Credit card problems since the switch to Citibank!
I'm a senior who's used your card services for years now. I've never had any problems until the very sudden switch to Citibank.
Since then customer service has been horrible. Before the switch I made some purchases with the deferred interest charge. I did not receive statements after the switch. I wasnt even aware there was a switch in place. and I tried in vain to find out how much was left to pay before I got hit with a huge interest charge.
No one was ever able to help me! And I wasn't receiving statements!
So then I got hit with over 400 dollars in interest charges! I've never missed a payment, I've always paid off before the interest charge but thanks to this switch I got confused and miscalculated my payments.
I'm very disappointed with Citibank, with the way best buy handled the switch, and with customer service on both ends.
Im considering paying off the account and closing it immediately and never purchasing from you at all in the future.
Hello MissL-
Dealing with credit cards and credit card companies can definitely be frustrating at times, I’m sorry to hear that you are having some issues getting assistance from Citibank with the Best Buy credit card.
While the Best Buy logo is on the card, the financing and billing is handled by Citibank, so we have very little control over any issues that come up regarding your card. However, we can try to contact them on your behalf as an advocate for your concerns. Please keep in mind that I cannot guarantee a specific outcome to that contact.
It may take a few days to hear back from them, but once I do, I will contact you via Private Message with the details. You can check your Private Messages by logging into the forum and clicking on the envelope in the upper right hand corner.
Please let me know if you have any questions,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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HT5570 need to change the credit card number since cancelled prvioe credit card
need to change the credit card number since the old one was cancelled and now i get access denied
go to settings- itunes and app stores- click on apple id- view account-enter password and change billing info.
this may help
http://support.apple.com/kb/HT1311?viewlocale=en_US
peace, Clyde -
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Is this a pre-paid card thing? Or different billing address than your iTS account?
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How do I get the 1121 card to read the switch and make it a 1 or 0 to count pulses?
Hello,
I am developing a test stand to test tires. We have LabView 7.1 and the SCXI chassis with an 1121 transducer card. I am trying to count the rate and total number of revolutions made by the tire. The signal is acquired from a 12V-proximity switch that is actuated once per RPM. The tire turns at 1,000 RPM or a little more.
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Thank you,
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Since you are cabling your DAQ board to an SCXI chassis with an 1121, you will not be able to use your counters without additional hardware.
The 1121 is an analog input signal conditioning module. It performs filtering and attenuation to help measure analog signals. What it does not have is access to your board's counter pins.
In order to use your counter pins you will need to get the necessary hardware. You have two options:
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My account has been hacked and my credit card charged by the hacker
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Hello ArcticWolfParadise,
I would try iTunes as well to see if you get the none option available there. I think what may be contributing to it is, even if the app is .99 cents with tax, that will put it over the 1 dollar left in your credit, there by needing a credit card to cover the tax.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
And then
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change. Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
Click the Done button once you've updated all of your information.
If the issue persists then I would reach out to the iTunes Store support directly using the most recent receipt you have with this article How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase found here http://support.apple.com/kb/ht1933.
Cheers,
Sterling -
Hi,
Due to to the Adobe securety problem, I requested a new credit card from my card provider and updated the payment details 24th of October.
The card was debited by Adobe the 25th, but still, I get a warning when I start a CC app stating that there is a problem with the payment and CC will stop wotking in 13 days. Adobe has recieved my money so please fix this asap.
I have been in contact with Chat-support two time, but no help from them
/StefanAfter many,many, many hours of trying I was finally not refused when trying to connect to your payment server (as a first time buyer). So I was asked for my credit card details for the purchase of an application - which I stated. But when I tried to confirm the purchase, my VISA card was refused twice due to "Credit card error". As I know there is nothing wrong with my credit card, please tell me what to do in order to purchase applications from the ovi store. I don't want to pay many times over for an application which I never downloaded from OviStore. But I anyhow also tried my AmEx-card for the purchase of another app, but same "Credit-card" problem. To say that "I am not amused" with my OviStore experience so far must be the understatement of the century.
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Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?
Read the steps in the support article from which you came carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
How long does it take for a cancellation fee to process? I just cancelled my annual subscription to adobe audition today and the customer service agent say the cancellation payment went through of $74.90, but i see no charge on my credit card. On the website it says my cancellation is effective in march 16, 2015. So when will i be charged?
Hi ,
I'm very sorry to hear of the problems you have had moving to pay as you go.
Please can you give customer service a call and ask to speak to the pay monthly retentions team who will be able to fix this issue for you.
Click here for contact details.
Thanks
James -
I solved my credit card problem
..adobe couldn't charge my monthly payment today because of my credit card problem..and my membership changed to non-payment membership...my credit card problem solved now....how can i change my membership to payment membership again..
Hi erincertuggoktas,
I would just like to add Romit's reply that you can try this & check if it works,
1. Sign out & sign back in to CCapp (desktop).
2. Launch any product, it will throw a prompt to renew the subscription, at the bottom an option of "license this software" will be displayed.
3. Please click on this & it will ask you to sign in & the subscription should be activated.
Note:The process works when the subscription is active & payment transaction has been completed.
Regards,
Rajshree -
HT1918 I can not purchase credit card. In the game Clash Of Calns please help
I can not purchase credit card. In the game Clash Of Calns please help
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Hi
I'm living in Germany and I've got a German credit card connected to the stores (iTunes and MacApp) but I'd like to change the language to either English or Swedish. This way I beleive that I would be able to rent movies in another language than German on my Apple TV 2.
Is this possible somehow?
(When I change the language I need to have a credit card registred in the contry of that language)I saw that I wasn't the first person with this problem.
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It seems that Adobe still cannot master its credit card processing system for subscriptions given the number of complaints in the Forums but still will not offer a Direct Debit system except in Germany.
Direct Debits are would be easier to manage for Adobe and more secure for the subscriber. Remember that recurring payment agreements on credit card are difficult to either cancel and/or retrieve payments claimed in error by the trader (confirmed to me by Visa last week). So I will not subscribe to CC until the risk of Adobe's credit card system go away, until a time limit can be put of credit card contracts or until Adobe offers its Direct Debit system more widely.
(I also note that it seems that Adobe restricts comments made on credit card problems to its own staff.)I solved that with a pay pall account.
you can make there a account with your credit card and pay then for that app.
But dont forget to check your credit card bill. they can charge you for trying to buy the app.
I have buy 3 times for one app without receiving it.
The solution that i did with paypall worked perfect!
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