage location on the line item to the inventory managed location and enter the delivery quantity.
3. Press Save. A error (warning) message is displayed indicating credit card issue.
4. The system lists the delivery number that has been created.
5. Execute VL02N to view the delivery. the delivery does not exist.
TRANSFER ORDERS -
1. Use VL01N to create the Delivery.
2. You do not need to change the SLOC value.
3. Press Save.
4. A Transfer Order is created automatically and the Delivery exists.
I copied BEDINGUNG_PRUEFEN_111 into BEDINGUNG_PRUEFEN_911 to make some changes.
The problem is when I use the below code it works fine for DROP SHIP ORDERS. For TRANSFER ORDER, a delivery is created but a transfer order is not created.
*** Attention: copied routine!                           ***
*** Attention:                                           ***
*** Character string 111 is replaced by 911 everywhere ! ***
*       FORM BEDINGUNG_PRUEFEN_911                                    *
*       User checks for subsequent functions from a delivery          *
*       Picking                                                       *
FORM BEDINGUNG_PRUEFEN_911.
* Picking is not allowed if a credit block exists
* IF statement deleted                                     "n_566523
*   document header
IF VBUK-CMGST CA 'B'.
*Read the subsequent function information for the message
    PERFORM FOFUN_TEXT_READ USING    GL_FOFUN
                            CHANGING FOFUN_TEXT.
    MESSAGE ID 'V1' TYPE 'W' NUMBER '849'
            WITH FOFUN_TEXT
            RAISING WARNING.
ENDIF.
ENDFORM.
When I comment the below line TRANSFER ORDERS work fine but DROP SHIP ORDERS show that a delivery is created but actually its not created.
RAISING WARNING.
I tried using the debug but the program would not stop in this routine.
I would appreciate your suggestions on this.
Thanks
Rakesh

I looked into OSS NOTE 303052 as suggested by you and that's already implemented.
Did you look at the part of the note that suggests changing the message from type 'I' to u2018Eu2019? That is in the comments at the top and is a MODIFICATION that isnu2019t part of the note itself:
If you want to prevent the creation of a delivery without sufficient authorization, you have to change the message type from 'I' to 'E'.
You've probably already tried setting a break-point on the form itself, FORM BEDINGUNG_PRUEFEN_111, correct?
Turn on system debugging?
Perhaps your form isn't being called at all?
Regards,
Eric Bushman
www.paymetric.com

TS1646 I use and overseas credit card for purchases but Itunes is insisting on a credit card issued within NZ where I live.?

Why can I not use and overseas credit card for purchases? My account information is insisting on a credit card issued within my country of residence..?

iTunes doesn't allow a credit card that was issued by a bank in another country (possibly because it's a way of confirming that you are able to buy from a country's store) - you will only be able to use a credit card issued by a New Zealand bank. Or you could use iTunes gift cards as your payment method, as far as I can see they are available in New Zealand.

Can I use my credit card issue here in South Korea to purchased Ipad mini retina How much the shipment charge?

I want to buy an iPad Air on this site but I am here in South Korea, because I find the price are cheaper here than the price in South Korea, is it possible to use my Credit Card issued here to purchased an item? how long the delivery date? May I know the surcharges. Tnx.

Apple will not ship oversea.
You have to buy from Korean Store.

I can't change the country for my new credit card. Help please.

I stopped family sharing, but I still receive a message that I belong to a family when I try to change the country for my new credit card. Help please.

Sometimes logging out of iTunes can free up the editing.
Do you use iTunes Match?

Credit Card issues!

I´m having a problem with credit card, I use the same credit card in the past months with adobe subscription, and this month they tell me to update my card informations, but everything is ok.
I chat, and make phone calls to customer support but no luck. I contact my bank and everything is ok.
For security reasons the last card was cancelled and I update the card infos, the card that I have today, and in the last 3 months adobe receive the payment.
I don't know what to do, the licensing days are ending.

Hello PRSantos,
I checked your account and I have seen an issue regarding the payment.
The credit card issuer is blocking the payment and therefore it can't be done.
I would suggest you to please, verify with your bank and card issuer and assure you everything is unblocked on their end.
Please specify them the Electronic Banking System/Service might be blocking the payment, that Service is part of every banks.
Please let us know when you will have more information.
Thanks.
Arnaud.

Can't download songs and credit card issue

I called Apple support and they brushed me off on this issue which I have seen on MacWorld. I can't download my purchases via either Itouch, Itunes for Mac or Itunes for Windows. AND then I get a message that I need to verify my credit card and I get a message that it was decline. Yet in Purchase history it shows. And earlier I used same card to purchase ILife.
Bank says card is OK.
Made other purchases.....
So, Apple what gives?
As a customer and someone who gives you credit info, I feel we deserve answers?
This is from MacWorld Discussion Board:
..."I hope this is an appropriate topic to post here, but I and it seems many other people are trying to get visibility (and help!) for an iTunes issue that does not yet seem to have been picked up on.
A lot of people are encountering a problem that previously valid billing methods are being declined by the iTunes store and/or billing verification is requested but is not able to be processed by the store.
This thread:
http://discussions.a...522048&tstart=0
now has close to 14,000 views
Others include:
http://discussions.a...552101&tstart=0
with nearly 20,000 views
and
http://discussions.a...393656&tstart=0
with over 8,000 views
Piecing together what little that Apple has shared with some complaining customers, it seems that they have instituted some new security measures that have locked many people out of their accounts and, with a few exceptions, Apple seems unable to reset the accounts. In many cases they are trying to blame the credit card company. They have told me in several responses to support emails that the problem is with my credit card. I have checked with my credit card company and they have received the verification request from Apple and have authorized it -- over 30 times!!!! There are no blocks or flags on my credit card account.
I have tried three other credit cards and get the same error message.
I have even tried selecting the 'none' option under payment information in my iTunes account and I still get the same error message -- the problem cannot be with a credit card if I specify 'none'...
It would be helpful if anyone can offer any advice to resolve the issue, but I am also hoping that someone from Macworld may read this, do some investigating and start giving this issue some 'public domain' visibility. The end goal being to get Apple to take some ownership of the issue. "

Can't download songs
Go try another online music download retailer, such as Amazon.com.
You can buy MP3s from any source, and add them to your iTunes library. If one store is too much trouble, try another.

Im in maldives and i been using the singapore store for a long time. and i used my credit card issued in maldives but with a singapore store and its been working well until one day my card expired and i reissued a new card. a different security number onl

i been using the singapore app store for a long time. and my credit card is issued in maldives and it was working well until one day my card got expired so i reissued it again here in maldives.and i was updates my payment methid only my having a new security number.and yet there came an error msg saying my payment is not valid.so now i cant buy any apps
so please help me out.

so adjust your iTunes account settings to reflect the new card...

When will you fix the "can not updating credit card" issue??

I've got my credit card hacked 2 weeks ago so my bank gave a new one with new number. Adobe charged my monthly payment on the 8th and haven't been able to do that because I CAN NOT UPDATE MY CREDIT CARD NUMBER. I've tried for days. I've asked online chat and he/she only told me to clear cookies and use another browser. Done and done. But STILL can't do the updating. My Photoshop trial will last in 4 days. This is very frustrating. I've read loads of discussions dated since last year about this matter but apparently the issue still here. Anyone can help!?? -Thanks.

Hi YuliaY,
We are sorry for the inconvenience that it has caused to you, to update the credit card kindly contact us via: Contact Customer Care.
Thanks,
Atul Saini

Huge credit card issues fraud?!

Hi folks.
So I recently got an ipad mini and an iphone. Innocently, I put in my credit card information and downloaded a couple apps.
Later that day, someone started using my credit card, buying computer software for thousands of dollars and reloading tons of starbucks cards
I called my bank and got them to immediately investigate it and cancel it. Obviously, I am now extremely paranoid and desperately want to remove this credit card from my apple account. However, I cannot. There is a fabled 'none' button that I cannot find for the life of me.
I can only assume that apple hasn't taken the money for the apps I purchased (which came to a whopping $3.) Now, though, since my credit card has been canceled, how will they ever take it? How can I fix this? I just really, really do not want any credit card associated with this account anymore! Please help.

Anyone? I'm very concerned.
Also, has anyone else had problems with credit card fraud after accessing the app store? The charges are to places like Starbucks and for computer software. But it started the day I used it with Apple.

HT2534 How do you create an apple ID account with no credit card. HELP!!!

There is no 'none' button for selecting a method payment when creating an apple ID account. HELP!!!

Did you follow, exactly, the instructions on the HT2534 page that you posted from when creating the account ? I've just tried those instructions and got the 'none' option on a new account
You could see if this post by mountaingoatgirl lets you review that account without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not, and if you don't want to enter credit card details (you should be able to remove them after entering them) then you will need to create a new account, using the instructions on the HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
Creating an account with 'none' on a computer's iTunes : https://discussions.apple.com/message/24321860

I have used a pre-paid credit card and it wont let me buy things on the account even free stuff, when i try and download anything it says insufficient credit then it says update billing adress but i cant get rid of the credit card please help?

i would really like help fixing it because it still has a 25$ itunes card

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Customer- credit Card Issue on Sales Order

Hi Experts,
There is an issue,where an incorrect Credit Card details are showing up during an order creation for a Customer.
In XD02, the payment card details shows it as Master Card. But while creating order(VA01),it showing VISA card. Can anyone explain what could be the issue?
It should appear as Master card in VA01 too.
Thanks,
Arhy

Hi,
Check the Card details of the Payer and not Sold to Party.
Regards,
Sharan

I Haw Problems With Congfirming my Credit Card! HELP

Hello... I Haw Some Problem To Verify/Confirm My Credit Card.I Haw 4 Digits Code from my bank. This is The Reasion when i click Continue! What to do The Credit Card Verification System used by PayPal is currently unavailable. Please try to add your credit card at a later time. We apologize for this inconvenience. Can Anyone Help ME!

Hi there,
You may find the article below helpful
Apple ID: Changing your Apple ID password
http://support.apple.com/kb/HT5624
-Griff W.

Change from old Apple ID to new without credit card - issues

Hi
Im a boy - 13 years old with little Iphone skills, so please bear with me on this one.
I have received my mother's old Iphone 4 as a present. She has a new Iphone 5 and installed this with her Apple ID.
Issue 1 - credit card:
Now. My phone is still hooked to her Apple ID, so I tried create a new ID - with my own email, name and everything. I succeded in creating a new ID using a Windows computer. My phone would not let me since I have no credit card.
Is this really true? Can I not make an Apple ID without a credit card registered?
Issue 2 - old ID apps:
I want my new phone free of the updates from my mothers old ID. But how to do this? Is it true the apps installed under her old ID will only apply to that ID??
Issue 3 - cleaning out old ID:
Say I get the above 2 issues ok and my own ID is accepted even without the Credit card. How can I make sure that my mothers old ID is completely out of "the system"? Can I expect issues with my contacts or calendar? Before I was often bothered with app-updates she did, rolling through to my phone.
Does this make sense?
Any answers highly appreciated!

Sorry, but it is not possible to transfer purchases to another Apple ID. You'll have to continue to use your parent's ID to update apps or authorize new devices for those existing purchases. Otherwise, you'll have to buy any apps, movies, videos or books again (music has no copy protection, so it shouldn't be a problem).
Regards.

Credit card issues!!!! Help!!!

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